2014 RAM 3500

301 complaints filed with NHTSA.

301
Complaints
15
Crashes
8
Fires
13
Injuries
0
Deaths

Complaints by Component

ComponentCount
STEERING41
POWER TRAIN39
SUSPENSION31
ENGINE29
ELECTRICAL SYSTEM24
UNKNOWN OR OTHER18
FUEL/PROPULSION SYSTEM18
WHEELS18
VEHICLE SPEED CONTROL14
SERVICE BRAKES14
AIR BAGS10
EXTERIOR LIGHTING5
STRUCTURE:BODY5
VISIBILITY/WIPER5
FUEL SYSTEM, DIESEL4

Recalls (17)

21V39800027/05/2021

WHEELS:LUGS/NUTS/BOLTS/STUDS

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible whe

15V54100026/08/2015

STEERING

Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket compo

19V02100025/01/2019

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

15V46100023/07/2015

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equip

15V45900022/07/2015

AIR BAGS:FRONTAL

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub

15V46000022/07/2015

SEAT BELTS

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air

17V82400021/12/2017

EQUIPMENT

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma

17V82100020/12/2017

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter.

13V48600017/10/2013

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

18V33200017/05/2018

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler

18E09600016/10/2018

STEERING:LINKAGES

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering k

16E04100016/05/2016

EQUIPMENT

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

17V56200012/09/2017

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

17V49900010/08/2017

WHEELS

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

19V34700009/05/2019

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power

17V30200009/05/2017

AIR BAGS

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC).

14V63500008/10/2014

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Recent Complaints

20200306FireENGINE

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED WHILE DRIVING 5 MPH, WHEN SMOKE AND THE SMELL OF FUEL BEGAN TO ENTER THE CAB OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATE HE PARKED THE VEHICLE AT HIS DRIVEWAY AND SAW SOMKE EXITING THE HOOD. THE CONTACT ALSO STATED THE FUEL HEATER AND ELECTRONICAL CONNECTOR WAS COVERED IN DIESEL FUEL AND HAD A BURNED SMELL. THE VEHICLE WAS NOT DRIVABLE. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH N

Mileage: 69,228

20200306FireFUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED WHILE DRIVING 5 MPH, WHEN SMOKE AND THE SMELL OF FUEL BEGAN TO ENTER THE CAB OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATE HE PARKED THE VEHICLE AT HIS DRIVEWAY AND SAW SOMKE EXITING THE HOOD. THE CONTACT ALSO STATED THE FUEL HEATER AND ELECTRONICAL CONNECTOR WAS COVERED IN DIESEL FUEL AND HAD A BURNED SMELL. THE VEHICLE WAS NOT DRIVABLE. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH N

Mileage: 69,228

20191126CrashAIR BAGS

TL* THE CONTACT OWNED A 2014 RAM 3500. THE CONTACT STATED THAT A DEER DARTED OUT IN FRONT OF HER VEHICLE. WHILE VEERING TO AVOID IT, THE CONTACT CRASHED INTO A BRIDGE AND THEN A CULVERT AND ENDED UP FIVE FEET ON A HILLSIDE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT FAILED TO OPERATE PROPERLY. THE CONTACT SUSTAINED INJURIES TO THE BACK, SHOULDER, NECK, BACK OF THE HEAD, SCIATIC NERVE, AND RIGHT HAND. THE CONTACT'S BOYFRIEND SUSTAINED INJURIES TO THE FACE, NECK, AND RIGHT RIB AREA. BOTH OCCUPA

Mileage: 79,519

20191126CrashSEAT BELTS

TL* THE CONTACT OWNED A 2014 RAM 3500. THE CONTACT STATED THAT A DEER DARTED OUT IN FRONT OF HER VEHICLE. WHILE VEERING TO AVOID IT, THE CONTACT CRASHED INTO A BRIDGE AND THEN A CULVERT AND ENDED UP FIVE FEET ON A HILLSIDE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT FAILED TO OPERATE PROPERLY. THE CONTACT SUSTAINED INJURIES TO THE BACK, SHOULDER, NECK, BACK OF THE HEAD, SCIATIC NERVE, AND RIGHT HAND. THE CONTACT'S BOYFRIEND SUSTAINED INJURIES TO THE FACE, NECK, AND RIGHT RIB AREA. BOTH OCCUPA

Mileage: 79,519

20190817FireSTEERING

THE BEARING BRACKETS THAT HOLD THE FAN CLUTCH ON EXPLODE SENDING THE FANS INTO THE RADIATOR. WHEN THIS OCCURS YOU HAVE LIMITED BRAKES AND STEERING. THIS IS NOT FIRST ONE TO DO THIS TO ME. THIS TIME THE TRUCK CAUGHT FIRE BECAUSE OF HOW HOT THE PARTS WERE. ALL OF THE FAIL ON THE CUMMINS ENGINE. EACH TIME HAS BEEN AROUND 65MPH . THE SHOPS LAUGH ABOUT IT BEING ANOTHER WHEN YOU TOW IT IN. THANKS RICHIE

