2024 POLESTAR POLESTAR 2

25 complaints filed with NHTSA.

25
Complaints
3
Crashes
0
Fires
3
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
5/5
Rollover

Complaints by Component

ComponentCount
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA7
BACK OVER PREVENTION: WARNINGS3
VISIBILITY/WIPER2
ELECTRICAL SYSTEM2
FORWARD COLLISION AVOIDANCE: WARNINGS1
BACK OVER PREVENTION1
PARKING BRAKE1
UNKNOWN OR OTHER1
POWER TRAIN1
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING1
LANE DEPARTURE: BLIND SPOT DETECTION1
BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING1
VISIBILITY:REARVIEW MIRRORS/DEVICES1
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR1
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM1

Recalls (5)

24V47700026/06/2024

EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number

25V28000025/04/2025

BACK OVER PREVENTION:SOFTWARE

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visi

24V93900018/12/2024

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2024 Polestar 2 electric vehicles. The clamps may be improperly crimped on the driver's side inner far side air bag module (FSAB), which can cause the air bag to deploy improperly.

25V61500015/09/2025

BACK OVER PREVENTION:SOFTWARE

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

25V40900002/07/2025

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.

Recent Complaints

20251222VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

On a high humidity evening all of the windows fogged up but the climate system was completely unavailable to use. All of the buttons were “greyed out” and I could not operate the front or rear defroster. As a result, I had zero visibility a few moments after I started driving. I immediately had to pull over and look up how to reset the computer system that controls most of the car’s functions, which took several minutes to figure out. There should never be a situation where you cannot turn

20250731VISIBILITY/WIPER

Intermittent issue where the rear view backup camera does not appear on screen. I receive a message of "camera temporarily unavailable." Even when shifting to another gear then back to Reverse, the camera will still not work and the same message will appear. I have the latest software update that was supposed to address this already-recalled issue (verison 3.6.4).

20250718BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Rear view camera suddenly stopped working. The same problem happened 3 weeks back and Polestat sent a software update that is supposed to fix the issue. Read view camera worked for sometime, but again it is not working. In fact, no camera is working in this vehicle.

20250716BACK OVER PREVENTION: WARNINGS

The manafactuer distributed a software update to correct issues regarding reverse camera settings. This update has not corrected the issue in my polestar and, in fact, has caused many other disturbances forcing me to seek service at a the closest dealership. When reversing, it will activate the emergency stop function, which has caused much anxiety and stress because not only are the parking sensors nonfunctional, but the thought of the emergency breaks being activated without threat or my regar

20250716ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

The manafactuer distributed a software update to correct issues regarding reverse camera settings. This update has not corrected the issue in my polestar and, in fact, has caused many other disturbances forcing me to seek service at a the closest dealership. When reversing, it will activate the emergency stop function, which has caused much anxiety and stress because not only are the parking sensors nonfunctional, but the thought of the emergency breaks being activated without threat or my regar

20250715VISIBILITY:REARVIEW MIRRORS/DEVICES

the mirrors on the car sometimes dont tilt back up when chnaging gears from reverse to drive , leading to limited visibility

20250713BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

360 degree view and backup camera stutters/not available after starting vehicle. Occurred after recall software update that was supposed to address this.

20250711BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup camera starts flashing black while backing up and sometimes doesn't turn on while backing up

20250708BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING

Back up camera repeatedly blanks out. Sometimes will not start. Sometimes stops working in the middle of when I'm backing up. Also Rear auto braking is too sensitive and will often slam the emergency brakes for no reason.

20250708BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Back up camera repeatedly blanks out. Sometimes will not start. Sometimes stops working in the middle of when I'm backing up. Also Rear auto braking is too sensitive and will often slam the emergency brakes for no reason.

20250703BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup and 360 camera fails intermittently

20250701CrashELECTRICAL SYSTEM

I would go into reverse and the camera would appear but then disappear as I’m backing up. No more blinking or telling me I am about to crash. Even 3D camera doesn’t work. Drivetrain feels very strange since last OTA update. Making weird noises when driving. Battery sounds like it’s screaming. Something is really wrong.

20250701CrashPOWER TRAIN

I would go into reverse and the camera would appear but then disappear as I’m backing up. No more blinking or telling me I am about to crash. Even 3D camera doesn’t work. Drivetrain feels very strange since last OTA update. Making weird noises when driving. Battery sounds like it’s screaming. Something is really wrong.

20250701CrashBACK OVER PREVENTION: WARNINGS

I would go into reverse and the camera would appear but then disappear as I’m backing up. No more blinking or telling me I am about to crash. Even 3D camera doesn’t work. Drivetrain feels very strange since last OTA update. Making weird noises when driving. Battery sounds like it’s screaming. Something is really wrong.

20250701BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The rear camera does not always engage when the car is put into reverse. The car was just recalled for it, of which I just received a notice and the update (3.6.4), and it has not fixed the issue; it has only gotten worse.

20250701LANE DEPARTURE: BLIND SPOT DETECTION

The rear camera does not always engage when the car is put into reverse. The car was just recalled for it, of which I just received a notice and the update (3.6.4), and it has not fixed the issue; it has only gotten worse.

20250628BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Back up camera does not always work. Says "camera not available" even after the most recent software update.

20250507UNKNOWN OR OTHER

Backup camera will periodically go blank and not work. The camera will also sometimes switch to 360 camera mode unpredictably. Polestar does have a documented recall for this camera not functioning correctly. A fix for the issue doesn't seem like it's coming soon.

20250307BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup camera regularly fails to respond in time when powering on the car. Sometimes takes numerous times to enter in and out of reverse. Sometimes the rear view backup camera reverts to overhead 360 camera view without intervention, making it difficult to see in the rear. Polestar has made updates to the software via OTA updates that have tried to address this by reducing memory use during car boot up, but it’s very clear that the head units in polestar 2s up until at least my model year MY24

20250111PARKING BRAKE

I believe that my 2024 polestar 2 suffered a critical failure with the parking brake/weight sensor interlock. While parked in my driveway, (on incline) I parked my vehicle, opened the door (which should also engage the parking brake) and exited my vehicle. The vehicle at this time appeared to be in park. I closed my vehicle door, walked away, and approximately 4 seconds later, my vehicle rolled in reverse to the bottom of my driveway. I acknowledge that there is snow on the ground as seen by my