Total Complaints
309 filings
RAM 2500 · model year
309 NHTSA complaints, 11 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2010RAM2500 carries 309 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 11 crashes, 6 fires, 9 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2010 2500 is steering with 147 filings, followed by suspension (30) and engine (20). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2010 2500. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
309 filings
Crashes Reported
11 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume, review patterns below.
| Component | Count |
|---|---|
| STEERING | 147 |
| SUSPENSION | 30 |
| ENGINE | 20 |
| ELECTRICAL SYSTEM | 19 |
| UNKNOWN OR OTHER | 13 |
| POWER TRAIN | 12 |
| WHEELS | 9 |
| FUEL/PROPULSION SYSTEM | 8 |
| STEERING:LINKAGES:TIE ROD ASSEMBLY | 7 |
| TIRES | 4 |
| STRUCTURE | 3 |
| SERVICE BRAKES | 3 |
| STRUCTURE:BODY | 3 |
| SUSPENSION:FRONT | 2 |
| SERVICE BRAKES, HYDRAULIC | 2 |
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter.
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
STEERING:LINKAGES:TIE ROD ASSEMBLY
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
STEERING:LINKAGES:TIE ROD ASSEMBLY
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4,
The contact owns a 2010 Dodge Ram 2500. The contact stated that while performing routine maintenance on the vehicle, the contact observed that the passengerâs and driverâs side support rails on the sub frame had several sections that were severely rusted. The contact stated that there were gaps of approximately 2-feet on both rails where the metal was rusted through. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and became aware that the failure was a known issue. The manufacturer was not informed of the failure. The failure mileage was approximately 189,000.
Mileage: 189,000
The contact owns a 2010 Ram 2500. The contact stated while driving approximately 70 MPH, the vehicle was driven over uneven pavement, causing the ignition key to fall out of the ignition. The contact coasted to the side of the road and placed the key back in the ignition and continued driving; however, the failure reoccurred several more times. The contact found information of NHTSA Campaign Number: 10V200000 (Electrical System). The contact called the dealer about the failure and confirmed that the VIN was not included in the recall. The contact called another dealer, R C Bliss Inc (901 Lyndale Ave N, Faribault, MN 55021) and it was confirmed that the VIN was not included. The vehicle was not repaired. The vehicle was taken to a certified mechanic however, the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and confirmed that VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The fai
This is the 3rd time this happened to me. The first time I was driving around 55 and the truck started to shake so bad I could not actually hold onto the steering wheel, and I made it to the side of the road. I thought was a flat tire and I pulled over to find nothing wrong. The second was bad as it shook so violently, I was unable to make it to the side of the road, so I hit the brakes in the middle of traffic to stop. This 3rd time I happen to be traveling 65 mph on the interstate in PA and hit a small bump and all of the sudden the truck felt like it was bouncing off of the road. I hit the brakes to slow down and drove to the side and into a field. I purchased tie rods and actually the entire front suspension. This was the worst shaking I have ever felt in 45 years of driving. This is going to get me killed when this happens on the road. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
This is the 3rd time this happened to me. The first time I was driving around 55 and the truck started to shake so bad I could not actually hold onto the steering wheel, and I made it to the side of the road. I thought was a flat tire and I pulled over to find nothing wrong. The second was bad as it shook so violently, I was unable to make it to the side of the road, so I hit the brakes in the middle of traffic to stop. This 3rd time I happen to be traveling 65 mph on the interstate in PA and hit a small bump and all of the sudden the truck felt like it was bouncing off of the road. I hit the brakes to slow down and drove to the side and into a field. I purchased tie rods and actually the entire front suspension. This was the worst shaking I have ever felt in 45 years of driving. This is going to get me killed when this happens on the road. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
This is the 3rd time this happened to me. The first time I was driving around 55 and the truck started to shake so bad I could not actually hold onto the steering wheel, and I made it to the side of the road. I thought was a flat tire and I pulled over to find nothing wrong. The second was bad as it shook so violently, I was unable to make it to the side of the road, so I hit the brakes in the middle of traffic to stop. This 3rd time I happen to be traveling 65 mph on the interstate in PA and hit a small bump and all of the sudden the truck felt like it was bouncing off of the road. I hit the brakes to slow down and drove to the side and into a field. I purchased tie rods and actually the entire front suspension. This was the worst shaking I have ever felt in 45 years of driving. This is going to get me killed when this happens on the road. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Fuel pump failed with no warning. Best One of Indy confirmed and replaced. It was parked and would not start.
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT THE EXHAUST SYSTEM REGENERATION REQUIRED NOW WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Mileage: 43,000
I RECEIVED A VE5 LATE LIFE EMISSION PERFORMANCE DEGRADATION RECALL IN JANUARY 2021. I HAD THE RECALL PERFORMED ON 1.27/2021 AT RAZZARI DODGE, MERCED. THEY INSTALLED A NEW CAT CONVERTER AND EXHAUST MANIFOLD. WHEN I GOT MY TRUCK BACK, I HAD AN CEL ERROR CODE P2271 O2 SENSOR. I HAD TO PAY $707.74 AND $978.98 TO GET THE TRUCK RUNNING. I HAD NO PREVIOUS CEL. I THINK THEY BROKE THE WIRING HARNESS OR O2 SENSORS WHEN THEY PERFORMED THE RECALL. . I THINK THE VE5 RECALL REPAIR, SHOULD MAKE THE ENTIRE EMISSIONS SYSTEM FUNCTION, INCLUDING THE CONTROL ELECTRONICS.
