Total Complaints
19 filings
PORSCHE CAYENNE TURBO · model year
19 NHTSA complaints, and 8 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004PORSCHECAYENNE TURBO carries 19 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 CAYENNE TURBO is vehicle speed control with 4 filings, followed by suspension:front (2) and engine (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 8 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 5 investigation files overlapping the 2004 CAYENNE TURBO. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
19 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| VEHICLE SPEED CONTROL | 4 |
| SUSPENSION:FRONT | 2 |
| ENGINE | 2 |
| TIRES:TREAD/BELT | 1 |
| STEERING:COLUMN | 1 |
| TIRES | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| ELECTRICAL SYSTEM | 1 |
| ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD | 1 |
| SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:SPRINGS/BAGS | 1 |
| AIR BAGS | 1 |
| SERVICE BRAKES | 1 |
| STEERING | 1 |
| WHEELS | 1 |
EQUIPMENT:OTHER:LABELS
ON CERTAIN SPORT UTILITY VEHICLES, THE AFFECTED VEHICLES MAY BE MISSING THE GROSS VEHICLE WEIGHT RATING (GVWR) AND GROSS AXLE WEIGHT RATINGS (GAWR) ON THE CERTIFICATION LABEL AS REQUIRED BY PART 567.4(G)(3) AND (G)(4).
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
POWER TRAIN:AUTOMATIC TRANSMISSION
CERTAIN SPORT UTILITY VEHICLES MAY HAVE HAD A TRANSFER CASE INSTALLED THAT COULD, DUE TO CHANGES IN THE HOUSING CASTING, RESULT IN THE OIL PUMP ROTATION. SHOULD THIS OCCUR, OIL STARVATION OF THE INTERNAL GEARS MIGHT RESULT.
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
ON CERTAIN SPORT UTILITY VEHICLES, THE MAIN WIRING HARNESS WAS INCORRECTLY ROUTED. DAMAGE TO THE MAIN WIRING HARNESS CAN LEAD TO THE FAILURE OF VARIOUS ELECTRICAL SYSTEMS.
SEATS
ON CERTAIN SPORT UTILITY VEHICLES, THE DRIVER'S SIDE SEAT FRAMES WERE NOT ADEQUATELY WELDED.
SEAT BELTS:REAR/OTHER
ON CERTAIN PASSENGER VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT IS INSUFFICIENT RIVETED.
SEAT BELTS
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR F
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4
I HEARD SOME KNOCKING FROM THE AREA OF THE FRONT LEFT WHEEL WHILE DRIVING ON A CITY STREET ABOUT 30 MILES PER HOUR. I STOPPED AND INSPECTED UNDER THE CAR AND SAW NOTHING. SO I DECODED TO BRING IT TO MY SERVICE PROVIDER. I DROVE ABOUT 3 MILES AT SLOW SPEEDS TO GET TO THE SERVICE PROVIDER. AFTER ABOUT AN HOUR THEY FOUND THE PROBLEM. ONE OF THE BOLTS THAT HOLDS THE KNUCKLE TO THE WHEEL HAD BACKED OUT AND WAS BANGING AROUND THE BREAK SYSTEM. THEY SAID I COULD NOT DRIVE THE CAR UNTIL IT WAS FIXED.
Mileage: 170,000
I HEARD SOME KNOCKING FROM THE AREA OF THE FRONT LEFT WHEEL WHILE DRIVING ON A CITY STREET ABOUT 30 MILES PER HOUR. I STOPPED AND INSPECTED UNDER THE CAR AND SAW NOTHING. SO I DECODED TO BRING IT TO MY SERVICE PROVIDER. I DROVE ABOUT 3 MILES AT SLOW SPEEDS TO GET TO THE SERVICE PROVIDER. AFTER ABOUT AN HOUR THEY FOUND THE PROBLEM. ONE OF THE BOLTS THAT HOLDS THE KNUCKLE TO THE WHEEL HAD BACKED OUT AND WAS BANGING AROUND THE BREAK SYSTEM. THEY SAID I COULD NOT DRIVE THE CAR UNTIL IT WAS FIXED.
