Total Complaints
154 filings
SATURN SL · model year
154 NHTSA complaints, 24 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002SATURNSL carries 154 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 24 crashes, 5 fires, 20 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 SL is electrical system with 21 filings, followed by power train:automatic transmission (14) and electrical system:ignition (11). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 14 investigation files overlapping the 2002 SL. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
154 filings
Crashes Reported
24 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 21 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 14 |
| ELECTRICAL SYSTEM:IGNITION | 11 |
| ENGINE AND ENGINE COOLING | 7 |
| AIR BAGS | 6 |
| STEERING | 6 |
| SEATS:FRONT ASSEMBLY:RECLINER | 5 |
| ENGINE AND ENGINE COOLING:ENGINE | 5 |
| ENGINE | 5 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 4 |
| SEATS | 4 |
| TIRES | 4 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 4 |
| POWER TRAIN | 4 |
| UNKNOWN OR OTHER | 4 |
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
A car hit me it the front passenger side the hood of my car bent up the passenger side of my windshield cracked and my car went spinning not one air bag came out
IGNITION REQUIRES KEY JIGGLE IN ORDER TO START. ELECTRICAL ISSUES SUCH AS CONSTANT SHORTS, MAJOR FAILURE IN SUPPORTING SYSTEMS.
Mileage: 57,000
IGNITION REQUIRES KEY JIGGLE IN ORDER TO START. ELECTRICAL ISSUES SUCH AS CONSTANT SHORTS, MAJOR FAILURE IN SUPPORTING SYSTEMS.
Mileage: 57,000
I OWN A 2002 SATURN SL VEHICLE PURCHASED IN 7/2016. I'M HAVING PROBLEMS STARTING MY VEHICLE. BOTH STARTER AND BATTERY HAVE BOTH BEEN CHECKED OUT OK. ALL SPARK PLUGS WERE REPLACED ON 10/31/18. AFTER THESE REPAIRS, WHEN STARTED IT STILL MADE VERY NOISY SOUNDS COMING FROM THE ENGINE. NOW I CAN'T GET IT TO START AT ALL. I TRIED TO GET HELP ABOUT A RECALL RELATING TO MY VEHICLE'S STARTING PROBLEMS. I CONTACTED SATURN COMPANY 1(800)533-6000 AND GM RECALL CENTER 1(866)694-6546. NEITHER WERE WILLING TO HELP. I FOUND INFO ON THE KELLEY BLUE BOOK WEBSITE. I ENTERED MY VIN NUMBER AND FOLLOWING WAS DISPLAYED: NHTSA CAMPAIGN ID: 03V231; REPORT DATE: INFO UNAVAILABLE; VEHICLES AFFECTED: 239,993; CONSEQUENCE: INFO UNAVAILABLE; WHAT YOU SHOULD DO: DEALERS WILL (1) REPLACE THE IGNITION CONTROL MODULE, (2) REPLACE THE IGNITION CONTROL MODULE AND SPARK PLUGS, OR (3) REPLACE THE IGNITION CONTROL MODULE, SPARK PLUGS, AND UPDATE THE POWERTRAIN CONTROL MODULE. WHEN PARTS BECOME AVAILABLE, OWNERS WILL BE ADVI
Mileage: 141,244
