2023 RAM 2500
55 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 11 |
| EXTERIOR LIGHTING | 8 |
| ELECTRICAL SYSTEM | 8 |
| POWER TRAIN | 4 |
| SERVICE BRAKES | 3 |
| UNKNOWN OR OTHER | 3 |
| AIR BAGS | 3 |
| STEERING | 3 |
| VISIBILITY/WIPER | 2 |
| STRUCTURE:BODY | 2 |
| SERVICE BRAKES, HYDRAULIC | 2 |
| WHEELS | 2 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) | 1 |
| VISIBILITY:WINDSHIELD WIPER/WASHER | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
Recalls (7)
STEERING:STEERING CONTROL MODULE
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal w
BACK OVER PREVENTION:DISPLAY FUNCTION
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Ve
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ra
POWER TRAIN:AUTOMATIC TRANSMISSION
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
BACK OVER PREVENTION:DISPLAY FUNCTION
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Feder
POWER TRAIN:AUTOMATIC TRANSMISSION
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
Recent Complaints
Vehicle: 2023 Ram 2500 Diesel (6.7L Cummins) â approx. 36,000 miles, under factory warranty Complaint Summary: Our 2023 Ram 2500 diesel is producing visible smoke from the engine bay and a persistent ticking/clicking noise from the engine. This occurs while driving and at idle. We have video evidence of smoke coming from under the hood and recordings of the abnormal engine noise. Safety Concerns: The smoke creates a serious fire hazard and risk of mechanical failure. Engine-bay smoke can ind
On Feb 3, 2026, I purchased a used 2023 Ram 2500 with ~40,107 miles from a large national used car dealer for ~$46,000. I drove the vehicle with my son as a passenger. On Feb 4, I had it inspected by a third-party shop. Both upper ball joints were worn beyond spec â the wheel moved in and out by hand on the lift, indicating imminent wheel separation risk. All 4 shocks and both front struts were leaking oil. All 4 tires were cupped from prolonged suspension failure. Front brakes near end of lif
On Feb 3, 2026, I purchased a used 2023 Ram 2500 with ~40,107 miles from a large national used car dealer for ~$46,000. I drove the vehicle with my son as a passenger. On Feb 4, I had it inspected by a third-party shop. Both upper ball joints were worn beyond spec â the wheel moved in and out by hand on the lift, indicating imminent wheel separation risk. All 4 shocks and both front struts were leaking oil. All 4 tires were cupped from prolonged suspension failure. Front brakes near end of lif
On Feb 3, 2026, I purchased a used 2023 Ram 2500 with ~40,107 miles from a large national used car dealer for ~$46,000. I drove the vehicle with my son as a passenger. On Feb 4, I had it inspected by a third-party shop. Both upper ball joints were worn beyond spec â the wheel moved in and out by hand on the lift, indicating imminent wheel separation risk. All 4 shocks and both front struts were leaking oil. All 4 tires were cupped from prolonged suspension failure. Front brakes near end of lif
The contact owned a 2023 Ram 2500. The contact stated that while the vehicle was parked in his driveway, it had spontaneously caught fire. The contact had been alerted by a neighbor when the contact observed the vehicle engulfed in flames from the front end into the passenger cabin. The contact stated that the fire department was called and extinguished the fire using water and chemicals. The contact stated that his insurance provider had declared the vehicle a total loss. The vehicle was still
Mileage: 57,000
Bought the truck brand new. After 8k miles front tires started cupping. Took it in and was told it was simply due to "soft" factory tires. After 17k miles tires were gone and bought a more expensive higher mileage warranty tire. Rotated tires at 7k miles, After about 3k miles same thing happened. Had an alignment done prior to the new tires and was told it was perfect. All signs point to alignment or front end suspension, ball joint or tie rods. After 3 days sitting in the shop I was once
Bought the truck brand new. After 8k miles front tires started cupping. Took it in and was told it was simply due to "soft" factory tires. After 17k miles tires were gone and bought a more expensive higher mileage warranty tire. Rotated tires at 7k miles, After about 3k miles same thing happened. Had an alignment done prior to the new tires and was told it was perfect. All signs point to alignment or front end suspension, ball joint or tie rods. After 3 days sitting in the shop I was once
My 2023, Ram 2500 truck with a Cummins 6.7L diesel engine has a known defect with the grid heater bolt. This bolt can loosen or break off, falling into the engine and causing catastophic engine failure. This creates a suddne loss of power, espcially dangerous when towing heavy loads at highway speeds. Numerous owners have reported this issue, yet no recall has been issued. I request investigation and action to protect driver safety.
There appears to be leaking from the dipstick tube. Transmission lurches when accelerating and decelerating. Eddies Repair in Pagosa Springs Colorado looked at the vehicle and suggested there may be a recall on this issue. When looking up the vin my vehicle is not included in recall ZA3. I purchased this truck in March 2025 and it has been an issue from then.
The contact owns a 2023 Ram 2500. The contact stated that while driving at an undisclosed speed and attempting to slow down, the contact became aware that the brake pedal almost went to the floorboard before the vehicle responded as needed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The contact was informed that the ABS control module needed to be replaced. The vehicle was repaired, but the failure reoccurred. The
Mileage: 35,000
Unknown Constant check engine light related to exhaust system and filters. Many parts replaced by dealer and still not fixed.
Unknown Constant check engine light related to exhaust system and filters. Many parts replaced by dealer and still not fixed.
The contact owns a 2023 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V199000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not ex
The contact owns a 2023 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V199000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not ex
The contact owns a 2023 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V199000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not ex
The contact owns a 2023 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V199000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not ex
When left turn signal is activated, it causes the high beams to turn on
The contact owns a 2023 Ram 2500. The contact stated while driving at approximately 50 MPH, the brake pedal was depressed; however, the brake pedal was not responding, and almost went to the floorboard. The contact stated that the parking brake was used to stop the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, there was no warning light illuminated and the dealer was unable to duplicate the fail
Mileage: 10,507
The brake pedal was soft and sometime would go to the floor. The dealer has changed the master cylinder, the booster, and now the abs module.
Hood vibrates wildly with high winds/driving over 65mph/ or tractor trailer passing by on a 2 lane rd. Many times I pull over on the side of the highway inspecting the hood to see if its open but no the latch is closed. Upon research on Ram truck forums this appears to be a massive problem. the 1500 series has a recall TSB 23-029-18 issued but not the 2500, 3500 series. The aluminum hood is flimsy and after some time vibrating it looks like the latch could eventually give way and the hood could