Total Complaints
74 filings
PORSCHE CAYENNE S · model year
74 NHTSA complaints, 4 crash reports, and 9 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004PORSCHECAYENNE S carries 74 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 4 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 CAYENNE S is power train with 7 filings, followed by fuel/propulsion system (7) and electrical system (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 9 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 5 investigation files overlapping the 2004 CAYENNE S. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
74 filings
Crashes Reported
4 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 7 |
| FUEL/PROPULSION SYSTEM | 7 |
| ELECTRICAL SYSTEM | 6 |
| ENGINE AND ENGINE COOLING | 6 |
| ENGINE | 6 |
| TIRES | 4 |
| LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK | 3 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 3 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM | 3 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 2 |
| VEHICLE SPEED CONTROL | 2 |
| ENGINE AND ENGINE COOLING:ENGINE | 2 |
| POWER TRAIN:DRIVELINE:DRIVESHAFT | 2 |
| EXTERIOR LIGHTING | 2 |
| FUEL SYSTEM, GASOLINE | 2 |
EXTERIOR LIGHTING:HEADLIGHTS
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that
EQUIPMENT:OTHER:LABELS
ON CERTAIN SPORT UTILITY VEHICLES, THE AFFECTED VEHICLES MAY BE MISSING THE GROSS VEHICLE WEIGHT RATING (GVWR) AND GROSS AXLE WEIGHT RATINGS (GAWR) ON THE CERTIFICATION LABEL AS REQUIRED BY PART 567.4(G)(3) AND (G)(4).
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
POWER TRAIN:AUTOMATIC TRANSMISSION
CERTAIN SPORT UTILITY VEHICLES MAY HAVE HAD A TRANSFER CASE INSTALLED THAT COULD, DUE TO CHANGES IN THE HOUSING CASTING, RESULT IN THE OIL PUMP ROTATION. SHOULD THIS OCCUR, OIL STARVATION OF THE INTERNAL GEARS MIGHT RESULT.
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
ON CERTAIN SPORT UTILITY VEHICLES, THE MAIN WIRING HARNESS WAS INCORRECTLY ROUTED. DAMAGE TO THE MAIN WIRING HARNESS CAN LEAD TO THE FAILURE OF VARIOUS ELECTRICAL SYSTEMS.
SEATS
ON CERTAIN SPORT UTILITY VEHICLES, THE DRIVER'S SIDE SEAT FRAMES WERE NOT ADEQUATELY WELDED.
SEAT BELTS:REAR/OTHER
ON CERTAIN PASSENGER VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT IS INSUFFICIENT RIVETED.
SEAT BELTS
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR F
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4
2004 PORSCHE CAYENNE S. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR VEHICLE FIRE DAMAGES. *AS *JS
2004 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE FUEL FILTER FLANGE SAFETY RECALL. *LD THE CONSUMER STATED THE FUEL FILTER FLANGE COULD NOT BE REPLACED WITHOUT REPLACING THE FUEL TANK AND THE FUEL LINE. THE CONSUMER REQUESTED THAT MANUFACTURER INCUR THE REPAIR COSTS. *JS
RECEIVED RECALL NOTICE FOR FILTER FLANGE OF FUEL PUMP. CALLED DEALER WHO SAID DID NOT HAVE REPAIR PARTS AND DOES NOT KNOW WHEN THEY WILL GET THEM. CALLED PORSCHE U.S. AND THEY TOLD ME THE SAME THING. NO DATE FOR RECEIVING PARTS OR REPAIRING MY CAR.
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIR. THE DEALER (EUROPEAN IMPORTS CENTER, 808 PARKWAY DRIVE, HARRISBURG, PENNSYLVANIA 17103) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIR. THE DEALER (EUROPEAN IMPORTS CENTER, 808 PARKWAY DRIVE, HARRISBURG, PENNSYLVANIA 17103) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN NOVEMBER OF 2017. THE DEALER (CIRCLE PORSCHE, 1850 OUTER TRAFFIC CIR, LONG BEACH, CA 90815) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. IT WAS UNKNOWN WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
SINCE THIS RECALL WAS INITIATED IN 2017, THERE HAS BEEN NO UPDATE OR TIMELINE FOR EXPECTED REMEDY TO THIS CAMPAIGN. (AH10). PORSCHE DEALER HAS NO INFORMATION OR ETA FOR REPAIR YET AND IT'S BEEN 6 MONTHS! NOW ALMOST APRIL 2018.
