RAM 2500 · model year

2017 RAM 2500

952 NHTSA complaints, 12 crash reports, and 12 active recalls for this specific cohort.

NHTSA overall rating

4 / 5 ★

New Car Assessment Program

The 2017RAM2500 carries 952 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 12 crashes, 7 fires, 12 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 2500 is service brakes with 388 filings, followed by electrical system (113) and vehicle speed control (70). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 12 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 2 investigation files overlapping the 2017 2500. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

952
Complaints
12
Crashes
7
Fires
12
Injuries
0
Deaths
2017 RAM 2500 — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2017 RAM 2500. Overall composite: 4.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 4.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 4.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

952 filings

Crashes Reported

12 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

NHTSA NCAP overall: 4/5 — Strong NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
SERVICE BRAKES388
ELECTRICAL SYSTEM113
VEHICLE SPEED CONTROL70
SERVICE BRAKES, HYDRAULIC61
STEERING47
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING40
ENGINE36
POWER TRAIN35
UNKNOWN OR OTHER26
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL18
SUSPENSION15
WHEELS11
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT11
FUEL/PROPULSION SYSTEM10
ELECTRONIC STABILITY CONTROL (ESC)8

Recalls (12)

24V89600027/11/2024

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fai

18V48600027/07/2018

STRUCTURE:BODY:TAILGATE

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

19V02100025/01/2019

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

17V82400021/12/2017

EQUIPMENT

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma

17V82100020/12/2017

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter.

18V33200017/05/2018

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler

18E09600016/10/2018

STEERING:LINKAGES

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering k

25V01000016/01/2025

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

17V56200012/09/2017

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

17V49900010/08/2017

WHEELS

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

19V34700009/05/2019

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power

18V10000008/02/2018

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Sh

Recent Complaints

20260219SERVICE BRAKES

The HCU for my truck failed and was replaced 6/25/2021. It failed again 12/2024 but before it could be replaced a recal for the HCU came out with the warning "The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning" Now the warning light keeps coming on and going off with the alarm sound as I drive. It also turns off the cruise control. This has been going on for well over a year with no date for a fix of something that can cause a crash without prior warning. There doesnt seem to be any urgency to fix something that can cause such a big problem. I have no choice other than to keep driving my truck hoping for the best. Any help with this is most appreciated. Thank you for your time, G. May

20260219VEHICLE SPEED CONTROL

The HCU for my truck failed and was replaced 6/25/2021. It failed again 12/2024 but before it could be replaced a recal for the HCU came out with the warning "The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning" Now the warning light keeps coming on and going off with the alarm sound as I drive. It also turns off the cruise control. This has been going on for well over a year with no date for a fix of something that can cause a crash without prior warning. There doesnt seem to be any urgency to fix something that can cause such a big problem. I have no choice other than to keep driving my truck hoping for the best. Any help with this is most appreciated. Thank you for your time, G. May

20260217CrashSERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 2500. The contact stated that the vehicle was previously repaired on two occasions under warranty and under extended warranty due to the brake failure. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available.  The contact stated that the ABS and the traction control warning lights were illuminated, along with a dinging sound. The contact stated that the warning lights had caused the 4WD and cruise control modes to become inoperable. Additionally, the contact stated that while her husband was driving 65 MPH, a deer jumped in front of the vehicle. The driver depressed the brake pedal, but the brakes locked up, and the vehicle failed to stop in time and hit the deer. The air bags did not deploy. There was no injury sustained. The driver's side fender, the bumpers and brackets, and the headlights were damaged. The driver taped up the damaged parts an

Mileage: 10,135

20260211VISIBILITY/WIPER

No heat on drivers side due to clogged heater core

20260204SERVICE BRAKES

C4B 2017 Ram D2 DD DF DJ DP Hydraulic C / Not Available We are at Risk everyday Yes Confirmed Recall and Problem Yes inspected by Ram Dealer & CarMax The warning lights and the noise constantly goes off and they’ve been happening since a few days after we purchased the vehicle and the dealership that we purchased, the vehicle knew about the problem and never fixed it until this recall which they’re still not fixing for us. I am going to file a lemon lawsuit. Unless they solve this issue. $40,000 Vehicles should not have these issues. The brakes are locking up and almost crashed several times . I can forward the receipt from the dealership, but it’s not letting me upload it on this page.

20260204ELECTRICAL SYSTEM

C4B 2017 Ram D2 DD DF DJ DP Hydraulic C / Not Available We are at Risk everyday Yes Confirmed Recall and Problem Yes inspected by Ram Dealer & CarMax The warning lights and the noise constantly goes off and they’ve been happening since a few days after we purchased the vehicle and the dealership that we purchased, the vehicle knew about the problem and never fixed it until this recall which they’re still not fixing for us. I am going to file a lemon lawsuit. Unless they solve this issue. $40,000 Vehicles should not have these issues. The brakes are locking up and almost crashed several times . I can forward the receipt from the dealership, but it’s not letting me upload it on this page.

20260204UNKNOWN OR OTHER

C4B 2017 Ram D2 DD DF DJ DP Hydraulic C / Not Available We are at Risk everyday Yes Confirmed Recall and Problem Yes inspected by Ram Dealer & CarMax The warning lights and the noise constantly goes off and they’ve been happening since a few days after we purchased the vehicle and the dealership that we purchased, the vehicle knew about the problem and never fixed it until this recall which they’re still not fixing for us. I am going to file a lemon lawsuit. Unless they solve this issue. $40,000 Vehicles should not have these issues. The brakes are locking up and almost crashed several times . I can forward the receipt from the dealership, but it’s not letting me upload it on this page.

