RAM 5500 · model year

2016 RAM 5500

23 NHTSA complaints, 2 crash reports, and 7 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2016RAM5500 carries 23 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 1 fire, 3 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2016 5500 is wheels with 5 filings, followed by power train (5) and steering (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 7 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 7 investigation files overlapping the 2016 5500, and 4 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

23
Complaints
2
Crashes
1
Fires
3
Injuries
0
Deaths

Total Complaints

23 filings

Crashes Reported

2 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
WHEELS5
POWER TRAIN5
STEERING3
SUSPENSION2
ELECTRICAL SYSTEM2
STRUCTURE:BODY1
SUSPENSION:FRONT:WHEEL BEARING1
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)1
SERVICE BRAKES1
WHEELS:LUGS/NUTS/BOLTS/STUDS1
UNKNOWN OR OTHER1

Recalls (7)

21V39800027/05/2021

WHEELS:LUGS/NUTS/BOLTS/STUDS

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible whe

15V59200023/09/2015

ENGINE AND ENGINE COOLING:ENGINE

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, ca

17V82400021/12/2017

EQUIPMENT

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma

17V82100020/12/2017

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter.

18V33200017/05/2018

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler

17V56200012/09/2017

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

16V49500001/07/2016

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creatin

Recent Complaints

20250702POWER TRAIN

The contact owns a 2016 Ram 5500. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transfer case. The contact stated that the transmission was loud and vibrated abnormally while driving. The contact previously owned a 2014 Ram 5500 with a noisy transfer case which caused the vehicle to vibrate abnormally, and due to the failure, the contact was given a newer model vehicle. The contact stated that the current vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 156. The VIN was invalid.

Mileage: 156

20230928WHEELS

The contact owns a 2016 Ram 5500. The contact stated that on two separate occasions while his driver was driving at an undisclosed speed, the vehicle started to shake violently when all four tires detached from the vehicle. As a result, the contact’s driver was able to navigate the vehicle to safety. The vehicle was towed to an auto repair shop where it was diagnosed that the wheels studs had detached from the wheels and needed to be replaced. The vehicle was repaired however the failure recurred. The contact then received notification of the NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was then towed to the dealer where it was diagnosed that the rear driver’s and passenger’s side wheel studs and lug nuts had detached and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact inquired about reimbursement; however, the contact was denied reimbursement and informed that vehicle was outside of the warranty contract and ha

Mileage: 365,047

20230829WHEELS

We have sent this in for recall repairs and Dodge either did not have the parts or said it would be weeks before they got the parts and we, as a company have had three dodge ram 5500's in the last week that have broken all the wheel studs off, snapped a single stud, or the the lug nuts have gotten loose even after torquing them to the newly recommended 129ft/lbs. We have 30 plus of these trucks and we are worried that if dodge does not get this fixed that there will be an injury.

20230829UNKNOWN OR OTHER

We have sent this in for recall repairs and Dodge either did not have the parts or said it would be weeks before they got the parts and we, as a company have had three dodge ram 5500's in the last week that have broken all the wheel studs off, snapped a single stud, or the the lug nuts have gotten loose even after torquing them to the newly recommended 129ft/lbs. We have 30 plus of these trucks and we are worried that if dodge does not get this fixed that there will be an injury.

20230614CrashWHEELS:LUGS/NUTS/BOLTS/STUDS

The contact owns a 2016 Ram 5500. The contact stated that while driving at approximately 15 MPH the driver's side rear outer wheel suddenly detached from the vehicle. Upon inspection, it was discovered that all ten lug nuts securing the wheel had sheared off causing the failure to occur. The vehicle was taken to the local dealer who serviced the vehicle under the NHTSA recall campaign number: 21V398000(Wheels). The lug nuts were replaced and the recall was completed. Approximately 3 months later the same failure occurred on the front driver's side wheel. The contact stated that while driving 70 MPH the wheel suddenly detached from the vehicle causing the driver to lose control of the steering and crash into a concrete barrier. Upon inspection, it was discovered that the 10 lug nut bolts had also sheared off causing the wheel to detach from the vehicle. During the crash the front driver, front passenger, and rear passenger side occupant all sustained neck and back injuries that later re

Mileage: 120,000

20230522CrashWHEELS

The contact owns a 2016 Ram 5500. The contact stated while driving approximately 15 MPH and making a left turn the dual left rear tires had separated from the vehicle and the vehicle landed on the axle. The contact stated no warning light was illuminated. The contact stated that he had the vehicle towed to a dealer who determined that the studs had sheared from the wheel and found that his vehicle had NHTSA Campaign Number: 21V398000 (Wheels) associated with the VIN. The vehicle had been repaired. However, the vehicle suffered a similar tire separation on the front driver's side tire. The contact stated that the vehicle swerved across two lanes of traffic on the highway and crashed into the highway barrier. The contact stated that the vehicle had suffered damage to the entire left side of the vehicle. The contact stated that police were on the scene and wrote a traffic ticket. The contact said that there were no injuries. The contact stated that the vehicle was towed back to the same d

Mileage: 140,000

20220802WHEELS

The contact owns a 2016 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the local dealer and other unknown dealers informed the contact that they could not accommodate the vehicle for recall repair. The contact stated while his driver was driving at 50 MPH, the rear passenger's side tire inadvertently detached and rolled away. The driver was able to veer to the side of the road. There were no injuries sustained. The vehicle was towed to an independent mechanic where it was diagnosed that all ten-wheel studs were missing. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 175,000. Parts distribution disconnect.