Mileage: 170,000
I HEARD SOME KNOCKING FROM THE AREA OF THE FRONT LEFT WHEEL WHILE DRIVING ON A CITY STREET ABOUT 30 MILES PER HOUR. I STOPPED AND INSPECTED UNDER THE CAR AND SAW NOTHING. SO I DECODED TO BRING IT TO MY SERVICE PROVIDER. I DROVE ABOUT 3 MILES AT SLOW SPEEDS TO GET TO THE SERVICE PROVIDER. AFTER ABOUT AN HOUR THEY FOUND THE PROBLEM. ONE OF THE BOLTS THAT HOLDS THE KNUCKLE TO THE WHEEL HAD BACKED OUT AND WAS BANGING AROUND THE BREAK SYSTEM. THEY SAID I COULD NOT DRIVE THE CAR UNTIL IT WAS FIXED.
Mileage: 170,000
TAKATA AIRBAG FAILURE LIGHT IS ON!
Mileage: 68,162
LEAKING PLASTIC COOLING PIPES, VEHICLE IN MOTION, CITY STREET BOCA RAYON FL
Mileage: 29,000
OWNER OPERATES A 2004 PORSCHE CAYENNE TURBO, 4.5L V8 ENGINE. THIS VEHICLE, WITH JUST OVER 61,000 MILES BEGAN TO OVERHEAT FOUR DAYS PRIOR TO THE INCIDENT (DETECTED BY FLUCTUATING TEMPERATURE GAUGE). THE ENGINE COOLANT WAS FOUND TO BE LOW IN THE SERVICE BOTTLE BY APPX. 2 QUARTS WHEN CHECKED AND WAS REFILLED. THE EVENING BEFORE THE INCIDENT OWNER'S SPOUSE REPORTED A LOW COOLANT ALARM MESSAGE HAD DISPLAYED ON THE INSTRUMENT PANEL, COOLANT WAS ABOUT 2 QUARTS LOW IN THE SERVICE BOTTLE AND WAS REFILLED. THE NEXT DAY THE VEHICLE WAS BEING RUN AT 1500 RPM (FAST IDLE) IN A PARKED POSITION IN THE OWNER'S DRIVEWAY FOR A TEST WHEN A FLOOD OF ENGINE COOLANT WAS OBSERVED COMING FROM THE UNDERSIDE OF THE VEHICLE. VEHICLE ENGINE WAS IMMEDIATELY SECURED TO AVOID DAMAGE. AT THIS POINT THE VEHICLE WOULD NOT BE CONSIDERED DRIVABLE AND WOULD NEED TO BE TOWED TO A SERVICE FACILITY. AN INVESTIGATIVE TEARDOWN REVEALED A RUPTURED PLASTIC COOLING PIPE INSIDE THE VALLEY OF THE ENGINE, THIS FAILURE REQUIRED RE
Mileage: 61,100
THE CONTACT OWNS A 2004 PORSCHE CAYENNE TURBO. THE LEFT FRONT AIR SUSPENSION COLLAPSED WHILE DRIVING AT 20 MPH. THE AIR SUSPENSION BAG ALSO EXPLODED WHICH CAUSED THE VEHICLE TO MOVE UNCONTROLLABLY TO THE LEFT. THE CONTACT WAS ABLE TO DRIVE TO THE DEALER WHO STATED THAT IT WAS A FAULT OR DEFECTON TO THE FRONT LEFT SIDE SUSPENSION AIR BAG. THE VEHICLE WILL BE REPAIRED; HOWEVER, THE SUSPENSION WAS NOT COVERED BY THE WARRANTY AND PORSCHE HAVE NO INTEREST IN HELPING. THE FAILURE MILEAGE WAS 60,000 AND WILL COST APPROX $4,000 TO REPLACE THROUGH A PORSCHE DEALERSHIP. *TT
Mileage: 60,000
TL*THE CONTACT OWNS A 2004 PORSCHE CAYENNE TURBO. THE AIR SUSPENSION COLLAPSED WHILE DRIVING 70 MPH. THE AIR SUSPENSION BAG ALSO EXPLODED WHICH CAUSED THE VEHICLE TO MOVE UNCONTROLLABLY FROM THE RIGHT TO THE LEFT LANE. THE VEHICLE ALMOST ROLLED OVER DUE TO THE FAILURE. THE CONTACT WAS ABLE TO DRIVE TO THE DEALER WHO STATED THAT IT WAS A MANUFACTURERS DEFECT. THE DEALER ALSO CONFIRMED THAT THE COLLAR WHICH IS METAL SPLIT AND PUNCTURED THE SUSPENSION BAG. THE VEHICLE WILL BE REPAIRED; HOWEVER, THE SUSPENSION WAS NOT COVERED BY THE WARRANTY. THE FAILURE MILEAGE WAS 43,000. UPDATED 2/17/10 *CN UPON INSPECTION, IT WAS DISCOVERED THAT THE COLLAR ON THE AIR SUSPENSION BELLOW ON THE RIGHT FRONT HAD SHEARED AND PUNCTURED THE AIR SUSPENSION BAG THAT CAUSED THE SUSPENSION TO DROP SUDDENLY. UPDATED 02/22/10.
