Total Complaints
47 filings
SCION XB · model year
47 NHTSA complaints, 11 crash reports, and 6 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004SCIONXB carries 47 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 11 crashes, 0 fires, 6 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 XB is electrical system with 6 filings, followed by visibility:windshield (4) and vehicle speed control (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2004 XB. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
47 filings
Crashes Reported
11 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 6 |
| VISIBILITY:WINDSHIELD | 4 |
| VEHICLE SPEED CONTROL | 4 |
| AIR BAGS:FRONTAL | 3 |
| AIR BAGS | 3 |
| VISIBILITY | 3 |
| AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE | 2 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 2 |
| SEAT BELTS | 2 |
| SERVICE BRAKES, HYDRAULIC | 2 |
| STRUCTURE:BODY:DOOR | 2 |
| STRUCTURE:BODY | 2 |
| SEAT BELTS:FRONT | 1 |
| SERVICE BRAKES, AIR | 1 |
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
EXTERIOR LIGHTING
CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIA
VEHICLE SPEED CONTROL:CRUISE CONTROL
CERTAIN ROSTRA CRUISE CONTROLS, P/NOS. 00012-X0486-01, 00015-X0486-01, 00012-X0486-21, 00016-79910, 00016-79910-01, AND 250-1755, INSTALLED AS ORIGINAL EQUIPMENT ON MY 2006-2007 GULF STATES TOYOTA AND SOUTHEAST TOYOTA SCION VEHICLES AND ALSO SOLD AS AFTERMARKET EQUIPMENT. THE CRUISE CONTROL MAY NOT
EXTERIOR LIGHTING
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED
EXTERIOR LIGHTING:HEADLIGHTS
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPME
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
The vehicle belongs to a sex trafficker involving minors
The vehicle belongs to a sex trafficker involving minors
AIR BAG LIGHT CAME ON AM WHILE DRIVING DOWN A BUMPY COUNTY ROAD. NO ERROR CODE. UNABLE TO RESET. VEHICLE MILEAGE RIGHT AT 150K.
Mileage: 150,000
TL* THE CONTACT OWNS A 2004 SCION XB. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO THE DEALER (LARRY MILLER TOYOTA, ALBUQUERQUE, NM, 505-545-8699) WHERE THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE TEST WAS NOT PERFORMED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Mileage: 90,000
WHEN CAR IS STATIONARY AND OUR INTENTION IS TO EXIT THE VEHICLE, THE ELECTRONIC DOOR LOCKS INTERMITTENTLY DO NOT WORK AND CAUSE DRIVER AND PASSENGERS TO BE LOCKED INSIDE THE CAR. CANNOT MANUALLY UNLOCK THE CAR FROM THE INSIDE, BUT RATHER, HAVE TO OPEN THE WINDOW, REACH OUTSIDE THROUGH THE WINDOW AND INSERT KEY IN THE OUTSIDE DOOR LOCK, AND THEN CAUSE UNLOCK FROM THE KEY OUTSIDE. PUT ASIDE THE FACT THAT IF WE DROPPED THE KEY OUTSIDE WHILE REACHING THROUGH THE WINDOW FROM THE INSIDE, WE WOULD BE WROUGHT WITH MORE PROBLEM - THE PRIMARY CONCERN IS THAT WE CANNOT ESCAPE THE VEHICLE IN CASE OF AN EMERGENCY DUE TO THE DOOR LOCK PROBLEM.
Mileage: 70,000
ENGINE LIGHT COMES ON, WILL NOT GO OFF. HAVE TO TAKE IT TO REPAIR SHOP SO IT CAN BE FIXED FOR A TIME. SO IT WILL PASS INSPECTION WITH LIGHT OFF. SOON AFTER THE ENGINE LIGHT WILL GO ON AGAIN. THIS HAS BEEN GOING ON FOR MANY YEARS. CAR WAS IN MOTION, STARTING CAR, DRIVING CAR, FORWARD AND BACKING UP. LIGHT IS ALWAYS ON. MECHINIAC CANT FIND WHAT IS WRONG. DRIVING CAR ON STREET OR HIGHWAY, UP HILL OR ON FLAT STREET.
TL* THE CONTACT OWNS A 2004 SCION XB. WHILE DRIVING APPROXIMATELY 20 MPH, THE VSC, ABS, AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASSIONS. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 01/25/2017*CT *CN
Mileage: 44,000
WHILE OPENING REAR HATCH THE HANDLE PULLED OFF. NO UNDUE PRESSURE WAS USED, IT LITERALLY JUST PULLED OFF INTO MY HAND AS I ATTEMPTED TO SIMPLY OPEN THE DOOR. I HAVE READ NUMEROUS COMPLAINTS OF THIS PROBLEM WITH THIS PARTICULAR YEAR & MODEL SCION , THIS IS OBVIOUSLY A MANUFACTURING DEFECT. SCION/TOYOTA REFUSES TO REPLACE THE PART WITHOUT A SUBSTANTIAL CHARGE.
