PORSCHE CAYENNE · model year

2024 PORSCHE CAYENNE

9 NHTSA complaints, and 4 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2024PORSCHECAYENNE carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 CAYENNE is unknown or other with 2 filings, followed by exterior lighting (2) and fuel/propulsion system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 5 investigation files overlapping the 2024 CAYENNE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

9
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

9 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
UNKNOWN OR OTHER2
EXTERIOR LIGHTING2
FUEL/PROPULSION SYSTEM1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCE: WARNINGS1
ELECTRICAL SYSTEM1
VEHICLE SPEED CONTROL1

Recalls (4)

23V52700027/07/2023

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

Porsche Cars North America, Inc. (Porsche) is recalling certain 2024 Cayenne, Cayenne S, Cayenne Coupe, Cayenne Turbo GT, and Cayenne S Coupe vehicles. After the vehicle is turned off, the rear hazard warning lights and the parking lights may not illuminate if they are activated within 10 seconds a

25V63400023/09/2025

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Porsche Cars North America, Inc. (Porsche) is recalling certain 2024-2026 Panamera, Cayenne, and 2025 Panamera E-Hybrid vehicles. The fasteners securing the high pressure fuel pump may not be tightened properly, resulting in a fuel leak.

25V89600019/12/2025

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply

24V53300016/07/2024

SUSPENSION:FRONT:CONTROL ARM:UPPER ARM

Porsche Cars North America, Inc. (Porsche) is recalling certain 2024 Cayenne vehicles. The driver's side front axle upper left control arm installed on the vehicles may have been installed with cracks, which can result in front axle control arm breaking and an unexpected loss of steering and wheel

Recent Complaints

20251201ELECTRICAL SYSTEM

The rotary volume control knob on the center console of my 2024 Porsche Cayenne Coupe detached during normal, routine interior cleaning while the vehicle was stationary. The knob lifted off the control shaft with minimal contact from a standard handheld vacuum nozzle. This indicates that the retention mechanism of the control knob is insufficient and may represent a manufacturing or design defect. A loose or detachable interior control is a safety concern because it distracts the driver from the road when attempting to adjust audio, alerts, or climate menu functions. The control knob is part of an interface that the driver must use while driving, and if it unexpectedly detaches or becomes loose, it can impair the ability to safely manage vehicle settings. The issue was reported to the Porsche dealership and Porsche Cars North America. Both declined warranty coverage and classified the problem as “customer damage,” despite the failure occurring under normal usage conditions and wi

20251201VEHICLE SPEED CONTROL

The rotary volume control knob on the center console of my 2024 Porsche Cayenne Coupe detached during normal, routine interior cleaning while the vehicle was stationary. The knob lifted off the control shaft with minimal contact from a standard handheld vacuum nozzle. This indicates that the retention mechanism of the control knob is insufficient and may represent a manufacturing or design defect. A loose or detachable interior control is a safety concern because it distracts the driver from the road when attempting to adjust audio, alerts, or climate menu functions. The control knob is part of an interface that the driver must use while driving, and if it unexpectedly detaches or becomes loose, it can impair the ability to safely manage vehicle settings. The issue was reported to the Porsche dealership and Porsche Cars North America. Both declined warranty coverage and classified the problem as “customer damage,” despite the failure occurring under normal usage conditions and wi

20251201UNKNOWN OR OTHER

The rotary volume control knob on the center console of my 2024 Porsche Cayenne Coupe detached during normal, routine interior cleaning while the vehicle was stationary. The knob lifted off the control shaft with minimal contact from a standard handheld vacuum nozzle. This indicates that the retention mechanism of the control knob is insufficient and may represent a manufacturing or design defect. A loose or detachable interior control is a safety concern because it distracts the driver from the road when attempting to adjust audio, alerts, or climate menu functions. The control knob is part of an interface that the driver must use while driving, and if it unexpectedly detaches or becomes loose, it can impair the ability to safely manage vehicle settings. The issue was reported to the Porsche dealership and Porsche Cars North America. Both declined warranty coverage and classified the problem as “customer damage,” despite the failure occurring under normal usage conditions and wi

20250705FUEL/PROPULSION SYSTEM

As I was making a turn onto another avenue, and accelerating to blend into traffic flow, dashboard messages suddenly appeared 1)"Engine control error, driving still possible, see dealer." 2)"Active lane keeping not available, driving still possible, service required" 3)"Adaptive Cruise Control not available, driving still possible, service required". Adaptive cruise was not engaged at the time of the error. The car lost almost all power, despite saying "driving still possible"; cars behind me had to brake hard as my car would only go about 7-10mph tops with accelerator firmly depressed and engine began to run very roughly. I coasted to shoulder of road, took video of error messages, turned car off and restarted car which cleared messages and car regained normal operation. I was glad this happened in-town and not when merging on a highway. This is not the first time the car has issued sudden warning messages stating certain systems had failed only to be cleared by restarting the car. I