I OWN A 2002 SATURN SL VEHICLE PURCHASED IN 7/2016. I'M HAVING PROBLEMS STARTING MY VEHICLE. BOTH STARTER AND BATTERY HAVE BOTH BEEN CHECKED OUT OK. ALL SPARK PLUGS WERE REPLACED ON 10/31/18. AFTER THESE REPAIRS, WHEN STARTED IT STILL MADE VERY NOISY SOUNDS COMING FROM THE ENGINE. NOW I CAN'T GET IT TO START AT ALL. I TRIED TO GET HELP ABOUT A RECALL RELATING TO MY VEHICLE'S STARTING PROBLEMS. I CONTACTED SATURN COMPANY 1(800)533-6000 AND GM RECALL CENTER 1(866)694-6546. NEITHER WERE WILLING TO HELP. I FOUND INFO ON THE KELLEY BLUE BOOK WEBSITE. I ENTERED MY VIN NUMBER AND FOLLOWING WAS DISPLAYED: NHTSA CAMPAIGN ID: 03V231; REPORT DATE: INFO UNAVAILABLE; VEHICLES AFFECTED: 239,993; CONSEQUENCE: INFO UNAVAILABLE; WHAT YOU SHOULD DO: DEALERS WILL (1) REPLACE THE IGNITION CONTROL MODULE, (2) REPLACE THE IGNITION CONTROL MODULE AND SPARK PLUGS, OR (3) REPLACE THE IGNITION CONTROL MODULE, SPARK PLUGS, AND UPDATE THE POWERTRAIN CONTROL MODULE. WHEN PARTS BECOME AVAILABLE, OWNERS WILL BE ADVI
Mileage: 141,244
I OWN A 2002 SATURN SL VEHICLE PURCHASED IN 7/2016. I'M HAVING PROBLEMS STARTING MY VEHICLE. BOTH STARTER AND BATTERY HAVE BOTH BEEN CHECKED OUT OK. ALL SPARK PLUGS WERE REPLACED ON 10/31/18. AFTER THESE REPAIRS, WHEN STARTED IT STILL MADE VERY NOISY SOUNDS COMING FROM THE ENGINE. NOW I CAN'T GET IT TO START AT ALL. I TRIED TO GET HELP ABOUT A RECALL RELATING TO MY VEHICLE'S STARTING PROBLEMS. I CONTACTED SATURN COMPANY 1(800)533-6000 AND GM RECALL CENTER 1(866)694-6546. NEITHER WERE WILLING TO HELP. I FOUND INFO ON THE KELLEY BLUE BOOK WEBSITE. I ENTERED MY VIN NUMBER AND FOLLOWING WAS DISPLAYED: NHTSA CAMPAIGN ID: 03V231; REPORT DATE: INFO UNAVAILABLE; VEHICLES AFFECTED: 239,993; CONSEQUENCE: INFO UNAVAILABLE; WHAT YOU SHOULD DO: DEALERS WILL (1) REPLACE THE IGNITION CONTROL MODULE, (2) REPLACE THE IGNITION CONTROL MODULE AND SPARK PLUGS, OR (3) REPLACE THE IGNITION CONTROL MODULE, SPARK PLUGS, AND UPDATE THE POWERTRAIN CONTROL MODULE. WHEN PARTS BECOME AVAILABLE, OWNERS WILL BE ADVI
Mileage: 141,244
THE VEHICLE WAS STOPPED, WAS INVOLVED IN A 3 CAR COLLISION. THE VEHICLE WAS HIT FROM BEHIND BY A 1985 CADILLAC FLEETWOOD TRAVELING AT AT LEAST A MODERATE RATE OF SPEED. THE VEHICLE WAS PUSHED INTO A 2002 AUDI (I BELIEVE IT WAS) SUV. DURING THE COLLISION THE DRIVERS SEAT BACK FAILED AND COLLAPSED INTO THE BACK SEAT. I BELIEVE IT WAS THE SEAT ADJUSTER THAT FAILED. THE DRIVER SUSTAINED A CONCUSSION DUE TO THE COLLISION AND THE SEAT FAILURE. THE VEHICLE WAS ON A STATE ROAD, AND WAS STATIONARY.
Mileage: 252,000
RPMS GO UP TO 5 AND THEN DROP TO 0 - ENGINE STALLS AND WILL START BUT WILL CONTINUE AT HIGH RPMS AND KEEP STALLING. AS I WAS TRAVELING AT 50 MPH, THE RPMS WENT UP TO 5, AND THEN QUICKLY DROPPED TO 0. THE ENGINE STALLED AND I COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WOULD START BUT WHEN REACHING 35 MPH, WOULD DO SAME THING (HIGH RPMS AND THEN DROP AND STALL). I HAD TO KEEP SITTING AND RE STARTING TO GET THE REMAINDER OF 6 MILES TO MY HOME. GARAGE RAN DIAGNOSTIC AND FOUND NOTHING WRONG. THE CAR CONTINUES TO DO THIS AT LEAST 2 TIMES PER WEEK, CURRENTLY SITTING IN OUR GARAGE BECAUSE I AM AFRAID TO DRIVE IT AND GET STRANDED AGAIN. THIS OCCURS ON CITY STREETS AND HIGHWAYS.
