Total Complaints
4 filings
SMART FORTWO COUPE ELECTRIC · model year
2014 SMART FORTWO COUPE ELECTRIC
4 NHTSA complaints, 1 crash report, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2014SMARTFORTWO COUPE ELECTRIC carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 FORTWO COUPE ELECTRIC is electrical system with 2 filings, followed by power train (1) and service brakes (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2014 FORTWO COUPE ELECTRIC, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
4
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 2 |
| POWER TRAIN | 1 |
| SERVICE BRAKES | 1 |
Recalls (1)
15V19200031/03/2015
STEERING
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected vehicles have steering gear mounting bolts which may break during vehicle operation.
Recent Complaints
20250901CrashSERVICE BRAKES
Loss of most of the braking effectiveness, resulting in a collision. This vehicle had a Virginia State inspection performed the previous month and no brake failure dash lights were noted before the collision.
20250318ELECTRICAL SYSTEM
My 2014 SMART FORTWO has a HV System Maintenance warning that should be included with 2014-2015 HV System recall that Mercedes has. However, My VIN is not coming up on the search. The HV System is causing the car to not charge correctly at charging stations and it is causing the system battery to drain. I don't know when the HV System light came on, but it started causing the vehicle to glitch about March 05, 2025. I have someone look at it in 2023... But it is still having HV System Maintenance problems.
20250316ELECTRICAL SYSTEM
My SMART ForTwo Coupe 2014 has been having a High Voltage System Maintenance alert on the dashboard. I have sought service help from AAA and PepBoys, but everyone was saying the system battery is fine. When I moved to an apartment that doesn't have electric outlets, my ability to charge was stifled. When my HV battery went under 10%, the system battery shutdown and the HV battery went into reserve mode. I searched the internet and all over the U.S. SMART ForTwo 2014 is having this problem. It's all over the forums on SMART USA website. I did a search and Mercedes has a recall for SMART 2014 - 2015 coupes and convertible with HV System errors. But when I search the NHTSA website, my vehicle did not come up. I've been told in my local city forum that on Mercedes Dealer can fix this problem. So, many SMART 2014 is having this issue. How do I get service help if my VIN isn't popping up for HV System Error? I highly believe my HV System error is related to the following below. Please, look
20160728POWER TRAIN
TWICE, SO FAR THIS YEAR, WHILE DRIVING ON A MAJOR ROADWAY, THE VEHICLE LOST POWER. I HAD TO PULL OVER TO THE SHOULDER, PUT IT IN PARK, SHUT IT OFF, AND RESTART THE SYSTEM. I CONSIDER THAT TO BE AN EXCEPTIONALLY DANGEROUS SITUATION. LATER, WHEN THE VEHICLE WAS SERVICED, I WAS TOLD THAT SMART USA WAS AWARE OF THIS PROBLEM, AND THAT A SOFTWARE UPGRADE WAS NEEDED. THERE WAS NO RECALL!
Mileage: 28,000
Compare 2014SMARTFORTWO COUPE ELECTRIC to Similar Vehicles
NHTSA Investigations 1 Open
Frequently Asked Questions
How many complaints does the 2014 SMART FORTWO COUPE ELECTRIC have?▼
The 2014 SMART FORTWO COUPE ELECTRIC has 4 NHTSA complaints, 1 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2014 SMART FORTWO COUPE ELECTRIC?▼
Yes, the 2014 SMART FORTWO COUPE ELECTRIC has 1 recall(s). The most common affected component is STEERING. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2014 SMART FORTWO COUPE ELECTRIC?▼
The most-complained component for the 2014 SMART FORTWO COUPE ELECTRIC is ELECTRICAL SYSTEM with 2 complaints. Other frequently reported areas include POWER TRAIN and SERVICE BRAKES.
Is the 2014 SMART FORTWO COUPE ELECTRIC safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.