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEN STOLER PORSCHE IN OWINGS MILLS, MARYLAND) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
PORSCHE ANNOUNCED THEIR "CAMPAIGN" (RECALL) ON NOVEMBER 14, 2017. I HAVE CALLED SEVERAL PORSCHE DEALERS SINCE THAT TIME, AND THE PARTS FOR THIS RECALL ARE NOT AVAILABLE. ONE DEALER SAYS IT COULD BE "ANOTHER COUPLE OF MONTHS" BEFORE THE PART IS AVAILABLE. THE AH10 CAMPAIGN SAYS THAT THIS SITUATION CAN CAUSE A FIRE! IS THIS WHAT PORSCHE IS WAITING FOR? SOMETHING NEEDS TO BE DONE TO GET THEM TO PRODUCE THE PARTS NECESSARY TO PREVENT SIGNIFICANT INJURY OR DEATH.
Mileage: 130,000
THERE IS AN OPEN RECALL (NHTSA RECALL NUMBER 17V-576) FOR THE FUEL FLANGE ON MY VEHICLE. I PREVIOUSLY PAID OUT OF POCKET FOR THIS REPAIR AND CONTACTED BOTH MY LOCAL DEALERSHIP AND THE CORPORATE CUSTOMER SERVICE FOR INFORMATION ABOUT BEING REIMBURSED AND WAS TOLD THEY NOTIFY ME ABOUT REIMBURSEMENT. I PAID $1995 AND NO ONE WANTS TO DISCUSS REPAYMENT WITH ME. HOW DO I RECOUP MY OUT OF POCKET EXPENSE FOR THIS MANUFACTURERS DEFECT? I HAVE ALL RECEIPTS FOR THIS REPAIR.
CAR WAS BOUGHT AS CERTIFIED PORSCHE IN MAR 2011 WITH 66K MILES; CURRENT MILES 165K MILES; DRIVEN APPROX. FOR 100K MILES IN 6 YEARS. ENGINE CLICKING NOISE WAS GETTING LOUDER AND LOUDER. TOLD BY MECHANICS THAT THE "F" CYN. WALLS ARE SCORED AND ENGINE NEEDS TO BE REPLACE. CHECKED ON-LINE FOR THIS CONDITION WITH OTHER V-8 PORSCHE OWNERS TO FIND THAT IT'S VERY COMMON. THIS SEEMS LIKE A DESIGN ISSUE AND SAFETY WISE ( NO POWER, MISS FIRING AND STALLING). A $100K NEW SHOULD NOT HAVE A V-8 ENGINE THAT HAS A DESIGN DEFECT THAT IS WORTH LESS AT SUCH LOW MILES.
Mileage: 150,000
PORSCHE HAS RECALLED THE 2011 FOR HEADLIGHT BECOMING LOOSE. I HAVE A 2004 WITH SAME PROBLEM. ANY TYPE OF VIBRATION OR BUMP IT BECOMES LOOSE SAFETY HAZARD WHEN DRIVING AT NIGHT. PORSCHE IS AWARE OF DRIVESHAFT CLUNKING BECAUSE OF FAULTY BUSHINGS AND WILL NOT RECALL DRIVESHAFTS IT CLUNKS WHENN YOU NEED TO ACCELERATE TO PASSS A SEMI BUT ALSO WHEN SLOWING DOWN TO A STOP IT ALSO DOES IT TOO. PORSCHE DEALERBIN WALLINGFORD CT WILL NOT ACKNOWLEDGE WORKSHOP CAMPAIGNS.
Mileage: 119,000
PORSCHE HAS RECALLED THE 2011 FOR HEADLIGHT BECOMING LOOSE. I HAVE A 2004 WITH SAME PROBLEM. ANY TYPE OF VIBRATION OR BUMP IT BECOMES LOOSE SAFETY HAZARD WHEN DRIVING AT NIGHT. PORSCHE IS AWARE OF DRIVESHAFT CLUNKING BECAUSE OF FAULTY BUSHINGS AND WILL NOT RECALL DRIVESHAFTS IT CLUNKS WHENN YOU NEED TO ACCELERATE TO PASSS A SEMI BUT ALSO WHEN SLOWING DOWN TO A STOP IT ALSO DOES IT TOO. PORSCHE DEALERBIN WALLINGFORD CT WILL NOT ACKNOWLEDGE WORKSHOP CAMPAIGNS.
