Total Complaints
12 filings
PORSCHE MACAN · model year
12 NHTSA complaints, 7 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2021PORSCHEMACAN carries 12 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 7 crashes, 1 fire, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2021 MACAN is service brakes with 3 filings, followed by unknown or other (3) and power train (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 5 investigation files overlapping the 2021 MACAN. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
12 filings
Crashes Reported
7 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SERVICE BRAKES | 3 |
| UNKNOWN OR OTHER | 3 |
| POWER TRAIN | 2 |
| STRUCTURE:BODY | 2 |
| STEERING | 1 |
| AIR BAGS | 1 |
SUSPENSION:FRONT:SHOCK ABSORBER
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Porsche Macan, Macan S, Macan GTS, and Macan Turbo vehicles. The screw connection on the shock absorbers of the front and rear axle might not be tightened properly.
The CHIME SPEAKER in the failed with less than vehicle 11,000 miles on the odometer. This extremely low mileage indicates that the failure is due to a manufacturing defect rather than standard wear and tear. I am particularly concerned because this is not merely a convenience issue; it is a significant safety concern. The chime speaker is the primary method of delivering audible alerts for: - Turn Signal Indicators: The lack of an audible "click" prevents confirmation that signals are active, which can lead to driver error or unintentional signaling. - Seatbelt Warnings: Critical reminders for passenger safety are now silenced. - System Fault Alerts: Any immediate mechanical or electrical warnings from the vehicleâs diagnostic systems are currently uncommunicated to the driver. - Lane departure warnings. - Collision alerts - Blind spot alerts - Other advanced driving assist and safety systems. The fault has been reproduced and confirmed by the dealer (Porsche Tysons Corner). The fau
On November 12, 2025 the transmission, power train, and/or other components on my Porsche Macan S failed. My Macan was parked (gear selector in "Park") on a level surface, the ignition turned off and the key removed from the ignition when it was tapped from behind by another vehicle that was exiting a residential garage. The Macan proceeded to roll over two hundred feet from the impact, jumped two curbs, crossed a street with active traffic, and finally stopped when it hit a tree. There was extensive damage to my vehicle but fortunately there were no injuries because the Macan was unmanned at the time of impact. If there were pedestrians and/or other vehicles crossing the path of the Macan they would have been hit. There were no warning signs prior to the failure. This incident has been reported to Porsche Cars North America, Inc. ("PCNA"). I requested an inspection of my vehicle at an authorized Porsche repair dealership but was told: "PCNA has determined that our involvement would
On November 12, 2025 the transmission, power train, and/or other components on my Porsche Macan S failed. My Macan was parked (gear selector in "Park") on a level surface, the ignition turned off and the key removed from the ignition when it was tapped from behind by another vehicle that was exiting a residential garage. The Macan proceeded to roll over two hundred feet from the impact, jumped two curbs, crossed a street with active traffic, and finally stopped when it hit a tree. There was extensive damage to my vehicle but fortunately there were no injuries because the Macan was unmanned at the time of impact. If there were pedestrians and/or other vehicles crossing the path of the Macan they would have been hit. There were no warning signs prior to the failure. This incident has been reported to Porsche Cars North America, Inc. ("PCNA"). I requested an inspection of my vehicle at an authorized Porsche repair dealership but was told: "PCNA has determined that our involvement would
On November 12, 2025 the transmission, power train, and/or other components on my Porsche Macan S failed. My Macan was parked (gear selector in "Park") on a level surface, the ignition turned off and the key removed from the ignition when it was tapped from behind by another vehicle that was exiting a residential garage. The Macan proceeded to roll over two hundred feet from the impact, jumped two curbs, crossed a street with active traffic, and finally stopped when it hit a tree. There was extensive damage to my vehicle but fortunately there were no injuries because the Macan was unmanned at the time of impact. If there were pedestrians and/or other vehicles crossing the path of the Macan they would have been hit. There were no warning signs prior to the failure. This incident has been reported to Porsche Cars North America, Inc. ("PCNA"). I requested an inspection of my vehicle at an authorized Porsche repair dealership but was told: "PCNA has determined that our involvement would
There was a recall on the passenger sideair bag sensor for previous years but the issue is still occurring in my 2021 Porsche macan turbo. The error code reports a faulty air bag sensor. The recall should be extended to later year models. Thank you
The sunroof exploded outward as I was driving alone on the road. It was a loud bang and sounded like a gun shot. It scared me and I swerved. Luckily, I did not crash, and the sun visor was closed otherwise, the glass would have fell on me and possibly into my face and eyes - very dangerous! The dealer claimed that a rock probably hit it, but there was no rock that hit my sunroof and the glass blew outward - see attached pics. The sunroof was eventually repaired by the Porsche dealer and paid by my insurance with my deductible. No warning at all. It just blew out! Please check if there is a design flaw with the type of glass used which could affect the structural integrity of the glass with temperature changes and pressure created when opening and closing the doors of the vehicle. The Porsche dealer claimed that they were not accountable, yet I did absolutely nothing to cause this to happen. My insurance has gone up and I lost a lot of time dealing with this.