Mileage: 144,074
I RECEIVED A VE5 LATE LIFE EMISSION PERFORMANCE DEGRADATION RECALL IN JANUARY 2021. I HAD THE RECALL PERFORMED ON 1.27/2021 AT RAZZARI DODGE, MERCED. THEY INSTALLED A NEW CAT CONVERTER AND EXHAUST MANIFOLD. WHEN I GOT MY TRUCK BACK, I HAD AN CEL ERROR CODE P2271 O2 SENSOR. I HAD TO PAY $707.74 AND $978.98 TO GET THE TRUCK RUNNING. I HAD NO PREVIOUS CEL. I THINK THEY BROKE THE WIRING HARNESS OR O2 SENSORS WHEN THEY PERFORMED THE RECALL. . I THINK THE VE5 RECALL REPAIR, SHOULD MAKE THE ENTIRE EMISSIONS SYSTEM FUNCTION, INCLUDING THE CONTROL ELECTRONICS.
Mileage: 144,074
I TOOK IT TO THE DODGE DEALER FOR A RECALL NOTICE I RECEIVED, THE RECALL WAS FOR THE CATALYTIC CONVERTER AND THE EXHAUST MANIFOLD TO BE REPLACED. THE WORK WAS COMPLETED, I TOOK THE TRUCK HOME AND ASSUMED THINGS WERE FINE. IN JANUARY OF THIS YEAR I WENT UNDER THE TRUCK TO SEE ABOUT A OIL LEAK I WAS HAVING A PROBLEM WITH, I NOTICED THE CATALYTIC CONVERTER WAS DIRTY LOOKING AND HAD SCRATCHES ON IT. IT HAD A BROWNISH KIND OF LIGHT FILM ON IT. I DID NOT LOOK LIKE A NEW ONE. I TOOK IT TO ANOTHER REPAIR SHOP FOR THEIR OPINION. THEY COULDN'T BE SURE BUT THEY SAID IT LOOKS LIKE AN OLD ONE ALSO, THEY INSPECTED THE EXHAUST MANIFOLD AND TOLD ME IT HAS RUST STAINS ON IT AND DOES NOT LOOK LIKE A NEW ONE. I AM IN NEED OF SOMEONE TO REFER ME TO AN EXPERT SO WE CAN DETERMINE IF WEATHER OR NOT THE DEALER ACTUALLY REPLACED THE THE PARTS OR NOT. CAN YOU HELP PLEASE.
IT'S A RANDOM OCCURRENCE. WHILE I'M STARTING IT, I HAVE TO RESTOP WHEN I'M DRIVING NO WARNING, IT'S A MANUAL TRANSMISSION. THAT ADDS A HUGE DANGER WHEN YOUR TRUCK DIES IN MOTION IT'S A BIG TRUCK IT'S A WORK TRUCK WHICH MAKES IT EVEN MORE HORRIFYING.!! PLEASE TAKE THIS SERIOUSLY THIS IS A HUGE DANGER I CAN'T STRESS HOW IMPORTANT THIS IS AND I'M SURE ALL THE ALL OF THEM ARE
Mileage: 60,000
IT'S A RANDOM OCCURRENCE. WHILE I'M STARTING IT, I HAVE TO RESTOP WHEN I'M DRIVING NO WARNING, IT'S A MANUAL TRANSMISSION. THAT ADDS A HUGE DANGER WHEN YOUR TRUCK DIES IN MOTION IT'S A BIG TRUCK IT'S A WORK TRUCK WHICH MAKES IT EVEN MORE HORRIFYING.!! PLEASE TAKE THIS SERIOUSLY THIS IS A HUGE DANGER I CAN'T STRESS HOW IMPORTANT THIS IS AND I'M SURE ALL THE ALL OF THEM ARE
Mileage: 60,000
IT'S A RANDOM OCCURRENCE. WHILE I'M STARTING IT, I HAVE TO RESTOP WHEN I'M DRIVING NO WARNING, IT'S A MANUAL TRANSMISSION. THAT ADDS A HUGE DANGER WHEN YOUR TRUCK DIES IN MOTION IT'S A BIG TRUCK IT'S A WORK TRUCK WHICH MAKES IT EVEN MORE HORRIFYING.!! PLEASE TAKE THIS SERIOUSLY THIS IS A HUGE DANGER I CAN'T STRESS HOW IMPORTANT THIS IS AND I'M SURE ALL THE ALL OF THEM ARE
Mileage: 60,000
THE AIR BAG LIGHT BEGAN FLASHING OFF AND ON INTERMITTENTLY WHILE DRIVING. AFTER A FEW WEEKS, THE LIGHT JUST STAYED ON AND REMAINS ON. WHEN MY TRUCK WAS IN FOR SERVICE, I WAS INFORMED THE OCR MODULE HAD FAILED AND WAS QUOTED APPROXIMATELY $750 TO REPAIR. SEEMS TO ME THIS IS A NON-SERVICEABLE SAFETY COMPONENT THAT HAS FAILED. I HOPE THIS SYSTEM FAILURE IS A RECALL ISSUE.
