Total Complaints
91 filings
OLDSMOBILE INTRIGUE · model year
91 NHTSA complaints, 6 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002OLDSMOBILEINTRIGUE carries 91 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 1 fire, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 INTRIGUE is electrical system with 23 filings, followed by steering (7) and exterior lighting (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 13 investigation files overlapping the 2002 INTRIGUE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
91 filings
Crashes Reported
6 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 23 |
| STEERING | 7 |
| EXTERIOR LIGHTING | 5 |
| ENGINE | 5 |
| ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR | 4 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 4 |
| EXTERIOR LIGHTING:HEADLIGHTS | 3 |
| ELECTRICAL SYSTEM:IGNITION:SWITCH | 3 |
| SERVICE BRAKES | 3 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 2 |
| SUSPENSION | 2 |
| STEERING:HYDRAULIC POWER ASSIST:PUMP | 2 |
| ENGINE AND ENGINE COOLING:ENGINE | 2 |
| STEERING:RACK AND PINION | 2 |
| ELECTRICAL SYSTEM:IGNITION | 2 |
STEERING
DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DU
STEERING
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN
ELECTRICAL SYSTEM:IGNITION
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agen
The contact owns a 2002 Oldsmobile Intrigue. The contact stated that the vehicle failed to start as intended. The contact turned the key to the on position; however, the vehicle failed to start immediately. The contact stated that the vehicle started after several attempts; however, occasionally the vehicle took one or two days to start. The contact stated that several independent mobile mechanics had stopped by the residence to inspect the vehicle and it was confirmed that the body control module had failed and needed to be replaced. The vehicle was not replaced. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V400000 (ELECTRICAL SYSTEM). The failure mileage was approximately 55,000.
Mileage: 55,000
The contact owns a 2002 Oldsmobile Intrigue. The contact stated that the vehicle failed to start as intended. The contact turned the key to the on position; however, the vehicle failed to start immediately. The contact stated that the vehicle started after several attempts; however, occasionally the vehicle took one or two days to start. The contact stated that several independent mobile mechanics had stopped by the residence to inspect the vehicle and it was confirmed that the body control module had failed and needed to be replaced. The vehicle was not replaced. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V400000 (ELECTRICAL SYSTEM). The failure mileage was approximately 55,000.
Mileage: 55,000
PARKED CAR AT WORK, SAT FOR 7 HOURS, WOULD NOT START AT END OF SHIFT. ACTED LIKE DEAD BATTERY BUT WITH NO CLICK. JUMP STARTED, WHILE DRIVING NOTICED THE FOLLOWING NOT WORKING: SPEEDOMETER, ODOMETER, TRIP MILEAGE, FUEL GAGE, DASH LIGHTS, TACHOMETER, OTHER WARNING LIGHTS LIT UP. PARKED AT HOME, SHUT ENGINE DOWN, RESTARTED, ALL AREAS FUNCTIONING PROPERLY. LEFT OVER NIGHT, NEXT MORNING SAME PROBLEMS WITH EXCEPTION DASH LIGHTS CAME ON. ALL LIGHTS DIM WHEN IGNITION IS ENGAGED.
Mileage: 110,000
TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND THE ODOMETER FAILED TO DISPLAY THE MILEAGE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE EXTERIOR TAIL LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO CABLE DAHMER BUICK GMC OF INDEPENDENCE (3107 S NOLAND RD, INDEPENDENCE, MO) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE DEALER DID NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST SINCE THE RECALL REPAIR WAS ALREADY PERFORMED. THE FAILURE MILEAGE WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND THE ODOMETER FAILED TO DISPLAY THE MILEAGE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE EXTERIOR TAIL LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO CABLE DAHMER BUICK GMC OF INDEPENDENCE (3107 S NOLAND RD, INDEPENDENCE, MO) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE DEALER DID NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST SINCE THE RECALL REPAIR WAS ALREADY PERFORMED. THE FAILURE MILEAGE WAS NOT PROVIDED.
I HAVE A 02 OLDS INTRIGUE AND IT HAS A FLICKERING IN INTENSITY ISSUE WITH THE HEADLIGHTS. THIS IS A DRIVING DISTRACTION NOT JUST FOR ME BUT ANYONE IN FRONT OF ME ...AS THEY MAY FEEL BRIGHTED OR IT MAY DISTRACT THEM AND THEY MAY VERE AWAY FROM ME. I HAVE HAD PEOPLE SLOW DOWN WHEN DIRECTLY IN FRONT OF ME BECAUSE THEY THOUGHT I WAS SIGNALING THEM WITH MY LIGHTS, ALSO GOD FORBID A COP EVER SEE MY CAR DOING THIS HERE IN MO THEY MAY THINK I'M WARNING OTHERS OF A COP IN THE AREA. I'VE READ UP ON THIS AND GM SAYS ITS NORMAL OPERATION BUT YET MANY OF US OWNERS ARE HAVING THE SAME ISSUES. THEY PUT OUT DIFFERENT ALTENATORS BUT THE ONLY ONE I'VE READ ABT SUCCESS WITH COST UPWARDS OF $400+ DOLLARS. THIS IS A DEFECTIVE ALTENATOR ISSUE THAT DROPS OUT FOR A FEW SECONDS AND THATS WHAT CAUSES THE PULSING OF LIGHTS. IF I WANTED TO BE IN A DANCE HALL I WOULD GO, MY VISION IS ALREADY COMPROMISED AND THIS IS A SERIOUS DISTRACTION.
