2021 POLESTAR POLESTAR 2

178 complaints filed with NHTSA.

178
Complaints
3
Crashes
0
Fires
0
Injuries
0
Deaths

Complaints by Component

ComponentCount
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA100
UNKNOWN OR OTHER13
VISIBILITY/WIPER13
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING9
ELECTRICAL SYSTEM8
BACK OVER PREVENTION: WARNINGS5
SUSPENSION4
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING4
LANE DEPARTURE: BLIND SPOT DETECTION4
FORWARD COLLISION AVOIDANCE: WARNINGS3
SEAT BELTS2
LANE DEPARTURE: ASSIST2
FUEL/PROPULSION SYSTEM2
STEERING2
AIR BAGS1

Recalls (5)

24V47700026/06/2024

EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number

25V28000025/04/2025

BACK OVER PREVENTION:SOFTWARE

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visi

21V11000024/02/2021

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

25V61500015/09/2025

BACK OVER PREVENTION:SOFTWARE

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

25V40900002/07/2025

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.

Recent Complaints

20260218BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The rear view camera fails repeatedly and the rear window is not large enough to safely reverse.

20260211CrashBACK OVER PREVENTION: WARNINGS

Cameras stopped working when backing out and collision with pole when reversing out

20260211CrashLANE DEPARTURE: BLIND SPOT DETECTION

Cameras stopped working when backing out and collision with pole when reversing out

20260211CrashVISIBILITY/WIPER

Cameras stopped working when backing out and collision with pole when reversing out

20260121BACK OVER PREVENTION: WARNINGS

I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The backup camera frequently fails to work when the car is put into reverse or, even more concerning, it intermittently cuts out while backing up. Given the limited visibility when relying solely on the rearview and side mirrors, this malfunction poses a significant safety risk. The inability to see small children or obstacles behind the vehicle without the aid of the backup camera

20260121BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The backup camera frequently fails to work when the car is put into reverse or, even more concerning, it intermittently cuts out while backing up. Given the limited visibility when relying solely on the rearview and side mirrors, this malfunction poses a significant safety risk. The inability to see small children or obstacles behind the vehicle without the aid of the backup camera

20260121BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The backup camera frequently fails to work when the car is put into reverse or, even more concerning, it intermittently cuts out while backing up. Given the limited visibility when relying solely on the rearview and side mirrors, this malfunction poses a significant safety risk. The inability to see small children or obstacles behind the vehicle without the aid of the backup camera

20251219VISIBILITY/WIPER

The backup camera fails to activate, freezes up, or turns off while backing up. The rear window of this vehicle and the height of the trunk block visual sight lines making the camera essential. I am a software engineer, it is clear to me that the combination information screen has an underpowered processor and memory. Polestar have attempted software updates which have been ineffective. Other aspects of the system also struggle to load and be responsive as well such as switching modes from blu

20251211BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Intermittently, when shifting into reverse, the rear camera does not work, with error stating that the camera is unavailable. Dealer states there is no fix.

20251209BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

When the car is put into reverse the rear camera activates and then goes dead. There is no image from the camera and an error appears on the screen saying camera is temporarily unavailable. There have been multiple recalls on this issue and the updates have not resolved the issue. My car is on software 3.6.4

20251208SERVICE BRAKES

Under regen braking the car has very loud ticking in the rear and feels as if the axles are sheering themselves. Looking into the issues with other owners the culprit is the ERAD motor turns to recoup the energy. It looks like this component is used in a wide variety of Volvo based vehicles like this one and other models report the same issue. The worry comes with failure, as this is a braking component, failure while braking would be highly dangerous.

20251208ENGINE

Under regen braking the car has very loud ticking in the rear and feels as if the axles are sheering themselves. Looking into the issues with other owners the culprit is the ERAD motor turns to recoup the energy. It looks like this component is used in a wide variety of Volvo based vehicles like this one and other models report the same issue. The worry comes with failure, as this is a braking component, failure while braking would be highly dangerous.

20251208FUEL/PROPULSION SYSTEM

Under regen braking the car has very loud ticking in the rear and feels as if the axles are sheering themselves. Looking into the issues with other owners the culprit is the ERAD motor turns to recoup the energy. It looks like this component is used in a wide variety of Volvo based vehicles like this one and other models report the same issue. The worry comes with failure, as this is a braking component, failure while braking would be highly dangerous.

20251207BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Back up camera not available. Again.

20251205BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The back up camera constantly fails to turn on. It appears to be a known defect of the car. Service centers seem to have no fix for the issue.

20251205BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The backup camera on my 2021 Polestar 2 has never functioned reliably. It frequently fails to activate when the vehicle is placed in reverse and instead displays an error message. This is a manufacturer defect. Although the vehicle was recalled for this defect and I had the recall repair performed, the issue persists. The repair did not fully resolve the problem, and the backup camera continues to malfunction intermittently. Reduced Rear Visibility: Without a functioning backup camera, drivers l

20251204BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

ever since I bought the vehicle, I would often get an alert when putting into reverse that the rear reverse camera "Camera is Temporarily Unavailable". I did have the recall linked to this issue executed on the car. While the issue occurs less, it still does occur.

20251204BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Rear camera constantly “unavailable”

20251120SUSPENSION

When making a sharp left turn at full steering lock the car makes clicking noises. Service center states it is CV joint related and several cars with this performance suspension have this problem. It may be a safety hazard should the CV joint fail and it is a known issue.

20251120STEERING

When making a sharp left turn at full steering lock the car makes clicking noises. Service center states it is CV joint related and several cars with this performance suspension have this problem. It may be a safety hazard should the CV joint fail and it is a known issue.