2013 SMART FORTWO

Seat belt anchor to vehicle on driver side of vehicle frayed and broke away with normal routine use.

The drivers side seatbelt connecting floor (I think it's the belt force limiter) has a cable that has broken off. This is the 2nd time this has happened to my SmartCar. It is a design flaw because the cable runs against the metal of the seat cutting thru the cable. It isn't usually noticed until it breaks off making the seatbelt complete become broken from the floor. Additionally, SmartCars including this one have a known issue where AirBags become I op (light on) due to connection issue under seat. So now I have no restraints in my car.

Software for power control module is not correspond to the series level Software configuration. Basically it doesn't want to take charge due to the Software issues from manufacturer.

THE GEAR CANNOT GO REVERSE. IT STUCK AT NEUTRAL. I CAN DRIVE FORWARD, NEUTRAL BUT NOT GO REVERSE.

Mileage: 70,000

REGARDING LIGHTNING: WATER/HUMIDITY HAD ACCESS TO THE SAM UNIT AND THE RIGHT-SIDE SIGNALS/STOP LIGHT STOPPED WORKING. THE VEHICLE WAS IN MOTION WHEN IT SUDDENLY STOPPED WORKING. REGARDING BODY/OTHER: SOME OF THE CONVERTIBLE-ROOF STEEL FRAME/BARS GOT BENT WHEN CLOSING THE TOP AND THE BENT BARS WOULD PREVENT THE TOP FROM CLOSING UNLESS YOU FORCED THE STEEL/METAL BARS.

Mileage: 1

REGARDING LIGHTNING: WATER/HUMIDITY HAD ACCESS TO THE SAM UNIT AND THE RIGHT-SIDE SIGNALS/STOP LIGHT STOPPED WORKING. THE VEHICLE WAS IN MOTION WHEN IT SUDDENLY STOPPED WORKING. REGARDING BODY/OTHER: SOME OF THE CONVERTIBLE-ROOF STEEL FRAME/BARS GOT BENT WHEN CLOSING THE TOP AND THE BENT BARS WOULD PREVENT THE TOP FROM CLOSING UNLESS YOU FORCED THE STEEL/METAL BARS.

Mileage: 1

REGARDING LIGHTNING: WATER/HUMIDITY HAD ACCESS TO THE SAM UNIT AND THE RIGHT-SIDE SIGNALS/STOP LIGHT STOPPED WORKING. THE VEHICLE WAS IN MOTION WHEN IT SUDDENLY STOPPED WORKING. REGARDING BODY/OTHER: SOME OF THE CONVERTIBLE-ROOF STEEL FRAME/BARS GOT BENT WHEN CLOSING THE TOP AND THE BENT BARS WOULD PREVENT THE TOP FROM CLOSING UNLESS YOU FORCED THE STEEL/METAL BARS.

Mileage: 1

DRIVER SEATBELT WILL NOT STAY IN TENSION RING. AT TIMES STUCK IN PARK & WHEN UNSTUCK WILL NOT ENGAGE ANY GEAR AND STOPPING AT RED LIGHT WHILE IN DRIVE SOON AFTER STARTING CAR IT WILL NOT MOVE WHEN ACCELERATOR IS ENGAGED. IN ALL CASES ENGINE MUST BE TURNED OFF THEN TURN TO POWER ON ONLY FOR 10 TO TWENTY MINUTES DURING WHICH EVENTUALLY CLICKING/CLUNKING SOUNDS ARE HEARD. AFTER HEARING THESE SOUNDS START AND SHIFT. REPEAT SOMETIMES TWICE BEFORE TRANSMISSION UNLOCKS. YOU MUST LEAVE ONE HOUR EARLY TO WORK OR APPOINTMENTS ANTICIPATING TRANSMISSION LOCKUP AND RESET PROCESS. USING THE YELLOW LEVER UNDER SHIFT CONSOLE WILL UNLOCK SHIFTER BUT WILL NOT AIDE WITH GEARS ENGAGING. USING GOOGLE SEARCH I FOUND OTHER OWNERS EXPERIENCE THE EXACT SAME PROBLEM.

