2012 PORSCHE CAYENNE

EXTERIOR LIGHTING:HEADLIGHTS

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2016 Cayenne vehicles manufactured April 28, 2010, to January 11, 2016. The brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge.

EXTERIOR LIGHTING:HEADLIGHTS

PORSCHE IS RECALLING CERTAIN MODEL YEAR 2011-2012 CAYENNE, CAYENNE S, CAYENNE S HYBRID, AND CAYENNE TURBO VEHICLES MANUFACTURED FROM MARCH 8, 2010, THROUGH JANUARY 31, 2012 BECAUSE THE HEADLAMPS MAY COME LOOSE AND DETACH FROM THE FENDER.

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

PORSCHE IS RECALLING CERTAIN MODEL YEAR 2011-2012 PANAMERA TURBO, 2012 PANAMERA TURBO S, AND 2012 CAYENNE TURBO VEHICLES. THE TURBINE WHEEL OF A TURBOCHARGER MAY FRACTURE DUE TO A CASTING DEFECT. IF A FRACTURE OCCURS, VEHICLE PERFORMANCE WILL BE DECREASED AND THE TURBINE SHAFT MAY FRACTURE.

Porsche dashboard leather shrunk and staples pulled out around passenger side airbag. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue.

Porsche dashboard leather shrunk and staples pulled out around passenger side airbag. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue.

The transfer case on my car has been confirmed by two different mechanics that it needs to be replaced. Porsche no longer makes or sells the original transfer case and components, so the entire transfer case needs to be replaced, at a cost of approximately $5,000. Porsche extended the warranty for the transfer case for up to 10 years, but I was never notified or made aware of this extension. Because my transfer case issue was identified 6 months outside of the extended warranty, the full cost of this repair is my liability. I believe that Porsche is aware that the original transfer case has design flaws and reliability issues, and while they did extend warranty coverage, they made no effort to communicate the extension. If so, I would have had the transfer case inspected while still under warranty.

I own a 2012 Porsche Cayenne. Transfer case broke at 33,000 miles and was replaced by the dealer, and now it broke again at 55,000 miles. Repair cost is $6,340 plus tax. It broke under the warranty period but Porsche gave me the runaround and told me they wouldn't check it until after some body damage was complete (more details below). Honestly feel like I'm getting gouged with faulty parts. Many other Porsche Cayenne owners seem to be reporting this problem on forums. (e.g. https://rennlist.com/forums/cayenne-958-2011-2018/1290994-transfer-case-failure-2.html) More details - 1. We asked the Porsche dealership to review the car for mechanical issues and repair bumper body damage while the transfer case was under warranty. 2. The Porsche dealer declined to review any mechanical issues until the bumper body damage repair was complete. 3. The Porsche was taken in for service to repair the body work first in late March per Porsche's guidance while the transfer case was still under warra

I own a 2012 Porsche Cayenne. Transfer case broke at 33,000 miles and was replaced by the dealer, and now it broke again at 55,000 miles. Repair cost is $6,340 plus tax. It broke under the warranty period but Porsche gave me the runaround and told me they wouldn't check it until after some body damage was complete (more details below). Honestly feel like I'm getting gouged with faulty parts. Many other Porsche Cayenne owners seem to be reporting this problem on forums. (e.g. https://rennlist.com/forums/cayenne-958-2011-2018/1290994-transfer-case-failure-2.html) More details - 1. We asked the Porsche dealership to review the car for mechanical issues and repair bumper body damage while the transfer case was under warranty. 2. The Porsche dealer declined to review any mechanical issues until the bumper body damage repair was complete. 3. The Porsche was taken in for service to repair the body work first in late March per Porsche's guidance while the transfer case was still under warra

RECALL WORK MISHANDLED AND CAUSED PROBLEM: I WENT TO PORSCHE FOR A REGULAR OIL CHANGE. THEY SAID THAT THERE IS AN ACTIVE RECALL ON CAMSHAFT AND THEY CAN ALSO BE PERFORMED WHILE THE CAR IS IN. NOW WHEN I WENT TO GET MY CAR BACK THEY SAID THE ENGINE LIGHT WAS ON AND WHEN THEY CHECKED THE TECH SAYS THE PARTS SEEMS TO BE ALL NEW AND IT WAS DONE AT A DIFFERENT WORK SHOP. THEY ASKED ME TO GO TO THE SHOP AND CHECK WITH THEM. BUT I TOLD THEM IT WAS DONE FEW MONTHS BACK AND I HAD NO ISSUES AT ALL AND THE CAR DIDNT HAVE ANY ISSUES WHEN I GAVE IT FOR OIL CHANGE( NO CHECK ENGINE LIGHT). ALSO WHEN I ENTERED THE CAR I WAS ABLE TO SMELL A THICK OIL SMELL WHICH I INFORMED BECKY THE SERVICE CONSULTANT AND I WAS TOLD THAT IT COULD BE OIL SPILL WHEN THEY DID OIL CHANGE. I ASKED IF THE ISSUE MIGHT BE RELATED TO THE CAMSHAFT WORK THEY DID BUT THEY PROMPTLY SAID IT WAS NOT RELATED. SO I TOOK THE CAR TO THE AUTO SHOP ( PORSCHE CERTIFIED SHOP) TO HAVE THEM CHECK IT. THE SHOP CHECKED AND DIDNT FIND AN

