2013 RAM 2500

271 complaints filed with NHTSA.

271
Complaints
10
Crashes
7
Fires
6
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
3/5
Rollover

Complaints by Component

ComponentCount
ENGINE42
ELECTRICAL SYSTEM41
STEERING31
SUSPENSION23
FUEL/PROPULSION SYSTEM22
UNKNOWN OR OTHER22
POWER TRAIN21
VEHICLE SPEED CONTROL13
FUEL SYSTEM, DIESEL8
SERVICE BRAKES8
AIR BAGS8
VISIBILITY/WIPER5
EXTERIOR LIGHTING4
ENGINE AND ENGINE COOLING:ENGINE:DIESEL4
WHEELS3

Recalls (16)

15V46100023/07/2015

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equip

15V45900022/07/2015

AIR BAGS:FRONTAL

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub

15V46000022/07/2015

SEAT BELTS

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air

17V82400021/12/2017

EQUIPMENT

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma

17V82100020/12/2017

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter.

18E09600016/10/2018

STEERING:LINKAGES

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering k

16E04100016/05/2016

EQUIPMENT

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

16V73900013/10/2016

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

17V56200012/09/2017

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

17V49900010/08/2017

WHEELS

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

19V34700009/05/2019

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power

17V30200009/05/2017

AIR BAGS

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC).

14V63500008/10/2014

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

13V23700004/06/2013

EXTERIOR LIGHTING:TURN SIGNAL

Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver

13V24000004/06/2013

EXTERIOR LIGHTING:HEADLIGHTS

Chrysler is recalling certain model year 2013 Ram 2500 and 3500 trucks manufactured January 7, 2013, through February 28, 2013 and equipped with optional premium headlamps. The headlamp shutters may function improperly when in high-beam mode. Thus, these vehicles fail to conform to the requirement

13V12200003/04/2013

ENGINE AND ENGINE COOLING

Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 2500 and 3500 trucks manufactured January 7, 2013, through March 6, 2013. The engine cover may trap an excessive amount of heat under the cover.

Recent Complaints

20200820FireUNKNOWN OR OTHER

I WAS DRIVING MY GMC ACADIA WHEN IT STARTED TO SMOKE SO I PULLED OVER AND IT WAS ON FIRE. THE WHOLE CAR BURNT.

Mileage: 170,000

20191223FirePOWER TRAIN

DRIVER PERFORMED A PRE-USE WALK AROUND INSPECTION ON VEHICLE AND OBSERVED NO DAMAGE. DRIVER PROCEEDED ON TO DESTINATION. DRIVER MERGED ON TO HWY 70 EAST AND ACCELERATED TO THE POSTED SPEED LIMIT OF 75MPH AND SET THE CRUISE CONTROL. WITH NO OTHER VEHICLES AROUND THE DRIVER, ON OR AROUND MILE MARKER 184, THE VEHICLE STARTED TO MAKE A LOUD GRINDING SOUND AND VIOLENTLY VIBRATED. THE DRIVER PRESSED THE BREAK TO DISENGAGE THE CRUISE CONTROL AND LOOKED AT THE CENTER FLOORBOARD TO INVESTIGATE THE PR

Mileage: 62,732

20190409FirePOWER TRAIN

I WAS DRIVING IN THE FAST LANE WITH NO UNUSUAL NOISES OR VIBRATIONS. ALL OF MY GAUGES WERE NORMAL. ALL OF A SUDDEN, MY PICKUP TRUCK STARTED SHAKING VIOLENTLY, AND THERE WAS A CLANGING BANGING NOISE OR SENSATION. I IMMEDIATELY PUT MY BLINKER ON AND HEADED FOR THE RIGHT SIDE OF THE FREEWAY. AS I ATTEMPTED TO BRAKE TO SLOW DOWN, IT FELT LIKE I WAS LOSING POWER, , THE TRUCK WAS STILL SHAKING SO I TIGHTLY GRASPED THE WHEEL AND CRANKED IT OVER TO THE RIGHT SIDE OF THE ROADWAY, OFF OF THE PAVEMENT ALTO

Mileage: 130,000

20181224FireELECTRICAL SYSTEM

WHILE DRIVING ALTERNATOR STARTED SMELLING AND RAPID CHANGES IN VOLTAGE. WHEN STOPPED AND OPENED HOOD ALTERNATOR WAS SMOKING AND STARTING TO CATCH ON FIRE. TRUCK WAS BEING DRIVEN ON CITY STREET AS WELL AS A HIGHWAY. I HAVE TAKEN THE TRUCK TO DEALERSHIP IN JULY TO CORRECT ALL RECALLS. THE DEALERSHIP DID ALL OTHER RECALLS OTHER THEN ALTERNATOR THEY SAID THEY DID NOT HAVE THE PARTS AND WOULD CALL ME WHEN THEY COULD GET THE PARTS. IT IS NOW DECEMBER 23RD AND NO CALL WHEN THE ISSUE HAPPENED.