Mileage: 71,213
ELECTRIC DOOR LOCKS HAVE INCREASINGLY BECOME A PROBLEM. FIRST, THE FRONT PASSENGER SIDE STOPPED WORKING AND NOW HAS TO BE MANUALLY LOCKED AND UNLOCKED. THEN THE SAME HAPPENED TO THE PASSENGER SIDE REAR, WHICH HAS TO BE LOCKED AND UNLOCKED MANUALLY. FINALLY, THE DRIVER'S DOOR HAS ON THREE OCCASIONS, LOCKED ME IN, FORCING ME TO ROLL DOWN THE WINDOW AND USE MY KEY TO GET OUT OF THE VEHICLE. I'VE NEVER HAD ANYTHING LIKE THIS HAPPEN W/ ANY OF THE OTHER VEHICLES I'VE OWNED. *TR
Mileage: 65,455
TL* THE CONTACT OWNS A 2004 TOYOTA SCION XB. THE CONTACT STATED THAT THE REAR HATCH HANDLE FRACTURED. THE CONTACT WAS NOT ABLE TO OPEN THE HATCHBACK FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Mileage: 76,000
TL* THE CONTACT OWNS A 2004 SCION XB. WHILE THE CONTACT ATTEMPTED TO OPEN THE REAR HATCH, THE GARNISH LATCHING ATTACHMENT FRACTURED AND CREATED SHARP PLASTIC EDGES. AFTER THE FAILURE, THE REAR HATCH DOOR COULD NOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 178,850.
Mileage: 178,850
MY SON WAS DRIVING OUR 2004 SCION XB WHEN THE ACCELERATOR GOT STUCK. HE TRIED THE BRAKES BUT COULD NOT STOP OR EVEN SLOW THE CAR DOWN. HE REAR-ENDED ANOTHER CAR AND THE ENGINE WAS STILL RACING. THE ONLY THING THAT STOPPED THE ACCELERATION WAS TURNING THE IGNITION OFF. THIS MORNING WHEN THE TOW TRUCK OPERATOR STARTED THE CAR, THE ENGINE IMMEDIATELY BEGAN RACING, AND HE QUICKLY SHUT IF OFF. *TR
Mileage: 100,000
LIFTGATE HANDLE / LIGHT FIXTURE HOUSING BROKE AND SEPARATED FROM THE LIFTGATE, HANGING BY THE WIRE; I HAD TO TAPE IT IN PLACE IN ORDER TO DRIVE THE VEHICLE WITHOUT THE PART DANGLING AND KNOCKING AGAINST THE BACK OF THE VEHICLE / OBSCURING THE LICENSE PLATE. *TR
Mileage: 65,000
THE REAR DOOR LATCH HANDLE BROKE OFF IN MY HAND AFTER TRYING TO OPEN THE REAR DOOR ABOUT 18 MONTHS AGO. I REPLACED THE PART AT THE DEALERSHIP AT A COST OF ALMOST $300. THIS HAPPENED AGAIN IN NOV. 2012. IT IS A HIGH STRESS PART THAT IS HELD ON BY 2 VERY SMALL CHEAP PLASTIC BRACKETS. *TR
Mileage: 82,000
THE REAR DOOR LATCH HANDLE BROKE OFF IN MY HAND AFTER TRYING TO OPEN THE REAR DOOR ABOUT 18 MONTHS AGO. I REPLACED THE PART AT THE DEALERSHIP AT A COST OF ALMOST $300. THIS HAPPENED AGAIN IN NOV. 2012. IT IS A HIGH STRESS PART THAT IS HELD ON BY 2 VERY SMALL CHEAP PLASTIC BRACKETS. *TR
Mileage: 82,000
REAR HATCH HANDLE ON 2004 SCION XB CONTINUES TO BREAK OFF. HAD IT REPLACED JUNE 5 2009 AND IT BROKE OFF AGAIN MARCH 2012. THE ENGINEERING AND MATERIALS ARE DEFECTIVE. *TR
REAR HATCH HANDLE ON 2004 SCION XB CONTINUES TO BREAK OFF. HAD IT REPLACED JUNE 5 2009 AND IT BROKE OFF AGAIN MARCH 2012. THE ENGINEERING AND MATERIALS ARE DEFECTIVE. *TR
