PORSCHE 911 TURBO · model year

2002 PORSCHE 911 TURBO

16 NHTSA complaints, and 1 active recall for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2002PORSCHE911 TURBO carries 16 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 911 TURBO is engine with 11 filings, followed by engine and engine cooling:engine:gasoline (2) and power train:manual transmission (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 5 investigation files overlapping the 2002 911 TURBO. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

16
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

16 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ENGINE11
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE2
POWER TRAIN:MANUAL TRANSMISSION1
STEERING:HYDRAULIC POWER ASSIST SYSTEM1
FUEL SYSTEM, GASOLINE1

Recalls (1)

20E09100011/12/2020

SUSPENSION:FRONT:MACPHERSON STRUT

Ohlins USA, Inc (Ohlins) is recalling certain Front Struts, part number POS 5N20. These struts were sold as part of Ohlins strut kits part number POZ MN02, intended for installation on 1999-2005 Porsche 911 Carrera 4 and 4S (generation 996), and 2001-2006 Porsche 911 Turbo / Turbo S (generation 996

Recent Complaints

20151121ENGINE

FROM A STOP I ACCELERATED IN A STRAIGHT LINE ONTO A FREEWAY ON-RAMP. APPROXIMATELY 10 SECONDS LATER I NOTICED A SQUEALING SOUND FROM THE ENGINE BELTS. I LOOKED IN THE REAR VIEW MIRROR AND NOTICED A LARGE VOLUME OF STEAM COMING FROM THE REAR OF THE CAR. HAVING READ ABOUT OTHER PEOPLES EXPERIENCES WITH THIS ISSUE I IMMEDIATELY EXITED THE FREEWAY AS SOON AS I WAS ABLE, STOPPED THE CAR, AND TURNED IT OFF TO PREVENT FURTHER DAMAGE AS ALL COOLANT HAD EXITED THE VEHICLE.

Mileage: 49,300

20140102ENGINE

THE CAR WAS BEING DRIVEN UNDER NORMAL CIRCUMSTANCES. I HAD CATASTROPHIC COOLANT FAILURE. A HOSE ON MY COOLANT SYSTEM POPPED OFF WHILE DRIVING CAUSING ALL OF THE COOLANT TO GUSH OUT OF THE BOTTOM OF THE CAR, THE CAR DID SLIP A BIT I WAS ABLE TO REGAIN CONTROL AND PULL TO THE SIDE OF THE ROAD. IT SOUNDS LIKE THIS ISSUE HAPPENS TO 911 TURBO'S OFTEN DUE TO THE FACT THAT 8 HOSES WERE ATTACHED ONLY WITH A GLUE THAT CAN GIVE OUT AT ANY TIME. MY LOCAL PORSCHE SHOP WANTS $3000 TO DROP THE MOTOR AND REPAIR/FIX THE 8 HOSES. FROM MY READING ONLINE THIS ISSUE HAPPENS OFTEN TO THIS MOTOR IN CARS FROM 2001-2013. *TR

Mileage: 35,798

20140102FUEL SYSTEM, GASOLINE

THE CAR WAS BEING DRIVEN UNDER NORMAL CIRCUMSTANCES. I HAD CATASTROPHIC COOLANT FAILURE. A HOSE ON MY COOLANT SYSTEM POPPED OFF WHILE DRIVING CAUSING ALL OF THE COOLANT TO GUSH OUT OF THE BOTTOM OF THE CAR, THE CAR DID SLIP A BIT I WAS ABLE TO REGAIN CONTROL AND PULL TO THE SIDE OF THE ROAD. IT SOUNDS LIKE THIS ISSUE HAPPENS TO 911 TURBO'S OFTEN DUE TO THE FACT THAT 8 HOSES WERE ATTACHED ONLY WITH A GLUE THAT CAN GIVE OUT AT ANY TIME. MY LOCAL PORSCHE SHOP WANTS $3000 TO DROP THE MOTOR AND REPAIR/FIX THE 8 HOSES. FROM MY READING ONLINE THIS ISSUE HAPPENS OFTEN TO THIS MOTOR IN CARS FROM 2001-2013. *TR

