PETERBILT 389 · model year

2015 PETERBILT 389

12 NHTSA complaints, 2 crash reports, and 10 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2015PETERBILT389 carries 12 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 0 injuries, and 2 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2015 389 is wheels with 4 filings, followed by structure:body (2) and tires (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 10 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.

NHTSA currently has 3 investigation files overlapping the 2015 389. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

12
Complaints
2
Crashes
0
Fires
0
Injuries
2
Deaths

Total Complaints

12 filings

Crashes Reported

2 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
WHEELS4
STRUCTURE:BODY2
TIRES2
ELECTRICAL SYSTEM1
ELECTRONIC STABILITY CONTROL (ESC)1
UNKNOWN OR OTHER1
VISIBILITY/WIPER1

Recalls (10)

14V81000029/12/2014

PARKING BRAKE:CONVENTIONAL:AIR

PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Peterbilt 367, 389, 567, 579, and 587 trucks manufactured from May 23, 2014, to February 13, 2015, and 2015 Kenworth T270, T370, T440, T470, T660, T680, T800, T880, and W900 trucks manufactured from May 23, 2014, to February 13, 2015,

15V03600027/01/2015

ELECTRONIC STABILITY CONTROL (ESC)

PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Peterbilt 389 Pride and Class edition vehicles manufactured October 1, 2014, to December 4, 2014, and equipped with electronic stability control (ESC). The affected vehicles were manufactured with an incorrect horn contact plate that

15V10800024/02/2015

STEERING:LINKAGES:TIE ROD ASSEMBLY

PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.

15V45600022/07/2015

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that ma

14V73100013/11/2014

STEERING

PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Peterbilt 389 "Pride and Class" edition trucks manufactured September 30, 2014, to November 3, 2014. In the affected vehicles, the steering wheel may have been installed with an incorrect attachment nut, or the nut may not be have be

15V74000009/11/2015

TIRES

PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2010 Peterbilt 340, 2010, 2012, and 2015-2016 Peterbilt 337, 2010 Peterbilt 335, 2011-2016 Peterbilt 348, 2009 and 2011-2016 Peterbilt 365, 2009 and 2012-2013 Peterbilt 386, 2009-2015 Peterbilt 388, 2015-2016 Peterbilt 389, and 2015 P

15V27000008/05/2015

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

PACCAR Incorporated (PACCAR) is recalling certain model year 2014-2016 Kenworth T660, T680, T880 trucks manufactured February 18, 2013, to April 10, 2015, and 2011-2016 Peterbilt 386, 389, 567, 579, and 587 trucks manufactured December 13, 2010, to April 20, 2015. The affected trucks, equipped with

20V19900006/04/2020

ELECTRONIC STABILITY CONTROL (ESC)

PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lo

15V13200006/03/2015

EQUIPMENT:OTHER:LABELS

PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire

20V13000004/03/2020

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring

Recent Complaints

20170810FatalSTRUCTURE:BODY

PETERBILT 389 SLEEPER CAB HAS NO REAR WINDOW, BACKUP ALARM OR BACKUP CAMERA. LED TO FATALITY IN MARCH 2016.

Mileage: 20,000

20170810FatalVISIBILITY/WIPER

PETERBILT 389 SLEEPER CAB HAS NO REAR WINDOW, BACKUP ALARM OR BACKUP CAMERA. LED TO FATALITY IN MARCH 2016.

Mileage: 20,000

20141118WHEELS

WE OPERATE 6 BRAND NEW PETERBILT 388 CAR HAULERS. EVERY TRUCK RANDOMLY BLOWS DRIVE INSIDE TIRE. ONCE TIRE BLOWS IT CAN BLOW ADJACENT TIRE. SO FAR WE HAD ABOUT 20 BLOW OUT IN 2 MONTH TIME. ONLY SOLUTION SO FAR WE FOUND WAS TO REROUTE EXHAUST PIPE TO THE SIDE AND REPLACE TIRES TO ALL POSITION TIRES. NO REIMBURSEMENT FROM PETERBILT. CALLED EVERY POSSIBLE NUMBER, BUT NO RESPONSE. THIS IS A FACTORY DEFECT AND EXHAUST CAUSES INSIDE TIRE TO OVERHEAT AND CAUSE BLOW OUT. TIRES BLOW EVERY 1000-3000 MILES. WE HAVE SPEND OVER 30,000$ ON ROAD CALLS AND TIRE REPLACEMENT SO FAR. *TR

20141118TIRES

WE OPERATE 6 BRAND NEW PETERBILT 388 CAR HAULERS. EVERY TRUCK RANDOMLY BLOWS DRIVE INSIDE TIRE. ONCE TIRE BLOWS IT CAN BLOW ADJACENT TIRE. SO FAR WE HAD ABOUT 20 BLOW OUT IN 2 MONTH TIME. ONLY SOLUTION SO FAR WE FOUND WAS TO REROUTE EXHAUST PIPE TO THE SIDE AND REPLACE TIRES TO ALL POSITION TIRES. NO REIMBURSEMENT FROM PETERBILT. CALLED EVERY POSSIBLE NUMBER, BUT NO RESPONSE. THIS IS A FACTORY DEFECT AND EXHAUST CAUSES INSIDE TIRE TO OVERHEAT AND CAUSE BLOW OUT. TIRES BLOW EVERY 1000-3000 MILES. WE HAVE SPEND OVER 30,000$ ON ROAD CALLS AND TIRE REPLACEMENT SO FAR. *TR

