2016 RAM 2500
362 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| POWER TRAIN | 61 |
| ENGINE | 52 |
| STEERING | 40 |
| ELECTRICAL SYSTEM | 34 |
| SERVICE BRAKES | 33 |
| UNKNOWN OR OTHER | 33 |
| VEHICLE SPEED CONTROL | 16 |
| FUEL/PROPULSION SYSTEM | 12 |
| STRUCTURE:BODY | 12 |
| AIR BAGS | 11 |
| SUSPENSION | 11 |
| SEAT BELTS | 6 |
| ENGINE AND ENGINE COOLING | 6 |
| EXTERIOR LIGHTING | 5 |
| WHEELS | 5 |
Recalls (14)
STRUCTURE:BODY:TAILGATE
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
STEERING:LINKAGES:DRAG:LINK:CONNECTION
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
ENGINE AND ENGINE COOLING:ENGINE
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, ca
EQUIPMENT
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter.
ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler
STEERING:LINKAGES
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering k
EQUIPMENT
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the
WHEELS
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power
AIR BAGS
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC).
Recent Complaints
The contact owns a 2016 Ram 2500. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V821000 (Power Train). The contact stated that while the vehicle was turned off with the key out of the ignition, the vehicle rolled backward and crashed into some trees. Additionally, the contact was able to move the gear shifter while the vehicle was turned off. The contact's son was inside the vehicle when the failure occurred; however, no injuries were sustained. No Po
Mileage: 30,000
The contact owns a 2016 Ram 2500. The contact stated while the vehicle was parked and running, she opened the front driver's side door and stepped on the running board with her body between the front driver's side door and the vehicle frame. The vehicle lunged forward independently, turned to the left and crashed into the front end of the passenger's side of the unoccupied vehicle parked next to it. The contact became trapped between the two vehicles and pinned between the driver's side door and
Mileage: 72,000
I was involved in a single vehicle accident due to a medical issue. I hit a utility pole, took out a cyclone fence, proceeded across a front yard of a home then almost directly into a block retaining wall. I was wearing my seat belt. My airbags did not deploy but I have no idea how fast I was going. From the damage to the pole and the wall and my truck I had to be going a decent speed. The police report noted that when they arrived my foot was on the accelerator and the back wheels were spi
My transmission got so hot climing up a hill it caught the excused on fire, thankfully had water in the truck an put the fire out no warnings nothing, just flush transmission hot went to stop an realized it was on fire, had to have transmission rebuilt an cooler lines an cooler repaired, still not runing right.
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE ATTEMPTING TO SHIFT GEARS, THE GEAR SHIFTER SEPARATED FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO BRYANT MOTORS (2901 SOUTH LIMIT AVE, SEDALIA, MO) WHERE THE FAILURE WAS REPAIRED. LATER, WHILE BACKING OUT OF THE GARAGE, THE TRANSMISSION WOULD NOT SWITCH INTO THE DRIVE POSITION. THE VEHICLE WOULD ONLY DRIVE IN FOURTH GEAR AND WAS TAKEN BACK TO THE DEALER WHO REPLACED THE BRAKE TRANSMISSION SHIFT INTERLOCK SOLENOID. ON ONE OCCASION, AFTER SWITCHIN
Mileage: 36,000
TL* THE CONTACT'S HUSBAND OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS PARKED IN A DRIVEWAY, IT SHIFTED OUT OF PARK AND ROLLED IN REVERSE UP A SMALL HILL, CRASHED INTO A HOUSE, AND THE VEHICLE CAME TO A STOP ONLY BECAUSE THE DRIVER SIDE DOOR WAS OPEN WHICH STOPPED THE VEHICLE FROM REVERSING ANY FURTHER. THE CONTACT MENTIONED THAT THE DRIVER WAS UNLOADING AT THE TIME AND DID NOT SUSTAIN ANY INJURIES DUE TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR THE FAILUR
Mileage: 31,000
