Total Complaints
1124 filings
SATURN ION · model year
1124 NHTSA complaints, 78 crash reports, and 10 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004SATURNION carries 1124 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 78 crashes, 6 fires, 45 injuries, and 4 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 ION is steering with 323 filings, followed by electrical system (233) and electrical system:ignition (47). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 10 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 14 investigation files overlapping the 2004 ION. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1124 filings
Crashes Reported
78 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| STEERING | 323 |
| ELECTRICAL SYSTEM | 233 |
| ELECTRICAL SYSTEM:IGNITION | 47 |
| ELECTRICAL SYSTEM:IGNITION:SWITCH | 44 |
| AIR BAGS | 42 |
| FUEL/PROPULSION SYSTEM | 36 |
| POWER TRAIN | 26 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 23 |
| ENGINE | 23 |
| VEHICLE SPEED CONTROL | 21 |
| UNKNOWN OR OTHER | 20 |
| ENGINE AND ENGINE COOLING | 17 |
| FUEL SYSTEM, GASOLINE | 15 |
| EXTERIOR LIGHTING:TURN SIGNAL | 14 |
| ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE | 14 |
STEERING:ELECTRIC POWER ASSIST SYSTEM
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power
ELECTRICAL SYSTEM:IGNITION:SWITCH
UCI-FRAM Group is recalling certain LS1328 ignition Switches sold as Wells LS1328, Duralast LS1328, Airtex 1S6097, and Carquest 53-27479, and LS1497 Ignition Switches sold as Wells LS1497, Duralast LS1497, Airtex 1S10961, and Carquest 53-27967, for use on various General Motors model and model year
EXTERIOR LIGHTING:TURN SIGNAL
CERTAIN PASSENGER VEHICLES HAVE A CONDITION IN WHICH THE TURN SIGNAL LAMP AND DAYTIME RUNNING LAMP (DRL) ON EITHER FRONT SIDE CAN STOP WORKING BECAUSE OF LOSS OF CONTACT BETWEEN THE BULB AND SOCKET.
ELECTRICAL SYSTEM:IGNITION
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignitio
AIR BAGS
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
CERTAIN VEHICLES EQUIPPED WITH SUPERCHARGED 2.0L 4-CYLINDER (LSJ) ENGINE WERE BUILT WITH A FUEL FEED PIPE THAT COULD CRACK AND LEAK FUEL NEAR THE FUEL RAIL. IF FUEL LEAKS FROM THE FUEL FEED PIPE, THERE WOULD BE A NOTICEABLE FUEL ODOR AROUND THE VEHICLE.
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
STRUCTURE:BODY:BUMPERS
ON CERTAIN PASSENGER VEHICLES, SOME WELDS BETWEEN THE PASSENGER'S SIDE MOTOR RAIL AND THE FRONT BUMPER BRACKET DO NOT MEET ENGINEERING SPECIFICATIONS.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 118, "POWER-OPERATED WINDOW, PARTITION, AND ROOF PANEL SYSTEMS." THE POWER WINDOWS AND/OR SUNROOF MAY BE OPERABLE AFTER THE IGNITION HAS BEEN TURNED TO THE "OFF" POSITION AND THE FRONT PASSE
FUEL SYSTEM, GASOLINE
CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.2L 4-CYLINDER (L61) ENGINES WERE BUILT WITH A FUEL FILTER THAT COULD CORRODE PREMATURELY ON THE EXTERIOR SURFACE.
The car doesn't always want to release the key. I have to stick my finger up in the column to push the little button to release it which is not convenient at all. It seems to do it if the wheels aren't completely straight. But still even with the steering wheel straight, sometimes it wont come out if its on a slight hill. Ive had a new key made and it makes no difference, no check engine light and auto technician said the ignition looks fine. Ive read tons of reports like this on the 2004 saturn ion 2-why isn't this being addressed?
The contact owns a 2004 Saturn Ion. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact stated that the key was stuck in the ignition. The failure was intermittent. The vehicle was taken to the dealer, who replaced the ignition switch and the ignition lock cylinder; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact related the failure to NHTSA Campaign Numbers: 14V047000 (Air Bags, Electrical System) and 14V171000 (Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.
Mileage: 230,000
The contact owns a 2004 Saturn Ion. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact stated that the key was stuck in the ignition. The failure was intermittent. The vehicle was taken to the dealer, who replaced the ignition switch and the ignition lock cylinder; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact related the failure to NHTSA Campaign Numbers: 14V047000 (Air Bags, Electrical System) and 14V171000 (Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.
Mileage: 230,000
The drivers side windshield wiper linkage failed at the junction of the metal rod and the plastic wiper mount causing the wiper to stop working. And the wiper arms are almost impossible to remove, even with a puller. Obviously this condition is a safety issue, and other GM vehicles have been recalled for the same issue. Why not the 2004 Saturn Ion?