Mileage: 99,700

I HAVE A 2012 PORSCHE CAYENNE S HYBRID. IT IS SUFFERING FROM THE DEFECT DESCRIBED IN THIS RECALL CAMPAIGN: 17V36800. THE BOLTS THAT HOLD THE CAMSHAFT IN PLACE HAVE SHEARED OFF. PORSCHE IS REFUSING ANY TYPE OF CONSIDERATION BECAUSE THE VIN IS NOT IN THE RECALL LIST, BUT IT IS IN THE YEAR OF THE RECALL AND SUFFERS FROM THE ISSUE. I WAS DRIVING THE VEHICLE ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE LOST POWER AND THE ENGINE STARTED KNOCKING. I WAS ABLE TO COAST TO THE SHOULDER. I HAD TO CALL MY WIFE AND HAVE IT TOWED. THE DEALER TOLD ME IT WOULD COST 14K+ TO REPAIR AND THEY WOULD NEED THE VEHICLE FOR A MONTH. *TR

Mileage: 90,000

THE TRANSFER CASE IS FAULTY. IT WAS REPLACED AT 26,000 MILES AND NOW IT IS ACTING THE SAME WAY AGAIN AT 48.000 MILES. I WAS ENTERING THE HWY AND THE CAR JUMPED FORWARD AND SUDDENLY LOST POWER BEFORE JUMPING INTO GEAR. THIS IS NOT SAFE CONSIDERING THERE WAS A CAR IN FRONT OF ME AND BEHIND. DID NOT CAUSE AN ACCIDENT BUT COULD HAVE. DEALER ADMITS THE TRANSFER CASE HAS BEEN A CONSTANT PROBLEM WITH 2011-2017 CAYENNE BUT REFUSES TO TOTALLY COVER REPLACEMENT. THIS IS MY SECOND ISSUE WITH THE TRANSFER CASE AND AFTER SOME LIGHT RESEARCH HAVE COME ACROSS MANY OWNERS WITH ANYWHERE BETWEEN 1 AND 4 REPLACEMENTS. PORSCHE WILL NOT COVER THE TOTAL COST OF THE REPAIR (APPROX. $6500). HOW CAN A COMPANY LIKE PORSCHE BE SO ARROGANT AS TO UNDERSTAND AND ACCEPT IT IS A FAULTY DESIGN BUT NOT MAKE RESTITUTION TO ITS LOYAL CUSTOMERS,

Mileage: 47,500

THE TRANSFER CASE IN THIS CAR IS FAILING AT 53,000 MILES CAUSING UNSAFE, JERKING ACCELERATION LEADING TO TOTAL BREAKDOWN/SHUTDOWN IF NOT CORRECTED. NUMEROUS OWNERS EXPERIENCE THE SAME ISSUE. THE MANUFACTURER ACKNOWLEDGES THE DEFECT AND IS NOW PROVIDING NEWLY DESIGNED REPAIR PARTS DESCRIBED AS PERMANENTLY SOLVING THE PROBLEM AND COVERED BY A 2-YEAR WARRANTY AT A COST IN EXCESS OF $5,500 RETAIL

POWER DRIVERS SEAT MOVED FORE/AFT AND UP/DOWN WHILE DRIVING ON HIGHWAY ON 10.22.2019 ON ITS OWN. MOVING DRIVER AWAY FROM CONTACT WITH EITHER BRAKE OR GAS PEDAL AND A UNNATURALLY LONG REACH TO STEERING WHEEL. DRIVER ENGAGED BUTTONS TO MOVE SEAT FORWARD, PULLED OFF TO SAFE LOCATION AND SHUT DOWN/RESTARTED CAR. PROBLEM CONTINUED UPON RESTART

Mileage: 101,000

DASH BOARD LEATHER IS PEELING AND SHRINKING

Mileage: 49,900

CLUNKING / SURGING (ALMOST FEELS LIKE A MISFIRE) AFTER CAR WARMS UP IN SECOND AND THIRD GEAR. SEEMS TO BE WITH THE TRANSFER CASE. PURCHASES CAR USED 30 DAYS AGO AND THIS ISSUE STARTED TO APPEAR AFTER I HAD THE VEHICLE AND DRIVING IT FOR A COUPLE OF DAYS. NOW FIND THAT THIS IS A COMMON ISSUE WITH CAYENNES.

