Total Complaints
8 filings
SMART FORTWO · model year
2010 SMART FORTWO
8 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2010SMARTFORTWO carries 8 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 3 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2010 FORTWO is engine with 3 filings, followed by fuel system, gasoline (1) and power train (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 1 investigation file overlapping the 2010 FORTWO. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
8
Complaints
0
Crashes
3
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 3 |
| FUEL SYSTEM, GASOLINE | 1 |
| POWER TRAIN | 1 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR | 1 |
| STRUCTURE:BODY | 1 |
| ELECTRICAL SYSTEM | 1 |
Recent Complaints
20190509FireSTRUCTURE:BODY
MY CAR WAS IN MOTION ON THE FREEWAYWHEN IT SEIZED. WHEN STOPPED THE ENGINE IN THE BACK CAUGHT FIRE, MY VEHICLE BURNED TO THE GROUND, THERE WERE RECALLS FOR THIS THE YEAR BEFORE, (FOR THE 2009 SMART CAR) THERE ARE VIDEOS DOCUMNTING THIS ON YOU TUBE. MY BROTHER WHO WORKED FOR MERCEDES (THE PARENT COMPANY OF SMART) AS A MECHANIC TOLD ME TO SEE IF THERE WERE ANY RECALLS.
Mileage: 149,000
20190509FireELECTRICAL SYSTEM
MY CAR WAS IN MOTION ON THE FREEWAYWHEN IT SEIZED. WHEN STOPPED THE ENGINE IN THE BACK CAUGHT FIRE, MY VEHICLE BURNED TO THE GROUND, THERE WERE RECALLS FOR THIS THE YEAR BEFORE, (FOR THE 2009 SMART CAR) THERE ARE VIDEOS DOCUMNTING THIS ON YOU TUBE. MY BROTHER WHO WORKED FOR MERCEDES (THE PARENT COMPANY OF SMART) AS A MECHANIC TOLD ME TO SEE IF THERE WERE ANY RECALLS.
Mileage: 149,000
20190509FireENGINE
MY CAR WAS IN MOTION ON THE FREEWAYWHEN IT SEIZED. WHEN STOPPED THE ENGINE IN THE BACK CAUGHT FIRE, MY VEHICLE BURNED TO THE GROUND, THERE WERE RECALLS FOR THIS THE YEAR BEFORE, (FOR THE 2009 SMART CAR) THERE ARE VIDEOS DOCUMNTING THIS ON YOU TUBE. MY BROTHER WHO WORKED FOR MERCEDES (THE PARENT COMPANY OF SMART) AS A MECHANIC TOLD ME TO SEE IF THERE WERE ANY RECALLS.
Mileage: 149,000
20181130VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2010 SMART FORTWO. WHILE DRIVING AT ANY SPEED, THE BLOWER MOTOR DID NOT WORK AND CAUSED THE WINDSHIELD TO FOG UP. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED SMART CENTER ALBUQUERQUE AT 877-316-3208 (LOCATED AT 1220 S RENAISSANCE BLVD NE, ALBUQUERQUE, NM 87107), BUT WAS UNABLE TO REACH ANYONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Mileage: 30,000
20160624ENGINE
I PURCHASED A NEW 2010 SMART FOR TWO ' CABRIOLE IN MAY, 2011, FROM SMART CENTER PALM BEACH [FL] (AKA. MERCEDES-BENZ OF PALM BEACH). ON DECEMBER 27, 2013, I EXPERIENCED LOUD NOISES UNDER THE FRONT HOOD. I DROVE THE VEHICLE TO THE SMART CENTER ' GAINESVILLE [FL] (AKA. MERCEDES-BENZ OF GAINESVILLE) WHERE THEY 'FOUND THE RADIATOR COOLING FAN TO HAVE EXCESSIVE PLAY CAUSING THE NOISE.' [SEE R/O NUMBER 6022634 /1, COPY ATTACHED.] THE ODOMETER READ 51501. THE COST FOR THIS REPAIR WAS $962.65, INCLUDING A COURTESY $50- DISCOUNT. ON JUNE 22, 2016, I, AGAIN, EXPERIENCED LOUD NOISES UNDER THE FRONT HOOD AND DROVE THE CAR TO THE SMART CENTER ' TAMPA [FL] (AKA. MERCEDES-BENZ OF TAMPA) WHERE THEY FOUND 'CAUSE: RADIATOR FAN IS FAULTY'. [SEE INVOICE 473583, COPY ATTACHED.] THE ODOMETER READ 93833. THE COST FOR THIS REPAIR WAS $946.69. THE INVOICE AT $991.69 INCLUDES A CHARGE OF $45- FOR WINDSHIELD WASHER PUMP REPLACEMENT. I BELIEVE THE SMART FOR TWO RADIATOR FAN ASSEMBLY IS: FIRST, DEFECTIVE
Mileage: 93,800
20140730ENGINE
TL* THE CONTACT OWNS A 2010 SMART FORTWO. WHILE DRIVING APPROXIMATELY 7 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT RESUMED NORMAL OPERATION. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 37,900.
Mileage: 37,900
20130120POWER TRAIN
MY CAR WAS IN PARK AND I COULD NOT MOVE THE GEAR SHIFT TO DRIVE. I AM TRYING TO SELL THE CAR. SOMEONE BOUGHT THE CAR YESTERDAY AND I AM WORRIED THEY WILL WANT TO BRING THE CAR BACK TO ME. *TR
Mileage: 20,025
20110902FUEL SYSTEM, GASOLINE
SMART CAR REPEATEDLY CUTS ENGINE POWER DURING ACCELERATION. *TR
Mileage: 3,100
Compare 2010SMARTFORTWO to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2010 SMART FORTWO have?▼
The 2010 SMART FORTWO has 8 NHTSA complaints, 0 crashes, 3 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2010 SMART FORTWO?▼
The most-complained component for the 2010 SMART FORTWO is ENGINE with 3 complaints. Other frequently reported areas include FUEL SYSTEM, GASOLINE and POWER TRAIN.
Is the 2010 SMART FORTWO safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.