Total Complaints
10 filings
SATURN SATURN · model year
10 NHTSA complaints, 1 crash report for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002SATURNSATURN carries 10 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 SATURN is power train:automatic transmission with 2 filings, followed by tires (2) and service brakes, hydraulic:antilock/traction control/electronic limited slip (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 14 investigation files overlapping the 2002 SATURN. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
10 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION | 2 |
| TIRES | 2 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 1 |
| VEHICLE SPEED CONTROL | 1 |
| ENGINE AND ENGINE COOLING:ENGINE | 1 |
| POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT | 1 |
| STRUCTURE:BODY | 1 |
| POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY | 1 |
GEAR LEVER CAME UNATTACHED FROM FLOOR ASSEMBLY WHILE DRIVING AT A SPEED OF 3-4MPH. AT A HIGHER SPEED, I COULD HAVE LOST CONTROL OF THE VEHICLE.
Mileage: 38,000
TIRE PLIES WERE SEPARATED ON BOTH FRONT TIRES AS MANUFACTURED CAUSING OUT OF ROUND CONDITION AND VEHICLE VIBRATION WHILE DRIVING AT MODERATE SPEED (45-50). *TS *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS*763208
Mileage: 1
WHILE DRIVING IN THE SNOW THE VEHICLES TIRES STARTED TO SPIN AND SLIP. *NLM
THE VEHICLE VIBRATED SEVERELY.*JB
DESIGN FLAW IN ALL WHEEL FORWARD DRIVE. *AK
TRANSMISSION DESIGN PROBLEMS. *AK
CONSUMER COULD CHANGE GEARS WITHOUT FOOT ON BRAKES. DEALER NOTIFIED. TS. *AK
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE VEHICLE LOST POWER AND THE CONSUMER WAS ONLY ABLE TO DRIVE 25 MPH. DEALER NOTIFIED. MR
WHEN ON AN INCLINE AND IN PARK, THE ENGINE SURGES AND SOUNDS AS IF IT IS GOING TO FALL OUT.*AK
I WAS HEADING UP A HILL WITH 3 CARS AHEAD OF ME, 3 BEHIND... WHEN I GOT TO THE TOP OF THE HILL, THE 3 CARS AHEAD CAME TO A FULL STOP, WHEN I PRESSED ON THE BRAKE, NOTHING HAPPENED. I SLAMMED ON THE BRAKE, AND IT FELL TO THE FLOOR. THE CAR DIDNT SLOW DOWN, AND I HEARD THE SOUND OF SANDPAPER SCRATCHING WOOD. I'VE HAD CARS WITH ABS BEFORE, SO I'M FAMILIAR ENOUGH WITH THEM TO KNOW THAT THIS WAS NOT NORMAL. THE CAR HIT THE BACK OF AN SUV AND THATS THE ONLY THING THAT STOPPED THE CAR. THE ROAD WAS DRY, WARM, NO SAND OR ROCKS, IT WAS A PAVED ROADWAY. I HAD 3 TO 4 CAR LENGTHS IN FRONT OF ME WHEN I BEGAN BRAKING. THE CAR SHOULD HAVE STOPPED! THERE WERE NO SKID MARKS. IT DIDNT EVEN ATTEMPT TO STOP. I CONTACTED SATURN AND THEY BLEW ME OFF WITH THIS "IT WILL BE 7 TO 10 BUSINESS DAYS BEFORE WE DECIDE WHETHER OR NOT WE'LL INVESTIGATE; AND WE MAY OR MAY NOT CALL YOU". I HAD THE CAR TOWED, EVEN THOUGH IT APPEARED DRIVABLE. I DIDNT WANT THE RISK OF ANOTHER ACCIDENT. THE CAR IS CURRENTLY AT SATURN OF WE
Electric Power Steering Failure
Electric Power Steering Failure
OUTSIDE DOOR HANDLES STICK UNLATCHED
TIMING CHAIN BREAKS, ENGINE STALL
TIMING CHAIN FAILURE-STALL
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.