RAM PROMASTER · model year

2016 RAM PROMASTER

48 NHTSA complaints, and 15 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2016RAMPROMASTER carries 48 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2016 PROMASTER is engine with 12 filings, followed by power train (8) and electrical system (7). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 15 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.

NHTSA currently has 7 investigation files overlapping the 2016 PROMASTER, and 4 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

48
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

48 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 - Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
ENGINE12
POWER TRAIN8
ELECTRICAL SYSTEM7
UNKNOWN OR OTHER6
EXTERIOR LIGHTING4
SERVICE BRAKES3
VEHICLE SPEED CONTROL2
FUEL/PROPULSION SYSTEM1
SUSPENSION1
ENGINE AND ENGINE COOLING1
EQUIPMENT1
WHEELS1
STEERING1

Recalls (15)

19V33300029/04/2019

SEATS

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may no

16E03900028/04/2016

ELECTRICAL SYSTEM:SOFTWARE

Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and ca

16V25300028/04/2016

ELECTRICAL SYSTEM:SOFTWARE

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the

17V27300025/04/2017

EQUIPMENT:OTHER:LABELS

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the

16V46100024/06/2016

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15,

20V03600023/01/2020

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the ac

19V22900022/03/2019

SEATS

TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remai

17V82400021/12/2017

EQUIPMENT

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma

19V31300018/04/2019

SEATS

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotate

19V81800015/11/2019

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

20V58200015/10/2020

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever posi

16V20200011/04/2016

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of comm

16V07600010/02/2016

ELECTRONIC STABILITY CONTROL (ESC)

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram ProMaster vans manufactured October 21, 2015, to December 17, 2015 and equipped with 3.0L diesel engines. If the driver has disabled the electronic stability control (ESC) system, the system is required to be reactivated the next time t

17V78600008/12/2017

EQUIPMENT

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers

19V33200001/03/2019

SEATS

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locke

Recent Complaints

20251201ENGINE

I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 miles. this issue would cause the car to stall randomly. This I feel is a safety issue. The car is not being driven for the cost of repair is out of my budget.

20250910UNKNOWN OR OTHER

The backup camera on our Ram is currently inverted. I am not sure if it is available for inspection. It makes it hard to see what is behind us when backing up. We received a notice about a recall concerning this issue but I do not see it mentioned on your website when looking up the vehicle. No warnings prior to it messing up. This has been a problem since we received the vehicle.

20250708ELECTRICAL SYSTEM

The contact owns a 2016 Ram ProMaster. The contact stated that while driving approximately 70 MPH, the vehicle suddenly shut off. The vehicle was unable to be restarted and was later towed to the local mechanic. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted regarding the failure. The failure mileage was 170,000.

Mileage: 170,000

20250708ENGINE

The contact owns a 2016 Ram ProMaster. The contact stated that while driving approximately 70 MPH, the vehicle suddenly shut off. The vehicle was unable to be restarted and was later towed to the local mechanic. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted regarding the failure. The failure mileage was 170,000.

Mileage: 170,000

20250128UNKNOWN OR OTHER

The 2 items that were listed on the recall caused the transmission to fail. In turn, I had to replace the transmission. If it weren't for the recall, the transmission would have been fine. I first noticed there was a problem when it wouldn't allow me to shift gears. When the dealership fixed the items listed on the recall, they stated that the transmission wasn't a part of the recall so they weren't going to do anything about it.

20241101ELECTRICAL SYSTEM

ESC fault codes came on. Brake light switch intermittently not activating causing vehicle to set ESC fault.

20241101VEHICLE SPEED CONTROL

ESC fault codes came on. Brake light switch intermittently not activating causing vehicle to set ESC fault.

20241101STEERING

ESC fault codes came on. Brake light switch intermittently not activating causing vehicle to set ESC fault.

