Total Complaints
1 filings
PETERBILT 389 · model year
2014 PETERBILT 389
1 NHTSA complaints, and 7 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2014PETERBILT389 carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 389 is fuel/propulsion system with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 7 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2014 389. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| FUEL/PROPULSION SYSTEM | 1 |
Recalls (7)
13V22200028/05/2013
ELECTRICAL SYSTEM:IGNITION:SWITCH
PACCAR is recalling certain model year 2014 Kenworth T170, T270, T370, T470, T660, T680, T800, T880, and W900 trucks manufactured May 6, 2013, through May 17, 2013; and model year 2014 Peterbilt 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, 389K, 567, 579 and 587 trucks manufactured May 1, 2013
15V10800024/02/2015
STEERING:LINKAGES:TIE ROD ASSEMBLY
PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.
14V01300024/01/2014
SEAT BELTS
PACCAR Incorporated (PACCAR) is recalling certain model year 2014 Kenworth T660, T680, T700,T800, T880, W900, T440, T470, T370, T270, T170, C500, and C550 chassis manufactured between August 7, 2013, and October 31, 2013, and Peterbilt 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, and
15V45600022/07/2015
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that ma
15V27000008/05/2015
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
PACCAR Incorporated (PACCAR) is recalling certain model year 2014-2016 Kenworth T660, T680, T880 trucks manufactured February 18, 2013, to April 10, 2015, and 2011-2016 Peterbilt 386, 389, 567, 579, and 587 trucks manufactured December 13, 2010, to April 20, 2015. The affected trucks, equipped with
20V19900006/04/2020
ELECTRONIC STABILITY CONTROL (ESC)
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lo
15V13200006/03/2015
EQUIPMENT:OTHER:LABELS
PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire
Recent Complaints
20171208FUEL/PROPULSION SYSTEM
FUEL PUMP WENT OUT GOING DOWN INTERSTATE AT 70 MILES PER HOUR. NO PREVIOUS SIGNS OF FAULTY PUMP. LOST ALL POWER AND FUNCTIONALITY OF THE TRUCK TO STEER. THIS TRUCK HAS A 12/2012 CUMIN'S MOTOR. IN SHOP NOW FOR REPAIRS.
Mileage: 500,000
Compare 2014PETERBILT389 to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2014 PETERBILT 389 have?▼
The 2014 PETERBILT 389 has 1 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2014 PETERBILT 389?▼
Yes, the 2014 PETERBILT 389 has 7 recall(s). The most common affected component is ELECTRICAL SYSTEM:IGNITION:SWITCH. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2014 PETERBILT 389?▼
The most-complained component for the 2014 PETERBILT 389 is FUEL/PROPULSION SYSTEM with 1 complaints. Other frequently reported areas include various components.
Is the 2014 PETERBILT 389 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.