2013 TESLA MODEL S

661 complaints filed with NHTSA.

661
Complaints
61
Crashes
27
Fires
45
Injuries
10
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
5/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM188
UNKNOWN OR OTHER120
SUSPENSION91
POWER TRAIN31
STEERING28
VEHICLE SPEED CONTROL25
FUEL/PROPULSION SYSTEM23
SERVICE BRAKES21
ENGINE20
VISIBILITY/WIPER18
STRUCTURE:BODY14
EXTERIOR LIGHTING14
WHEELS7
AIR BAGS6
ELECTRONIC STABILITY CONTROL (ESC)6

Recalls (11)

24V05100030/01/2024

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicle

18V20400029/03/2018

STEERING:ELECTRIC POWER ASSIST SYSTEM

Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

21V03500029/01/2021

BACK OVER PREVENTION:SOFTWARE

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC

24V37600028/05/2024

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirem

24V15300027/02/2024

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta

15V78000023/11/2015

SEAT BELTS:FRONT

Tesla Motors, Inc. (Tesla) is recalling certain model year 2012-2015 Model S vehicles manufactured May 31, 2012, to November 12, 2015. The affected vehicles are equipped with driver or front passenger seat belts that may be improperly connected to the outboard lap pretensioner.

17V26000019/04/2017

PARKING BRAKE

Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.

13V24900014/06/2013

SEATS

Tesla Motors, Inc. (Tesla) is recalling certain model year 2013 Model S electric vehicles manufactured May 10, 2013, through June 8, 2013. An improper method for aligning the left hand seat back striker to the bracket may have weakened the weld between the bracket and the frame of the vehicle.

14V00600013/01/2014

EQUIPMENT:ELECTRICAL

Tesla Motors, Inc. (Tesla) is recalling certain model year 2013 Model S vehicles equipped for, and delivered with, certain NEMA 14-50 (240 volt) Universal Mobile Connector (UMC) adapters. During charging, the adapter, cord, or wall outlet could overheat.

23V83800012/12/2023

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope

18V03100009/01/2018

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Tesla, Inc. (Tesla) is recalling all 2013 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these

Recent Complaints

20250721CrashSERVICE BRAKES

- Vehicle accelerated while I was pressing the brake on my 2013 Model S Tesla Car - My vehicle rammed into another vehicle waiting at the traffic light resulting in damage to both the cars as well trauma for the female driver in the other car - I see exact complaints have been filed by many others - Tesla has rejected these complaints and blamed it on the driver - There were no warning indications

20240125CrashUNKNOWN OR OTHER

slowing down pulling into a parking spot and there was a sudden unintended acceleration causing the vehicle to jump over the bumper onto the other side of the parking lot causing property damage to the front passenger side and a vehicle to the right parking spot.

20220717CrashSERVICE BRAKES

I PULLED INTO A PARKING SPOT GOING UNDER 5MILES AND MY VEHICLE SUDDENLY ACCELERATED AT FULL SPEED. THE CAR SUDDENLY STOPPED A FEW FEET LATER BEFORE DOING PROPERTY DAMAGE TO THE BUILDING. I HIT A TRASH CAN. THE INSURANCE COMPANY TOTALLED THE CAR. TESLA HAS THE INFORMATION ABOUT THE VEHICLE. IF I HAD BEEN THERE 2 HOURS LATER I WOULD HAVE KILLED SOMEONE WHO WAS LINED UP OUTSIDE THE STORE TO BUY A PS5. TESLA'S POSITION IS THAT I MOVED MY FOOT FROM THE BRAKE AND HIT THE ACCELARATOR AT FULL SPEED.

20211213CrashUNKNOWN OR OTHER

The rear view camera did not deploy when I was backing out of a driveway and I was struck by another vehicle. The police determined it was a no-fault accident. My insurance company deemed me primarily responsible. I was unable to see any oncoming traffic because the camera was not working and there were obstacles to seeing oncoming traffic. The car was deemed totaled by the mechanic and my insurance company. The car battery died soon after the accident and the vehicle remains in my garage and is

20211213CrashELECTRICAL SYSTEM

The rear view camera did not deploy when I was backing out of a driveway and I was struck by another vehicle. The police determined it was a no-fault accident. My insurance company deemed me primarily responsible. I was unable to see any oncoming traffic because the camera was not working and there were obstacles to seeing oncoming traffic. The car was deemed totaled by the mechanic and my insurance company. The car battery died soon after the accident and the vehicle remains in my garage and is

20211118FireELECTRICAL SYSTEM

Car was charging in the garage on Dec 30, 2020 when at 5:25 AM a message was sent to my phone that the charging had been interrupted but not completed. 12 minutes later at 5:37 AM a message was sent that the Alarm on the vehicle had been activated. 2 minutes later the second Tesla in the garage sent a message that the alarm had been activated. None of these messages were seen at the time since we were asleep in the back of the house, but the car alarm did wake us up. Hearing the alarm woke us an