Mileage: 85,000

2012 PORSCHE CAYENNE WITH 47,000 MILES. NOTICED JERKING WHEN TURNING LEFT AND SOME SLIPPAGE IN TRANSMISSION. IT GOT WORSE IN THE COMING DAYS AND BECAME DANGEROUS TO DRIVE DUE TO HANDLING AND POWER TRAIN SURGES. I TOOK IT TO SOUTHPOINT PORSCHE IN DURHAM, NC, THIS WEEK AND WAS TOLD IT NEEDS A NEW $4,435 TRANSFER CASE. A LOCAL PORSCHE SHOP DIRECTED ME TO REVIEWS WHICH NOTE THE SAME 'KNOWN' ISSUE - DUE TO A KNOWN DEFECT THAT DRAINS FLUID BY TRANSFER CASE AND GETS MOISTURE INTO THE CASE. PORSCHE HAS ISSUED CORRECTIVE INSTRUCTIONS FOR REPAIRS BUT NO RECALL (KNOWN) OR CALLBACK TO REPAIR AT THEIR COST. TRANSMISSION CAN LOCK UP DURING DRIVING CAUSING SERIOUS INJURIES OR DEATH. I ASKED DEALERSHIP TO CONTACT PORSCHE AND REGIONAL REP AND TO SHARE MY CONCERNS AND LINKS TO FORUMS WHERE THIS ISSUE IS OUTLINED IN MANY OTHER PORSCHE CAYENNE CASES.

Mileage: 47,800

THE TRANSFER CASE IN THIS CAR IS FAILING AT 53,000 MILES CAUSING UNSAFE, JERKING ACCELERATION LEADING TO TOTAL BREAKDOWN/SHUTDOWN IF NOT CORRECTED. NUMEROUS OWNERS EXPERIENCE THE SAME ISSUE. THE MANUFACTURER ACKNOWLEDGES THE DEFECT AND IS NOW PROVIDING NEWLY DESIGNED REPAIR PARTS DESCRIBED AS PERMANENTLY SOLVING THE PROBLEM AND COVERED BY A 2-YEAR WARRANTY AT A COST IN EXCESS OF $5,500 RETAIL.

Mileage: 53,000

HYBRID DEFAULT MULTIPLE TIMES IN PAST YEARS ELECTRICAL SYSTEM? FAULT GENERATOR CHECK ENGINE LIGHT

Mileage: 18,000

HYBRID DEFAULT MULTIPLE TIMES IN PAST YEARS ELECTRICAL SYSTEM? FAULT GENERATOR CHECK ENGINE LIGHT

Mileage: 18,000

HYBRID DEFAULT MULTIPLE TIMES IN PAST YEARS ELECTRICAL SYSTEM? FAULT GENERATOR CHECK ENGINE LIGHT

Mileage: 18,000

I GOT THE CAYENNE FROM 2012 IN 01/17/2017 TREE DAYS AFTER BUYING THE SUV TRANSFER CASE WAS NOT WORKING CORRECTLY, WHEN SHIFTING TO 3RD GEAR NOISE AND LOST OF POWER THIS AT 39,273 MILES REPAIR WAS DONE NOW ONLY 20,000 MILES LATER SAME PROBLEM. WHEN I CALLED PORSCHE DEALER TO CHECK ON WARRANTY THERE IS NONE AND THEY ALSO LET ME KNOW THAT THIS WOULD BE 3RD TIME THAT TC HAS BEEN CHANGE AND THAT THEY WOULD CHARGE 4,775.00 TO REPAIR.

Mileage: 76,253

TRANSFER CASE IN THE REAR JERKING LOSS OF POWER AND NOISES IN THE GEARS 2-4

TRANSFER CASE FAILURE. CAUSES INTERMITTENT ROUGH STUTTERING WHEN DEPRESSING GAS PEDAL ON HIGHWAY ESPECIALLY ON INCLINE. CAR DEALER DID NOT DETECT PROBLEM WHEN PERFORMING DIAGNOSTICS. WENT TO ANOTHER DEALER SERVICE LOCATION. SERVICE REPRESENTATIVE DROVE THE CAR AND QUICKLY CONFIRMED THE CAUSE IS A TRANSFER CASE FAILURE. WE WERE TOLD OUR CAR CAN STALL AT ANYTIME WHICH IS A CLEAR SAFETY HAZARD. AFTER A LOT OF RESEARCH, WE FOUND OUT TRANSFER CASE FAILURE IS A CONSISTENT AND RECURRING ISSUE FOR PORSCHE CAYENNE'S MANUFACTURED IN 2011 TO 2017.

Mileage: 54,000