Total Complaints
3 filings
RAM PROMASTER 2500 · model year
2023 RAM PROMASTER 2500
3 NHTSA complaints. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023RAMPROMASTER 2500 carries 3 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2023 PROMASTER 2500 is service brakes with 1 filings, followed by electrical system (1) and back over prevention (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
NHTSA currently has 7 investigation files overlapping the 2023 PROMASTER 2500, and 4 remain open. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
3
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| SERVICE BRAKES | 1 |
| ELECTRICAL SYSTEM | 1 |
| BACK OVER PREVENTION | 1 |
Recent Complaints
20240924BACK OVER PREVENTION
The contact owns a 2023 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
20240417SERVICE BRAKES
Parking brake randomly engages at low speeds. This happens very often. Brake pedal requires pump to have solid brake pedal. Dealer couldn't find anything wrong. Randomly says I have blinker lights out and day time lights are out. This model doesn't have day time running lights. This van also in in windy conditions randomly engages abs braking even on icy road conditions which can cause me to loose control of the vehicle.
20240417ELECTRICAL SYSTEM
Parking brake randomly engages at low speeds. This happens very often. Brake pedal requires pump to have solid brake pedal. Dealer couldn't find anything wrong. Randomly says I have blinker lights out and day time lights are out. This model doesn't have day time running lights. This van also in in windy conditions randomly engages abs braking even on icy road conditions which can cause me to loose control of the vehicle.
Compare 2023RAMPROMASTER 2500 to Similar Vehicles
NHTSA Investigations 4 Open
PE26002Preliminary EvaluationOpen
Loss of Power Steering Assist
RQ25003Recall QueryOpen
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
PE24009Preliminary EvaluationOpen
2022 RAM Transmission Snap Ring Failure
EA23001Engineering AnalysisOpen
High pressure fuel pump failure
PE21021Preliminary EvaluationClosed
High pressure fuel pump failure
Frequently Asked Questions
How many complaints does the 2023 RAM PROMASTER 2500 have?▼
The 2023 RAM PROMASTER 2500 has 3 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2023 RAM PROMASTER 2500?▼
The most-complained component for the 2023 RAM PROMASTER 2500 is SERVICE BRAKES with 1 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and BACK OVER PREVENTION.
Is the 2023 RAM PROMASTER 2500 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2023 RAM PROMASTER 2500; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.