Total Complaints
3 filings
PORSCHE CAYENNE S E-HYBRID · model year
3 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2017PORSCHECAYENNE S E-HYBRID carries 3 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 CAYENNE S E-HYBRID is power train with 1 filings, followed by engine (1) and electrical system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 5 investigation files overlapping the 2017 CAYENNE S E-HYBRID. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
3 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 1 |
| ENGINE | 1 |
| ELECTRICAL SYSTEM | 1 |
TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE WAS REQUIRED. THE VEHICLE WAS REPAIRED WITH A NEW THROTTLE AND SOFTWARE UPDATE; HOWEVER, LESS THAN 24 HOURS LATER, THE FAILURE RECURRED. THE DEALER WAS NOTIFIED AND THE VEHICLE WAS TOWED AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD HAVE THE CASE ESCALATED AND SOMEONE WOULD RETURN THE CALL. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,600.
Mileage: 2,600
TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE WAS REQUIRED. THE VEHICLE WAS REPAIRED WITH A NEW THROTTLE AND SOFTWARE UPDATE; HOWEVER, LESS THAN 24 HOURS LATER, THE FAILURE RECURRED. THE DEALER WAS NOTIFIED AND THE VEHICLE WAS TOWED AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD HAVE THE CASE ESCALATED AND SOMEONE WOULD RETURN THE CALL. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,600.
Mileage: 2,600
TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE WAS REQUIRED. THE VEHICLE WAS REPAIRED WITH A NEW THROTTLE AND SOFTWARE UPDATE; HOWEVER, LESS THAN 24 HOURS LATER, THE FAILURE RECURRED. THE DEALER WAS NOTIFIED AND THE VEHICLE WAS TOWED AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD HAVE THE CASE ESCALATED AND SOMEONE WOULD RETURN THE CALL. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,600.
Mileage: 2,600
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.