Total Complaints
2 filings
Peterbilt 389 · model year
2024 Peterbilt 389
2 NHTSA complaints, and 5 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
- Complaints
- 2
- Recalls
- 5
The verdict
The 2024 Peterbilt 389 posts below-average complaint volume among its own model-year siblings.
- Top 33%
- fewest complaints, own model years
- 5
- recall campaigns
The 2024Peterbilt389 carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2024 389 is service brakes, hydraulic with 1 filings, followed by electrical system (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 5 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.
NHTSA currently has 3 investigation files overlapping the 2024 389. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
2
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
F
PlainCars Safety Score
0/100
2024 Peterbilt 389
PlainCars' own composite of NHTSA NCAP crash-test ratings and rollover-risk assessment, each dimension normalized against the federal scale or the full national model-year corpus. Not an official NHTSA figure, and not a substitute for a specific vehicle's VIN-level recall check.
NHTSA Overall Rating N/A
Not rated
NHTSA New Car Assessment Program overall crash-test rating.
Front Crash N/A
Not rated
Frontal barrier crash-test rating.
Side Crash N/A
Not rated
Side barrier and pole crash-test rating.
Rollover Resistance N/A
Not rated
Static stability factor + dynamic rollover test rating.
Rollover Risk N/A
Not reported
NHTSA single-vehicle rollover probability, dynamic test.
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| SERVICE BRAKES, HYDRAULIC | 1 |
| ELECTRICAL SYSTEM | 1 |
Recalls (5)
24V04300025/01/2024
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
PACCAR Incorporated (PACCAR) is recalling certain 2024 Peterbilt 367, 389, 520, 567, and Kenworth T800, T880, W900, and W990 trucks. The bearing journals may not be fully seated in the steering knuckle assemblies, preventing the proper installation of the wheel end hub assemblies.
24V04400025/01/2024
STEERING
PACCAR Incorporated (PACCAR) is recalling certain 2024-2025 Kenworth T280, T380, T480, T680, T880, L770, W990, and 2024-2025 Peterbilt 389, 520, 535, 536, 537, 548, 567, 579, 589 trucks. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are require
24V19000020/03/2024
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communi
24V91500010/12/2024
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to
24V90800003/12/2024
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
PACCAR Incorporated (PACCAR) is recalling certain 2024 Peterbilt 367, 389, 548, Kenworth T480, T800, 2024-2025 Peterbilt 520, 567 and Kenworth T880 vehicles with PACCAR 20k steer axles. The steering arm and/or tie rod bracket fasteners may fail, resulting in a loss of steering control.
Recent Complaints
20250226SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Peterbilt 389. The contact stated while driving at various speeds, the vehicle experienced an inaccurate reading of the adaptive cruise control, causing the cruise control to disengage. Additionally, the contact stated after driving for an hour, the ABS, traction control, and electronic stability control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V915000 (Service Brakes, Hydraulic, Electrical System), which the contact related to the failure. The vehicle was taken to the dealer for the recall repair. The dealer informed the contact that the recall repair had been performed. The contact stated upon test-driving the vehicle, the failure persisted. The dealer was informed that the recall repair had not corrected the failure. The vehicle was not yet repaired; however, the dealer charged a labor fee. The contact declined to pay the fee and the vehicle remained with the dealer. The contact stated that the manufacture
Mileage: 180,000
20250226ELECTRICAL SYSTEM
The contact owns a 2024 Peterbilt 389. The contact stated while driving at various speeds, the vehicle experienced an inaccurate reading of the adaptive cruise control, causing the cruise control to disengage. Additionally, the contact stated after driving for an hour, the ABS, traction control, and electronic stability control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V915000 (Service Brakes, Hydraulic, Electrical System), which the contact related to the failure. The vehicle was taken to the dealer for the recall repair. The dealer informed the contact that the recall repair had been performed. The contact stated upon test-driving the vehicle, the failure persisted. The dealer was informed that the recall repair had not corrected the failure. The vehicle was not yet repaired; however, the dealer charged a labor fee. The contact declined to pay the fee and the vehicle remained with the dealer. The contact stated that the manufacture
Mileage: 180,000
Compare 2024Peterbilt389 to Similar Vehicles
NHTSA Investigations
Vehicle Safety Guides
Frequently Asked Questions
How many complaints does the 2024 Peterbilt 389 have?▼
The 2024 Peterbilt 389 has 2 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2024 Peterbilt 389?▼
Yes, the 2024 Peterbilt 389 has 5 recall(s). The most common affected component is STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 Peterbilt 389?▼
The most-complained component for the 2024 Peterbilt 389 is SERVICE BRAKES, HYDRAULIC with 1 complaints. Other frequently reported areas include ELECTRICAL SYSTEM.
Is the 2024 Peterbilt 389 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2024 Peterbilt 389; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.