When I first purchased my car, it reversed while the car was on auto hold while I was on a steep hill with a stoplight. There was no way to stop the car as the break didnât work somehow it worked when I slammed the gas. The dealership said it was a software issue so they updated it. A few months later it was worse. I tried to put the car in park and slam the brakes but it didnât work. I donât remember how I got it to move because there was a car behind me and I was panicking. Both times my 5 years old was in the back seat. Iâm addition, when I go up my hill thereâs a clicking sound on the back right tire side. I called the dealership for that and they said that was normal.
My car got stuck and then it caught fire and now is fully demolished
My daughter accidentally tried to reverse in auxiliary mode- she had the radio on and did not realize the engine was not on The car went into reverse and she had no brakes or steering to stop the car Mercedes - BMW- Range Roger - Tesla - we have checked these cars and it isnât possible to do this scenario in those cars Porsche said the car is fine and if she was 6â3â and weighed 250 it would be difficult but possible to apply enough pressure to the brakes - she weighs 100 pounds so it wasnât physically possible My husband has a Five year old convertible Mercedes - he tried to recreate this scenario in his car. The first thing that happens is the emergency brake wonât let him reverse . When he released the brake with the engine off and the radio on it did reverse but the brakes worked normally I have friends with Tesla / BMW / and Range Rover all check their cars and they all have safety features preventing the car to go in reverse or it still has normal brakes My dau
My daughter accidentally tried to reverse in auxiliary mode- she had the radio on and did not realize the engine was not on The car went into reverse and she had no brakes or steering to stop the car Mercedes - BMW- Range Roger - Tesla - we have checked these cars and it isnât possible to do this scenario in those cars Porsche said the car is fine and if she was 6â3â and weighed 250 it would be difficult but possible to apply enough pressure to the brakes - she weighs 100 pounds so it wasnât physically possible My husband has a Five year old convertible Mercedes - he tried to recreate this scenario in his car. The first thing that happens is the emergency brake wonât let him reverse . When he released the brake with the engine off and the radio on it did reverse but the brakes worked normally I have friends with Tesla / BMW / and Range Rover all check their cars and they all have safety features preventing the car to go in reverse or it still has normal brakes My dau
My daughter accidentally tried to reverse in auxiliary mode- she had the radio on and did not realize the engine was not on The car went into reverse and she had no brakes or steering to stop the car Mercedes - BMW- Range Roger - Tesla - we have checked these cars and it isnât possible to do this scenario in those cars Porsche said the car is fine and if she was 6â3â and weighed 250 it would be difficult but possible to apply enough pressure to the brakes - she weighs 100 pounds so it wasnât physically possible My husband has a Five year old convertible Mercedes - he tried to recreate this scenario in his car. The first thing that happens is the emergency brake wonât let him reverse . When he released the brake with the engine off and the radio on it did reverse but the brakes worked normally I have friends with Tesla / BMW / and Range Rover all check their cars and they all have safety features preventing the car to go in reverse or it still has normal brakes My dau
I wrote earlier today but now I found out the Porsche Cayenne and Porsche 911 all have safety feature lacking in the new macan - if u try to reverse with the engine off a message will come on that says to turn on the engine and engage the gear. The macan can reverse with no engine on and then you have no brakes and no power steering . There is a small window of one attempt according to Porsche to use the brakes but you would need to be a strong large man to accomplish the amount of effort required per the dealership - this was not reviewed at the time of purchase .. it seems this safety feature has been around for at least a decade and I am not sure why the macan hasnât upgraded this important feature or let the customers know in advance We have $5,000 of damage to the car We have $5000 of damage to the house and we will be without a car for 4-8 weeks depending on if parts are here or in Germany
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.