Total Complaints
2 filings
STERLING ACTERRA · model year
2 NHTSA complaints, and 4 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2003STERLINGACTERRA carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2003 ACTERRA is suspension:front:wheel bearing with 1 filings, followed by suspension:front (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 4 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.
NHTSA currently has 1 investigation file overlapping the 2003 ACTERRA. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
Total Complaints
2 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SUSPENSION:FRONT:WHEEL BEARING | 1 |
| SUSPENSION:FRONT | 1 |
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
ON CERTAIN TRUCKS AND FIRE TRUCKS EQUIPPED WITH KYS 4735-43782-02 ENGINE COOLING FANS AND BUILT ON CATERPILLAR 3126, C7, MBE906, MBE926, OR CUMMINS ISC ENGINES, THE STEEL FAN INSERT ON THE COOLING FANS CAN CRACK.
POWER TRAIN:AXLE ASSEMBLY
DAIMLER TRUCKS IS RECALLING 28,764 MY 2001 THROUGH 2008 FCCC B2 AND FS65 SCHOOL BUS CHASSIS, FCCC FB65 CONVENTIONAL BUSES, AND STERLING ACTERRA, FREIGHTLINER FLN, AND BUSINESS CLASS M2 HEAVY TRUCKS, BUILT FROM JANUARY 26, 2000, THROUGH MARCH 24, 2008, MANUFACTURED WITH ARVINMERITOR OR AXLE ALLIANCE
SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
CERTAIN FREIGHTLINER SCHOOL BUS CHASSIS, HEAVY TRUCKS, AND THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN JULY 2002 AND JULY 3, 2007, EQUIPPED WITH BENDIX SR-7 SPRING BRAKE CONTROL VALVES. THE PARKER SCV BRASS 90 DEGREE SINGLE CHECK VALVES (SCV) WHICH ATTACH TO THE SUPPLY PORT OF A BENDIX SR-7 SPRI
SUSPENSION:FRONT:WHEEL BEARING
ON CERTAIN TRUCKS BUILT WITH 8,000 OR 6,000 POUND FRONT AXLES AND FOUR-PIECE SPINDLE NUT SETS, PREMATURE FRONT ,WHEEL BEARING WEAR MAY BE CAUSED BY INCONSISTENT BEARING ENDPLAY ADJUSTMENT.
TL* THE CONTACT OWNS A 2003 STERLING ACTERRA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE AND DESTROYED A NEARBY FENCE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V272000 (SUSPENSION:FRONT:WHEEL BEARING), BUT THE FAILURE HAD SINCE RECURRED IN 2009 AND 2011.THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 215,000.
Mileage: 119,000
DT: CONTACT RECEIVED MANUFACTURER RECALL FL-424 SAYING TO TAKE THE TRUCK TO A DEALER. WHEN SHE CALLED DEALER TO MAKE AN APPOINTMENT DEALER SAID HE NEEDED TO ORDER THE RECALL PART. WHEN SHE CALLED BACK HE SAID THAT PART WASN'T IN YET. THE THIRD TIME SHE CALLED DEALER SAID HE HAD NOT ORDERED THE PART YET, AND HE NEEDED TO SEE THE TRUCK FIRST BEFORE HE ORDERED THE PART, AND HE WAS GOING TO CHARGE CONTACT FOR TAKING THE CAR APART AND PUTTING IT BACK TOGETHER AGAIN. ALSO, HE WOULD HAVE TO CHARGE THEM FOR THE PART IN ORDER TO GET THE PART OVERNIGHT. CONTACT DID NOT WANT WANT TO TAKE VEHICLE BACK TO THE DEALER BECAUSE HE WAS SAYING THAT IT WILL TAKE A WEEK TO GET THE WORK DONE. SHE SAID HER RECALL LETTER STATED IT SHOULD TAKE TWO HOURS TO DO THE REPAIRS. *AK
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2003 STERLING ACTERRA; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.