Total Complaints
49 filings
RAM PROMASTER · model year
49 NHTSA complaints, 5 crash reports, and 10 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2018RAMPROMASTER carries 49 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2018 PROMASTER is engine with 10 filings, followed by electrical system (8) and unknown or other (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 10 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 7 investigation files overlapping the 2018 PROMASTER, and 4 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
49 filings
Crashes Reported
5 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 10 |
| ELECTRICAL SYSTEM | 8 |
| UNKNOWN OR OTHER | 6 |
| POWER TRAIN | 5 |
| VISIBILITY/WIPER | 4 |
| SERVICE BRAKES | 3 |
| STRUCTURE:BODY | 2 |
| TIRES | 2 |
| EXTERIOR LIGHTING | 1 |
| SEATS | 1 |
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1 |
| AIR BAGS | 1 |
| POWER TRAIN:AXLE ASSEMBLY | 1 |
| STEERING | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
SEATS
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may no
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the ac
SEATS
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotate
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever posi
AIR BAGS:SIDE/WINDOW
Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.
EQUIPMENT
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affe
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 J
SEATS
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locke
See attached document for complaint.
The rear parking brake pivot point gets stuck in the on position. After some research, this is VERY common on these vans and is going to cause wrecks or deaths. The pivot point where the parking brake connects to the rear parking brake linkage rusts and gets stuck VERY easily. My van only has 60,000 miles on it. There is no sensor in this pivot point, so when you release the parking brake, it seems like it is offâbut it is not. No indication no warning.. Tire spun and van drove fine until the breaks failed. 100 miles down the road, my rear calipers were glowing red, which caused my rear parking brake to catastrophically fail, causing the rear tire to seize and almost leading to a wreck. Luckily, I had plenty of water on board to put out the rotor fire.
Hello, my 2018 Ram Promaster is exhibiting the same symptoms as recall 44A: metal debris in the transmission, which could possibly impact the parking pawl I believe. I have experienced transmission issues for the past 12 months and the Ram dealer in Carson city has identified the same metal debris as seen in recall 44A for 2019-2021 vehicles. I respectfully request that the Office of Defects Investigation consider reviewing this complaint and evaluating whether the scope of the recall should be expanded to include my vehicle. Thank you for your attention to this matter. Please let me know if any additional information or documentation would be helpful.
I was Driving down the highway at 45-50 mph when the truck suddenly the engine started to rev very high approximately 5000-5500 rpm and the truck lost all Drive gears. I immediately put it in neutral and tried again to put it in drive and nothing happened. I immediately pulled over to the shoulder and shut the truck off. I waited and restarted the truck but the truck did not have any movement in any gear. I had to get it Towed to a local shop.
The contact owns a 2018 Ram Promaster 2500. The contact stated that while the vehicle was parked, it failed to start. The contact attempted to remove the key from the ignition; however, the key was stuck for several minutes before the contact was able to remove the key. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the ignition warning harness needed to be replaced. The vehicle was repaired. The contact researched and found an undisclosed NHTSA recall; however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 96,500.
Mileage: 96,500
The contact owns a 2018 Ram Promaster 1500. The contact stated that while driving at an undisclosed speed, the service Hill Holder, Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with codes HAF, DTC, P0740, TCC clutch performance, and metal debris found in the transmission fluid. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Mileage: 85,000
The contact owns a 2018 Ram Promaster 1500. The contact stated that while driving at an undisclosed speed, the service Hill Holder, Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with codes HAF, DTC, P0740, TCC clutch performance, and metal debris found in the transmission fluid. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Mileage: 85,000
The contact owns a 2018 Ram Promaster 1500. The contact stated that while driving at an undisclosed speed, the service Hill Holder, Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with codes HAF, DTC, P0740, TCC clutch performance, and metal debris found in the transmission fluid. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Mileage: 85,000
THE VEHICLE SHIFTS OUT OF PARK ON ITS OWN , IT HAS ROLLED DOWN MY DRIVE AND HIT MY MERCEDES. THIS HAS HAPPENED SEVERAL TIMES, THE STEVENS CREEK RAM DODGE DEALER IN SAN JOSE TOLD ME , THERE IS A RECALL ON THE COMPUTER CAUSING THE MALFUNTION FOR VEHICLES MFG FROM JULY 2018 TO 2022 , BUT ACCORDING TO MY VIN ITS NOT A RECALL, ONLY THE SHIFT CABLE , VIN [XXX] . HOWEVER MY DATE OF MFG IS JULY 2018 , AND SHOULD TO FALL IN THE RECALL EVENT 44A YES STEVENS CREEK DODGE CHECKED IT , THEY WILL ONLY REPALCE SHIFT CABLE NO WARNING LAMPS COME ON, BUT THE CHECK ENGINE LIGHTS STAYS ON INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle is experiencing misfires code P0300 and P0302. Performed the usual repairs listed: 1. Coil pack, 2. Spark Plug, 3. Injector. Inspected cam, rocker arms and lifters. All checked good. Codes still remain. After further inspection, the exhaust valve is cracked/broken on #2 cylinder. This appears to be an issue as many others are experiencing the same problem. This vehicle only has 86k miles, oil changed at scheduled intervals.
Service lights for ABS, HILL ASSIST, and ESC on frequently emergency brake and ABS failed locking left rear wheel causing tire to explode. repair parts are not readily available van is currently undriveable.