Mileage: 119,000
WHILE DRIVING WITH BOTH OF MY CHILDREN IN THE RAIN MY ENTIRE CAR LOCKED AND MY WINDSHIELD WIPES STOPPED MY WINDOWS WOULDN'T ROLL DOWN AND MY DOORS LOCKED ON AND OFF MY ALARM SYSTEM STARTED TO GO OFF UNCONTROLLABLY EVEN WHILE DRIVING PORSCHE ISN'T BEING OF ANY HELP GIVING ME RUN AROUNDS ALSO MY CHECK ENGINE LIGHT CAME ON IN THE PROCESS OF THE INCIDENT
Mileage: 152,000
WHILE DRIVING WITH BOTH OF MY CHILDREN IN THE RAIN MY ENTIRE CAR LOCKED AND MY WINDSHIELD WIPES STOPPED MY WINDOWS WOULDN'T ROLL DOWN AND MY DOORS LOCKED ON AND OFF MY ALARM SYSTEM STARTED TO GO OFF UNCONTROLLABLY EVEN WHILE DRIVING PORSCHE ISN'T BEING OF ANY HELP GIVING ME RUN AROUNDS ALSO MY CHECK ENGINE LIGHT CAME ON IN THE PROCESS OF THE INCIDENT
Mileage: 152,000
WHILE DRIVING WITH BOTH OF MY CHILDREN IN THE RAIN MY ENTIRE CAR LOCKED AND MY WINDSHIELD WIPES STOPPED MY WINDOWS WOULDN'T ROLL DOWN AND MY DOORS LOCKED ON AND OFF MY ALARM SYSTEM STARTED TO GO OFF UNCONTROLLABLY EVEN WHILE DRIVING PORSCHE ISN'T BEING OF ANY HELP GIVING ME RUN AROUNDS ALSO MY CHECK ENGINE LIGHT CAME ON IN THE PROCESS OF THE INCIDENT
Mileage: 152,000
WHILE DRIVING I HEARD A LOUD KNOCKING NOISE AND COMING FROM UNDER THE CENTER CONSOLE AND MY TRUCK STARTED TO SHAKE. I CAME TO A COMPLETE STOP THEN PROCEEDED ON BUT ONCE THE TRUCK GOT OVER 20MPH THE KNOCKING NOISE STARTED AGAIN . *TR
Mileage: 134,390
WHILE DRIVING I HEARD A LOUD KNOCKING NOISE AND COMING FROM UNDER THE CENTER CONSOLE AND MY TRUCK STARTED TO SHAKE. I CAME TO A COMPLETE STOP THEN PROCEEDED ON BUT ONCE THE TRUCK GOT OVER 20MPH THE KNOCKING NOISE STARTED AGAIN . *TR
Mileage: 134,390
WHILE DRIVING I HEARD A LOUD KNOCKING NOISE AND COMING FROM UNDER THE CENTER CONSOLE AND MY TRUCK STARTED TO SHAKE. I CAME TO A COMPLETE STOP THEN PROCEEDED ON BUT ONCE THE TRUCK GOT OVER 20MPH THE KNOCKING NOISE STARTED AGAIN . *TR
Mileage: 134,390
DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE WITHOUT WARNING LUCKILY IT HAPPENED TO MY YOUNG SON SO HE COULD GET OUT AND GET IN FROM OTHER DOOR TO DRIVE TO DEALER. DEALER HAD TO REPLACE THE NEW DOOR LOCK, ACCORDING TO DEALER SAME THING HAD HAPPENED TO FEW CARS.IN THE PAST. MY CONCERN IS WHAT WOULD HAVE HAPPENED IS IT WAS ME OR MY WIFE , WE ARE NOT FLEXIBLE ENOUGH TO GET OUT FROM OTHER DOORS. WHAT HAPPENS IN CASE OF EMERGENCY WHEN YOU CAN NOT OPEN THE DOOR. IT IS A SAFETY ISSUE AND DOOR LOCKS SHOULD BE RECALLED FOR OLDER MODELS THERE SHOULD ALWAYS BE WAY TO OPEN DRIVERSIDE DOOR MANUALLY IN CASE OF EMERGENCY. *TR
Mileage: 105,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.