20240104SERVICE BRAKES

Parking brake won't release when temperatures are at freezing or below. Consensus opinion on the internet is that water is getting into the cable + cable housing line and freezing, which causes the cable to stick inside the housing. Thus, when releasing the parking brake, the cable doesn't move and the pads are still pressing against the drums.

20230928POWER TRAIN

We have owned this vehicle for 4 years. We are now on our 3rd time having the transmission replaced.

20230910EXTERIOR LIGHTING

The problem I'm having with my truck is I can't keep a head light from burning out. I just had one quit that was a month old. I've been using the spec. lamp from Sylvania H7. What really sucks about this is in the past 2 years I've installed at least 7 or 8 head lamps, and at a cost of $45 to $55 bucks each it's Bull#@#$. Why can't Dodge come up with a better head lamp.

20230811UNKNOWN OR OTHER

Transmission fell out while driving. Mine and my daughter’s live was put at risk. Towing guy told me he’ve been towing Amazon trucks many times with the same problem and to check for recall because it happens too often. Independent service center confirmed. No warning lights, it felt like flat tire at first. Fortunately it happened while driving on street at 20 mph before approaching right turn.

20220311SERVICE BRAKES

E-Brake cable freezes or doesn't disengage causing damage to the rotors, brakes, pads. Dealership said that the e-brake cable had stretched causing the rear parking brake to lock and destroy the rotors, brake pads, shoes, wheel speed sensors, pad sensors. This issue was addressed while the vehicle was under manufacturer right before we purchased the vehicle. No action was taken due to no codes in the computer, which is related to a Technical Service Bulletin for this vehicle. The TSB number is 08-088-16. Dated November 15, 2016. The TSB requires the re-flashing of the computer. The vehicle AVG Mpg does not change from 4.7mpg. There are no VIN numbers on the TSB. It applies to vehicles that are having this issue. The safety issue with this is, the parking assist brakes do not work when this issue is present. This is a 2016 Dodge RAM ProMaster 2500 Diesel. There is no PARK. Only the PARKING ASSIST E-BRAKE.

20220311VEHICLE SPEED CONTROL

E-Brake cable freezes or doesn't disengage causing damage to the rotors, brakes, pads. Dealership said that the e-brake cable had stretched causing the rear parking brake to lock and destroy the rotors, brake pads, shoes, wheel speed sensors, pad sensors. This issue was addressed while the vehicle was under manufacturer right before we purchased the vehicle. No action was taken due to no codes in the computer, which is related to a Technical Service Bulletin for this vehicle. The TSB number is 08-088-16. Dated November 15, 2016. The TSB requires the re-flashing of the computer. The vehicle AVG Mpg does not change from 4.7mpg. There are no VIN numbers on the TSB. It applies to vehicles that are having this issue. The safety issue with this is, the parking assist brakes do not work when this issue is present. This is a 2016 Dodge RAM ProMaster 2500 Diesel. There is no PARK. Only the PARKING ASSIST E-BRAKE.

20220311WHEELS

E-Brake cable freezes or doesn't disengage causing damage to the rotors, brakes, pads. Dealership said that the e-brake cable had stretched causing the rear parking brake to lock and destroy the rotors, brake pads, shoes, wheel speed sensors, pad sensors. This issue was addressed while the vehicle was under manufacturer right before we purchased the vehicle. No action was taken due to no codes in the computer, which is related to a Technical Service Bulletin for this vehicle. The TSB number is 08-088-16. Dated November 15, 2016. The TSB requires the re-flashing of the computer. The vehicle AVG Mpg does not change from 4.7mpg. There are no VIN numbers on the TSB. It applies to vehicles that are having this issue. The safety issue with this is, the parking assist brakes do not work when this issue is present. This is a 2016 Dodge RAM ProMaster 2500 Diesel. There is no PARK. Only the PARKING ASSIST E-BRAKE.