Mileage: 35,798

20130701ENGINE

ON TWO SEPARATE OCCASIONS, THE COOLANT FITTINGS WHICH MOUNT IN THE CYLINDER HEAD POPPED OUT. THE FITTINGS ATTACH TO THE COOLANT HOSES. IN BOTH CASES THE EPOXY THAT HELD THE FITTINGS IN HAD FAILED. EACH TIME I WAS DRIVING AND COOLANT SPEWED ALL OVER THE INSIDE OF THE ENGINE BAY AND THEN SUBSEQUENTLY ONTO THE ROAD AS I WAS DRIVING. THE FIRST INCIDENT I WAS DRIVING ABOUT 50 MPH (10/19/11 - 52230 MILES ON THE ODOMETER). WHEN THIS FIRST FITTING POPPED OUT, SINCE IT WAS BEHIND THE ALTERNATOR, DAMAGED IT REQUIRING REPLACEMENT OF THE ALTERNATOR. I HAD TO PAY FOR THE ALTERNATOR AND EPOXIED THAT FITTING OUT. THE SECOND FITTING FAILED ON JUNE 14, 2012 WITH 56384 MILES ON THE ODOMETER. THIS TIME IT WAS IN A LOCATION THAT REQUIRED REMOVAL OF THE ENGINE. THE CIRCUMSTANCES WERE SIMILAR TO THE FIRST, AROUND 50 MPH AND COOLANT DUMPING OVER ALL OVER THE GROUND. SINCE THIS HAPPENED A SECOND TIME, THE SHOP I TOOK THE CAR TO REMOVED ALL 8 OF THE COOLANT FITTINGS IN THE ENGINE, REMOVED THE EPOXY, AND THEN W

Mileage: 52,230

20130512ENGINE

WAS TRAVELING ON FREE ENTRY RAMP, AND AS I ENTERED THE FREEWAY AND APPROXIMATELY 60 MPH, THE CAR EXHIBITED A BRIEF SHUDDER AT WHICH TIME THE CHECK ENGINE LIGHT APPEARED AND BEGAN TO BLINK. I NOTICED A VISIBLE WHITE CLOUD OF SMOKE BEHIND THE CAR. THE CHECK ENGINE LIGHT BLINKED FOR APPROXIMATELY 10-15 SECONDS AND THEN REMAINED OFF. I ALSO NOTICED THE TEMPERATURE GAUGE ROSE ABOVE 180F, WHICH IS THE APPROXIMATE OPERATING TEMPERATURE PER THE TEMPERATURE GAUGE. THE GAUGE HELD SLIGHTLY ABOVE 180F (~5 MM PAST 180F) FOR THE DURATION OF THE DRIVE, ! 5 MILES BEFORE I STOPPED THE CAR AT MY NEXT DESTINATION POINT. UPON TURNING THE IGNITION OFF AND EXITING THE CAR THERE WAS A DISTINCT ANTIFREEZE SMELL. THE CAR WAS OFF FOR APPROXIMATELY 10 MINUTES AND WHEN I RETURNED TO THE CAR THERE WAS A PUDDLE OF ANTIFREEZE DIRECTLY BELOW THE CAR JUST INSIDE THE REAR DRIVER SIDE TIRE. I ESTIMATE APPROXIMATELY 1-2 PINTS OF FLUID. UPON DRIVING THE CAR TO MY FINAL DESTINATION (PERSONAL RESIDENCE) THE TEMP

Mileage: 85,255

20130501ENGINE

CATASTROPHIC LOSS OF COOLANT DUE TO COOLANT FITTINGS POPPING OUT. LOW SPEED, STRAIGHT LINE DRIVING AT THE TIME SO THERE WAS NO EXCURSION, HOWEVER REAR TIRES WERE SERIOUSLY WETTED AND IF I HAD BEEN IN DIFFERENT CIRCUMSTANCES IT COULD HAVE CAUSED VEHICLE/PROPERTY DAMAGE AND/OR PERSONAL INJURY. *TR

Mileage: 34,000

20130430ENGINE

OVER TIME I NOTICED A COOLANT SMELL FROM THE CAR WHENEVER I WOULD DRIVE IT WITH THE WINDOWS DOWN, ESPECIALLY WHEN THE CAR WAS IN STOP AND GO TRAFFIC. I THEN NOTICED A SMALL PUDDLE OF FLUID UNDER THE ENGINE AFTER THE CAR WAS PARKED. I TOOK THE CAR TO THE SERVICE AND WAS TOLD THE COOLANT PIPE ON THE ENGINE WAS LOOSE AND COOLANT WAS BEGINNING TO DRIP FROM THE JUNCTION WHERE THE PIPE ATTACHES TO THE ENGINE BLOCK. AFTER SOME INTERNET RESEARCH, I LEARNED THAT THE COOLANT PIPES ARE GLUED INTO THE ENGINE BLOCK AND OVER TIME THERE IS A TENDENCY FOR THE GLUE TO DETERIORATE AND THE PIPES TO COME LOOSE IN TURN CAUSING A MAJOR COOLANT LEAK IN THE AREA OF THE ENGINE AND REAR TIRES. IF COOLANT WERE TO LEAK ONTO THE REAR TIRES, THIS COULD CAUSE A MAJOR ACCIDENT DUE TO LOSS OF TRACTION OF THE REAR TIRES LEADING TO LOSS OF CONTROL OF THE VEHICLE. I ELECTED TO HAVE THE ENGINE REMOVED AND ALL 8 THE COOLANT PIPES PERMANENTLY WELDED INSTEAD OF GLUED AS THIS IS THE ONLY PERMANENT AND SAFE SOLUTION. I A

