RAM 3500 · model year

2017 RAM 3500

409 NHTSA complaints, 11 crash reports, and 13 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2017RAM3500 carries 409 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 11 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 3500 is service brakes with 135 filings, followed by service brakes, hydraulic (33) and electrical system (30). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 13 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 3 investigation files overlapping the 2017 3500, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

409
Complaints
11
Crashes
0
Fires
2
Injuries
0
Deaths

Total Complaints

409 filings

Crashes Reported

11 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

Complaints by Component

ComponentCount
SERVICE BRAKES135
SERVICE BRAKES, HYDRAULIC33
ELECTRICAL SYSTEM30
VEHICLE SPEED CONTROL28
ENGINE26
POWER TRAIN25
WHEELS19
STEERING18
UNKNOWN OR OTHER15
SUSPENSION14
FUEL/PROPULSION SYSTEM8
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING8
EQUIPMENT5
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT5
TIRES4

Recalls (13)

24V89600027/11/2024

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fai

18V48600027/07/2018

STRUCTURE:BODY:TAILGATE

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

21V39800027/05/2021

WHEELS:LUGS/NUTS/BOLTS/STUDS

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible whe

19V02100025/01/2019

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

17V82400021/12/2017

EQUIPMENT

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma

17V82100020/12/2017

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter.

18V33200017/05/2018

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler

18E09600016/10/2018

STEERING:LINKAGES

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering k

25V01000016/01/2025

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

17V56200012/09/2017

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

17V49900010/08/2017

WHEELS

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

19V34700009/05/2019

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power

18V10000008/02/2018

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Sh

Recent Complaints

20260206SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 3500. While the contact’s wife was driving into the driveway, the ABS and the traction control warning lights illuminated. Additionally, the brakes locked up while depressing the brake pedal. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.

Mileage: 110,000

20260205SERVICE BRAKES

I have been trying to get a ram dealer to fix the hcu unit under recall. All I get is no remedy available, im driving a truck with an open “ safety recall” that’s been a recall for over a year. I never stop listening to warning buzzers and flashing alarm lights.

20260127SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact had been calling the local dealer and the manufacturer and was informed that the part was not yet available. The contact stated that in 2024, the ABS warning light intermittently illuminated, and in October 2025, there was an abnormally loud whirring sound coming from the vehicle while the vehicle was in 4WD. The contact stated that the "Service 4WD" message was displayed, and the vehicle failed to shift into 4WD. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 32,000.

Mileage: 32,000

20260119VEHICLE SPEED CONTROL

While driving on interstate 20 and then on I65 my cruise control dropped off causing the vehicle to sudden decrease in speed. Rear end collision narrow avoided due to commercial vehicles, following, quick action saved a disaster. This loss of cruise control, is/was caused by the warning ⚠️ of recall C4B/NHTSA 24V-896. We are now experiencing a total loss of safety (service electronic brake system, service abs system, loss of traction control, {loss of cruise control}). These safety functions are now making this, one ton, dually, a death trap, mental health problem (I have PTSD, depression, anger management, anxiety problems) . My wife is afraid of this vehicle, WILL NOT let me pull our 42 foot, 15,000 pound, Redwood 38GK 5th wheel RV. Should your investigation be done, this is the 3rd recall/repair on this system. Will this dangerous vehicle be the next cause or a deadly pile up, will children be the the innocent victims? This recall and the other

20260119SERVICE BRAKES

While driving on interstate 20 and then on I65 my cruise control dropped off causing the vehicle to sudden decrease in speed. Rear end collision narrow avoided due to commercial vehicles, following, quick action saved a disaster. This loss of cruise control, is/was caused by the warning ⚠️ of recall C4B/NHTSA 24V-896. We are now experiencing a total loss of safety (service electronic brake system, service abs system, loss of traction control, {loss of cruise control}). These safety functions are now making this, one ton, dually, a death trap, mental health problem (I have PTSD, depression, anger management, anxiety problems) . My wife is afraid of this vehicle, WILL NOT let me pull our 42 foot, 15,000 pound, Redwood 38GK 5th wheel RV. Should your investigation be done, this is the 3rd recall/repair on this system. Will this dangerous vehicle be the next cause or a deadly pile up, will children be the the innocent victims? This recall and the other

20260116SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

20260112SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the ABS malfunction light was illuminated. The local dealer was contacted and confirmed the repair status. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the recall status. The failure mileage was approximately 65,000.

Mileage: 65,000

20260110SERVICE BRAKES

The problem with the ABS module started in 2019 when the truck had 43000 miles. The dealership told mee what the problem was but didn't have the parts to repair it. I've been driving it since then with no anti lock brakes, traction control, and no cruise control. This seems unsafe to me and all other drivers. I have contacted the dealership and there is still no remedy for the issue. Please consider this a formal complaint. Thank you.