20260128SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the audible warning chime activated unintendedly, and the ABS and traction control warning lights illuminated. Additionally, during the failure the cruise control feature was inoperable. The failure mileage was 174,000.

Mileage: 174,000

20260127SERVICE BRAKES

Hello, I received a recall notice "C7B" from FCA. Checking with my dodge dealer they said it has been completed. Problem is I never had this done. FYI, I have had past problems with this break system and it had been replaced I think 3 time, but no recall had been issued before all this. Anyway I contacted FCA and they now have given me the updated recall notice called C4B with no resolution or repairs and referred me to arbitration.

20260127SERVICE BRAKES

My ABS light has been on for 2 years. It was previously diagnosed as the ABS pump/module. The parts were on backorder. The C4B Recall came out over a year ago. There is still no parts available. My truck is at the dealer right now and they said they can't do anything with the Recall. I figured they could at least verify the failure and put in an order for the part. This a big safety issue for tons of RAM owners as most of us bought these trucks to tow and haul heavy equipment, trailers etc.. I am on several forums and everyone wants to get these repairs completed.

20260126SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 2500. The contact stated that while driving downhill, the brake pedal became inoperable, with the ABS and traction control warning lights illuminated. The contact stated that the brake pedal was depressed and went to the floorboard with a chatter while the brake pedal was depressed. The contact forcefully depressed the brake pedal to stop the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 114,000.

Mileage: 114,000

20260125SERVICE BRAKES

HCU issue. My traction control light is on and dealer said some of the 2017 rams were covered but not mine. I looked it up and there was a recall for the HCU’s

20260121VEHICLE SPEED CONTROL

While driving the anti-skid anti-lock failure light flashes with an audible warning. This has routinely been happening since early 2025, with the only local dealer advise is to rapidly depress the gas pedal with the key on (engine off). There’s been zero advancement to provide remedy to date. When I ask the dealer, he says “we haven’t been notified yet of parts being available. You’ll be notified when we get to okay. This is in reference to safety recall 24V-896.

20260121SERVICE BRAKES

While driving the anti-skid anti-lock failure light flashes with an audible warning. This has routinely been happening since early 2025, with the only local dealer advise is to rapidly depress the gas pedal with the key on (engine off). There’s been zero advancement to provide remedy to date. When I ask the dealer, he says “we haven’t been notified yet of parts being available. You’ll be notified when we get to okay. This is in reference to safety recall 24V-896.

20260120SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The contact stated that the vehicle was taken to the dealer when the recall notification was received; however, the contact was informed that the parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000.

Mileage: 116,000

20260116SERVICE BRAKES

I have called & been to Fletcher Chrysler in Franklin, IN and they said that there is still no remedy/fix for the brake recall on my vehicle. I use it to tow our 5th Wheel & am seriously worried about towing it in the Spring, as well as daily driving in around. It has now been 14 months and there still is no repair for this Recall issued in Nov 2024.

20260116FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I have called & been to Fletcher Chrysler in Franklin, IN and they said that there is still no remedy/fix for the brake recall on my vehicle. I use it to tow our 5th Wheel & am seriously worried about towing it in the Spring, as well as daily driving in around. It has now been 14 months and there still is no repair for this Recall issued in Nov 2024.

20260114SERVICE BRAKES

Received a re-call letter from FCA US LLC back in November of 2024 stating there was a re-call for the HCU which will affect the ABS as well and the ESC. ( Letter attached). Upon receiving the letter, I immediately ( with a day) starting calling around to dealerships to get it fixed, and not one was able to help me. Stating the part isn’t available, which was odd as I just received the letter. So I was thinking maybe I called to soon. I called once a month, every month since November 2024. Thinking this would be enough time to find the part, or find a new company or have the part fabricated some how? After months of no luck, I called Mopar/ Fiat. I was told the company that makes the part is no longer in business and when I asked about any other company making this part, no one was able to give me an answer or even another option for getting the re-call fixed. So, that leaves no solutions to get it fixed. Not to mention the chance of failure ( safety) and that fact that itâ€

20260113SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving approximately 35 MPH, the ABS warning light illuminated. The contact added that the vehicle drove as intended. The vehicle was not diagnosed or repaired due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.

Mileage: 75,000

20260112SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The hydraulic control unit warning light was illuminated. The local dealer was contacted and confirmed that the manufacturer had not provided a remedy for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue; the contact attempted to contact the manufacturer; however, the manufacturer was not responding. The contact had not experienced a failure.

Compare 2017RAM2500 to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2017 RAM 2500 have?
The 2017 RAM 2500 has 952 NHTSA complaints, 12 crashes, 7 fires, 12 injuries, and 0 deaths reported.
What is the safety rating for the 2017 RAM 2500?
The 2017 RAM 2500 received an overall NHTSA safety rating of 4/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2017 RAM 2500?
Yes, the 2017 RAM 2500 has 12 recall(s). The most common affected component is SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2017 RAM 2500?
The most-complained component for the 2017 RAM 2500 is SERVICE BRAKES with 388 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and VEHICLE SPEED CONTROL.
Is the 2017 RAM 2500 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2017 RAM 2500 has an NHTSA safety rating of 4/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.