Mileage: 21,200
I HAVE A 02 OLDS INTRIGUE AND IT HAS A FLICKERING IN INTENSITY ISSUE WITH THE HEADLIGHTS. THIS IS A DRIVING DISTRACTION NOT JUST FOR ME BUT ANYONE IN FRONT OF ME ...AS THEY MAY FEEL BRIGHTED OR IT MAY DISTRACT THEM AND THEY MAY VERE AWAY FROM ME. I HAVE HAD PEOPLE SLOW DOWN WHEN DIRECTLY IN FRONT OF ME BECAUSE THEY THOUGHT I WAS SIGNALING THEM WITH MY LIGHTS, ALSO GOD FORBID A COP EVER SEE MY CAR DOING THIS HERE IN MO THEY MAY THINK I'M WARNING OTHERS OF A COP IN THE AREA. I'VE READ UP ON THIS AND GM SAYS ITS NORMAL OPERATION BUT YET MANY OF US OWNERS ARE HAVING THE SAME ISSUES. THEY PUT OUT DIFFERENT ALTENATORS BUT THE ONLY ONE I'VE READ ABT SUCCESS WITH COST UPWARDS OF $400+ DOLLARS. THIS IS A DEFECTIVE ALTENATOR ISSUE THAT DROPS OUT FOR A FEW SECONDS AND THATS WHAT CAUSES THE PULSING OF LIGHTS. IF I WANTED TO BE IN A DANCE HALL I WOULD GO, MY VISION IS ALREADY COMPROMISED AND THIS IS A SERIOUS DISTRACTION.
Mileage: 21,200
SEAT HEATER BURNED THROUGH THE SEAT AND MELTED MY COAT.
Mileage: 115,000
TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE DID NOT KICK INTO FIRST GEAR UNTIL AFTER DRIVING APPROXIMATELY THREE BLOCKS. THE CONTACT ALSO STATED THAT THE SECURITY SYSTEM LOCK. ADDITIONALLY, THE BRAKES JERKED AND FAILED TO STOP THE VEHICLE RIGHT AWAY. THE ABS INDICATOR ILLUMINATED AND DISAPPEARED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MECHANIC SHOWED THE CONTACT HOW TO TEMPORARILY LOCK THE SECURITY SYSTEM FROM THE TRUNK UNTIL THE IGNITION SWITCH WAS REPLACED. THE FAILURES RECURRED SEVERAL TIMES. THE MECHANIC WAS UNABLE TO DIAGNOSE THE BRAKE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
Mileage: 136,000
TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE DID NOT KICK INTO FIRST GEAR UNTIL AFTER DRIVING APPROXIMATELY THREE BLOCKS. THE CONTACT ALSO STATED THAT THE SECURITY SYSTEM LOCK. ADDITIONALLY, THE BRAKES JERKED AND FAILED TO STOP THE VEHICLE RIGHT AWAY. THE ABS INDICATOR ILLUMINATED AND DISAPPEARED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MECHANIC SHOWED THE CONTACT HOW TO TEMPORARILY LOCK THE SECURITY SYSTEM FROM THE TRUNK UNTIL THE IGNITION SWITCH WAS REPLACED. THE FAILURES RECURRED SEVERAL TIMES. THE MECHANIC WAS UNABLE TO DIAGNOSE THE BRAKE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
Mileage: 136,000
TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE DID NOT KICK INTO FIRST GEAR UNTIL AFTER DRIVING APPROXIMATELY THREE BLOCKS. THE CONTACT ALSO STATED THAT THE SECURITY SYSTEM LOCK. ADDITIONALLY, THE BRAKES JERKED AND FAILED TO STOP THE VEHICLE RIGHT AWAY. THE ABS INDICATOR ILLUMINATED AND DISAPPEARED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MECHANIC SHOWED THE CONTACT HOW TO TEMPORARILY LOCK THE SECURITY SYSTEM FROM THE TRUNK UNTIL THE IGNITION SWITCH WAS REPLACED. THE FAILURES RECURRED SEVERAL TIMES. THE MECHANIC WAS UNABLE TO DIAGNOSE THE BRAKE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
Mileage: 136,000