HAVE 2016 RAM TRUCK, JUMPS OUT OF GEAR HITS A FENCE. TAKE IT TO A DEALER THEY ADMIT THERE IS A RECALL. THEY REPAIR THE RECALL AND TELL ME TO CALL FCA CUSTOMER SUPPORT 1800-992-1997 I SPEAK WITH QUINTIN AND HE TELLS ME SINCE THE DEALER ALREADY REPLACED THE PART, THEY CAN NOT CONFIRM THAT IS WHY MY TRUCK ROLLED INTO A FENCE. AND DENIED THE BODY REPAIRS. I ASK FOR DOCUMENTATION THAT STATES WHY THEY ARE REFUSING TO REPAIR DAMAGE DUE TO THEIR DEFECTIVE PRODUCT. THEY TELL ME THAT IS CONFIDENTIAL AND T
Mileage: 52,441
HAVE 2016 RAM TRUCK, JUMPS OUT OF GEAR HITS A FENCE. TAKE IT TO A DEALER THEY ADMIT THERE IS A RECALL. THEY REPAIR THE RECALL AND TELL ME TO CALL FCA CUSTOMER SUPPORT 1800-992-1997 I SPEAK WITH QUINTIN AND HE TELLS ME SINCE THE DEALER ALREADY REPLACED THE PART, THEY CAN NOT CONFIRM THAT IS WHY MY TRUCK ROLLED INTO A FENCE. AND DENIED THE BODY REPAIRS. I ASK FOR DOCUMENTATION THAT STATES WHY THEY ARE REFUSING TO REPAIR DAMAGE DUE TO THEIR DEFECTIVE PRODUCT. THEY TELL ME THAT IS CONFIDENTIAL AND T
Mileage: 52,441
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 55 MPH, THE REGENERATION PROCESS WARNING INDICATOR ILLUMINATED. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED EXTREME HEAT COMING FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO MCSWEENEY CHRYSLER DODGE JEEP RAM (2605 DR JOHN HAYNES DR, PELL CITY, AL 35125, (205) 814-7300) WHERE THE CONTACT WAS INFORMED THAT THEY WERE AWARE OF THE FAILURE. AT NIGHT, BLUE FLAMES CAME OUT OF THE EXHAUST PIPE WHEN THE REGENERATION PROCESS BEGAN. THE VEHICLE WAS
Mileage: 35,775
I WAS DRIVING DOWN THE STREET AT 35 MPH WHEN ALL OF A SUDDEN I LOST MY BRAKES. I HAD TO SWERVE TO AVOID HITTING ANOTHER CAR AND ENDED UP ON THE SIDEWALK. I THEN PUSHED MY EMERGENCY BRAKE IN TO STOP. I RAN INTO A STREET SIGN AND THE FRONT PASSENGER QUARTER PANEL, LIGHT AND MIRROR WERE DAMAGED. ONCE I WAS ABLE TO GET A TOW TO MY OFFICE I REALIZED THAT WHAT HAD HAPPENED WAS THE SHOCK HAD BROKEN OFF THE AXLE AND SEVERED THE BRAKE LINE. THIS IS THE FOURTH TIME THAT THIS SHOCK HAS COME OF THE AXLE AND
Mileage: 53,000
I WAS DRIVING DOWN THE STREET AT 35 MPH WHEN ALL OF A SUDDEN I LOST MY BRAKES. I HAD TO SWERVE TO AVOID HITTING ANOTHER CAR AND ENDED UP ON THE SIDEWALK. I THEN PUSHED MY EMERGENCY BRAKE IN TO STOP. I RAN INTO A STREET SIGN AND THE FRONT PASSENGER QUARTER PANEL, LIGHT AND MIRROR WERE DAMAGED. ONCE I WAS ABLE TO GET A TOW TO MY OFFICE I REALIZED THAT WHAT HAD HAPPENED WAS THE SHOCK HAD BROKEN OFF THE AXLE AND SEVERED THE BRAKE LINE. THIS IS THE FOURTH TIME THAT THIS SHOCK HAS COME OF THE AXLE AND
Mileage: 53,000
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING THE VEHICLE, THE GEAR SHIFT LEVER WAS PLACED IN THE REVERSE POSITION, BUT THE VEHICLE ACCELERATED FORWARD. AS A RESULT, THE VEHICLE CRASHED INTO A MOBILE HOME AND A PORTABLE SHED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE AND MID-SECTION. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE LOCAL HOSPITAL TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT D
Mileage: 23,000
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING THE VEHICLE, THE GEAR SHIFT LEVER WAS PLACED IN THE REVERSE POSITION, BUT THE VEHICLE ACCELERATED FORWARD. AS A RESULT, THE VEHICLE CRASHED INTO A MOBILE HOME AND A PORTABLE SHED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE AND MID-SECTION. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE LOCAL HOSPITAL TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT D
Mileage: 23,000
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAGS WERE MISSING SPRINGS. THE VEHICLE WAS REPAIRED AND DEEMED OPERABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Mileage: 30,000
WHEN PULLING A CAMPER THE TRUCK SHUT OFF (THERE WAS NO FUNCTION OF THE GAS OR BRAKE PEDAL) CAUSING THE CAMPER TO JACK KNIFE AND HIT THE REAR TAIL LIGHT. WHEN THE CAMERA CAUGHT UP TO THE TRUCK WET SPUN 180 DEGREES AT 65 MPH THEN FLIPPED. NO AIRBAG WENT OFF AND THE SEATBELT DID NOT STAY LOCKED. MY SON WHO WAS SITTING IN THE BACK CLIMBED OUT OF THE BACKSEAT WITHOUT UNLATCHING HIS SEATBELT.