Mileage: 175,000

20210319SERVICE BRAKES

THE HIGH PRESSURE BOOSTER HOSE INTERIOR LINER CAME APART AND JAMMED INTO THE BRAKE BOOSTER PRESSURE PORT. THIS CAUSED LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. THIS IS AN AMBULANCE, WE HAVE MULTIPLE OF THIS SAME YEAR AND MODEL. IT WAS IN MOTION ON A CITY STREET AND RESULTED IN A NEAR MISS. THROUGH AN INTERNET SEARCH AND CALLING THE DODGE DEALERSHIP AND SPEAKING TO THE MECHANIC, THIS IS A COMMON ISSUE ACROSS MULTIPLE MODEL YEARS. HTTPS://WWW.DIESELTRUCKRESOURCE.COM/FORUMS/4TH-GEN-RAM-NON-DRIVETRAIN-2010-UP-202/STEERING-LOCKS-UP-BRAKE-APPLICATION-315220/

Mileage: 91,000

20210319STEERING

THE HIGH PRESSURE BOOSTER HOSE INTERIOR LINER CAME APART AND JAMMED INTO THE BRAKE BOOSTER PRESSURE PORT. THIS CAUSED LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. THIS IS AN AMBULANCE, WE HAVE MULTIPLE OF THIS SAME YEAR AND MODEL. IT WAS IN MOTION ON A CITY STREET AND RESULTED IN A NEAR MISS. THROUGH AN INTERNET SEARCH AND CALLING THE DODGE DEALERSHIP AND SPEAKING TO THE MECHANIC, THIS IS A COMMON ISSUE ACROSS MULTIPLE MODEL YEARS. HTTPS://WWW.DIESELTRUCKRESOURCE.COM/FORUMS/4TH-GEN-RAM-NON-DRIVETRAIN-2010-UP-202/STEERING-LOCKS-UP-BRAKE-APPLICATION-315220/

Mileage: 91,000

20210211POWER TRAIN

TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AN VIBRATE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V495000 (POWER TRAIN). THE FAILURE MILEAGE WAS 175,000.

Mileage: 175,000

20191018FirePOWER TRAIN

OUR TRANSFER CASE FAILED (BLOW APART) CAUSING A FIRE . WE HAD THE TRUCK TOWED TO OUR DEALER AND FOR THE LAST THREE WEEKS DODGE HAS NOT ALLOWED THE REPAIR TO PROCEED OR PROVIDED US WITH CONTACT INFORMATION OR A PATH FORWARD. WE HAVE NO TRUCK OR PLAN FOR IT TO BE FIXED. THE TRUCK WAS BEING DRIVEN ON A HIGHWAY AT ABOUT 50 MPH WHEN THE TRANSFER CASE FAILED.

Mileage: 82,000

20191017ELECTRICAL SYSTEM

WAS DRIVING 65 MPH IN CRUISE CONTROL, ON THE HIGHWAY, IN MOTION WHEN I FELT A VIBRATION FOR MAYBE 10 SECONDS, DASH LIGHTS CAME ON WITHIN A COUPLE SECONDS OF VIBRATION STARTING, PULLED OVER TO THE SIDE OF THE HIGHWAY, TRUCK WOULD NOT GO INTO PARK. SOMEONE HAD TO BRING A TRUCK AND TRAILER TO COME PICK UP MYSELF AND THE TRUCK AND A WRECKER TO LOAD TRUCK ON TRAILER. WHEN TRUCK WAS LOADED, YOU COULD SEE THAT THE TRANSFER CASE LOOKED LIKE IT HAD EXPLODED. THE WIRING HARNESS HAD BEEN PULLED OUT. I CHECKED FOR ANY ISSUES OF THIS TYPE WITH SIMILAR YEAR AND MAKE TRUCKS AND FOUND THAT SOME 2016 DODGE 5500'S HAVE A RECALL FOR REPLACEMENT OF THE TRANSFER CASE BECAUSE THIS CAN HAPPEN. WHEN I CALLED I WAS TOLD THAT MY VIN IS NOT INCLUDED IN THIS RECALL. I THINK SOMEONE SHOULD INVESTIGATE THIS ISSUE. IT SEEMS VERY ODD THAT SAME YEAR MAKE AND MODEL HAS THIS ISSUES BUT IT IS ONLY THOSE MADE BETWEEN CERTAIN DATES. HOW CAN THEY BE CERTAIN? I AM NOW LEFT PAYING A MONTHLY NOTE ON A $45,000 TRUCK THAT IS COM