Mileage: 14,300

DRIVER SEATBELT WILL NOT STAY IN TENSION RING. AT TIMES STUCK IN PARK & WHEN UNSTUCK WILL NOT ENGAGE ANY GEAR AND STOPPING AT RED LIGHT WHILE IN DRIVE SOON AFTER STARTING CAR IT WILL NOT MOVE WHEN ACCELERATOR IS ENGAGED. IN ALL CASES ENGINE MUST BE TURNED OFF THEN TURN TO POWER ON ONLY FOR 10 TO TWENTY MINUTES DURING WHICH EVENTUALLY CLICKING/CLUNKING SOUNDS ARE HEARD. AFTER HEARING THESE SOUNDS START AND SHIFT. REPEAT SOMETIMES TWICE BEFORE TRANSMISSION UNLOCKS. YOU MUST LEAVE ONE HOUR EARLY TO WORK OR APPOINTMENTS ANTICIPATING TRANSMISSION LOCKUP AND RESET PROCESS. USING THE YELLOW LEVER UNDER SHIFT CONSOLE WILL UNLOCK SHIFTER BUT WILL NOT AIDE WITH GEARS ENGAGING. USING GOOGLE SEARCH I FOUND OTHER OWNERS EXPERIENCE THE EXACT SAME PROBLEM.

Mileage: 14,300

THE DRIVER SIDE SEAT BELT MOUNT, WHICH IN THIS CASE IS A STEEL CABLE, HAS MOSTLY BROKEN AND FRAYED RENDERING IT UNSAFE TO DRIVE. IN THE EVENT OF AN ACCIDENT, IT WOULD CERTAINLY BREAK COMPLETELY. I ONLY NOTICED IT YESTERDAY WHILE CLEANING, THE BREAKAGE WOULD'VE HAPPENED WHILE DRIVING IT. I'VE CONTACTED SMART USA, AND GOTTEN NO RESPONSE. I'VE CONTACTED MERCEDES USA, AND THEY TELL ME THAT MY WARRANTY HAS RUN OUT, THEY CAN'T DO ANYTHING. EVEN THOUGH THIS IS A MANDATORY SAFETY FEATURE THAT HAS COMPLETELY FAILED FROM NORMAL USE. *TR

Mileage: 110,000

THIS CAR IS AN EV. WATER IN THE BRAKE LIGHT SWITCH, WILL NOT LET THE CAR RECHARGE. WATER AND MUD IN THE 12V POWER CABLE ON THE DRIVERS SIDE OF THE BATTERY PACK HAS CAUSED A 12V POWER CABLE FITTING TO CRACK. BOTH OF THESE PROBLEMS ARE ON THE BOTTOM SIDE OF THE CAR. THESE PROBLEMS WILL NOT LET THE CAR RECHARGE! THIS IS NOT A FLOOD CAR! IT HAS 76,087 MILE ON IT!!!!! MY DEALER IS A JOKE! I HAVE NOT BEEN ABLE TO DRIVE MY FOR 8 MONTHS. ALSO THE KEY FOB IS BROKEN. THIS ALSO WILL NOT LET ME DRIVE MY CAR. I AM STILL PAYING FOR THIS PIECE OF JUNK! (XXXXXX) OWNER. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 76,086

THIS CAR IS AN EV. WATER IN THE BRAKE LIGHT SWITCH, WILL NOT LET THE CAR RECHARGE. WATER AND MUD IN THE 12V POWER CABLE ON THE DRIVERS SIDE OF THE BATTERY PACK HAS CAUSED A 12V POWER CABLE FITTING TO CRACK. BOTH OF THESE PROBLEMS ARE ON THE BOTTOM SIDE OF THE CAR. THESE PROBLEMS WILL NOT LET THE CAR RECHARGE! THIS IS NOT A FLOOD CAR! IT HAS 76,087 MILE ON IT!!!!! MY DEALER IS A JOKE! I HAVE NOT BEEN ABLE TO DRIVE MY FOR 8 MONTHS. ALSO THE KEY FOB IS BROKEN. THIS ALSO WILL NOT LET ME DRIVE MY CAR. I AM STILL PAYING FOR THIS PIECE OF JUNK! (XXXXXX) OWNER. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 76,086

RED LIGHT WITH SEAT WITH A RED DOT CAME ON WHILE I WAS DRIVING. I STOPPED THE CAR AND LOOKED UP WHAT THE SYMBOL MEANT. WHEN IT DIDN'T INVOLVE OIL OR WATER, I DROVE IT TO DEALER. THEY PERFORMED 30,000 MILE SERVICE AND WHEN I DROVE IT HOME IT STOPPED.

Mileage: 30,000

RED LIGHT WITH SEAT WITH A RED DOT CAME ON WHILE I WAS DRIVING. I STOPPED THE CAR AND LOOKED UP WHAT THE SYMBOL MEANT. WHEN IT DIDN'T INVOLVE OIL OR WATER, I DROVE IT TO DEALER. THEY PERFORMED 30,000 MILE SERVICE AND WHEN I DROVE IT HOME IT STOPPED.