Mileage: 3,500

20141118WHEELS

WE OPERATE 6 BRAND NEW PETERBILT 388 CAR HAULERS. EVERY TRUCK RANDOMLY BLOWS DRIVE INSIDE TIRE. ONCE TIRE BLOWS IT CAN BLOW ADJACENT TIRE. SO FAR WE HAD ABOUT 20 BLOW OUT IN 2 MONTH TIME. ONLY SOLUTION SO FAR WE FOUND WAS TO REROUTE EXHAUST PIPE TO THE SIDE AND REPLACE TIRES TO ALL POSITION TIRES. NO REIMBURSEMENT FROM PETERBILT. CALLED EVERY POSSIBLE NUMBER, BUT NO RESPONSE. THIS IS A FACTORY DEFECT AND EXHAUST CAUSES INSIDE TIRE TO OVERHEAT AND CAUSE BLOW OUT. TIRES BLOW EVERY 1000-3000 MILES. WE HAVE SPEND OVER 30,000$ ON ROAD CALLS AND TIRE REPLACEMENT SO FAR. *TR

Mileage: 3,500

20141118ELECTRONIC STABILITY CONTROL (ESC)

WE OPERATE 6 BRAND NEW PETERBILT 388 CAR HAULERS. EVERY TRUCK RANDOMLY BLOWS DRIVE INSIDE TIRE. ONCE TIRE BLOWS IT CAN BLOW ADJACENT TIRE. SO FAR WE HAD ABOUT 20 BLOW OUT IN 2 MONTH TIME. ONLY SOLUTION SO FAR WE FOUND WAS TO REROUTE EXHAUST PIPE TO THE SIDE AND REPLACE TIRES TO ALL POSITION TIRES. NO REIMBURSEMENT FROM PETERBILT. CALLED EVERY POSSIBLE NUMBER, BUT NO RESPONSE. THIS IS A FACTORY DEFECT AND EXHAUST CAUSES INSIDE TIRE TO OVERHEAT AND CAUSE BLOW OUT. TIRES BLOW EVERY 1000-3000 MILES. WE HAVE SPEND OVER 30,000$ ON ROAD CALLS AND TIRE REPLACEMENT SO FAR. *TR

Mileage: 3,500

20141118WHEELS

6 PETERBILT MY COMPANY OPERATES ARE 2014 AND 2015 CAR HAULERS. ALL ARE CONSISTENTLY DESTROYING REAR AXEL TIRES BOTH SIDES DRIVER AND PASSENGER (THREAD IS COMING OUT). DAMAGED SEEMS TO HAPPEN DUE TO OVERHEAT OF TIRES. WE TRIED USING DIFFERENT BRAND OF TIRES, BUT BLOW OUT DID NOT STOP. WE TOOK TRUCKS TO [XXX] AND THEY ARE UNABLE TO FIND ANY ISSUES. WITH EACH OCCURRENCE THREAD FROM DRIVE TIRE IS COMING OFF AND TIRE STILL HOLDS AIR. IT DAMAGES ALL LIGHTS ON TRUCK THEN IT DAMAGES MUD GUARDS AND BREAKS SAFETY WINGS ON THE TRAILER. EACH TIME COSTS ABOUT 2000$ PLUS ROAD SERVICE. ONLY SOLUTION WE FOUND AT THIS TIME TO RUN ALL POSITION TIRES ON DRIVE TIRES. SO FAR WE DID NOT HAVE ANY ISSUES FOR PAST 30 DAYS. LAST TRUCK WE PURCHASED FROM [XXX], THEY AGREED TO SWAP TIRES AT THEIR OWN EXPENSE TO ALL POSITION... NO SOLUTION IS OFFERED TO US. WE HAVE LOST OVER $40,000 SO FAR ON BRAND NEW TRUCKS... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

20141118WHEELS

6 PETERBILT MY COMPANY OPERATES ARE 2014 AND 2015 CAR HAULERS. ALL ARE CONSISTENTLY DESTROYING REAR AXEL TIRES BOTH SIDES DRIVER AND PASSENGER (THREAD IS COMING OUT). DAMAGED SEEMS TO HAPPEN DUE TO OVERHEAT OF TIRES. WE TRIED USING DIFFERENT BRAND OF TIRES, BUT BLOW OUT DID NOT STOP. WE TOOK TRUCKS TO [XXX] AND THEY ARE UNABLE TO FIND ANY ISSUES. WITH EACH OCCURRENCE THREAD FROM DRIVE TIRE IS COMING OFF AND TIRE STILL HOLDS AIR. IT DAMAGES ALL LIGHTS ON TRUCK THEN IT DAMAGES MUD GUARDS AND BREAKS SAFETY WINGS ON THE TRAILER. EACH TIME COSTS ABOUT 2000$ PLUS ROAD SERVICE. ONLY SOLUTION WE FOUND AT THIS TIME TO RUN ALL POSITION TIRES ON DRIVE TIRES. SO FAR WE DID NOT HAVE ANY ISSUES FOR PAST 30 DAYS. LAST TRUCK WE PURCHASED FROM [XXX], THEY AGREED TO SWAP TIRES AT THEIR OWN EXPENSE TO ALL POSITION... NO SOLUTION IS OFFERED TO US. WE HAVE LOST OVER $40,000 SO FAR ON BRAND NEW TRUCKS... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