Mileage: 195,000

20190817FireUNKNOWN OR OTHER

THE BEARING BRACKETS THAT HOLD THE FAN CLUTCH ON EXPLODE SENDING THE FANS INTO THE RADIATOR. WHEN THIS OCCURS YOU HAVE LIMITED BRAKES AND STEERING. THIS IS NOT FIRST ONE TO DO THIS TO ME. THIS TIME THE TRUCK CAUGHT FIRE BECAUSE OF HOW HOT THE PARTS WERE. ALL OF THE FAIL ON THE CUMMINS ENGINE. EACH TIME HAS BEEN AROUND 65MPH . THE SHOPS LAUGH ABOUT IT BEING ANOTHER WHEN YOU TOW IT IN. THANKS RICHIE

Mileage: 195,000

20190424CrashAIR BAGS

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING 60 MPH, THE CONTACT LOST CONTROL OF THE STEERING AND CAUSED THE VEHICLE TO BE REAR ENDED BY ANOTHER VEHICLE. IN TURN, THE OTHER VEHICLE WAS ALSO REAR ENDED BY A THIRD VEHICLE. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE RIGHT SIDE OF THE ROAD. THE AIR BAGS DID NOT DEPLOY. THE REAR OF THE VEHICLE WAS DAMAGED. THE CONTACT WAS NOT INJURED; HOWEVER, FIVE REAR PASSENGERS IN THE OTHER TWO VEHICLES WERE INJURED AND RECEIVED MEDICAL ATTENTION. A PO

Mileage: 75,000

20190408CrashWHEELS

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE RIM FRACTURED AND CAUSED THE VEHICLE TO CRASH INTO A DITCH. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DAMAGED OR TOWED. AAA WAS CALLED TO THE SCENE AND CHANGED THE TIRE. THE VEHICLE WAS TAKEN TO CHARLIE'S DODGE CHRYSLER JEEP RAM (419-893-0241, LOCATED AT 725 ILLINOIS AVE, MAUMEE, OH 43537) WH

Mileage: 200,000

20161010CrashSERVICE BRAKES

VEHICLE IS A 2014 RAM 3500 TURBO DIESEL. THE COMPUTER SYSTEMS HAVE REQUIRED NUMEROUS UPDATES AND HAVE FAILED 3 TIMES WHEN TRAVELLING. THE BRAKES FAILED WHEN NEW AND A COMPUTER UPDATE FIXED THAT AFTER I HAD AN ACCIDENT. THE PCM ENGINE CONTROLLER FAILED AT 20,000 AND SHUT US DOWN WHILE TOWING A LARGE 5TH WHEEL. IN JULY 2016 THE PCM FAILED AND THE DEF WOULD NOT FEED; AGAIN BROKEN DOWN WITH A LARGE 5TH WHEEL ATTACHED TO THE TRUCK. ON OCTOBER 8, 2016 AT 41,700 MILES THE DEF SYSTEM HAS FAILED AGAIN L

Mileage: 200

20161010CrashENGINE

VEHICLE IS A 2014 RAM 3500 TURBO DIESEL. THE COMPUTER SYSTEMS HAVE REQUIRED NUMEROUS UPDATES AND HAVE FAILED 3 TIMES WHEN TRAVELLING. THE BRAKES FAILED WHEN NEW AND A COMPUTER UPDATE FIXED THAT AFTER I HAD AN ACCIDENT. THE PCM ENGINE CONTROLLER FAILED AT 20,000 AND SHUT US DOWN WHILE TOWING A LARGE 5TH WHEEL. IN JULY 2016 THE PCM FAILED AND THE DEF WOULD NOT FEED; AGAIN BROKEN DOWN WITH A LARGE 5TH WHEEL ATTACHED TO THE TRUCK. ON OCTOBER 8, 2016 AT 41,700 MILES THE DEF SYSTEM HAS FAILED AGAIN L

Mileage: 200

20160714FireELECTRICAL SYSTEM

BLOWER MOTOR RESISTOR FAILED CAUSING BLOWER MOTOR TO BURN AND THUS BURNING BACK TO THE WIRING HARNESS. SMOKE BEGAN COMING OUT FROM BEHIND THE HEATER AND RADIO KNOBS. AIR CONDITIONER WAS ON, BUT WHEN TURNED OFF IT CONTINUED TO BLOW. RADIO AND AIR/HEATER PANEL BECAME HOT TO TOUCH. INSTRUMENT CLUSTER LIGHTS BEGAN FLASHING. INCINDENT HAPPENED ONLY A FEW BLOCKS AWAY FROM DEALERSHIP. VEHICLE WAS DRIVEN TO DEALER AND TURNED OFF. BATTERY WAS DISCONNECTED AND FIRE SELF-EXTINGUISHED.

Mileage: 66,000

20160412CrashAIR BAGS

I WAS INVOLVED IN A HEAD-ON COLLISION AT 35 MPH AND THE VEHICLE THAT STRUCK ME WAS TRAVELING AT 50MPH. NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED AND THIS HAS ME VERY CONCERNED.