Mileage: 96,000
I HAVE A 2010 DODGE RAM 2500 ST. THE VEHICLE IGNITION WON'T ALLOW THE VEHICLE TO START SOME TIMES. ALSO WHEN DRIVING DOWN THE ROAD, THE TRUCK CUTS OFF AND I HAVE TO RESTART IT IN THE MIDDLE OF TRAFFIC. IVE HAD TO ROLL TO THE SIE OF THE ROAD ON MUTIPLE OCCASSIONS UNTIL I CAN GET IT RESTARTED, LUCKILY I HAVENT HAD AN ACCIDENT YET. I GOOGLED THE ISSUE AND IT SEEMS TO BE A COMMON PROBLEM WITH THE WIN MODULE ON THE DODGE VEHICLES YET THERE HASNT BEEN A RECALL INITIATED. IT'S TURNING INTO A DAILY OCCURRACE WITH THIS.
Mileage: 305,000
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT POWER STEERING PUMP CAP DID NOT VENT PROPERLY AND AS THE CONTACT ATTEMPTED TO CHECK THE STEERING FLUID, NOT REALIZING THAT THE POWER STEERING FLUID WAS UNDER PRESSURE, THE FLUID EXPLODED AND BURNED THE CONTACT'S RIGHT HAND AND NECK. THE BURNS WERE SECOND DEGREE. THE CONTACT STATED THAT IF HE DID NOT HAVE SUNGLASSES ON, HE WOULD HAVE SUSTAINED MORE SEVERE INJURIES. THE CONTACT CALLED THE LA FONTAINE CHRYSLER DEALER, LOCATED IN SALINE, MICHIGAN AT: 248-887-4747 AND WAS TOLD THAT THE VIN WAS NOT PART OF NHTSA CAMPAIGN NUMBER: 10V616000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Mileage: 190,000
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE RODE OVER A BUMP IN THE ROADWAY AND EXPERIENCED THE DEATH WOBBLE. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS DUE TO THE FAILURE TO BE DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT THE STEERING TRACK BAR, THE STEERING COLUMN STABILIZER, INNER AND OUTER TIE RODS, STEERING DAMPENER, BALL JOINTS AND WHEEL BEARINGS WERE REPLACED HOWEVER, THE FAILURE RECURRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Mileage: 60,000
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE RODE OVER A BUMP IN THE ROADWAY AND EXPERIENCED THE DEATH WOBBLE. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS DUE TO THE FAILURE TO BE DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT THE STEERING TRACK BAR, THE STEERING COLUMN STABILIZER, INNER AND OUTER TIE RODS, STEERING DAMPENER, BALL JOINTS AND WHEEL BEARINGS WERE REPLACED HOWEVER, THE FAILURE RECURRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Mileage: 60,000
ON THE EVENING OF MAY 1ST, 2020, I PULLED MY 2010 DODGE RAM 2500 TRX 4WD INTO MY SONS? DRIVEWAY AND DROPPED OFF MY GRANDDAUGHTER. I WENT TO BACK OUT OF THE DRIVEWAY TURNING MY WHEEL TO THE RIGHT AS I BACKED OUT I HEARD WHAT SOUNDED LIKE I RAN OVER A LARGE ROCK, AS I PULLED FORWARD I TURNED MY WHEEL TO THE LEFT AND PROCEEDED FORWARD ONLY TO HAVE THE TRUCK GO RIGHT BACK IN THE YARD WHERE I HAD JUST PULLED OUT. I REALIZED THAT THERE WAS AN ISSUE WITH THE STEERING. I CLIMBED UNDER THE TRUCK TO DISCOVER THAT THE TIE ROD HAD SHEARED OFF AT THE PITMAN ARM. THIS CAUSED A COMPLETE LOSS OF STEERING. I HAD A FRONT-END ALIGNMENT ABOUT 2 YEARS AGO WITH NO ISSUES. PRIOR TO THAT I HAD A RECALL ISSUE WITH THE DRAG LINK ABOUT 3 OR 4 YEARS AGO WITH NO OTHER KNOWN ISSUES. I DO NOT DRIVE THE TRUCK OFF ROAD JUST ON PAVED ROADS. THE PARTS ARE THE FACTORY SEALED TIE ROD WITH NO GREASE FITTING. I HAVE BEEN REPAIRING VEHICLES FOR OVER 40. I HAVE NEVER SEEN THIS TYPE OF FAILURE. THE NORMAL FAILURE MODE FOR THIS
Mileage: 220,000
VEHICLE CONSTANTLY GETTING EXHAUST FUMES INTO CAB OF TRUCK.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.