20211213ENGINE

The contact owns a 2016 Ram Promaster 1500. The contact stated that while driving at various speeds, the vehicle would make abnormal grinding sounds. There were no warning lights illuminated. The vehicle was taken to the dealer and test-driven. The contact was informed that no issues were found. The contact stated that while driving 25 MPH, the abnormal grinding sounds were getting increasingly louder. There were no warning lights illuminated. The dealer was notified of the failure and informed the contact that he would be responsible for the cost of the repair as the vehicle was out of warranty. The vehicle was taken to the independent mechanic who diagnosed that the engine had failed and needed to be replaced. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The vehicle was taken back to the dealer who informed the contact that they would not diagnose the vehicle because the independent mechanic had removed the oil pan. The c

Mileage: 40,000

20210923ENGINE

The contact owns a 2016 Ram Promaster. The contact stated while accelerating, the front end of the vehicle vibrated. There was no warning light illuminated. The contact stated that the driveshaft, front passenger’s and driver’s side CV boots, motor mounts, and the vehicle had several front-end alignments however, the failure persisted. The contact stated that all four tires were replaced. The contact stated when the failure occurred the vehicle was taken to the independent mechanic who stated that the CV boots and engine mount was cracked. The CV boots and engine mounts were replaced. The failure continued and the vehicle was then taken to the dealer. The dealer stated that all four tires were unbalanced. The tires were balanced however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

Mileage: 80,000

20210909ELECTRICAL SYSTEM

Twice my van has unexpectedly and without warning shifted into neutral. The first incident was 8/24/21 and I was stopped at a red light. When the light turned green and went to drive and the display showed I was in neutral and the van wouldn’t move. The display on the shifter flashed neutral. The van was still on but wouldn’t move. I had the van towed to the nearest Dodge dealership and they could find nothing wrong. The second incident was yesterday. I was approaching a red light and close to stopping when the van chugged and said it was I neutral - I felt a difference in the propulsion as if it was not driving but gliding. Again the display screen showed it had unexpected and without warning shifter into neutral. The police were called both times to redirect traffic and ensure a safe tow.

20210909ENGINE

Twice my van has unexpectedly and without warning shifted into neutral. The first incident was 8/24/21 and I was stopped at a red light. When the light turned green and went to drive and the display showed I was in neutral and the van wouldn’t move. The display on the shifter flashed neutral. The van was still on but wouldn’t move. I had the van towed to the nearest Dodge dealership and they could find nothing wrong. The second incident was yesterday. I was approaching a red light and close to stopping when the van chugged and said it was I neutral - I felt a difference in the propulsion as if it was not driving but gliding. Again the display screen showed it had unexpected and without warning shifter into neutral. The police were called both times to redirect traffic and ensure a safe tow.

20210909UNKNOWN OR OTHER

Twice my van has unexpectedly and without warning shifted into neutral. The first incident was 8/24/21 and I was stopped at a red light. When the light turned green and went to drive and the display showed I was in neutral and the van wouldn’t move. The display on the shifter flashed neutral. The van was still on but wouldn’t move. I had the van towed to the nearest Dodge dealership and they could find nothing wrong. The second incident was yesterday. I was approaching a red light and close to stopping when the van chugged and said it was I neutral - I felt a difference in the propulsion as if it was not driving but gliding. Again the display screen showed it had unexpected and without warning shifter into neutral. The police were called both times to redirect traffic and ensure a safe tow.

Compare 2016RAMPROMASTER to Similar Vehicles

NHTSA Investigations 4 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2016 RAM PROMASTER have?
The 2016 RAM PROMASTER has 48 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2016 RAM PROMASTER?
The 2016 RAM PROMASTER received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2016 RAM PROMASTER?
Yes, the 2016 RAM PROMASTER has 15 recall(s). The most common affected component is SEATS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2016 RAM PROMASTER?
The most-complained component for the 2016 RAM PROMASTER is ENGINE with 12 complaints. Other frequently reported areas include POWER TRAIN and ELECTRICAL SYSTEM.
Is the 2016 RAM PROMASTER safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2016 RAM PROMASTER has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.