Mileage: 33,000

20160412CrashSTRUCTURE:BODY

I WAS INVOLVED IN A HEAD-ON COLLISION AT 35 MPH AND THE VEHICLE THAT STRUCK ME WAS TRAVELING AT 50MPH. NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED AND THIS HAS ME VERY CONCERNED.

Mileage: 33,000

20160401FireENGINE

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. PRIOR TO THE FIRE, THERE WAS NO SMOKE OR ABNORMAL ODOR IN THE VEHICLE. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FAILURE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 05/10/1

Mileage: 30,000

20160217CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2014 RAM 3500. IN APRIL OF 2015, WHILE THE VEHICLE WAS IN REVERSE, THE BRAKES MALFUNCTIONED. THE CONTACT'S VEHICLE FAILED TO STOP AND BUMPED INTO A SECOND VEHICLE. THERE WERE NO INJURIES. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKES SUDDENLY ACTIVATED WITHOUT THE BRAKE PEDAL BEING APPLIED. DURING THE INCIDENT, THE BRAKE SENSOR, ABS SENSOR AND THROTTLE SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE MODULE SENSOR AND TRANSMISSION SENSOR, BUT

Mileage: 7,000

20160217CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2014 RAM 3500. IN APRIL OF 2015, WHILE THE VEHICLE WAS IN REVERSE, THE BRAKES MALFUNCTIONED. THE CONTACT'S VEHICLE FAILED TO STOP AND BUMPED INTO A SECOND VEHICLE. THERE WERE NO INJURIES. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKES SUDDENLY ACTIVATED WITHOUT THE BRAKE PEDAL BEING APPLIED. DURING THE INCIDENT, THE BRAKE SENSOR, ABS SENSOR AND THROTTLE SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE MODULE SENSOR AND TRANSMISSION SENSOR, BUT

Mileage: 7,000

20160103CrashSERVICE BRAKES

NOV 11 2015 MY TRUCK FLIPPED DURING A LEFT HAND TURN WHILE PULLING A 3 CAR HAULER WITH 2 CARS ON TRAILER I WAS ABOUT 25000LBS GROSS PLUS OR MINUS 1000LBS. I WAS ON MY WAY TO TRUCK STOP FOR FUEL WHEN ACCIDENT HAPPENED. MY TRUCK HAS AN AUTOMATIC TRANSMISSION AND THE MONTH BEFORE WAS HAVING SHIFTING ISSUES ON LEVEL GROUND SO I TOOK TO DEALERSHIP FOR FREE FACTORY REPAIR/ REPROGRAM TRANSMISSION HAVE ALL DOCUMENTS. NEARLY 10,000 MILES LATER / 1 MONTH TURNING AND NOW MY TRUCK IS ON ITS SIDE MY GUESS IS

Mileage: 64,523

20160103CrashPOWER TRAIN

NOV 11 2015 MY TRUCK FLIPPED DURING A LEFT HAND TURN WHILE PULLING A 3 CAR HAULER WITH 2 CARS ON TRAILER I WAS ABOUT 25000LBS GROSS PLUS OR MINUS 1000LBS. I WAS ON MY WAY TO TRUCK STOP FOR FUEL WHEN ACCIDENT HAPPENED. MY TRUCK HAS AN AUTOMATIC TRANSMISSION AND THE MONTH BEFORE WAS HAVING SHIFTING ISSUES ON LEVEL GROUND SO I TOOK TO DEALERSHIP FOR FREE FACTORY REPAIR/ REPROGRAM TRANSMISSION HAVE ALL DOCUMENTS. NEARLY 10,000 MILES LATER / 1 MONTH TURNING AND NOW MY TRUCK IS ON ITS SIDE MY GUESS IS

Mileage: 64,523

20160103CrashSUSPENSION

NOV 11 2015 MY TRUCK FLIPPED DURING A LEFT HAND TURN WHILE PULLING A 3 CAR HAULER WITH 2 CARS ON TRAILER I WAS ABOUT 25000LBS GROSS PLUS OR MINUS 1000LBS. I WAS ON MY WAY TO TRUCK STOP FOR FUEL WHEN ACCIDENT HAPPENED. MY TRUCK HAS AN AUTOMATIC TRANSMISSION AND THE MONTH BEFORE WAS HAVING SHIFTING ISSUES ON LEVEL GROUND SO I TOOK TO DEALERSHIP FOR FREE FACTORY REPAIR/ REPROGRAM TRANSMISSION HAVE ALL DOCUMENTS. NEARLY 10,000 MILES LATER / 1 MONTH TURNING AND NOW MY TRUCK IS ON ITS SIDE MY GUESS IS

Mileage: 64,523

20150921FireAIR BAGS

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 65 MPH AND APPROACHING A REST AREA, THE CONTACT DISCOVERED EXTENSIVE SMOKE COMING FROM THE TAIL PIPE. THERE WAS AN ABNORMAL NOISE AND THE VEHICLE SUDDENLY CAUGHT FIRE FROM UNDERNEATH. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE WIRE HARNESS WAS DAMAGED DUE TO THE FAILURE AND INDICATED THAT THE FUEL INJECTORS FAILED CAUSING COMBUSTIBL

Mileage: 110,214