Total Complaints
4 filings
PETERBILT 389 · model year
4 NHTSA complaints, and 12 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2008PETERBILT389 carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2008 389 is engine with 2 filings, followed by electronic stability control (esc) (1) and service brakes, air (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 12 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2008 389. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
4 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| SERVICE BRAKES, AIR | 1 |
EQUIPMENT:OTHER:LABELS
Paccar Incorporated (Paccar) is recalling certain 2004-2013 Peterbilt 379, 357, 378, 367, 388, 365, 389, 385 and 386 trucks manufactured from April 3, 2003, through October 25, 2013 and equipped with tri-drive rear axles and a tag or pusher axle. The affected vehicles may be missing required inform
SERVICE BRAKES
PACCAR, Inc. (PACCAR) is recalling certain model year 2008-2013 Peterbilt 365, 367, 388, 389 trucks manufactured October 6, 2007, through September 23, 2013. The affected vehicles were built with 16.5" x 7" front drum brakes and Bendix ES-420 brake linings installed on front axles rated to carry be
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
PACCAR IS RECALLING 4,883 MY 2006-2009 KENWORTH T600, T660, T800, W900, T2000 AND MY 2008-2009 PETERBILT 365, 367, 379, 384, 386, 387, 388 AND 389 TRUCKS. INADEQUATE STIFFNESS OF THE DIESEL PARTICULATE FILTER (DPF) BRACKET COULD RESULT IN SEPARATION OF THE DPF FROM THE CHASSIS.
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2012 KENWORTH T2000, T660, T700, T800, AND W900, AS WELL AS MODEL YEAR 2009-2012 PETERBILT 365, 367, 384, 386, 387, 388, 389, AND 587 TRUCKS EQUIPPED WITH PACCAR MX ENGINES. THE OIL MODULE CENTRIFUGAL SPINNER FILTER CAP IN THE PACCAR MX ENGINE MAY BECOME
STEERING:GEAR BOX:SHAFT SECTOR
ON CERTAIN KENWORTH AND PETERBILT HEAVY DUTY TRUCKS EQUIPPED WITH TAS-85 TRW STEERING GEARS, THE INNER SURFACE OF THE OUTER SECTOR SHAFT TEETH OF THE STEERING GEARS MAY HAVE AN INCORRECT INVOLUTE PROFILE, WHICH MAY LEAD TO CHIPPING AND DAMAGE OF THE GEARING SYSTEM.
POWER TRAIN:AXLE ASSEMBLY
PACCAR IS RECALLING CERTAIN MODEL YEAR 2007-2008 KENWORTH AND PETERBILT VEHICLES MANUFACTURED FROM FEBRUARY 2, 2006 THROUGH APRIL 30, 2007. THE BEARING SURFACES OF THE EXTENDED LUBE UNIVERSAL JOINT THAT ATTACHES THE INTER-AXLE DRIVELINE TO THE DRIVE AXLE MAY BECOME PREMATURELY WORN DUE TO BREAKDOWN
TRAILER HITCHES
PACCAR IS RECALLING 318 MY 2007-2009 KENWORTH T800, W900, AND PETERBILT 357, 365, 367, 378, 379, 384, 385, 386,388, AND 389 TRUCKS EQUIPPED WITH PREMIER TRAILER HITCH ASSEMBLIES. THE PINTLE HITCH ASSEMBLIES MAY HAVE BEEN MANUFACTURED IN A MANNER RESULTING IN A REDUCTION OF FATIGUE STRENGTH OF THE PI
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
CERTAIN TRUCKS EQUIPPED WITH EATON SYNFLEX ECLIPSE BRAND EXTRUDED NYLON AIR BRAKE HOSE TUBING FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 106, "BRAKE HOSES." THE TUBING WAS MANUFACTURED WITH ONLY FOUR LAYERS OF NYLON MATERIAL, INSTEAD OF THE SPECIFIED FIVE LAY
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PACCAR IS RECALLING 6,169 MY 2008 KENWORTH T300, T660, T800, T2000, W900 AND C500 VEHICLES AND MY 2008-2009 PETERBILT MODELS 365, 367, 384, 387, 388, 389 AND 389 KITS. CERTAIN DOOR LATCH ASSEMBLIES ON THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 20
ELECTRONIC STABILITY CONTROL (ESC)
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lo
EQUIPMENT:OTHER:LABELS
PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire
STEERING:COLUMN
PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2010 TRUCKS EQUIPPED WITH TRW STEERING SHAFTS. THE CIRCUMFERENTIAL WELD AROUND THE STEERING SHAFT TUBE THAT WELDS THE SPLINED TUBE TO THE NON-SPLINED TUBE MAY BE MISLOCATED. MISLOCATION OF THE CIRCUMFERENTIAL WELD MAY ALLOW THE SPLINED TUBE AND NON-SPLIN
MY TRUCK MARKS CHECK ENGINE IN RED AND YELLOW. THE ABS MARKS IN YELLOW IN THE PLANE.
TL* THE CONTACT OWNS A 2008 PETERBILT 389. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V368000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, AIR) AND 20V199000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, AIR) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT HE CALLED THE MANUFACTURER AND A RECORDING INDICATED THAT THE SOFTWARE WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT HE RECEIVED A WARNING FROM DOT DUE TO NOT KEEPING UP WITH THE ANTI-LOCK BRAKING SYSTEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 PETERBILT 389. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V368000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, AIR) AND 20V199000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, AIR) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT HE CALLED THE MANUFACTURER AND A RECORDING INDICATED THAT THE SOFTWARE WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT HE RECEIVED A WARNING FROM DOT DUE TO NOT KEEPING UP WITH THE ANTI-LOCK BRAKING SYSTEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE DPF REGENERATION, TODO EL SISTEMA QUE HAN PUESTO EN ESTE TIPO DE CAMIONES ( C-15 ) CATTERPILLAR, HA SALIDO MUY MALO DE FACTORIA, ESTE TIPO DE CAMIONES CON TANTOS SENSORES, OCASIONAN QUE EL CAMION SE APAGUE, Y SE ESTA VOLVIENDO UN GRAN PROBLEMA PARA LA SEGURIDAD DEL CONDUCTOR, COMO PARA LAS CARRETERAS MISMAS, EJ; EL CAMION VA A CIERTA VELOCIDAD Y DE UN MOMENTO A OTRO SE FRENA Y SE APAGA, OCASIONANDO INCERTIDUMBRE EN EL CONDUCTOR, PUES ESTO PUEDE OCASIONAR UN GRAN ACCIDENTE, FUERA DE LOS ALTOS COSTOS QUE OCASIONA CADA VEZ QUE SE LLEVA A LOS DEALER DE LA PETTERBILT, ESOS DEALER NO SOLUCIONAN EL PROBLEMA SOLO TRATAN DE ADIVINAR QUE ES LO QUE TIENE, PERO NO DAN SOLUCION ALGUNA A ESTE DANO, LA CATTERPILLAR POR SU PARTE NO HA QUERIDO ATENDER LAS LLAMADAS, Y EN EL CASO DE NOSOTROS EL COSTOS ES MUY ALTO DE COMPRA PUES FUERON APROX $153MIL DOLARES, ES MAS LO QUE MANTIENE ESE CAMION FUERA DE SERVICIO QUE LO QUE NOS ESTA LUCRANDO. POR FAVOR ES URGENTE QUE REVISEN ESTOS TIPOS DE CAMIONES, SOMOS
Mileage: 578
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.