Total Complaints
6 filings
RAM Promaster · model year
2024 RAM Promaster
6 NHTSA complaints, and 5 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
- Complaints
- 6
- Recalls
- 5
The verdict
The 2024 RAM Promaster posts top-quartile complaint standing among its own model-year siblings.
- Top 15%
- fewest complaints, own model years
- 5
- recall campaigns
The 2024RAMPromaster carries 6 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
The most frequently selected component label in reports for the 2024 Promaster is electrical system with 1 filings, followed by engine (1) and unknown or other (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 5 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.
NHTSA currently has 7 investigation files overlapping the 2024 Promaster, and 4 remain open. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
6
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
F
PlainCars Safety Score
0/100
2024 RAM Promaster
PlainCars' own composite of NHTSA NCAP crash-test ratings and rollover-risk assessment, each dimension normalized against the federal scale or the full national model-year corpus. Not an official NHTSA figure, and not a substitute for a specific vehicle's VIN-level recall check.
NHTSA Overall Rating N/A
Not rated
NHTSA New Car Assessment Program overall crash-test rating.
Front Crash N/A
Not rated
Frontal barrier crash-test rating.
Side Crash N/A
Not rated
Side barrier and pole crash-test rating.
Rollover Resistance N/A
Not rated
Static stability factor + dynamic rollover test rating.
Rollover Risk N/A
Not reported
NHTSA single-vehicle rollover probability, dynamic test.
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: Not Rated/5 - Not rated
· Front: Not Rated/5
· Side: Not Rated/5
· Rollover: Not Rated/5
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 1 |
| ENGINE | 1 |
| UNKNOWN OR OTHER | 1 |
| SERVICE BRAKES | 1 |
| VEHICLE SPEED CONTROL | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
Recalls (5)
25V72000023/10/2025
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
25V33000021/05/2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111,
25V87600017/12/2025
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint
25V66500006/10/2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
24V41600006/06/2024
STRUCTURE:BODY:DOOR
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbe
Recent Complaints
20260218SERVICE BRAKES
The contact owns a 2024 Ram Promaster 3500. The contact stated that while driving 65-70 MPH, the brakes independently activated. The cruise control was set to 65–70 MPH when the failure occurred. The contact stated that the vehicle decelerated unexpectedly. The contact stated that the failure occurred while traveling on a busy highway, with the family inside the vehicle. The contact stated that the failure was persistent and had occurred several times while on a trip with the family. The vehicle was converted to a RV. The contact stated that it was a known failure with similar vehicles. The dealer was contacted but provided no assistance. The contact stated that the dealer declined to inspect the vehicle. The contact was informed that the dealer could not service electrical failures on the vehicle because the vehicle was converted into a RV. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 7,000.
Mileage: 7,000
20260218VEHICLE SPEED CONTROL
The contact owns a 2024 Ram Promaster 3500. The contact stated that while driving 65-70 MPH, the brakes independently activated. The cruise control was set to 65–70 MPH when the failure occurred. The contact stated that the vehicle decelerated unexpectedly. The contact stated that the failure occurred while traveling on a busy highway, with the family inside the vehicle. The contact stated that the failure was persistent and had occurred several times while on a trip with the family. The vehicle was converted to a RV. The contact stated that it was a known failure with similar vehicles. The dealer was contacted but provided no assistance. The contact stated that the dealer declined to inspect the vehicle. The contact was informed that the dealer could not service electrical failures on the vehicle because the vehicle was converted into a RV. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 7,000.
Mileage: 7,000
20260218FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2024 Ram Promaster 3500. The contact stated that while driving 65-70 MPH, the brakes independently activated. The cruise control was set to 65–70 MPH when the failure occurred. The contact stated that the vehicle decelerated unexpectedly. The contact stated that the failure occurred while traveling on a busy highway, with the family inside the vehicle. The contact stated that the failure was persistent and had occurred several times while on a trip with the family. The vehicle was converted to a RV. The contact stated that it was a known failure with similar vehicles. The dealer was contacted but provided no assistance. The contact stated that the dealer declined to inspect the vehicle. The contact was informed that the dealer could not service electrical failures on the vehicle because the vehicle was converted into a RV. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 7,000.
Mileage: 7,000
20250323ELECTRICAL SYSTEM
While driving down the interstate, the vehicle shut off completely without warning. I had to put it in park and quickly turn it back on. It drove for a few hundred miles and did it again. Then, at miles 9769 and 9980 it did it again. 4 times in less than 10,000 miles on the vehicle. No engine warnings, nothing. Just shuts off at all different speeds, without warning. Dashboard completely shuts off, and vehicle does not coast - just comes to an almost immediate stop.
20250323ENGINE
While driving down the interstate, the vehicle shut off completely without warning. I had to put it in park and quickly turn it back on. It drove for a few hundred miles and did it again. Then, at miles 9769 and 9980 it did it again. 4 times in less than 10,000 miles on the vehicle. No engine warnings, nothing. Just shuts off at all different speeds, without warning. Dashboard completely shuts off, and vehicle does not coast - just comes to an almost immediate stop.
20250323UNKNOWN OR OTHER
While driving down the interstate, the vehicle shut off completely without warning. I had to put it in park and quickly turn it back on. It drove for a few hundred miles and did it again. Then, at miles 9769 and 9980 it did it again. 4 times in less than 10,000 miles on the vehicle. No engine warnings, nothing. Just shuts off at all different speeds, without warning. Dashboard completely shuts off, and vehicle does not coast - just comes to an almost immediate stop.
Compare 2024RAMPromaster to Similar Vehicles
NHTSA Investigations 4 Open
PE26002Preliminary EvaluationOpen
Loss of Power Steering Assist
RQ25003Recall QueryOpen
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
PE24009Preliminary EvaluationOpen
2022 RAM Transmission Snap Ring Failure
EA23001Engineering AnalysisOpen
High pressure fuel pump failure
PE21021Preliminary EvaluationClosed
High pressure fuel pump failure
Vehicle Safety Guides
Frequently Asked Questions
How many complaints does the 2024 RAM Promaster have?▼
The 2024 RAM Promaster has 6 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2024 RAM Promaster?▼
The 2024 RAM Promaster received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2024 RAM Promaster?▼
Yes, the 2024 RAM Promaster has 5 recall(s). The most common affected component is ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 RAM Promaster?▼
The most-complained component for the 2024 RAM Promaster is ELECTRICAL SYSTEM with 1 complaints. Other frequently reported areas include ENGINE and UNKNOWN OR OTHER.
Is the 2024 RAM Promaster safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 RAM Promaster has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2024 RAM Promaster; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.