Mileage: 43,000
DRIVING ON A HIGHWAY AT AROUND 64 MILES PER HOUR WHEN THE ENTIRE FRONT TRANSMISSION DROPPED AND WE NEARLY ROLLED OVER ON OUR VEHICLE WITH A 4 YEAR OLD CHILD IN THE CAR ON THE HIGHWAY. FORTUNATELY WE WERE IN THE LEFT LANE WHEN THIS HAPPENED. *TR
Mileage: 39,989
HORN DOSE NOT WORK, NAVIGATION SYSTEM NOT FUNCTIONING PROPERLY, RADIO NO LONGER WORKS. REFERENCE CAMPAIGN ID 04V069000. *TR
HORN DOSE NOT WORK, NAVIGATION SYSTEM NOT FUNCTIONING PROPERLY, RADIO NO LONGER WORKS. REFERENCE CAMPAIGN ID 04V069000. *TR
PORSCHE CAYENNE TURBO CAUGHT FIRE IN THE ENGINE COMPARTMENT WHILE DRIVING ON THE 101 FREEWAY. EXPERT DETERMINED THAT THE CAUSE WAS THE FUEL HOSE FAILING WHERE IS CONNECTS TO THE ENGINE MOUNTED FUEL SYSTEM. *TR
Mileage: 39,991
DT: THERE WAS VIBRATION THAT AFFECTED THE STEERING COLUMN, AND IT WAS FELT THROUGH OUT THE STEERING WHEEL. ONE COULD FEEL VIBRATION WHEN THE VEHICLE ONLY HAD FORTY-TWO MILES ON IT. ONE COULD HEAR A NOISE WHEN MAKING A RIGHT OR LEFT HAND TURNS. THIS VEHICLE WAS PURCHASED ON AUGUST 28, 2004, AND WAS AT THE DEALERSHIP ON AUGUST 31, 2004. THE DEALER BALANCED THE TIRES. ON SEPTEMBER 27, 2004 IT WAS BACK AT THE DEALER FOR VIBRATION, AND THE DEALER SAID THE TIRES WERE WORN OUT. THEY ATTEMPTED TO FIX THE VEHICLE SIX DIFFERENT TIMES. THEY REMOVED AND REPLACED THE STEERING COLUMN, AND PUT ON NEW TIRES AND WHEELS. BUT STILL WAS HAVING THIS PROBLEM. CONSUMER IS A PRIVATE INVESTIGATOR FOR THE STATE OF CALIFORNIA, AND HE WANTED TO ADD THAT DURING AN ARBITRATION HEARING PORSCHE WAS UPSET WITH THE MENTIONING OF NHTSA. *AK
Mileage: 42
DT: THERE WAS VIBRATION THAT AFFECTED THE STEERING COLUMN, AND IT WAS FELT THROUGH OUT THE STEERING WHEEL. ONE COULD FEEL VIBRATION WHEN THE VEHICLE ONLY HAD FORTY-TWO MILES ON IT. ONE COULD HEAR A NOISE WHEN MAKING A RIGHT OR LEFT HAND TURNS. THIS VEHICLE WAS PURCHASED ON AUGUST 28, 2004, AND WAS AT THE DEALERSHIP ON AUGUST 31, 2004. THE DEALER BALANCED THE TIRES. ON SEPTEMBER 27, 2004 IT WAS BACK AT THE DEALER FOR VIBRATION, AND THE DEALER SAID THE TIRES WERE WORN OUT. THEY ATTEMPTED TO FIX THE VEHICLE SIX DIFFERENT TIMES. THEY REMOVED AND REPLACED THE STEERING COLUMN, AND PUT ON NEW TIRES AND WHEELS. BUT STILL WAS HAVING THIS PROBLEM. CONSUMER IS A PRIVATE INVESTIGATOR FOR THE STATE OF CALIFORNIA, AND HE WANTED TO ADD THAT DURING AN ARBITRATION HEARING PORSCHE WAS UPSET WITH THE MENTIONING OF NHTSA. *AK
Mileage: 42