Mileage: 50

20180815CrashPOWER TRAIN

ON APRIL 21, 2018, I PULLED MY 2013 RAM 2500 4X4 OUT OF MY BARN TO GO SHOPPING. THERE WAS ABOUT 3 TO 4 INCHES OF SNOW ON THE GROUND. I PUT THE TRUCK INTO PARK AND GOT OUT TO CLOSE THE BARN DOOR. AFTER ABOUT 2 STEPS AWAY FROM THE DRIVER'S DOOR, THE TRUCK STARTED TO ROLL. I TURNED AROUND A TRIED TO GET TO THE CONTROLS TO STOP THE TRUCK. I WAS KNOCKED DOWN BY THE TRUCK AND RUN OVER BY THE DRIVERS SIDE TIRE AND WHEEL. I SUSTAINED INJURIES TO MY LEFT LEG. I HAVE FOUND THE SHIFTER CAN INDICATE

Mileage: 25,485

20180330UNKNOWN OR OTHER

AFTER BEING PUT IN PARK, VEHICLE ROLLED AWAY CAUSING NO PROPERTY DAMAGE, JUST BODILY INJURY

Mileage: 40,000

20180117FireENGINE

TL* THE CONTACT OWNED A 2013 RAM 2500. THE CONTACT STARTED THE VEHICLE REMOTELY TO WARM UP THE VEHICLE. AFTER TEN MINUTES, THE CONTACT NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AT 866-726-4636 AND STATED THAT SOMEONE WOULD CALL THE CONTACT. CASE NUMBER: 332

Mileage: 37,500

20170221CrashSTEERING

MY TRUCK HAS THE DEATH WOBBLE.... A VIOLENT SHAKING OF THE FRONT END AT HIGHWAY SPEEDS ...... VERY DANGEROUS!! I WENT OFF OF THE ROAD LAST WEEK AND ENDED UP IN A COTTON FIELD. ONCE THE DEATH WOBBLE STARTED I HAD NO CONTROL OF THE BRAKES OR STEERING WHEEL. PLEASE HELP BEFORE ME OR SOMEONE DIES!!!!! I HAVE PUT ALL NEW BALL JOINTS , TRACK BAR, RIGHT AND LEFT UPPER TIE RODS, DAMPER,3 ALIGNMENTS, MY FRONT RIGHT SHOCK, AND THE RIGHT HUB ASSEMBLY ALL VALUED AT $2751.60 SO FAR AND IVE DONE MOST OF THE W

Mileage: 77,000

20170221CrashSUSPENSION

MY TRUCK HAS THE DEATH WOBBLE.... A VIOLENT SHAKING OF THE FRONT END AT HIGHWAY SPEEDS ...... VERY DANGEROUS!! I WENT OFF OF THE ROAD LAST WEEK AND ENDED UP IN A COTTON FIELD. ONCE THE DEATH WOBBLE STARTED I HAD NO CONTROL OF THE BRAKES OR STEERING WHEEL. PLEASE HELP BEFORE ME OR SOMEONE DIES!!!!! I HAVE PUT ALL NEW BALL JOINTS , TRACK BAR, RIGHT AND LEFT UPPER TIE RODS, DAMPER,3 ALIGNMENTS, MY FRONT RIGHT SHOCK, AND THE RIGHT HUB ASSEMBLY ALL VALUED AT $2751.60 SO FAR AND IVE DONE MOST OF THE W

Mileage: 77,000

20161229FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT THE VEHICLE HAD A RAPID ALTERNATOR FAILURE DUE TO DIODE THERMAL FATIGUE. IN ADDITION, THE VEHICLE SHUT OFF DUE TO AN UNDERHOOD ELECTRICAL FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM) FOR THE SAME FAILURE. THE DEALER DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE

Mileage: 80,000

20161118FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 35 MPH, THE ALTERNATOR CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOT CALLED AND NO REPORTS WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,300.

