Total Complaints
2 filings
RAM PROMASTER 3500 · model year
2024 RAM PROMASTER 3500
2 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2024RAMPROMASTER 3500 carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 PROMASTER 3500 is engine and engine cooling:cooling system:fan with 1 filings, followed by electrical system:12v/24v/48v battery (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 7 investigation files overlapping the 2024 PROMASTER 3500, and 4 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
2
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN | 1 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
Recent Complaints
20240827ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
The contact owns a 2024 Ram 3500. The contact stated that after turning the vehicle off, the engine fan kept running for approximately five hours. The contact stated that the following morning, the vehicle failed to start. Roadside Assistance was called to the scene and recharged the battery, and the vehicle was repaired. The contact stated that the failure had reoccurred approximately one week later. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 4,800.
Mileage: 4,800
20240827ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2024 Ram 3500. The contact stated that after turning the vehicle off, the engine fan kept running for approximately five hours. The contact stated that the following morning, the vehicle failed to start. Roadside Assistance was called to the scene and recharged the battery, and the vehicle was repaired. The contact stated that the failure had reoccurred approximately one week later. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 4,800.
Mileage: 4,800
Compare 2024RAMPROMASTER 3500 to Similar Vehicles
NHTSA Investigations 4 Open
PE26002Preliminary EvaluationOpen
Loss of Power Steering Assist
RQ25003Recall QueryOpen
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
PE24009Preliminary EvaluationOpen
2022 RAM Transmission Snap Ring Failure
EA23001Engineering AnalysisOpen
High pressure fuel pump failure
PE21021Preliminary EvaluationClosed
High pressure fuel pump failure
Frequently Asked Questions
How many complaints does the 2024 RAM PROMASTER 3500 have?▼
The 2024 RAM PROMASTER 3500 has 2 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2024 RAM PROMASTER 3500?▼
The most-complained component for the 2024 RAM PROMASTER 3500 is ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN with 1 complaints. Other frequently reported areas include ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Is the 2024 RAM PROMASTER 3500 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.