Total Complaints
17 filings
SUZUKI INTRUDER · model year
2002 SUZUKI INTRUDER
17 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002SUZUKIINTRUDER carries 17 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 INTRUDER is fuel system, gasoline:storage:tank assembly with 4 filings, followed by power train:clutch assembly (2) and power train:manual transmission (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 1 investigation file overlapping the 2002 INTRUDER. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
17
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 4 |
| POWER TRAIN:CLUTCH ASSEMBLY | 2 |
| POWER TRAIN:MANUAL TRANSMISSION | 2 |
| EXTERIOR LIGHTING:TURN SIGNAL | 1 |
| ENGINE AND ENGINE COOLING:ENGINE | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER | 1 |
| FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY | 1 |
| ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR | 1 |
| ELECTRICAL SYSTEM | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
Recent Complaints
20140415ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
STATOR AND RECTIFYER WENT ON NY 2002 SUZUKI 1500 INTRUDER. I AM READING THAT THIS IS A HUGE PROBLEM FOR THIS MODEL. IT CAUSED ME TO LOSE POWER WHILE DRIVING. THIS IS IN NEED OF A RECALL. *TT
Mileage: 11,900
20140415ELECTRICAL SYSTEM
STATOR AND RECTIFYER WENT ON NY 2002 SUZUKI 1500 INTRUDER. I AM READING THAT THIS IS A HUGE PROBLEM FOR THIS MODEL. IT CAUSED ME TO LOSE POWER WHILE DRIVING. THIS IS IN NEED OF A RECALL. *TT
Mileage: 11,900
20140415FUEL/PROPULSION SYSTEM
STATOR AND RECTIFYER WENT ON NY 2002 SUZUKI 1500 INTRUDER. I AM READING THAT THIS IS A HUGE PROBLEM FOR THIS MODEL. IT CAUSED ME TO LOSE POWER WHILE DRIVING. THIS IS IN NEED OF A RECALL. *TT
Mileage: 11,900
20060402FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
I AM THE RECIPIENT OF A GAS TANK RECALL ON A SUZUKI 1500 INTRUDER MOTORCYCLE AND HAVE RECEIVED VIRTUALLY NO ASSISTANCE WITH REGARDS TO MAKING THE VEHICLES SAFE IN A REASONABLE PERIOD OF TIME - I HAVE BEEN WITHOUT THIS MODE OF TRANSPORTATION SINCE MARCH 11 DUE TO THIS MANUFACTURING DEFECT AND THERE IS STILL NO ETA FROM SUZUKI ON WHEN THE MOTORCYCLE WILL BE RETURNED TO ME IN SAFE RIDING CONDITION. BELOW IS THE TEXT FROM A LETTER THAT I HAVE SENT TO THE CALIFORNIA CONSUMERS AFFAIRS DEPARTMENT WITH MORE DETAILS. I WOULD JUST LIKE TO TAKE A MOMENT TO REVIEW AN ISSUE THAT I HAVE HAD WITH THE SUZUKI MOTORCYCLE COMPANY RECENTLY. EARLY THIS MONTH I RECEIVED A RECALL NOTICE ON MY SUZUKI INTRUDER 1500 IN WHICH IT WAS STATED THAT THERE WAS A POSSIBLE UNSAFE SITUATION WITH THE GAS TANK WHICH COULD CAUSE IT TO EXPLODE. OBVIOUSLY, THIS CAUGHT MY ATTENTION AND I BROUGHT THE MOTORCYCLE INTO THE LOCAL DEALERSHIP ON 3/11/06 TO BE TESTED AND CHECKED. AT THAT TIME I WAS TOLD THAT IF IT WAS VERIFIED THAT
20050919SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DT: THE CONSUMER STATES THAT THERE IS SOMETHING WRONG WITH THE REAR BRAKES. THE PISTON IS PRESSING THE PAD AGAINST THE CALIPER AND WILL NOT RELEASE. THE PADS ARE WEARING OUT REAL FAST. THE DEALER/ MANUFACTURER HAVE BEEN NOTIFIED. THERE HAS BEEN NO RESPONSE. *AK THE CONSUMER STATED THERE HAS BEEN A PROBLEM WITH THE CALIPER SINCE THE MOTORCYCLE WAS PURCHASED. UPDATED 01/11/06. *JB
Mileage: 9,700
20050919SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
DT: THE CONSUMER STATES THAT THERE IS SOMETHING WRONG WITH THE REAR BRAKES. THE PISTON IS PRESSING THE PAD AGAINST THE CALIPER AND WILL NOT RELEASE. THE PADS ARE WEARING OUT REAL FAST. THE DEALER/ MANUFACTURER HAVE BEEN NOTIFIED. THERE HAS BEEN NO RESPONSE. *AK THE CONSUMER STATED THERE HAS BEEN A PROBLEM WITH THE CALIPER SINCE THE MOTORCYCLE WAS PURCHASED. UPDATED 01/11/06. *JB
Mileage: 9,700
