2017 RAM 3500

409 complaints filed with NHTSA.

409
Complaints
11
Crashes
0
Fires
2
Injuries
0
Deaths

Complaints by Component

ComponentCount
SERVICE BRAKES135
SERVICE BRAKES, HYDRAULIC33
ELECTRICAL SYSTEM30
VEHICLE SPEED CONTROL28
ENGINE26
POWER TRAIN25
WHEELS19
STEERING18
UNKNOWN OR OTHER15
SUSPENSION14
FUEL/PROPULSION SYSTEM8
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING8
EQUIPMENT5
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT5
TIRES4

Recalls (13)

18V48600027/07/2018

STRUCTURE:BODY:TAILGATE

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

21V39800027/05/2021

WHEELS:LUGS/NUTS/BOLTS/STUDS

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible whe

19V02100025/01/2019

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

17V82400021/12/2017

EQUIPMENT

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma

17V82100020/12/2017

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter.

18V33200017/05/2018

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler

18E09600016/10/2018

STEERING:LINKAGES

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering k

25V01000016/01/2025

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

24V89600012/12/2024

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fai

17V56200012/09/2017

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

17V49900010/08/2017

WHEELS

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

19V34700009/05/2019

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power

18V10000008/02/2018

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Sh

Recent Complaints

20251211CrashSERVICE BRAKES

The contact owns a 2017 RAM 3500. The contact stated that while driving at an undisclosed speed, the service brakes activated, and the vehicle slid and crashed into a deer. The contact stated that the deer appeared instantly. The brake pedal was depressed; however the vehicle failed to stop, and the vehicle crashed into the deer. The ABS and traction control warning lights were illuminated. The contact stated that the failure occurred two times, and each time the contact's vehicle crashed into a

20250106CrashSERVICE BRAKES

Needed to use brakes but unexpectedly the pedal did not work or stop the vehicle. Had to swerve into a ditch to avoid a collision with another vehicle. Abs, traction lights then activated.

20230113CrashSERVICE BRAKES

On December 14th, I was driving my 2017 Ram 3500 with 95,000 miles down the road when I encountered a tree completely blocking the roadway. When I applied the brakes I heard a pop and the brake pedal went the the floor. At this point I had no brakes and was forced to hit the tree. Thankfully it was in a rural area and no one was killed because of the failure. My safety was defiantly put at risk because of this failure. Once stopped I was able to look under the hood and found the top bolt that ho

20220801CrashVEHICLE SPEED CONTROL

The vehicle had a sudden acceleration problem and the driver ended up in a big crash. The driver is in the hospital with many injuries. The vehicle was taken to the dealer before, at the beginning of March, because the check engine light was on and the throttle control light on and the truck didn't shift properly and dealer said that he doesn't have a transmission mechanic for about a month. They worked on the recalls and the oil and fuel filters change. Afterwards I took the truck to another s

20220801CrashUNKNOWN OR OTHER

The vehicle had a sudden acceleration problem and the driver ended up in a big crash. The driver is in the hospital with many injuries. The vehicle was taken to the dealer before, at the beginning of March, because the check engine light was on and the throttle control light on and the truck didn't shift properly and dealer said that he doesn't have a transmission mechanic for about a month. They worked on the recalls and the oil and fuel filters change. Afterwards I took the truck to another s

20220801CrashFORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The vehicle had a sudden acceleration problem and the driver ended up in a big crash. The driver is in the hospital with many injuries. The vehicle was taken to the dealer before, at the beginning of March, because the check engine light was on and the throttle control light on and the truck didn't shift properly and dealer said that he doesn't have a transmission mechanic for about a month. They worked on the recalls and the oil and fuel filters change. Afterwards I took the truck to another s

20190516CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2017 RAM 3500. WHILE DRIVING 37 MPH, THE VEHICLE WOULD NOT DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OFF THE ROAD AND CRASHED INTO A DITCH, THEN THE BRAKES WOULD NOT WORK AND ENGINE WAS AT MAX RPM AND COULD NOT SHUT ENGINE OFF. CONSUMER COULD NOT STEER BACK ON THE ROAD. TRUCK FINALLY STOPPED AFTER 5 TO 6 TIMES AFTER REVVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPAIRED THE FR

Mileage: 22,000

20190513CrashAIR BAGS

TL* THE CONTACT OWNED A 2017 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, ANOTHER VEHICLE WAS CRASHED INTO AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT RECOLLECT THE EVENTS THAT OCCURRED THAT LEAD TO THE CRASH. THE CONTACT SUSTAINED FRACTURED KNEES, A HEAD INJURY DUE TO THE IMPACT THEIR HEAD CAME IN CONTACT WITH THE WINDSHIELD, AND A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE OTHER DRIVER OF THE VEHICLE CRASHED INTO SUSTAINED NECK INJURIES THAT REQUIRED

Mileage: 69,000

20180703CrashELECTRICAL SYSTEM:SOFTWARE

2017 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO FLAW IN THE SOFTWARE WHICH RESULTED IN AN ACCIDENT. *LD THE CONSUMER STATED THE VEHICLE CRASHED INTO THE GARAGE AND WAS TOTALED. *JS THE CONSUMER INQUIRED IF THE ACCIDENT WAS RELATED TO THE DEFECTIVE FUEL PUMP THAT BECAME A SAFETY RECALL. *JS

20180626CrashVEHICLE SPEED CONTROL

I WAS HAULING A 15,000 LB FIFTH WHEEL WITH THE CRUISE CONTROL SET AT ABOUT 45MPH COMING UP TO THE LIGHT ON HWY. 35 AND HWY. 20 INTERSECTION NORTHBOUND IN INDIANA. I TAPPED MY FOOT ON THE BREAK TO SHUT MY CRUISE CONTROL OFF LIKE I NORMALLY DO AND PUT MY FOOT ON THE THROTTLE TO CONTROL THE ACCELERATION TO THE LIGHT. I REALIZE I WASN'T SLOWING DOWN PROPERLY AND PUT MY FOOT ON THE BRAKE AND STOOD BOTH FEET ON THE BREAK TO TRY TO STOP TO AVOID HITTING THE CAR IN FRONT OF ME. I ENDED UP HITTING THE C

Mileage: 121,514

20180530CrashPOWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

TRUCK IN PARK, STATIONARY BUT RUNNING, JUMPED OUT OF GEAR DUE TO FAULTY SHIFTER AND ROLLED DOWN AN EMBANKMENT. EXTENSIVE DAMAGE TO TRUCK. *TT *DT *BF*JB *DT CONSUMER STATED THERE ARE NO ADDTIONAL PROBLEMS.*JB 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB*DT*JB

Mileage: 77,416