20210214CrashFUEL/PROPULSION SYSTEM

I WAS BACKING OUT OF MY GARAGE AND THE LEFT REAR END OF MY CAR HIT A CAR PARKED BEHIND ME. MY CAR IMMEDIATELY SPED UP IN FORWARD DIRECTION IN AN ARC CAUSING ME TO HIT JUST INSIDE GARAGE ON THE LEFT . I TRIED TO BRAKE AND TO PUT IT INTO PARK AND NOTHING WAS WORKING. IT FINALLY WENT INTO NEUTRAL AND QUIT HITTING THE GARAGE. THERE WAS LOTS OF SMOKE AND I THOUGHT CAR WAS ON FIRE. THERE WAS LOTS OF BURNED RUBBER UNDER MY LEFT REAR TIRE CAUSING THE SMOKE. NONE UNDER RIGHT SIDE. THERE WERE WORKERS AT T

Mileage: 35,000

20200812CrashVEHICLE SPEED CONTROL

ON 8/6/2020 AT APPROXIMATELY 3:50 PM [XXX], I [XXX] WAS PARKING MY 2013 MODEL S 85 TESLA IN MY CARPORT. I HAVE LIVED AT THIS ADDRESS FOR 7 MONTHS AND HAD PARKED MY CAR THERE WITHOUT INCIDENT NUMEROUS TIMES. I WAS NOT DISTRACTED NOR INTOXICATED IN ANY WAY; I WAS SIMPLY PARKING MY CAR. AS I WAS ABOUT TO PUSH THE PARK BUTTON ON THE TESLA, SUDDENLY THE CAR UNINTENTIONALLY ACCELERATED, OUT OF CONTROL, THE BRAKE DIDN'T WORK, AND CONTINUED TO LEAP FORWARD AT FULL SPEED, CAUSING ME TO CRASH THROUGH THE

Mileage: 71,111

20200627CrashFireSUSPENSION

THIS IS A COMPLAINT ABOUT A BURNED OUT MODEL S IN THE JUNKYARD. THE VIN IS UNAVAILABLE BECAUSE THE CAR IS ROASTED SO I HAVE SUBSTITUTED THE VIN OF A DIFFERENT WRECK IN ORDER TO PROMPTLY FILE THIS URGENT COMPLAINT. HERE IS THE CAR I AM COMPLAINING ABOUT. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36655532?ROWNUMBER=4 I HAVE ATTACHED A CLOSE UP PHOTOGRAPH OF THE WRECK WHICH SHOWS THAT THE STEERING KNUCKLE HAS SNAPPED IN HALF. THE STEERING KNUCKLE ON THESE EARLY TESLAS IS MADE FROM HOLLOW DIE CAST

Mileage: 50,000

20200625CrashVEHICLE SPEED CONTROL

SUDDEN ACCELERATION OF THE VEHICLE CAUSING CRASH. VEHICLE WAS IN PARKING LOT. FAILURE OF THE MCU CAUSING BLANK SCREEN. *TR

Mileage: 75,000

20200625CrashUNKNOWN OR OTHER

SUDDEN ACCELERATION OF THE VEHICLE CAUSING CRASH. VEHICLE WAS IN PARKING LOT. FAILURE OF THE MCU CAUSING BLANK SCREEN. *TR

Mileage: 75,000

20200218CrashSERVICE BRAKES

TWICE MY TESLA LUNGED FORWARD ACCELERATING SPEED WHEN TRYING TO PARK RESULTING IN ACCIDENTS. I REPORTED BOTH ISSUES TO TESLA. FIRST TIME THEY DENIED THAT HAPPENING AND THE SECOND TIME THIS PAST YEAR THEY NEEDED ADDITIONAL INFORMATION. THEN WHEN I PROVIDED THE INFORMATION MY EMAILS KEPT GETTING BOUNCED BACK. FIRST INCIDENT OCCURRED WHEN PARKING IN A SCHOOL PARKING SPOT WITH A CEMENT BLOCK. AS I WAS SLOWLY DRIVING INTO THE SPOT THE CAR SUDDENLY ACCELERATED SO FAST MY CAR WENT COMPLETELY OVER THE

Mileage: 27,000

20200218CrashELECTRICAL SYSTEM

TWICE MY TESLA LUNGED FORWARD ACCELERATING SPEED WHEN TRYING TO PARK RESULTING IN ACCIDENTS. I REPORTED BOTH ISSUES TO TESLA. FIRST TIME THEY DENIED THAT HAPPENING AND THE SECOND TIME THIS PAST YEAR THEY NEEDED ADDITIONAL INFORMATION. THEN WHEN I PROVIDED THE INFORMATION MY EMAILS KEPT GETTING BOUNCED BACK. FIRST INCIDENT OCCURRED WHEN PARKING IN A SCHOOL PARKING SPOT WITH A CEMENT BLOCK. AS I WAS SLOWLY DRIVING INTO THE SPOT THE CAR SUDDENLY ACCELERATED SO FAST MY CAR WENT COMPLETELY OVER THE