20260108ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2017 Ram 3500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale from Facebook. At the time of purchase, the vehicle mileage was 234,000, and at the time of registration, it was discovered that the mileage was 380,000. A Police report was filed.

Mileage: 380,000

20260106SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 3500. The contact stated that upon starting the vehicle, the traction control, ABS, and several other warning lights were illuminated on the instrument panel. In addition, the contact stated that a warning chime intermittently sounded while driving at various speeds. The vehicle was taken to a dealer and was diagnosed with a defective HCU (Hydraulic Control Unit), which the contact had repaired by the dealer. The contact stated that approximately 5,000 miles later, the exact failure recurred. The contact then received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and agreed to reimburse the contact for the prior repair. The conta

Mileage: 115,000

20260105VEHICLE SPEED CONTROL

No cruise control, ding ding ding no traction control ding ding ding no abs ding ding ding

20260105SERVICE BRAKES

No cruise control, ding ding ding no traction control ding ding ding no abs ding ding ding

20260102SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 3500. The contact stated that while driving approximately 40 MPH, the ABS and ESC warning lights illuminated. The contact depressed the brake pedal but was unable to stop the vehicle. The contact had a snowplow attached to the front of the vehicle and lowered the plow to stop the vehicle. The contact was having the vehicle towed to a dealer, but the vehicle was not yet at the dealer. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact was advised by the dealer that the parts to complete the recall repair were not yet available, but would attempt a temporary repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 66,000.

Mileage: 66,000

20251223SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

20251223SERVICE BRAKES

It has been over 1year now and chrysler still doesn't have a fix for the anti lock brake system. How long can this go on? the truck keeps kicking out the cruise control and the traction controls. I have been contacting the dealers but there isn't a fix WTF!

20251223VEHICLE SPEED CONTROL

It has been over 1year now and chrysler still doesn't have a fix for the anti lock brake system. How long can this go on? the truck keeps kicking out the cruise control and the traction controls. I have been contacting the dealers but there isn't a fix WTF!

20251211CrashSERVICE BRAKES

The contact owns a 2017 RAM 3500. The contact stated that while driving at an undisclosed speed, the service brakes activated, and the vehicle slid and crashed into a deer. The contact stated that the deer appeared instantly. The brake pedal was depressed; however the vehicle failed to stop, and the vehicle crashed into the deer. The ABS and traction control warning lights were illuminated. The contact stated that the failure occurred two times, and each time the contact's vehicle crashed into a deer. The contact stated that each time the deer appeared so fast. In addition, the contact stated that the area in which the contact resides was highly populated with deer. The vehicle was towed to an independent mechanic for damage repairs to the exterior of the vehicle. In addition, the vehicle was taken to an independent mechanic, where it was diagnosed with a failed HCU module. The contact was informed that the HCU module needed to be replaced. The vehicle was not repaired. The dealer was

20251204SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 3500. The contact stated that while driving 50-70 MPH, the message "Check Brake System" was displayed and the traction control warning light illuminated, causing the cruise control mode to disengage, and the vehicle was almost rear-ended. The contact stated that the failure also occurred while driving at 75 MPH. The vehicle was taken to the dealer, where it was diagnosed, and determined that the failure was related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 33,000.

Mileage: 33,000

20251114ENGINE

The contact owns a 2017 Ram 3500. The contact stated that the vehicle had undergone the regeneration process. There were no warning lights illuminated. The contact stated that the vehicle was performing the DPF regeneration cycle constantly while driving. The vehicle was taken to the local dealer, who informed the contact that the SCR catalytic converter was on backorder. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 272,000.

Mileage: 272,000

20251114FUEL SYSTEM, DIESEL

The contact owns a 2017 Ram 3500. The contact stated that the vehicle had undergone the regeneration process. There were no warning lights illuminated. The contact stated that the vehicle was performing the DPF regeneration cycle constantly while driving. The vehicle was taken to the local dealer, who informed the contact that the SCR catalytic converter was on backorder. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 272,000.

Mileage: 272,000

Compare 2017RAM3500 to Similar Vehicles

NHTSA Investigations 2 Open

Frequently Asked Questions

How many complaints does the 2017 RAM 3500 have?
The 2017 RAM 3500 has 409 NHTSA complaints, 11 crashes, 0 fires, 2 injuries, and 0 deaths reported.
Are there any recalls for the 2017 RAM 3500?
Yes, the 2017 RAM 3500 has 13 recall(s). The most common affected component is SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2017 RAM 3500?
The most-complained component for the 2017 RAM 3500 is SERVICE BRAKES with 135 complaints. Other frequently reported areas include SERVICE BRAKES, HYDRAULIC and ELECTRICAL SYSTEM.
Is the 2017 RAM 3500 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.