20141118UNKNOWN OR OTHER

6 PETERBILT MY COMPANY OPERATES ARE 2014 AND 2015 CAR HAULERS. ALL ARE CONSISTENTLY DESTROYING REAR AXEL TIRES BOTH SIDES DRIVER AND PASSENGER (THREAD IS COMING OUT). DAMAGED SEEMS TO HAPPEN DUE TO OVERHEAT OF TIRES. WE TRIED USING DIFFERENT BRAND OF TIRES, BUT BLOW OUT DID NOT STOP. WE TOOK TRUCKS TO [XXX] AND THEY ARE UNABLE TO FIND ANY ISSUES. WITH EACH OCCURRENCE THREAD FROM DRIVE TIRE IS COMING OFF AND TIRE STILL HOLDS AIR. IT DAMAGES ALL LIGHTS ON TRUCK THEN IT DAMAGES MUD GUARDS AND BREAKS SAFETY WINGS ON THE TRAILER. EACH TIME COSTS ABOUT 2000$ PLUS ROAD SERVICE. ONLY SOLUTION WE FOUND AT THIS TIME TO RUN ALL POSITION TIRES ON DRIVE TIRES. SO FAR WE DID NOT HAVE ANY ISSUES FOR PAST 30 DAYS. LAST TRUCK WE PURCHASED FROM [XXX], THEY AGREED TO SWAP TIRES AT THEIR OWN EXPENSE TO ALL POSITION... NO SOLUTION IS OFFERED TO US. WE HAVE LOST OVER $40,000 SO FAR ON BRAND NEW TRUCKS... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

20141117CrashSTRUCTURE:BODY

4 BRAND NEW TRUCKS PETERBILT AND WESTERN STAR WITH MICHELIN TIRES 295/60/R22.5 AND 275/70/22.5. FRONT TIRES BLEW UP WITH SEVERE DAMAGE TO FRONT END. *TR

Mileage: 67,000

20141117CrashTIRES

4 BRAND NEW TRUCKS PETERBILT AND WESTERN STAR WITH MICHELIN TIRES 295/60/R22.5 AND 275/70/22.5. FRONT TIRES BLEW UP WITH SEVERE DAMAGE TO FRONT END. *TR

Mileage: 67,000

20141103ELECTRICAL SYSTEM

PURCHASED NEW 2015 PETE ON 7/29/2014 FROM RUSH PETERBILT SEALY TEXAS WITH @ 3 MILES SHOWING ON ODOMETER. ON @ 7/31/2014 STOPPED IN WACO TEXAS WITH VEHICLE TO CHECK SECUREMENT OF LOAD AND WHEN RELEASED PARKING BRAKE THE PARKING BRAKE INDICATOR REMAINED ON, ENGINE DERATED, SPEEDO FAILED TO WORK AND VEHICLE UNSAFE TO DRIVE IN CURRENT CONDITION. I DROVE @ 2 MILES TO RUSH PETERBILT WACO AND WAITED FOR SERVICE TO OPEN. RESTARTED VEHICLE AFTER @ 1 HOUR AND ISSUE WASN'T OCCURRING. DEALER SAID NOTHING THEY COULD DO. DELIVERED IN IRVING TX AND WENT TO RUSH IRVING AND ADVISED THEY WERE TO BUSY TO LOOK AT IT FOR AT LEAST 4-5 DAYS. RETURNED TO BERTRAM TX. VEHICLE WAS SENT TO RUSH PETERBILT SEALY UNTIL 8/7/2014 AND FAILED TO REPAIR ISSUE. VEHICLE ANS SINCE BEEN IN PETERBILT SEALY AND PETERBILT BUDA TEXAS FOR 26 DAYS WITHOUT BEING REPAIRED. *TR

Mileage: 392

Compare 2015PETERBILT389 to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2015 PETERBILT 389 have?
The 2015 PETERBILT 389 has 12 NHTSA complaints, 2 crashes, 0 fires, 0 injuries, and 2 deaths reported.
Are there any recalls for the 2015 PETERBILT 389?
Yes, the 2015 PETERBILT 389 has 10 recall(s). The most common affected component is PARKING BRAKE:CONVENTIONAL:AIR. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2015 PETERBILT 389?
The most-complained component for the 2015 PETERBILT 389 is WHEELS with 4 complaints. Other frequently reported areas include STRUCTURE:BODY and TIRES.
Is the 2015 PETERBILT 389 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.