As of approximately around the 15th of April 2023, we realized suddenly that our lithium battery in our 2019 Winnebago Travato was not being replaced with charging from our Volta alternator from driving or from our solar as it has always done. The KISAE DC to DC charger and the Volta system show an error message that they were/are âoverheatedâ. Testing of the DC to DC charger shows that itâs receiving far over the correct voltage. Upon diagnostics at a RV dealership they found the alternator is being overcharged. The alternator must be replaced before it can be determined why the alternator is overcharging (since obviously safeguards are meant to be in place to prevent this). We discovered through online research of the NHTSA Recall ID Number 21V793 on Boldt 2021-22 and Travato 2019-22 with Volta Power Systems; Manufacturer; Winnebago Industries, Inc. Subject; Wire Harness Built Incorrectly; loss of over-current protection can cause the wires to overheat, increasing the risk of a
As of approximately around the 15th of April 2023, we realized suddenly that our lithium battery in our 2019 Winnebago Travato was not being replaced with charging from our Volta alternator from driving or from our solar as it has always done. The KISAE DC to DC charger and the Volta system show an error message that they were/are âoverheatedâ. Testing of the DC to DC charger shows that itâs receiving far over the correct voltage. Upon diagnostics at a RV dealership they found the alternator is being overcharged. The alternator must be replaced before it can be determined why the alternator is overcharging (since obviously safeguards are meant to be in place to prevent this). We discovered through online research of the NHTSA Recall ID Number 21V793 on Boldt 2021-22 and Travato 2019-22 with Volta Power Systems; Manufacturer; Winnebago Industries, Inc. Subject; Wire Harness Built Incorrectly; loss of over-current protection can cause the wires to overheat, increasing the risk of a
Driver's side exterior mirror design flaw/failure. Safety of self and others at risk due to lack of visibility in checking for clear rear and lateral traffic. Mirror shakes uncontrollably and or is unable to be adjusted for proper viewing of rear and lateral traffic. Many warranty claims have been submitted through dealerships as well as various online complaints having been issued. No in-dash warning lamps or messages would appear for this type issue. This issue appears to be affecting driver's side mirror only and not passenger side. Symptoms of driver's side mirror failure do exist in various stages prior to overall failure. Considerable mirror shake and inability to keep mirror adjusted due to such shake. Problem has been ongoing with some reports having detailed up to 3 changes of driver's side mirrors by dealership for single vehicle.
LT225/75R16 We started experiencing very noticeable vibrations when driving at highway speeds. We brought the van to our dealer for service and they responded "Please replace at least both rear tires. Right rear seems to have ruptured internally?" "Please replace that right rear tire asap." We had the tire removed and you can see the attached photo of the inside of the tire where something has obviously failed. These tires only had about 17,000 miles of use. I still have the bad tire.
-Vehicle shut off on highway, lost power steering Vehicle fan sounds like it's running full speed after turning off engine. Turning key off and pulling out did not shut off engine. Engine appeared to be overheating. Electric system was making lots of clicks and odd noises. Power steering pump went out in intersection. Police helped push van out of traffic.
-Vehicle shut off on highway, lost power steering Vehicle fan sounds like it's running full speed after turning off engine. Turning key off and pulling out did not shut off engine. Engine appeared to be overheating. Electric system was making lots of clicks and odd noises. Power steering pump went out in intersection. Police helped push van out of traffic.
-Vehicle shut off on highway, lost power steering Vehicle fan sounds like it's running full speed after turning off engine. Turning key off and pulling out did not shut off engine. Engine appeared to be overheating. Electric system was making lots of clicks and odd noises. Power steering pump went out in intersection. Police helped push van out of traffic.
During some cases of downhill driving, the Brake system warning light will come on. I believe this issue is tied to a combination of longer and steeper downhill drives when the angle indicated in road side sinage is no less than 6%. Minimal braking ton control the decent is used. Each time this occurs, I take the nearest off ramp to pull over to a stop and turn off the engine. My visual and hand-test of each wheel/tire temperature finds in my opinion, the temps to be quite nominal. On the last trip, a digital laser thermometer also indicated a good balance across the four wheels/tires, with no issues to be concerned with. Under the hood, the Master cylinder, ABS controller, Power Brake unit, brake fluid vessel and brake lines were all cool to the touch. Brake fluid in the vessel is clear and full. Each time the engine is restarted, the warning light is off and the drive can be continued with no further incident unless a similar long and relatively steep downhill is encountered.
Vehicle Electronic throttle control had a malfunction and system went into limp mode on a highway at highway speeds of 70mph. The engine destroyed itself instead of limping. Lost power and almost got hit by a semi truck and other vehicles when this happened. Ended up getting a used engine due to current remanufacture costs etc. Total cost out of pocket because the dealership lied about my warranty and what was covered and for how long was around $7,000 parts lanor etc. Limp mode is dangerous and the way it happened on a highway could have gotten me or others seriously hurt or killed. Also now there is an electrical error code P0482 which is electronic coller fan issue other rams are having. All vehices in this series that have the recalled fan should be included the 2018 has issues but no recalls but has the same components of other recalls.. doesn't make sense.
Loss of Power Steering Assist
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
2022 RAM Transmission Snap Ring Failure
High pressure fuel pump failure
High pressure fuel pump failure
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.