Total Complaints
6 filings
RAM 5500 · model year
6 NHTSA complaints, and 9 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2013RAM5500 carries 6 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2013 5500 is power train with 2 filings, followed by wheels (1) and engine (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 9 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 7 investigation files overlapping the 2013 5500, and 4 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
6 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 2 |
| WHEELS | 1 |
| ENGINE | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| SUSPENSION | 1 |
WHEELS:LUGS/NUTS/BOLTS/STUDS
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible whe
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equip
AIR BAGS:FRONTAL
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub
EQUIPMENT
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter.
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
STRUCTURE
Chrysler is recalling certain model year 2013 RAM 4500 and 5500 trucks manufactured January 22, 2013, through March 8, 2013. An incorrect bolt may have been used to attach the track bar to the frame.
PULLSTAR PUMP HOIST & UTILITY BODY > TOTAL WEIGHT 17,000LBS BOTH REARMOST SHACKLE BOLTS FOUND OVER ONE HALF THE WAY OUT OF PLACE WITH THREADED ENDS WITH NUT MISSING. NEAR DISASTER.
Mileage: 20,000
02/26/15 WHILE UNDER WARRANTY.... #1 - WATER PUMP & WATER PUMP BEARING DEFECTIVE - COOLANT LEAKED, LEAKS AROUND SHAFT, BELT DAMAGE DUE TO FAILED WATER PUMP. #2 - CHECK ENGINE LIGHT IS ON AFTER REPAIR COMPLETE PCM CODES P2509 BCM POWER SIGNAL INT P20EE SCR NOX CAT EFFICIENCY P20EE HAS A FLASH P2560 COOLANT LOW - CAUSED BY REPAIR #1 SO THE WARRANTY COVERED THE WATER PUMP AND WATER PUMP BEARING THAT WERE DEFECTIVE, BUT NOT THE BELT THAT WAS DAMAGED DUE TO IT. ALSO DURING THIS REPAIR IT WAS NOTED THAT THERE WAS A CHECK ENGINE LIGHT THAT NEVER WENT OFF AFTER REPAIR AND A P20EE THAT ONLY TEMPORARILY GOT RESET. 03/20/15 WARRANTY RUNNING OUT, BUT LUCKILY STILL COVERED... P20EE ERROR HAS BEEN PRESENT THE LAST 2 DAYS AND CHECK ENGINE LIGHT ON SINCE LAST REPAIR. BECAUSE OF P20EE, THE TRUCK WENT LIMP AND THE DRIVER IS ABOUT 45 MIN TO THE NEAREST DEALERSHIP WITH A DIESEL TECH. TRUCK BOUGHT BRAND NEW JULY 2014. ALL MAINTENANCE UP TO DATE. TRUCK WELL TAKEN CARE OF. ALL WE WA
Mileage: 88,720
02/26/15 WHILE UNDER WARRANTY.... #1 - WATER PUMP & WATER PUMP BEARING DEFECTIVE - COOLANT LEAKED, LEAKS AROUND SHAFT, BELT DAMAGE DUE TO FAILED WATER PUMP. #2 - CHECK ENGINE LIGHT IS ON AFTER REPAIR COMPLETE PCM CODES P2509 BCM POWER SIGNAL INT P20EE SCR NOX CAT EFFICIENCY P20EE HAS A FLASH P2560 COOLANT LOW - CAUSED BY REPAIR #1 SO THE WARRANTY COVERED THE WATER PUMP AND WATER PUMP BEARING THAT WERE DEFECTIVE, BUT NOT THE BELT THAT WAS DAMAGED DUE TO IT. ALSO DURING THIS REPAIR IT WAS NOTED THAT THERE WAS A CHECK ENGINE LIGHT THAT NEVER WENT OFF AFTER REPAIR AND A P20EE THAT ONLY TEMPORARILY GOT RESET. 03/20/15 WARRANTY RUNNING OUT, BUT LUCKILY STILL COVERED... P20EE ERROR HAS BEEN PRESENT THE LAST 2 DAYS AND CHECK ENGINE LIGHT ON SINCE LAST REPAIR. BECAUSE OF P20EE, THE TRUCK WENT LIMP AND THE DRIVER IS ABOUT 45 MIN TO THE NEAREST DEALERSHIP WITH A DIESEL TECH. TRUCK BOUGHT BRAND NEW JULY 2014. ALL MAINTENANCE UP TO DATE. TRUCK WELL TAKEN CARE OF. ALL WE WA
Mileage: 88,720
WHEN I PULLED OUT FROM A STOP INTO THE INTERSECTION I REALIZED THE CARS WERE CLOSER THAT I FIRST THOUGHT, AND WHEN I INSTINCTIVELY PUSHED THE ACCELERATOR TO THE FLOOR TO GET OUT OF THE WAY, NOTHING HAPPENED FOR WHAT SEEMS LIKE ETERNITY BUT MAYBE JUST A PORTION OF A SECOND BEFORE THE ENGINE RESPONDS. THIS DELAY COULD BE A LIFE THREATENING SITUATION, SINCE THE VEHICLE DOES NOT RESPOND AS YOU WOULD EXPECT IT TO, AND COULD THEREFORE ALLOW YOU TO BE IN THE PATH OF ONCOMING TRAFFIC WITHOUT THE ABILITY TO GET THE VEHICLE TO MOVE AS YOU WOULD EXPECT IT TO. THIS "DEAD PEDAL" SYNDROME HAS HAPPENED ON NUMEROUS OCCASIONS SINCE I HAVE HAD THE TRUCK ON THE ROAD IN THE LAST YEAR. *TR
Mileage: 1,300
WHEN I PULLED OUT FROM A STOP INTO THE INTERSECTION I REALIZED THE CARS WERE CLOSER THAT I FIRST THOUGHT, AND WHEN I INSTINCTIVELY PUSHED THE ACCELERATOR TO THE FLOOR TO GET OUT OF THE WAY, NOTHING HAPPENED FOR WHAT SEEMS LIKE ETERNITY BUT MAYBE JUST A PORTION OF A SECOND BEFORE THE ENGINE RESPONDS. THIS DELAY COULD BE A LIFE THREATENING SITUATION, SINCE THE VEHICLE DOES NOT RESPOND AS YOU WOULD EXPECT IT TO, AND COULD THEREFORE ALLOW YOU TO BE IN THE PATH OF ONCOMING TRAFFIC WITHOUT THE ABILITY TO GET THE VEHICLE TO MOVE AS YOU WOULD EXPECT IT TO. THIS "DEAD PEDAL" SYNDROME HAS HAPPENED ON NUMEROUS OCCASIONS SINCE I HAVE HAD THE TRUCK ON THE ROAD IN THE LAST YEAR. *TR
Mileage: 1,300
TL* THE CONTACT OWNS A 2013 DODGE RAM 5500. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS WEARING OUT THE TIRES. THE CONTACT STATED THAT HE REPLACED BOTH FRONT TIRES ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FRONT END WAS OUT OF ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Mileage: 25,000
Loss of Power Steering Assist
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
2022 RAM Transmission Snap Ring Failure
High pressure fuel pump failure
High pressure fuel pump failure
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.