TL* THE CONTACT OWNED A 2002 OLDSMOBILE INTRIGUE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC AND THE STEERING WHEEL SEIZED. AS A RESULT, A TRACTOR TRAILER CRASHED INTO THE PASSENGER SIDE DOOR OF THE CONTACT'S VEHICLE. THE VEHICLE SPUN AROUND NUMEROUS TIMES ONTO THE OTHER SIDE OF THE ROAD AND CRASHED INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND RIGHT SHOULDER THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT INCLUDED. *TR
Mileage: 80,000
TL* THE CONTACT OWNED A 2002 OLDSMOBILE INTRIGUE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC AND THE STEERING WHEEL SEIZED. AS A RESULT, A TRACTOR TRAILER CRASHED INTO THE PASSENGER SIDE DOOR OF THE CONTACT'S VEHICLE. THE VEHICLE SPUN AROUND NUMEROUS TIMES ONTO THE OTHER SIDE OF THE ROAD AND CRASHED INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND RIGHT SHOULDER THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT INCLUDED. *TR
Mileage: 80,000
OWNER NOTICED CAR WAS GOING THREW OIL. AT FIRST NO LEAK WAS FOUND AND OWNER THOUGHT THE VEHICLE WAS BURNING IT INTERNALLY. BROUGHT CAR IN FOR A DIAGNOSIS FOR ANOTHER ISSUE THAT WAS OCCURRING AT THE TIME AND NOTICED THAT THERE WAS SMOKE COMING FROM THE REAR MANIFOLD. TOOK A LOOK AND IT TURNS OUT VALVE COVERS ARE LEAKING. CAR WAS SWITCHED FROM CONVENTIONAL OIL TO SYNTHETICS WHICH HAD MADE IT MORE NOTICEABLE. EARLIER OLDSMOBILE INTRIGUE MODELS HAVE A RECALL FOR THE SAME ISSUE BUT NOT WITH THE 2002 MODELS. THE RECALL NUMBER IS 09V116000. VEHICLE HAS HAD NO LOSS IN PERFORMANCE.
Mileage: 98,000
2002 OLDSMOBILE INTRIGUE. CONSUMER SEEKS REIMBURSEMENT FOR IGNITION SWITCH RECALL NOTICE REPAIRS. *SMD THE VEHICLE WOULD NOT START THE BRAKE AND SECURITY LIGHTS WERE ON. *JB
TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE SECURITY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS EVENTUALLY REPAIRED BY A LOCAL MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. WHILE DRIVING AT ANY SPEED, THE ALTERNATOR EMITTED A LOUD NOISE AND NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN CONFIRMED THAT THE ALTERNATOR WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Mileage: 119,000
WITH NO REASON THE ENGINE WILL CUT OFF, LEAVING ME WITH NO POWER TO STEER OR MOVE. HAVE BEEN TO NUMEROUS REPAIR SHOPS AND THEY CAN NOT FIND THE CAUSE. I THINK IT IS THE ELECTRICAL SWITCH THAT NEEDS TO BE REPLACED. THE COST IS APPROXIMATELY $ 500.00. WILL GENERAL MOTORS PAY FOR THIS? SHOULD THIS NOT BE ON THE RECALL LIST? THIS IS HIGHLY DANGEROUS AS SOMEONE COULD HIT ME WHEN IT STALLS.
Mileage: 35,000
WITH NO REASON THE ENGINE WILL CUT OFF, LEAVING ME WITH NO POWER TO STEER OR MOVE. HAVE BEEN TO NUMEROUS REPAIR SHOPS AND THEY CAN NOT FIND THE CAUSE. I THINK IT IS THE ELECTRICAL SWITCH THAT NEEDS TO BE REPLACED. THE COST IS APPROXIMATELY $ 500.00. WILL GENERAL MOTORS PAY FOR THIS? SHOULD THIS NOT BE ON THE RECALL LIST? THIS IS HIGHLY DANGEROUS AS SOMEONE COULD HIT ME WHEN IT STALLS.
Mileage: 35,000
WITH NO REASON THE ENGINE WILL CUT OFF, LEAVING ME WITH NO POWER TO STEER OR MOVE. HAVE BEEN TO NUMEROUS REPAIR SHOPS AND THEY CAN NOT FIND THE CAUSE. I THINK IT IS THE ELECTRICAL SWITCH THAT NEEDS TO BE REPLACED. THE COST IS APPROXIMATELY $ 500.00. WILL GENERAL MOTORS PAY FOR THIS? SHOULD THIS NOT BE ON THE RECALL LIST? THIS IS HIGHLY DANGEROUS AS SOMEONE COULD HIT ME WHEN IT STALLS.
Mileage: 35,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.