Mileage: 36,645

20130424ENGINE

AFTER A ROUTINE DRIVE AFTER AN OIL CHANGE SERVICE A LARGE AMOUNT OF COOLANT SPILLED OUT FROM UNDERNEATH THE REAR OF THE VEHICLE. UNDER CLOSER EXAMINATION OF THE VEHICLE FOUND LOOSE/BROKEN COOLANT FITTINGS FROM BEHIND THE ALTERNATOR AND SOMEWHERE IN THE BACK OF THE ENGINE BAY. ENGINE WILL HAVE TO BE REMOVED TO PINPOINT THE SOURCE OF ADDITIONAL LEAKS. *TR

Mileage: 40,000

20130423ENGINE

COOLANT LINE BECAME SEPARATED AND DUMPED COOLANT ALL OVER THE HIGHWAY CAUSING VERY SLICK ROAD CONDITIONS. THIS WAS ON A LONG HIGHWAY ROAD TRIP WITH THE ENGINE VERY WARMED UP AND WORKING. FAILING COOLANT LINES THAT DUMP ARE VERY DANGEROUS TO THOSE BEHIND THE VEHICLE, ESPECIALLY AT HIGHWAY SPEEDS. *TR

Mileage: 58,000

20130421ENGINE

GLUED IN COOLANT HOSES CAME OUT DUMPING ALL THE COOLANT FROM THE CAR IN A VERY SHORT PERIOD OF TIME. SINCE THIS IS A REAR ENGINED CAR, IT SPRAYED THE REAR TIRES CAUSING A DANGEROUS SITUATION AS LOSS OF TRACTION COULD HAVE CAUSED A SERIOUS ACCIDENT/FATALITY IF GOING INTO A CURVE OR OTHER CONDITIONS. THIS IS A KNOWN CONDITION WITH PORSCHE AND THEY HAVE REFUSED TO ADDRESS THIS SERIOUS SAFETY ISSUE. *TR

Mileage: 56,197

20130419ENGINE

DRIVING THE CAR AT MODERATE HIGHWAY SPEEDS, THE COOLANT WARNING LIGHT CAME ON. I PULLED OFF OF THE HIGHWAY AS SOON AS IT WAS SAFE, ABOUT 1 MILE AFTER THE WARNING LIGHT. AS I SLOWED THE VEHICLE, I NOTICED A LARGE AMOUNT OF SMOKE COMING FROM THE REAR OF THE CAR. AFTER STOPPING AND INSPECTING THE CAR, THE REAR OF THE VEHICLE WAS COVERED IN A FILM OF COOLANT. THE CAR WAS TOWED TO THE NEAREST PORSCHE DEALER, AT WHICH THE PROBLEM WAS DIAGNOSED. RATHER THAN HAVE THE CAR SERVICED AT THE DEALER, I HAD THE VEHICLE SHIPPED BACK HOME TO BE REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE WAS A COOLANT FITTING THAT WAS GLUED INTO THE WATER PUMP HOUSING. THE GLUE HAD FAILED CAUSING THE FITTING TO COME OUT OF THE HOUSING AND DUMPING ALL OF THE COOLANT IN A FEW SECONDS. THE TOTAL COST OF THE REPAIR WAS $2,779.21. AFTER THE CAR WAS REPAIRED, I RESEARCHED THE FAILURE TO FIND THAT IT WAS A RATHER COMMON OCCURRENCE. IN SEPTEMBER OF 2012, WHILE THE CAR WAS IN FOR UNRELATED SERVICE, I

