Total Complaints
2 filings
POLESTAR POLESTAR 2 · model year
2025 POLESTAR POLESTAR 2
2 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2025POLESTARPOLESTAR 2 carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 POLESTAR 2 is back over prevention: sensing system: camera with 1 filings, followed by back over prevention (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2025 POLESTAR 2, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
2
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
- Front Crash 5.0 ★
- Side Crash 5.0 ★
- Rollover 5.0 ★
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: 5/5 — Top NCAP rating
· Front: 5/5
· Side: 5/5
· Rollover: 5/5
Complaints by Component
| Component | Count |
|---|---|
| BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 1 |
| BACK OVER PREVENTION | 1 |
Recalls (2)
25V28000025/04/2025
BACK OVER PREVENTION:SOFTWARE
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visi
25V61500015/09/2025
BACK OVER PREVENTION:SOFTWARE
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Recent Complaints
20250904BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
See attached document for complaint. I am contacting you regarding Recall RP1056, which addresses a known defect where the rearview camera image may fail to display, increasing the risk of a crash or personal injury while reversing . Despite having the recall performed, my vehicle continues to experience the same issue-the rearview camera image intermittently fails to appear, leaving me with limited visibility when backing up. This unresolved safety concern is both frustrating and dangerous. I have recently relocated to Hawaii, and I have come to learn that there are currently no authorized Polestar service centers in the state. As this is a recall-related safety defect that has not been properly resolved , I am formally requesting that Polestar cover the cost of shipping my vehicle to the nearest mainland service center capable of performing the necessary diagnostics and repair. Please confirm receipt of this request and advise on next steps, including scheduling, logistics, and the
20250904BACK OVER PREVENTION
See attached document for complaint. I am contacting you regarding Recall RP1056, which addresses a known defect where the rearview camera image may fail to display, increasing the risk of a crash or personal injury while reversing . Despite having the recall performed, my vehicle continues to experience the same issue-the rearview camera image intermittently fails to appear, leaving me with limited visibility when backing up. This unresolved safety concern is both frustrating and dangerous. I have recently relocated to Hawaii, and I have come to learn that there are currently no authorized Polestar service centers in the state. As this is a recall-related safety defect that has not been properly resolved , I am formally requesting that Polestar cover the cost of shipping my vehicle to the nearest mainland service center capable of performing the necessary diagnostics and repair. Please confirm receipt of this request and advise on next steps, including scheduling, logistics, and the
Compare 2025POLESTARPOLESTAR 2 to Similar Vehicles
NHTSA Investigations 1 Open
Frequently Asked Questions
How many complaints does the 2025 POLESTAR POLESTAR 2 have?▼
The 2025 POLESTAR POLESTAR 2 has 2 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2025 POLESTAR POLESTAR 2?▼
The 2025 POLESTAR POLESTAR 2 received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 5/5.
Are there any recalls for the 2025 POLESTAR POLESTAR 2?▼
Yes, the 2025 POLESTAR POLESTAR 2 has 2 recall(s). The most common affected component is BACK OVER PREVENTION:SOFTWARE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2025 POLESTAR POLESTAR 2?▼
The most-complained component for the 2025 POLESTAR POLESTAR 2 is BACK OVER PREVENTION: SENSING SYSTEM: CAMERA with 1 complaints. Other frequently reported areas include BACK OVER PREVENTION.
Is the 2025 POLESTAR POLESTAR 2 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2025 POLESTAR POLESTAR 2 has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.