IT HAD RAINED EARLIER IN THE DAY, BUT BY THE TIME OF THE INCIDENT, THE RAIN HAD BEEN OVER FOR A FEW HOURS. I WAS DRIVING AT 35 MPH, AND I REACHED A HILL IN THE ROAD, AND I PRESSED ON THE ACCELERATOR TO INCREASE MY MOMENTUM. I THEN EASED OFF THE ACCELERATOR PEDAL, BUT THE ACCELERATOR PEDAL DIDN'T EASE UP WITH ME. INSTEAD, IT KEPT GOING DOWN. I TRIED THE BRAKES. THEY WERE LOCKED UP. AFTER SEEING ALL THE HORROR STORIES OF TOYOTA'S FLOOR MATS, I IMMEDIATELY RIPPED MY FLOOR MAT OUT FROM UNDER MY FEET AND THREW IT IN THE PASSENGER SEAT. THE CAR CONTINUED TO ACCELERATE UP THE HILL. I TRIED THE BRAKES AGAIN. NOTHING. THEN I REACHED DOWN, AND TRIED TO PULL THE GAS PEDAL UP. I PULLED AS HARD AS I COULD, BUT THE PEDAL STAYED STUCK. I LOOKED DOWN AT MY FEET TO MAKE SURE THAT I WAS NOT ACCIDENTALLY PRESSING THE ACCELERATOR, BUT I WAS NOT. BY THIS POINT IN TIME, MY CAR HAD INCREASED ITS SPEED FROM THE 35 MPH TO 65 MPH. AS I CRESTED THE TOP OF THE HILL AND RAN THROUGH A STOP LIGHT, I SLAMMED ON
IT HAD RAINED EARLIER IN THE DAY, BUT BY THE TIME OF THE INCIDENT, THE RAIN HAD BEEN OVER FOR A FEW HOURS. I WAS DRIVING AT 35 MPH, AND I REACHED A HILL IN THE ROAD, AND I PRESSED ON THE ACCELERATOR TO INCREASE MY MOMENTUM. I THEN EASED OFF THE ACCELERATOR PEDAL, BUT THE ACCELERATOR PEDAL DIDN'T EASE UP WITH ME. INSTEAD, IT KEPT GOING DOWN. I TRIED THE BRAKES. THEY WERE LOCKED UP. AFTER SEEING ALL THE HORROR STORIES OF TOYOTA'S FLOOR MATS, I IMMEDIATELY RIPPED MY FLOOR MAT OUT FROM UNDER MY FEET AND THREW IT IN THE PASSENGER SEAT. THE CAR CONTINUED TO ACCELERATE UP THE HILL. I TRIED THE BRAKES AGAIN. NOTHING. THEN I REACHED DOWN, AND TRIED TO PULL THE GAS PEDAL UP. I PULLED AS HARD AS I COULD, BUT THE PEDAL STAYED STUCK. I LOOKED DOWN AT MY FEET TO MAKE SURE THAT I WAS NOT ACCIDENTALLY PRESSING THE ACCELERATOR, BUT I WAS NOT. BY THIS POINT IN TIME, MY CAR HAD INCREASED ITS SPEED FROM THE 35 MPH TO 65 MPH. AS I CRESTED THE TOP OF THE HILL AND RAN THROUGH A STOP LIGHT, I SLAMMED ON
WHEELS: PREMATURE TIRE WEAR (PRIOR TO TIRE MILEAGE WARRANTY) ALONG WITH UNEXPLAINABLE WARPING OF THE RIMS. TIRE BLOW OUT AND/OR HANDLING/STEERING ISSUES CAN CAUSE ACCIDENTS AND SAFETY HAZARDS, THEREBY PUTTING AN OWNER INTO A PHYSICAL DAMAGE SITUATION, AS WELL AS BY STANDERS. WIPERS: REAR WIPER FLUID DOES NOT SPRAY, STRAIGHT STREAM DOWN THE CENTER OF REAR WINDOW; WIPER BLADE DOESN'T CONTACT 'STRAIGHT' REAR WINDOW THEREBY DECREASING VISIBILITY WHICH IN TURNS INITIATES AND INTENSIFIES SAFETY/ACCIDENT HAZARDS, NOT TO MENTION DEFEATS THE NEED/USEFULNESS OF THE REARVIEW MIRROR. FRONT WINDSHIELD: THE 'STRAIGHT' UP AND DOWN FORM CAUSES IT TO BE A CATCH ALL RATHER THAN AN AERODYNAMIC DEFLECTOR, ALLOWING THE WINDSHIELD TO BECOME A PHYSICAL HAZARD, WHEN AN OBJECT HITS IT WITH PENETRATING FORCE. THE SECONDARY ISSUE IS NUMEROUS WINDSHIELD REPLACEMENTS, WHICH MOST INSURANCE COMPANIES DO NOT COVER THEREBY CAUSING RECURRING, AND TREMENDOUS, FINANCIAL HARDSHIP ON AN OWNER. REAR TAILGATE HATCH: BREAK
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.