Mileage: 57,591

20121202ENGINE

DISCOVERED NUMEROUS PORSCHE CARS WITH GT1 BLOCK ENGINE PRE 2010 THAT ARE WATER COOLED HAVE COOLANT FITTINGS THAT ARE KNOWN TO FAIL DUE TO A GLUE THAT IS NOT HOLDING UP. AS SUCH, DRIVING CAN SUDDENLY RELEASE COOLANT ON THE GROUND CAUSING THE CAR AND THOSE CARS FOLLOWING IT TO CRASH WITHOUT ANY WARNING. THIS AFFECTS 996 AND 997 TURBOS AND GT3 VARIANTS. THE TOPIC IS DESCRIBED ON RENNLIST.COM, RENNTRACK.COM, AND A VENDOR ACTUALLY ADVERTISES A FIX (SHARKWERKS.COM). ONE GROUP OF PORSCHE DRIVING CLUB USERS WILL NOT LET CARS WITHOUT THIS BEING MITIGATED TO PARTICIPATE IN GROUP EVENTS DUE TO SAFETY CONCERNS BASED ON A BIG CRASH IN 2012 AT THE MIDOHIO TRACK (MAY BE 2011). NON TRACK, STREET CRASHES AND INCIDENTS ARE DOCUMENTS ON THE INTERNET. THIS GROUP OF CARS IS A HUGE RISK TO ALL OTHERS ON THE ROAD IN ADDITION TO THEMSELVES. SOMEONE IS GOING TO GET KILLED AND IT SEEMS TO BE ACCELERATING IN FREQUENCY. A REGISTRY OF CARS WITH THE PROBLEM AND INFORMATION CAN BE FOUND VIA THIS LINK:

Mileage: 45,000

20071008STEERING:HYDRAULIC POWER ASSIST SYSTEM

POWER STEERING FLUID VALVE MAKES A NOISE. RESEARCH ON 6SPEEDONLINE.COM AND RENNLIST.COM NOTE THAT THIS WILL FAIL, OVERFILL THE RESERVOIR, AND CAUSE A MAJOR FIRE PERHAPS KILLING ME. PORSCHE HAS UPGRADED THE PART KNOWING OF THIS FAILURE AND HAS A PUBLIC TSB TO THIS EFFECT. *JB

Mileage: 26,450

20031220POWER TRAIN:MANUAL TRANSMISSION

THE CAR, A 2002 PORSCHE 911 TURBO 6-SPEED, POPS OUT OF 2ND GEAR OCCASIONALLY WHILE DRIVING. I KNOW OF AT LEAST 6 OTHER OWNERS WITH CARS BUILT BETWEEN 2001-2003 WITH THE SAME PROBLEM. *LA

Mileage: 2,000

20020514ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

THE CAR STALLS ON SLOW LEFT TURNS AND AT STOPS, THE CONSUMER WAS AWARE PRIOR TO PURCHASE OF THE STALLING ISSUE THAT AFFECTED EARLY 2002 MODELS IN WARMER CLIMATES, THE CONSUMER WAS ASURED BY THE DEALER THAT THE ISSUE HAD BEEN TAKEN CARE OF, FOUR HOURS AFTER TAKING DELIVERY OF THE VEHICLE IT BEGAN TO STALL, THE CONSUMER IS CONCERNED AS TO WHY DEALERS CONTINUE TO CONTINUE TO SELL VEHICLE WITH STALLING DEFECT. NLM

20011016ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

THE CAR STALLS ON SLOW LEFT TURNS AND AT STOPS, THE CONSUMER WAS AWARE PRIOR TO PURCHASE OF THE STALLING ISSUE THAT AFFECTED EARLY 2002 MODELS IN WARMER CLIMATES, THE CONSUMER WAS ASURED BY THE DEALER THAT THE ISSUE HAD BEEN TAKEN CARE OF, FOUR HOURS AFTER TAKING DELIVERY OF THE VEHICLE IT BEGAN TO STALL, THE CONSUMER IS CONCERNED AS TO WHY DEALERS CONTINUE TO CONTINUE TO SELL VEHICLE WITH STALLING DEFECT. NLM

Compare 2002PORSCHE911 TURBO to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2002 PORSCHE 911 TURBO have?
The 2002 PORSCHE 911 TURBO has 16 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2002 PORSCHE 911 TURBO?
Yes, the 2002 PORSCHE 911 TURBO has 1 recall(s). The most common affected component is SUSPENSION:FRONT:MACPHERSON STRUT. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2002 PORSCHE 911 TURBO?
The most-complained component for the 2002 PORSCHE 911 TURBO is ENGINE with 11 complaints. Other frequently reported areas include ENGINE AND ENGINE COOLING:ENGINE:GASOLINE and POWER TRAIN:MANUAL TRANSMISSION.
Is the 2002 PORSCHE 911 TURBO safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.