20250705FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

As I was making a turn onto another avenue, and accelerating to blend into traffic flow, dashboard messages suddenly appeared 1)"Engine control error, driving still possible, see dealer." 2)"Active lane keeping not available, driving still possible, service required" 3)"Adaptive Cruise Control not available, driving still possible, service required". Adaptive cruise was not engaged at the time of the error. The car lost almost all power, despite saying "driving still possible"; cars behind me had to brake hard as my car would only go about 7-10mph tops with accelerator firmly depressed and engine began to run very roughly. I coasted to shoulder of road, took video of error messages, turned car off and restarted car which cleared messages and car regained normal operation. I was glad this happened in-town and not when merging on a highway. This is not the first time the car has issued sudden warning messages stating certain systems had failed only to be cleared by restarting the car. I

20250705FORWARD COLLISION AVOIDANCE: WARNINGS

As I was making a turn onto another avenue, and accelerating to blend into traffic flow, dashboard messages suddenly appeared 1)"Engine control error, driving still possible, see dealer." 2)"Active lane keeping not available, driving still possible, service required" 3)"Adaptive Cruise Control not available, driving still possible, service required". Adaptive cruise was not engaged at the time of the error. The car lost almost all power, despite saying "driving still possible"; cars behind me had to brake hard as my car would only go about 7-10mph tops with accelerator firmly depressed and engine began to run very roughly. I coasted to shoulder of road, took video of error messages, turned car off and restarted car which cleared messages and car regained normal operation. I was glad this happened in-town and not when merging on a highway. This is not the first time the car has issued sudden warning messages stating certain systems had failed only to be cleared by restarting the car. I

20240304EXTERIOR LIGHTING

My 2024 Cayenne is outfitted with the LED HD Matrix headlights. The low beam lights "when adjusted to specifications" only project 30-40ft down the road. This is very dangerous not being able to see adequately in front of the car especially where I live which have many deer. I'm told this is partially because the US does not allow full HD Matrix functionality. Porsche should not sell vehicle which do not function properly in the USA>

20240108EXTERIOR LIGHTING

The backup lights of the 2024 Porsche Cayenne Coupe when the car is put into reverse are extremely dim, and do not adequately highlight what is behind the car. I learned this the first time on September 8th when I tried to back out of my friend’s narrow windy tree lined driveway at night. Something that usually took a few minutes took more than 15 minutes because I could not see where I was going. I took my Cayenne to Amityville Porsche Service and was told the car is “working as designed.” I also escalated it to Porsche's national customer service organization sending them pictures of my new Cayenne in reverse backing up and a Porsche Macan loaner in same place. While the person acknowledged there was a major difference, they said the Cayenne was working as designed. I am concerned I will not see someone behind the car or hit a tree or obstruction. I currently cannot go to my friend's with fear of hitting a tree. I have tried to upload pictures showing a marked differenc

20230713UNKNOWN OR OTHER

Car was purchased new 063023. Prior to purchase dealer told up car is due for a software update. At purchase, we got a piece of paper stating car was due for " a COMPREHENSIVE " software update and we could delay taking delivery. We decided to take delivery. But, what we were not told then was that Porsche Group, Porsche NA, under the direction of their owners, Volkswagen Group - Germany, was not providing owners with owners manuals for their new 2024 cars that would be getting the updates. Our paper manual references "See Digital' or "Digital" more than 300 times. Through either the car PCM or an App or Online, owners are suppose to be able to get Digital Content to show how to operate the car. So far, we have not been given access to our "Digital" manual. We've opened 2 cases with Porsche NA, no's 8000069845 and 44, made numerous calls to C/S for Porsche who directs us back to the dealer , who is unable to find any digital content and says that Porsche has not installed it i

Compare 2024PORSCHECAYENNE to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2024 PORSCHE CAYENNE have?
The 2024 PORSCHE CAYENNE has 9 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2024 PORSCHE CAYENNE?
The 2024 PORSCHE CAYENNE received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2024 PORSCHE CAYENNE?
Yes, the 2024 PORSCHE CAYENNE has 4 recall(s). The most common affected component is EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 PORSCHE CAYENNE?
The most-complained component for the 2024 PORSCHE CAYENNE is UNKNOWN OR OTHER with 2 complaints. Other frequently reported areas include EXTERIOR LIGHTING and FUEL/PROPULSION SYSTEM.
Is the 2024 PORSCHE CAYENNE safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 PORSCHE CAYENNE has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.