Mileage: 27,000

20200204CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2013 TESLA MODEL S. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK AT APPROXIMATELY 2 MPH, THE VEHICLE SPONTANEOUSLY ACCELERATED WITH THE FOOT ON THE BRAKE PEDAL. THE CONTACT STRUCK THE VEHICLE IN FRONT. THE FRONT PASSENGER SIDE OF THE VEHICLE WAS DAMAGED. THE POLICE WAS NOT PRESENT. NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE (TESLA, 6692 AUTO CENTER DR, BUENA PARK, CA 90621), WHERE IT WAS DETERMINED THAT IT WAS VEHICLE OPERATOR ERROR. THE CONTACT WAS INFORM

Mileage: 30,000

20200126CrashSTRUCTURE:BODY

ON NOVEMBER 1, 2019, I WAS SLOWLY BRAKING AND START TURNING RIGHT INTO MY DRIVEWAY ON THE 2013 TESLA MODEL S. I FELT A SURGE OF THE VEHICLE AND 1 SECOND LATER, THE VEHICLE LANDED ON TOP OF THE STAIRCASE OF MY HOUSE ENTRANCE AND DRIVEWAY. I DID NOT PRESS ON THE ACCELERATOR AT ALL WHEN I SLOWLY TURNING INTO THE DRIVEWAY.THE VEHICLE SPED ON ITS OWN FOR ONLY A SPLIT SECOND. I CALLED TESLA ROADSIDE ASSISTANCE. THE REPRESENTATIVE CONTACTED ME AND DIRECT ME TO A REPAIR SHOP AND HE TOLD ME THAT HE WOUL

Mileage: 7

20200126CrashELECTRICAL SYSTEM

ON NOVEMBER 1, 2019, I WAS SLOWLY BRAKING AND START TURNING RIGHT INTO MY DRIVEWAY ON THE 2013 TESLA MODEL S. I FELT A SURGE OF THE VEHICLE AND 1 SECOND LATER, THE VEHICLE LANDED ON TOP OF THE STAIRCASE OF MY HOUSE ENTRANCE AND DRIVEWAY. I DID NOT PRESS ON THE ACCELERATOR AT ALL WHEN I SLOWLY TURNING INTO THE DRIVEWAY.THE VEHICLE SPED ON ITS OWN FOR ONLY A SPLIT SECOND. I CALLED TESLA ROADSIDE ASSISTANCE. THE REPRESENTATIVE CONTACTED ME AND DIRECT ME TO A REPAIR SHOP AND HE TOLD ME THAT HE WOUL

Mileage: 7

20200126CrashVEHICLE SPEED CONTROL

ON NOVEMBER 1, 2019, I WAS SLOWLY BRAKING AND START TURNING RIGHT INTO MY DRIVEWAY ON THE 2013 TESLA MODEL S. I FELT A SURGE OF THE VEHICLE AND 1 SECOND LATER, THE VEHICLE LANDED ON TOP OF THE STAIRCASE OF MY HOUSE ENTRANCE AND DRIVEWAY. I DID NOT PRESS ON THE ACCELERATOR AT ALL WHEN I SLOWLY TURNING INTO THE DRIVEWAY.THE VEHICLE SPED ON ITS OWN FOR ONLY A SPLIT SECOND. I CALLED TESLA ROADSIDE ASSISTANCE. THE REPRESENTATIVE CONTACTED ME AND DIRECT ME TO A REPAIR SHOP AND HE TOLD ME THAT HE WOUL

Mileage: 7

20191214CrashUNKNOWN OR OTHER

ON TUESDAY, DECEMBER 10, MY WIFE WAS SLOWLY APPROACHING OUR GARAGE DOOR WAITING FOR THE GARAGE DOOR TO OPEN WHEN THE CAR SUDDENLY LURCHED FORWARD SPEED SUCH THAT THE CAR WENT THROUGH THE GARAGE DOOR DESTROYING TWO GARAGE DOORS, THE LOAD BEARING COLUMN BETWEEN THE TWO DOORS. A LOLLY COLUMN INSIDE THE GARAGE WAS BROKEN IN TWO PIECES AND OUR OTHER CAR IN THE GARAGE WAS DAMAGED AS WERE OTHER ITEMS IN THE GARAGE. THE CAR EVENTUALLY STOPPED WHEN IT HIT THE CONCRETE WALL OF THE GARAGE BUT TWO MARKS O

Mileage: 37,395

20191112CrashFatalAIR BAGS

TL* THE CONTACT OWNED A 2013 TESLA MODEL S. WHILE THE CONTACT'S HUSBAND WAS MAKING A RIGHT TURN AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE APPLIED AND CRASHED INTO A SIDE DITCH. THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED WITH EXCESSIVE FORCE, CAUSING MULTIPLE INJURIES TO THE DRIVER. AS A RESULT, THE DRIVER WAS PRONOUNCED DEAD AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DE

20191112CrashFatalSERVICE BRAKES

TL* THE CONTACT OWNED A 2013 TESLA MODEL S. WHILE THE CONTACT'S HUSBAND WAS MAKING A RIGHT TURN AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE APPLIED AND CRASHED INTO A SIDE DITCH. THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED WITH EXCESSIVE FORCE, CAUSING MULTIPLE INJURIES TO THE DRIVER. AS A RESULT, THE DRIVER WAS PRONOUNCED DEAD AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DE