20041117FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK DEVELOPED A HAIR LINE CRACK ABOVE THE FRONT RIGHT MOUNTING TAB. THIS BEGAN LEAKING GAS VAPORS WHICH HAVE GROWN WORSE OVER TIME.*AK
Mileage: 10,000
20041115FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I KEPT SMELLING GAS FUMES AND FOUND A HAIR-LINE CRACK IN THE TOP OF THE GAS TANK AT THE RIGHT FRONT MOUNTING TAB WITH FUEL SEEPAGE APPARENT. *AK
Mileage: 22,600
20041114FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
BOUGHT MY SUZUKI 1500 INTRUDER MOTORCYCLE NEW FROM AJ FOYT SUZUKI/KAWASAKI IN HOUSTON ,TEXAS, AT 6,000 MILES THE FUEL TANK WELD CRACKED AND STARTED LEAKING FUEL!!,, THERE ARE DOZENS OF OTHERS IN MY SUZUKI FORUM CLUB WITH THE SAME PROBLEM. *JB
Mileage: 6,000
20040516POWER TRAIN:MANUAL TRANSMISSION
WOULD POP OUT OF 4TH GEAR WHILE ACCELERATING GOING UP HILL OR PUTTING ANY LOAD ON IT. CALLED MT LOCAL DEALER AND TOOK IT RIGHT IN. THEY ARE IN THE PROCESS OF REPLACING THE CAM STOP PLATE AND PINS. SHOULD HAVE IT BACK NEXT WEEK. *AK
Mileage: 500
20040322POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION WILL NOT DOWNSHIFT TO FIRST GEAR WITHOUT LIFTING UP ON THE SHIFTER TO RATCHET IT INTO POSITION. IT WAS TAKEN TO DEALER FOR REPAIR UNDER WARR.BUT PROBLEM WAS NOT FIXED AT ALL.*AK
Mileage: 1,000
20040128FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2002 SUZUKI INTRUDER VL1500 - THE FUEL TANK HAS DEVELOPED A STRESS FRACTURE OR CRACK ON THE RIGHT HAND SIDE OF THE TANK. SPECIFICALLY IT IS LOCATED ON THE RIGHT HAND MOUNTING FLANGE STARTING IN THE VICINITY OF THE RIGHT FRONT MOUNTING BOLT. THE CRACK EXTENDS FORWARD APPROXIMATELY 2" AND "LOOKS" LIKE A FINE SCRATCH IN THE BLACK PAINT. ON FURTHER INSPECTION THE CRACK WILL OPEN OR FLEX AND FUEL LEAKS THROUGH THE CRACK BY PRESSING DOWNWARD ON THE TOP OF THE FUEL TANK. FUEL ALSO LEAKS THROUGH THE CRACK WHEN THE TANK IS HALF FULL OR MORE WITH FUEL. THE DRIVER SEAT PAN RESTS DIRECTLY ON TOP OF THE FUEL TANK AND THE CRACK IS ON THE SAME SIDE AND DIRECTLY ABOVE THE EXHAUST SYSTEM.*AK
Mileage: 15,000
20031204POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
WHILE SHIFTING GEARS, THE TRANSMISSION WOULD DOWN SHIFT ON ITS OWN. THE DRIVER TOOK THE MOTORCYCLE TO THE DEALER FOR ANALYSIS. THE MECHANIC NOTICED THAT THE GEAR SHAFT NEEDED REPLACING. *PH
20031024POWER TRAIN:CLUTCH ASSEMBLY
THE HYDRAULIC CLUTCH MALFUNCTIONED WHEN THE BIKE BECAME HOT. THE OWNER TOOK THE BIKE TO THE DEALER WHO SAID "WHAT THE VEHICLE EXPERIENCED WAS NORMAL". HOWEVER, WHEN THE BIKE HEATED UP, THE GEARS BECAME STUCK AND THE CLUTCH DID NOT DISENGAGE. *JB
Mileage: 10,000
20031024POWER TRAIN:CLUTCH ASSEMBLY
THE HYDRAULIC CLUTCH MALFUNCTIONED WHEN THE BIKE BECAME HOT. THE OWNER TOOK THE BIKE TO THE DEALER WHO SAID "WHAT THE VEHICLE EXPERIENCED WAS NORMAL". HOWEVER, WHEN THE BIKE HEATED UP, THE GEARS BECAME STUCK AND THE CLUTCH DID NOT DISENGAGE. *JB
Mileage: 10,000
20030408ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED WITHOUT WARNING. *JB
20020809EXTERIOR LIGHTING:TURN SIGNAL
REAR TURN SIGNALS ARE POSITIONED TOO LOW ON VEHICLE. RIGHT TURN SIGNAL IS RIGHT ABOVE EXHAUST, CAUSING IT TOO TURN BLACK. DEALER STATED THERE WAS NOTHING HE COULD DO.*AK
Compare 2002SUZUKIINTRUDER to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2002 SUZUKI INTRUDER have?▼
The 2002 SUZUKI INTRUDER has 17 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2002 SUZUKI INTRUDER?▼
The most-complained component for the 2002 SUZUKI INTRUDER is FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY with 4 complaints. Other frequently reported areas include POWER TRAIN:CLUTCH ASSEMBLY and POWER TRAIN:MANUAL TRANSMISSION.
Is the 2002 SUZUKI INTRUDER safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.