Mileage: 8,000
WHEN PULLING A CAMPER THE TRUCK SHUT OFF (THERE WAS NO FUNCTION OF THE GAS OR BRAKE PEDAL) CAUSING THE CAMPER TO JACK KNIFE AND HIT THE REAR TAIL LIGHT. WHEN THE CAMERA CAUGHT UP TO THE TRUCK WET SPUN 180 DEGREES AT 65 MPH THEN FLIPPED. NO AIRBAG WENT OFF AND THE SEATBELT DID NOT STAY LOCKED. MY SON WHO WAS SITTING IN THE BACK CLIMBED OUT OF THE BACKSEAT WITHOUT UNLATCHING HIS SEATBELT.
Mileage: 8,000
WHEN PULLING A CAMPER THE TRUCK SHUT OFF (THERE WAS NO FUNCTION OF THE GAS OR BRAKE PEDAL) CAUSING THE CAMPER TO JACK KNIFE AND HIT THE REAR TAIL LIGHT. WHEN THE CAMERA CAUGHT UP TO THE TRUCK WET SPUN 180 DEGREES AT 65 MPH THEN FLIPPED. NO AIRBAG WENT OFF AND THE SEATBELT DID NOT STAY LOCKED. MY SON WHO WAS SITTING IN THE BACK CLIMBED OUT OF THE BACKSEAT WITHOUT UNLATCHING HIS SEATBELT.
Mileage: 8,000
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO INCREASE IN SPEED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CHECK ENGINE INDICATOR WAS CONSTANTLY ILLUMINATED. WHEN THE FAILURE OCCURRED, THE CONTACT HAD TO RESTART THE VEHICLE TO RESUME NORMAL OPERATION. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE WHEN THE FAILURE OCCURRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS
Mileage: 28,248
2016 RAM DIESEL 6.7 L EXPERIENCING STALLING WHEN DECELERATING TO STOP - LOSE POWER, RAN OFF ROAD AS RESULT. VEHICLE HAS 3 SECOND DELAY WHEN ATTEMPTING TO ACCELERATE- SERIOUS SAFETY CONCERN CAUSED SEVERAL NEAR MISSES
Mileage: 2,500
I WAS DOING ABOUT 50MPH DOWN A STATE ROAD WHEN A GUY PULLED OUT IN FRONT OF ME ATTEMPTING TO GO IN THE DIRECTION I WAS COMING FROM. I SLAMMED ON THE BRAKES AND TURNED THE WHEEL SLIGHTLY TO THE LEFT TO SO IT WAS NOT A DIRECT T-BONE. THE FRONT END OF MY BRAND NEW TRUCK WHICH HAD 292 MILES ON IT WAS CAVED IN AND THE HIT MADE HIS VEHICLE COME AROUND AND HIT THE PASSENGER SIDE OF MY TRUCK. NOT ONE AIRBAG WENT OFF. I'M ASSUMING I WAS DOING 40-45MPH ON IMPACT. ...UPDATED 07/10/17 *BF *CN
Mileage: 292