Mileage: 40,400
AFTER OPENING ANY DOOR, THE HANDLES STICK IN THE UPRIGHT POSITION, WON'T RELEASE AND THE DOOR MAY NOT BE PROPERLY SECURED.
Mileage: 142,000
IGNITION CYLINDER IS WORE OUT, WHEN PUTTING IN THE KEY, YOU HAVE TO JIGGLE THE KEY, SOMETIMES TAKES UP TO 10 MINUTES FOR THE KEY TO TURN AND START. SOMETIMES IT WORKS FINE. THIS IS AN OFF AND ON PROBLEM. THIS MONTH (SEPT 2017) IT HAS BEEN REAL BAD. I AM AFRAID TO GO ANYWHERE, FEARING I WILL BE STRANDED.
Mileage: 988,000
DRIVING ON HIGHWAY RT. 80, WHEN A CAR SWERVED INTO RIGHT LANE IN FRONT OF ME FROM ENTRANCE RAMP. I WAS TRAVELING AT APPROX. 45 MILES AN HOUR. AIRBAGS FAILED TO DEPLOY IN A FRONT END COLLISION, CAUSING LIFE ALTERING INJURY. LEFT TEMPORAL BRAIN DAMAGE, POST CONCUSSION SYNDROME AND EPILEPSY, ALSO OTHER INJURIES TO NECK, SHOULDER AND TO LOWER BACK. *TR
Mileage: 34,000
THE COOLANT SYSTEM BREAKS FREQUENTLY. THE RADIATOR BREAKS ABOUT EVERY YEAR. THERE ALSO SEEMS TO BE A STICKING ACCELERATOR. IF YOU HAVE TO ACCELERATE VERY QUICKLY. THE CAR WILL IDLE ABNORMALLY HIGH FOR WEEKS BEFORE RETURNING TO NORMAL. THE IGNITION KEY COMES OUT WITHOUT TURNING THE VEHICLE OFF.
TL* THE CONTACT OWNS A 2002 SATURN SL. AFTER PARKING THE VEHICLE AND RETURNING TWENTY MINUTES LATER, THE IGNITION KEY WOULD NOT TURN AND THE STEERING WHEEL SEIZED. THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Mileage: 78,000
TL* THE CONTACT OWNS A 2002 SATURN SL. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED. THE IGNITION SWITCH WAS REPLACED ON FOUR SEPARATE OCCASIONS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 211,795. THE CONSUMER STATED THE VEHICLE WOULD STALL EACH TIME. UPDATED 08/19/15*JB ALSO, THE STARTER WAS REPLACED. UPDATED 11/19/15.*JB
Mileage: 211,795
THIS VEHICLE IS A DEATH TRAP THE VEHICLE SHUTS OFF WHILE DRIVING, CAN NOT START, WHOLE STEERING COLUMN IS LOOSE, KEY COMES OUT DURING DRIVING. ...UPDATED 09/22/15 *BF
THIS VEHICLE IS A DEATH TRAP THE VEHICLE SHUTS OFF WHILE DRIVING, CAN NOT START, WHOLE STEERING COLUMN IS LOOSE, KEY COMES OUT DURING DRIVING. ...UPDATED 09/22/15 *BF
TL* THE CONTACT OWNS A 2002 SATURN SL. WHILE DRIVING APPROXIMATELY 55 MPH, THE KEY EJECTED FROM THE IGNITION SWITCH WITHOUT WARNING. THE VEHICLE CONTINUED TO RUN IN THE ON POSITION WITHOUT THE KEY IN THE IGNITION SWITCH. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Mileage: 77,000