Airbags did not deploy
The contact owns a 2004 Saturn Ion. The contact stated while driving at various speeds, excessive force was needed to maneuver the steering wheel on several occasions. The power steering assist warning light was illuminated. The contact stated that he replaced the electric power steering motor; however, the failure persisted. The vehicle was not taken to a local dealer or independent mechanic for additional diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
My car started getting a strong odor of gas. A fuel pipe leak is causing the odor
Hi I am a kind of new owner of an 04 saturn ion, this is actually the second complaint I've filled out. Last July I had a mechanic friend look at my fuel filter and he had said the fuel line needed to be cut off becuase of how rusted on to the original fuel filter I'd got it with was and I didn't believe him so I replace it myself and when I got it off I had cleaned up the metal fuel line the best I could and put a new filter on. Well now it leaks gas right where the hook up is and very strong fuel smells come from there too, I've gotten numerous comments about how un safe that is to be driving it but I need to have a way to work and then someone had mentioned to check for recalls and I seen on there that this car did have a recall for faulty fuel filter gas lines. If you could get back to me as soon as possible about an inspection if needed or whatever else you'd need on my behalf. Please and thank you for your time
TRIED TAKING FUEL FILTER OFF LAST JULY TOOK A WHOLE WEEKEND OF USING PENATRATING OIL AND FREEZE OFF THEN I FINALLY GOT THE TABS TO COME LOOSE, I THOUGHT MAYBE I MESSED UP THE NEW FILTER OR DIDNT GET ENOUGH RUST OFF THE FUEL LINE AND THAT'S WHAT WAS CAUSING THE STRONG SMELL OF GAS ND POOR PERFORMANCE BUT CHANGED IT AGAIN AND STILL THAT SAME PROBLEM BUT NOW THERES A LEAK. THE CAR WAS ON BACK TIRE RAMPS THE GIRL FUEL FILTER CHANGE THEN THE 2ND ONE WAS DONE WITH A HOIST AND CURRENTLY THIS CAR IS THE ONLY THING I CAN COUNT ON TO MAKE IT TO WORK, THANK YOU FOR YOUR TIME AND CONSIDERATION.
Mileage: 100,000
THE FUEL PUMP IS LEAKING, GM REFUSES TO FIX IT BECAUSE THE VIN ISN'T ASSOCIATED WITH THE RECALL, BUT THE SAME YEAR MAKE AND MODEL OF MY CAR SAYS IT HAS A RECALL FOR THE FUEL SYSTEM AND PUMP.
Mileage: 85,000
THE FUEL PUMP IS LEAKING, GM REFUSES TO FIX IT BECAUSE THE VIN ISN'T ASSOCIATED WITH THE RECALL, BUT THE SAME YEAR MAKE AND MODEL OF MY CAR SAYS IT HAS A RECALL FOR THE FUEL SYSTEM AND PUMP.
Mileage: 85,000
FUEL LEAK ON REAR DRIVER SIDE WHEN THE ENGINE IS RUNNING WHILE CAR IS STATIONARY. IT MAY HAVE HAPPENED BEFORE THE DATE AND MILEAGE STATED BELOW BUT THAT'S WHEN I FIRST NOTICED THE FUEL LEAK.
Mileage: 167,573
POWER STEERING STICKS. I TAKE A 55MPH CURVE AND THE STEERING WHEEL DOESN'T COME BACK TO CENTER. IT WANTS TO TAKE ME OFF THE ROADWAY.
Mileage: 138,000
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. ADDITIONALLY, THE WINDOWS ROLLED UP AND DOWN INDEPENDENTLY. THE CONTACT ALSO STATED THERE WAS AN ABNORMAL FUEL OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. A DEALER WAS NOT CONTACTED HOWEVER, THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE LOCAL DEALER TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 172,639.
Mileage: 172,639
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. ADDITIONALLY, THE WINDOWS ROLLED UP AND DOWN INDEPENDENTLY. THE CONTACT ALSO STATED THERE WAS AN ABNORMAL FUEL OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. A DEALER WAS NOT CONTACTED HOWEVER, THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE LOCAL DEALER TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 172,639.
Mileage: 172,639
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. ADDITIONALLY, THE WINDOWS ROLLED UP AND DOWN INDEPENDENTLY. THE CONTACT ALSO STATED THERE WAS AN ABNORMAL FUEL OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. A DEALER WAS NOT CONTACTED HOWEVER, THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE LOCAL DEALER TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 172,639.
Mileage: 172,639
WE HAVE BEEN HAVING TROUBLE REMOVING THE KEY FROM THE IGNITION THE PAST FEW DAYS. AS I WAS MAKING A LEFT TURN THE STEERING WHEEL LOCKED THEN MADE A LOUD POPPING SOUND. NOW THE STEERING WHEEL JUST SPINS IN A COMPLETE CIRCLE AND DOES NOT TURN THE WHEELS. I WAS IN MOTION IN A PARKING LOT.
WE HAVE BEEN HAVING TROUBLE REMOVING THE KEY FROM THE IGNITION THE PAST FEW DAYS. AS I WAS MAKING A LEFT TURN THE STEERING WHEEL LOCKED THEN MADE A LOUD POPPING SOUND. NOW THE STEERING WHEEL JUST SPINS IN A COMPLETE CIRCLE AND DOES NOT TURN THE WHEELS. I WAS IN MOTION IN A PARKING LOT.
WHEN THE KEY IS IN THE OFF POSITION AND REMOVED FROM THE CAR THE LIGHTS ON THE DASH STAY ON. CAR IS PARKED WHEN THIS HAPPENS.
Mileage: 159,000
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED TO FUNCTION AS DESIGNED INTERMITTENTLY WHICH CAUSED DIFFICULTY WHILE ATTEMPTING TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO VERA CADILLAC LOCATED AT (300 S UNIVERSITY DR, PEMBROKE PINES, FL 33025, (954) 417-8998) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 244,000.
Mileage: 244,000
Electric Power Steering Failure
Electric Power Steering Failure
OUTSIDE DOOR HANDLES STICK UNLATCHED
TIMING CHAIN BREAKS, ENGINE STALL
TIMING CHAIN FAILURE-STALL
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.