THE CONSUMER NOTICED THE DRIVER AND PASSENGER SIDE TIRES HAD WIRES COMING OUT FROM THEM. THE CONSUMER HAD THE TRUCK TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT ALL FOUR TIRES NEEDED REPLACEMENT DUE TO TREAD SEPARATION AND WARE AND TEAR. THE PIRELLI PO ROZOSSO 275/45CR191084N0/DOT NUMBER XNR3D631D103. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
WHILE PULLING OUT FROM A PARKING LOT INTO MAJOR CITY STREET THE VEHICLE HESITATED TO RESPOND TO ACCELERATOR INPUT WITH APPROACHING TRAFFIC.*AK THE VEHICLE MOVED OFF FROM A STOP AND INTO THE CLOSEST LANE FINE BUT WOULD NOT ACCELERATE AS MORE ACCELERATOR PEDAL WAS APPLIED. THERE WAS NOTICEABLE DELAY/HESITATION, AS TRAFFIC BORE DOWN ON ME, BEFORE THE CAYENNE DECIDED TO ACCELERATE. CONTACTED DEALER WHO NOTED THAT THERE WAS AN UNOFFICIAL FIX THAT MAY ADDRESS THE ISSUE.
Mileage: 4,559
WHILE MERGING FROM HIGHWAY 141 ONTO I-70 THE ACCELERATOR PEDAL WAS DEPRESSED TO ACCELERATE FROM HIGHWAY SPEED TO MERGE INTO INTERSTATE TRAFFIC AND NO NOTICEABLE ACCELERATION WAS APPARENT. THE EXTREMELY CONCERNING ABOUT THIS INCIDENT WAS THAT THIS MERGE WAS BEING EXECUTED BETWEEN TWO 18-WHEELERS. WHILE THERE WAS AMPLE SPACE TO MERGE IF THE VEHICLE HAD RESPONDED WITHOUT HESITATION TO ACCELERATOR PEDAL INPUTS, THE EXPERIENCED HESITATION MADE THE MERGE DICEY.*AK
Mileage: 6,017
WHILE TURNING ACROSS TRAFFIC FROM E 2ND AVE ONTO JOSEPHINE ST. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE JUST ABOVE THE FLOOR AND NO DISCERNABLE ACCELERATION RESPONSE WAS NOTICEABLE FOR A SECOND OR TWO. WHEN THERE WAS AN ACCELERATION RESPONSE IT WAS AN EXPLOSIVE, 'OFF TO THE RACES' ONE. THIS INCIDENT TOOK PLACE AFTER THE DEALER ADVISED THAT: UNOFFICIAL FIXES (DME UPDATE AND TRANSMISSION ADAPTATION) ISSUE HAD BEEN IN PLACE SINCE THE DELIVERY OF THE VEHICLE; VEHICLE HAD BEEN INTO THE DEALER TO EVALUATE/ADDRESS THIS ISSUE THREE TIMES; ON THE THIRD VISIT THE TRANSMISSION CONTROL MODULE WAS REPLACED/UPDATED/ADAPTED AND DME CONTROL UNIT WAS REMAPPED.*AK
Mileage: 8,541
CUSTOMER CAMPAIGN NOTICE RECEIVED REGARDING MAIN WIRING HARNESS ROUTING. AS WELL AS PROBLEMS WITH ENGINE NOT RESPONDING TO ACCELERATOR PEDAL.*MR THE VEHICLE'S ENGINE UNEXPECTEDLY DOES NOT RESPOND TO INPUT ON THE ACCELERATOR PEAL. THIS PROBLEM HAS OCCURRED SO MANY TIMES THAT THE CONSUMER DECIDED TO PUT THE VEHICLE IN STORAGE AND NO LONGER DRIVE THE VEHICLE. THE CONSUMER HAS COMPLAINED TO THE DEALER SEVERAL TIMES TO NO AVAIL. THE DEALER INSIST THAT THIS IS A CHARACTERISTIC OF THE VEHICLE. *NM
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.