Mileage: 30,000

RED LIGHT WITH SEAT WITH A RED DOT CAME ON WHILE I WAS DRIVING. I STOPPED THE CAR AND LOOKED UP WHAT THE SYMBOL MEANT. WHEN IT DIDN'T INVOLVE OIL OR WATER, I DROVE IT TO DEALER. THEY PERFORMED 30,000 MILE SERVICE AND WHEN I DROVE IT HOME IT STOPPED.

Mileage: 30,000

LEFT DRIVER SIDE SEAT BELT IS CONNECTED BY A CABLE TO THE CAR BODY. WE DISCOVERED THAT THE CABLE HAD FAILED AND ONLY A COUPLE OF STRANDS WERE HOLDING THE SEAT BELT TO THE CAR. MY WIFE DISCOVERED IT BY ACCIDENT WHEN GETTING OUT OF THE CAR. PHOTOS ATTACHED. MERCEDES CHARGED ME $450 TO REPLACE SEAT BELTS THAT WERE DEFECTIVE.

Mileage: 30,000

TRANSMISSION GETS STUCK IN PARK AND SOMETIMES SEEMS LIKE IT STRUGGLES TO CHANGE GEARS.

Mileage: 39,000

ON FRIDAY FEBRUARY 16TH WHEN TRYING TO START MY 2013 SMART FORTWO BRABUS, THE LIGHTS ON THE DASHBOARD STARTED FLICKING, SMOKE STARTED TO COME OUT FROM THE AC VENTS, THE CAR CAUGHT ON FIRE AND EXPLODED, FIRE DEPARTMENT DETERMINED TO BE AN ELECTRICAL ISSUE. THE CAR WAS STATIONARY ON A CITY STREET AT THE TIME. HERE IS A LINK TO AN ARTICLE IN THE LOCAL NEWSPAPER: HTTP://WWW.EMPORIAGAZETTE.COM/AREA_NEWS/ARTICLE_8D176B4C-1351-11E8-99E4-A352E891F430.HTML AND I'VE ATTACHED A PICTURE OF THE FIRE DEPT. REPORT.

Mileage: 15,000

TL* THE CONTACT OWNS A 2013 SMART FOR TWO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. IN ADDITION, THE CONTACT NOTICED WHITE SMOKE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS ALSO TOWED TO MERCEDES-BENZ OF SAN FRANSICO DEALER LOCATED AT 500 8TH ST, SAN FRANCISCO, CAWHERE IT WAS DIAGNOSED THAT THE COOLANT DAMAGED THE ENGINE COMPARTMENT AND THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE DEALER REFUSED TO DO THE REPAIR DUE TO NEGLIGENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A TEN PERCENT DISCOUNT. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. *LN UPDATED 9/7/18*JB

Mileage: 33,000

THE "BRAKE MALF" LIGHT WENT ON AS I WAS DRIVING DOWN HILL, COMING HOME FROM WORK. I PULLED TO A SIDE STREET. THE BREAK WOULD WORK IF YOU PRESSED REALLY HARD. I HAD THE CAR TOWED TO THE SMART DEALERSHIP.THE DEALERSHIP INFORMED ME THAT WATER LEAKED FROM UNDERNEATH THE PASSENGER SEAT AND CORRODED THE FUSE BOX CONNECTED TO THE BREAKS. I ASKED HOW WATER COULD GET THERE HE SAID FROM A SPILL. I INFORMED HIM THAT NOTHING HAS SPILLED ON THAT SIDE AND ASKED IF IT COULD BE FROM THE RAIN OR LEAKING WINDSHIELD WIPER FLUID. HE SAID THE RAIN CAN'T GET IN UNLESS THE CAR WINDOW OR DOOR IS OPEN AND THAT THE WINDSHIELD WIPER FLUID IS SOMEWHERE ELSE. THERE WAS NO SPILL ON THE PASSENGER SIDE SO I AM NOT SURE HOW THE FUSE BOX GOT CORRODED. EVEN IF THERE WAS A SPILL, HOW CAN A SPILL INSIDE YOUR OWN CAR CAUSE THE BREAKS TO MALFUNCTION!?? THEY NEED TO FIX THIS DESIGN FLAW!!!! HAVING YOUR BRAKES NOT WORK IS A DEADLY SITUATION FOR ANY DRIVER TO BE IN.

Mileage: 7,000