Mileage: 64,300

20160801CrashPOWER TRAIN

2013 RAM 2500 - ON JUNE 1, 2016 I WAS PLACING CAR SEATS INTO THE TRUCK. THE KEYS WERE IN MY POCKET AND NOT RUNNING. MY 3 YEAR SON WAS SITTING IN THE FRONT SEAT WHILE I SECURED THE CAR SEATS. MY SON GRABBED THE GEAR SHIFTER AND THE TRUCK WENT INTO GEAR ROLLING DOWN A 25' EMBANKMENT AND STRIKING A TREE AT THE BOTTOM. UPON A POST ACCIDENT INSPECTION, I FOUND THAT THE VEHICLE WOULD SHIFTING INTO AND OUT OF PARK WITH NO KEY IN THE IGNITION AND WITHOUT DEPRESSING THE BRAKE. THE INCIDENT WAS REP

Mileage: 102,000

20160429CrashAIR BAGS

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. IN ADDITION, THE AIR BAGS DID NOT DEPLOY, THE ELECTRICAL SYSTEM DID NOT SHUT DOWN, AND THE SEAT BELTS DID NOT RETRACT. PRIOR TO THE ACCIDENT, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER A DETERMINATION HAD NOT BEEN ESTABLISHED WHETHER THE VEHICLE WAS DESTROYED OR NOT. THE MANUFACTURER

Mileage: 29,000

20160429CrashELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. IN ADDITION, THE AIR BAGS DID NOT DEPLOY, THE ELECTRICAL SYSTEM DID NOT SHUT DOWN, AND THE SEAT BELTS DID NOT RETRACT. PRIOR TO THE ACCIDENT, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER A DETERMINATION HAD NOT BEEN ESTABLISHED WHETHER THE VEHICLE WAS DESTROYED OR NOT. THE MANUFACTURER

Mileage: 29,000

20160429CrashSEAT BELTS

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. IN ADDITION, THE AIR BAGS DID NOT DEPLOY, THE ELECTRICAL SYSTEM DID NOT SHUT DOWN, AND THE SEAT BELTS DID NOT RETRACT. PRIOR TO THE ACCIDENT, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER A DETERMINATION HAD NOT BEEN ESTABLISHED WHETHER THE VEHICLE WAS DESTROYED OR NOT. THE MANUFACTURER

Mileage: 29,000

20151114CrashVEHICLE SPEED CONTROL

WHEN I HIT THE GAS PEDAL AND LET OFF FOR A SECOND AND THEN TRY TO RETURN TO THE GAS PEDAL THERE IS NOTHING. A LOT OF PEOPLE CALL IT "DEAD PEDAL" IT HAS ALMOST GOTTEN ME HIT MANY TIMES DRIVING IN TRAFFIC. THIS HAPPENED ON A MOUNTAIN ROAD IN THE SNOW AND ALMOST GOT ME AND MY WIFE KILLED. IF THERE HAD NOT BEEN A STUMP THERE, WE WOULD HAVE PLUNGED ABOUT 500 FEET OFF THE EDGE OF THE MOUNTAIN. NOT COOL. THE DEALER TOLD ME THERE WAS NOTHING THEY COULD DO. I GUESS WHEN IT GETS ME KILLED, I WILL HAVE TO

Mileage: 23,000

20141209CrashSEAT BELTS

HIT A DEER AND SIDE CURTAIN AIRBAGS DEPLOYED. AFTER INCIDENT OCCURRED SEATBELT WOULD NOT RELEASE, POLICE HAD ALSO ATTEMPTED TO RELEASE SEATBELT BUT HAD TO END UP CUTTING THE BELT TO GET MY HUSBAND OUT OF THE VEHICLE.

Mileage: 34,000

20140317CrashSTEERING

LEFT HOUSE DRIVING EAST ON 8200S WHEN APPROX 5200 W I LOST STEERING AND VEERED TO THE RIGHT, HITTING A STREET LIGHT AND SKIDDING ALONG A CONCRETE FENCE. I STOPPED, EXITED VEHICLE AND TWO MEN THAT WITNESSED COME UP AND SAID YOUR STEERING ARM BROKE, AT THE TIME I WAS IN SHOCK AND ATTRIBUTED THEM SAYING ARM BEING BROKE WAS RESULT OF ACCIDENT BUT THAT WOULD EXPLAIN WHY LOST CONTROL OF VEHICLE, I ASSUME THEY ALSO CALLED POLICE AS I NEVER MADE THE CALL AND OFFICER SHOWED UP ON SCENE. THE NEXT DAY I

Mileage: 5,000