RAM Promaster · model year

2025 RAM Promaster

2 NHTSA complaints, and 4 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

Complaints
2
Recalls
4

The verdict

The 2025 RAM Promaster posts top-10% complaint standing among its own model-year siblings.

Top 8%
fewest complaints, own model years
4
recall campaigns

The 2025RAMPromaster carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

The most frequently selected component label in reports for the 2025 Promaster is latches/locks/linkages with 1 filings, followed by engine (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 4 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.

NHTSA currently has 7 investigation files overlapping the 2025 Promaster, and 4 remain open. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.

2
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
F
PlainCars Safety Score
0/100
2025 RAM Promaster

PlainCars' own composite of NHTSA NCAP crash-test ratings and rollover-risk assessment, each dimension normalized against the federal scale or the full national model-year corpus. Not an official NHTSA figure, and not a substitute for a specific vehicle's VIN-level recall check.

NHTSA Overall Rating N/A
Not rated
NHTSA New Car Assessment Program overall crash-test rating.
Front Crash N/A
Not rated
Frontal barrier crash-test rating.
Side Crash N/A
Not rated
Side barrier and pole crash-test rating.
Rollover Resistance N/A
Not rated
Static stability factor + dynamic rollover test rating.
Rollover Risk N/A
Not reported
NHTSA single-vehicle rollover probability, dynamic test.

Total Complaints

2 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 - Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
LATCHES/LOCKS/LINKAGES1
ENGINE1

Recalls (4)

25V72000023/10/2025

ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

25V33000021/05/2025

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111,

25V87600017/12/2025

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint

25V66500006/10/2025

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE

Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.

Recent Complaints

20251106ENGINE

Check engine light came on the 2nd day I owned it. The van was converted to an Entegra Ethos Class B RV by Entegra/Jayco, and had over 2000 miles in it when I bought it (New 2026) from La Mesa RV in Tucson AZ on Oct 4, 2025, after they transferred it from the Phoenix La Mesa RV location. After checking the engine light code with an Auto Parts store, it was shown to be an issue with the 6th cylinder. After getting the runaround from 2 Dodge dealers (system down, too busy, no certified tech), I took it to a privately owned garage who diagnosed low compression in the 6th cylinder. They were concerned for my safety to drive it. With this testing info written by the private garage, I got the Dodge dealer in Tucson to take it in and start the diagnosis process. It is an engine defect from initial manufacturing of the engine. Still trying to work through the repair process and the van is still with the dealer. They are trying the easiest and cheapest parts in succession to try to ge

20250807LATCHES/LOCKS/LINKAGES

The contact owns a 2025 Ram ProMaster 3500. The contact stated that the passenger’s side sliding door failed to unlock, and the sliding door could to be opened from outside or inside the vehicle. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 600.

Mileage: 600

Compare 2025RAMPromaster to Similar Vehicles

NHTSA Investigations 4 Open

View all investigations

Vehicle Safety Guides

Frequently Asked Questions

How many complaints does the 2025 RAM Promaster have?
The 2025 RAM Promaster has 2 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2025 RAM Promaster?
The 2025 RAM Promaster received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2025 RAM Promaster?
Yes, the 2025 RAM Promaster has 4 recall(s). The most common affected component is ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2025 RAM Promaster?
The most-complained component for the 2025 RAM Promaster is LATCHES/LOCKS/LINKAGES with 1 complaints. Other frequently reported areas include ENGINE.
Is the 2025 RAM Promaster safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2025 RAM Promaster has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.

Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2025 RAM Promaster; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.