SATURN IS AN L200 SERIES/THERE WAS ONLY THE LS ON YOUR LIST.NUMEROUS OCCASIONS OF ENGINE STALL WHILE TRAVELING AT ALL SPEEDS. CALLED SATURN/SAID VIN NOT ACCEPTED? LIVE IN FLORIDA KEYS/HAD TO GO TO MIAMI & GET TAIL LAMP FIXED/ONLY LASTED TWO WEEKS (THIS WAS BEFORE ENGINE STALL) & CALL TO SATURN. AM 69YR OLD FEMALE/AFRAID TO USE CAR/PAID FOR ALL SORTS OF REPAIRS/MODULES/SENSORS???AND MORE. NO ONE IN KEYS TO REPAIR VIA GM - SATURN SAID MIAMI ONLY. ROUNDTRIP OVER 200 MILES. AFRAID TO DRIVE/CAN'T AFFORD ANOTHER CAR/MUST JUNK AND, OFCOURSE, SATURN SAID VIN # NOT UNDER RECALL FOR ENGINE OR ELECTRICAL. IS THERE ANY WAY TO RECOUP DOLLARS I PAID FOR ANY REPAIRS ON THIS CAR??? SO MUCH MORE THAN I AM LISTING HERE......THANK YOU NHTSA. *TR
Mileage: 44,330
SATURN IS AN L200 SERIES/THERE WAS ONLY THE LS ON YOUR LIST.NUMEROUS OCCASIONS OF ENGINE STALL WHILE TRAVELING AT ALL SPEEDS. CALLED SATURN/SAID VIN NOT ACCEPTED? LIVE IN FLORIDA KEYS/HAD TO GO TO MIAMI & GET TAIL LAMP FIXED/ONLY LASTED TWO WEEKS (THIS WAS BEFORE ENGINE STALL) & CALL TO SATURN. AM 69YR OLD FEMALE/AFRAID TO USE CAR/PAID FOR ALL SORTS OF REPAIRS/MODULES/SENSORS???AND MORE. NO ONE IN KEYS TO REPAIR VIA GM - SATURN SAID MIAMI ONLY. ROUNDTRIP OVER 200 MILES. AFRAID TO DRIVE/CAN'T AFFORD ANOTHER CAR/MUST JUNK AND, OFCOURSE, SATURN SAID VIN # NOT UNDER RECALL FOR ENGINE OR ELECTRICAL. IS THERE ANY WAY TO RECOUP DOLLARS I PAID FOR ANY REPAIRS ON THIS CAR??? SO MUCH MORE THAN I AM LISTING HERE......THANK YOU NHTSA. *TR
Mileage: 44,330
WE HAVE A SATURN SL1 THAT HAS THE EXACT SAME PROBLEM THAT THE CARS ON THE IGNITION RECALL LIST HAVE. THE KEY COMES OUT IN ANY POSITION - THE WHEEL LOCKS UP AND WE CAN'T GET IT TO UNLOCK - WE LIVE IN A RURAL AREA AND OUR ROADS ARE VERY ROUGH. WE FEEL THAT THE KEY MAY MOVE FROM THE RUN POSITION WHILE WE ARE DRIVING THE CAR AND THE ENGINE WILL TURN OFF AND WE WILL BE IN GREAT DANGER. WE HAVE CONTACTED GM AND THEY SAID THAT SINCE THE CAR IS NOT ON THE RECALL LIST - THERE IS NOTHING THEY CAN DO....WE WOULD APPRECIATE IT IF YOU COULD INVESTIGATE THIS SITUATION. OUR CAR HAS BEEN SITTING IN OUR DRIVEWAY FOR 3 MONTHS, BECAUSE WE ARE AFRAID TO DRIVE IT. THANK YOU FOR YOUR TIME -- AWAITING YOUR EARLIEST RESPONSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electric Power Steering Failure
Electric Power Steering Failure
OUTSIDE DOOR HANDLES STICK UNLATCHED
TIMING CHAIN BREAKS, ENGINE STALL
TIMING CHAIN FAILURE-STALL
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.