Mileage: 72,000

20191017POWER TRAIN

WAS DRIVING 65 MPH IN CRUISE CONTROL, ON THE HIGHWAY, IN MOTION WHEN I FELT A VIBRATION FOR MAYBE 10 SECONDS, DASH LIGHTS CAME ON WITHIN A COUPLE SECONDS OF VIBRATION STARTING, PULLED OVER TO THE SIDE OF THE HIGHWAY, TRUCK WOULD NOT GO INTO PARK. SOMEONE HAD TO BRING A TRUCK AND TRAILER TO COME PICK UP MYSELF AND THE TRUCK AND A WRECKER TO LOAD TRUCK ON TRAILER. WHEN TRUCK WAS LOADED, YOU COULD SEE THAT THE TRANSFER CASE LOOKED LIKE IT HAD EXPLODED. THE WIRING HARNESS HAD BEEN PULLED OUT. I CHECKED FOR ANY ISSUES OF THIS TYPE WITH SIMILAR YEAR AND MAKE TRUCKS AND FOUND THAT SOME 2016 DODGE 5500'S HAVE A RECALL FOR REPLACEMENT OF THE TRANSFER CASE BECAUSE THIS CAN HAPPEN. WHEN I CALLED I WAS TOLD THAT MY VIN IS NOT INCLUDED IN THIS RECALL. I THINK SOMEONE SHOULD INVESTIGATE THIS ISSUE. IT SEEMS VERY ODD THAT SAME YEAR MAKE AND MODEL HAS THIS ISSUES BUT IT IS ONLY THOSE MADE BETWEEN CERTAIN DATES. HOW CAN THEY BE CERTAIN? I AM NOW LEFT PAYING A MONTHLY NOTE ON A $45,000 TRUCK THAT IS COM

Mileage: 72,000

20191004ELECTRICAL SYSTEM

ALL FUNTIONS OF STEERING COLUMN FAILED. FOUND UNPOWERED WIRE TO 6STEERING COLUMN MODULE. TRACED WIRE TO FUSEBOX AND FOUND SEVERAL CORRODED WIRES ALONG WITH RUBBER COATING FALLING OFF. REPLACED BAD WIRE ENDS AND AM NOW LOOKING FOR A PERMINENT FIX.

Mileage: 118,000

20181023POWER TRAIN

TL* THE CONTACT OWNS A 2016 RAM 5500. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY. THE CONTACT STATED THAT THE VEHICLE HAD TO BE PARKED WITH THE PARKING BRAKE ENGAGED TO PREVENT IT FROM MOVING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MAGUIRE DODGE RAM (LOCATED AT 959 HIAWATHA BLVD W, SYRACUSE, NY 13204, (315) 487-6211) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,122. *DT CONSUMER STATED EVEN THOUGH THE VEHICLE IS PLACED IN PARK THE VEHICLE ROLLS FORWARD OR BACKWARD DEPENDING ON THE INCLINE. UPDATED 12/07/18 *JB *DT*JB *DT*JB

Mileage: 77,122

20180816POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

WHILE DRIVING DOWN THE ROAD, I FELT A SLIGHT VIBRATION AND THEN A LOUD BANGING NOISE FROM UNDERNEAT THE TRUCK. I LOST POWER AND HAD TO PULL OVER TO THE SIDE OF THE ROAD AND THEN FOUND PARTS OF THE TRANSMISSION ON THE ROAD AND ALOT OF FLUID. THE ENGINE WAS SMOKING BUT DID NOT CATCH FIRE

20180615WHEELS

TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL BEARING FRACTURED AND DETACHED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX) WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,610.

Mileage: 46,610

20180615SUSPENSION:FRONT:WHEEL BEARING

TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL BEARING FRACTURED AND DETACHED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX) WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,610.

Mileage: 46,610

20170602SUSPENSION

TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) WHERE IT WAS DIAGNOSED THAT THE AXLE WAS OUT OF SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.

Mileage: 4,500

20170602STRUCTURE:BODY

TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) WHERE IT WAS DIAGNOSED THAT THE AXLE WAS OUT OF SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.

Mileage: 4,500

Compare 2016RAM5500 to Similar Vehicles

NHTSA Investigations 4 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2016 RAM 5500 have?
The 2016 RAM 5500 has 23 NHTSA complaints, 2 crashes, 1 fires, 3 injuries, and 0 deaths reported.
Are there any recalls for the 2016 RAM 5500?
Yes, the 2016 RAM 5500 has 7 recall(s). The most common affected component is WHEELS:LUGS/NUTS/BOLTS/STUDS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2016 RAM 5500?
The most-complained component for the 2016 RAM 5500 is WHEELS with 5 complaints. Other frequently reported areas include POWER TRAIN and STEERING.
Is the 2016 RAM 5500 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.