Total Complaints
14 filings
MITSUBISHI LANCER SPORTBACK · model year
14 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004MITSUBISHILANCER SPORTBACK carries 14 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 LANCER SPORTBACK is electrical system with 5 filings, followed by visibility:defroster/defogger/hvac system (2) and unknown or other (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 14 investigation files overlapping the 2004 LANCER SPORTBACK. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
14 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 5 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 2 |
| UNKNOWN OR OTHER | 2 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM | 1 |
| VEHICLE SPEED CONTROL | 1 |
| VISIBILITY/WIPER | 1 |
| AIR BAGS | 1 |
| EXTERIOR LIGHTING | 1 |
TAKATA RECALL - I TOOK MY CAR IN TO HICKORY MITSUBISHI IN HICKORY, NC TO GET THE AIRBAG FIXED. I PICKED UP MY CAR IN THE AFTERNOON. IT STARTED TO GET DARK ABOUT AN HOUR LATER, SO I TURNED MY LIGHTS ON. I HAVE NO INTERIOR LIGHTS ON MY CAR. I CAN'T SEE MY ODOMETER, SHIFT COLUMN,ETC. I HAD TO TRAVEL A SIGNIFICANT DISTANCE TO GET THIS REPAIR SINCE THERE IS NO LONGER A MITSUBISHI DEALER WHERE I LIVE. NOW I HAVE TO GO ALL THE WAY BACK THERE AND SIT FOR ANOTHER 2.5 HOURS WHILE THEY TRY TO FIGURE OUT WHAT THEY DID TO MY ELECTRICAL SYSTEM. I'M NOT SURE I WANT THEM TO EVEN TOUCH MY CAR AGAIN.
Mileage: 157,833
TAKATA RECALL - I TOOK MY CAR IN TO HICKORY MITSUBISHI IN HICKORY, NC TO GET THE AIRBAG FIXED. I PICKED UP MY CAR IN THE AFTERNOON. IT STARTED TO GET DARK ABOUT AN HOUR LATER, SO I TURNED MY LIGHTS ON. I HAVE NO INTERIOR LIGHTS ON MY CAR. I CAN'T SEE MY ODOMETER, SHIFT COLUMN,ETC. I HAD TO TRAVEL A SIGNIFICANT DISTANCE TO GET THIS REPAIR SINCE THERE IS NO LONGER A MITSUBISHI DEALER WHERE I LIVE. NOW I HAVE TO GO ALL THE WAY BACK THERE AND SIT FOR ANOTHER 2.5 HOURS WHILE THEY TRY TO FIGURE OUT WHAT THEY DID TO MY ELECTRICAL SYSTEM. I'M NOT SURE I WANT THEM TO EVEN TOUCH MY CAR AGAIN.
Mileage: 157,833
AFTER CAR HAD BEEN RUNNING FOR SEVERAL MINUTES, THE TEMPERATURE CONTROL KNOB ON THE DASHBOARD WAS STUCK AND WAS UNABLE TO TURN FROM COLD TO WARM. WHEN TURNING THE KNOB, THE KNOB BROKE EXPOSING ELECTRICAL PANELING. THE AIR TEMPERATURE WAS NO LONGER ADJUSTABLE AND WAS WOULD ONLY BLOW COLD AIR WITH THE OUTSIDE BEING BELOW-FREEZING TEMPERATURES. THIS HAPPENED WHILE CAR WAS STATIONARY IN DRIVEWAY, BUT IF HAPPENED WHILE MOVING COULD HAVE CREATED AN UNSAFE DISTRACTION LEADING TO A DANGEROUS INCIDENT.
Mileage: 110,000
AFTER CAR HAD BEEN RUNNING FOR SEVERAL MINUTES, THE TEMPERATURE CONTROL KNOB ON THE DASHBOARD WAS STUCK AND WAS UNABLE TO TURN FROM COLD TO WARM. WHEN TURNING THE KNOB, THE KNOB BROKE EXPOSING ELECTRICAL PANELING. THE AIR TEMPERATURE WAS NO LONGER ADJUSTABLE AND WAS WOULD ONLY BLOW COLD AIR WITH THE OUTSIDE BEING BELOW-FREEZING TEMPERATURES. THIS HAPPENED WHILE CAR WAS STATIONARY IN DRIVEWAY, BUT IF HAPPENED WHILE MOVING COULD HAVE CREATED AN UNSAFE DISTRACTION LEADING TO A DANGEROUS INCIDENT.
Mileage: 110,000
ETACS FAILURE. LOSS OF ABILITY TO SIGNAL TURNS, LOSS OF WIPER FUNCTION BELOW HIGHEST SETTING, LOSS OF REAR WIPER, LOSS OF DAYTIME RUNNING LIGHT, LOSS OF HIGH BEAMS, LOSS OF WIPER FLUID CONTROL. LOSS OF FUNCTION CAME ON SUDDENLY, MIS SPRING 2016 RETURNED INTERMITTENTLY OVER SUMMER, THEN FAILED COMPLETELY BEGINNING OF OCTOBER. A RECALL FOR THIS EXACT SAME ISSUE HAS BEEN RELEASED FOR MY VEHICLE TYPE OF A LATER YEAR., BUT MY CAR IS NOT INCLUDED IN THE CURRENT RECALL
Mileage: 184,790
ETACS FAILURE. LOSS OF ABILITY TO SIGNAL TURNS, LOSS OF WIPER FUNCTION BELOW HIGHEST SETTING, LOSS OF REAR WIPER, LOSS OF DAYTIME RUNNING LIGHT, LOSS OF HIGH BEAMS, LOSS OF WIPER FLUID CONTROL. LOSS OF FUNCTION CAME ON SUDDENLY, MIS SPRING 2016 RETURNED INTERMITTENTLY OVER SUMMER, THEN FAILED COMPLETELY BEGINNING OF OCTOBER. A RECALL FOR THIS EXACT SAME ISSUE HAS BEEN RELEASED FOR MY VEHICLE TYPE OF A LATER YEAR., BUT MY CAR IS NOT INCLUDED IN THE CURRENT RECALL
Mileage: 184,790
ETACS FAILURE. LOSS OF ABILITY TO SIGNAL TURNS, LOSS OF WIPER FUNCTION BELOW HIGHEST SETTING, LOSS OF REAR WIPER, LOSS OF DAYTIME RUNNING LIGHT, LOSS OF HIGH BEAMS, LOSS OF WIPER FLUID CONTROL. LOSS OF FUNCTION CAME ON SUDDENLY, MIS SPRING 2016 RETURNED INTERMITTENTLY OVER SUMMER, THEN FAILED COMPLETELY BEGINNING OF OCTOBER. A RECALL FOR THIS EXACT SAME ISSUE HAS BEEN RELEASED FOR MY VEHICLE TYPE OF A LATER YEAR., BUT MY CAR IS NOT INCLUDED IN THE CURRENT RECALL
Mileage: 184,790
I HAVE A 2004 MITSUBISHI LANCER SPORTBACK. THE FAN CONTROL UNIT IS DEFECTIVE AND WAS FIXED ONCE AT THE DEALERSHIP OF PURCHASE HOWEVER, SINCE THAT TIME FAN HAS REPEATEDLY MALFUNCTIONED IN TERMS OF IT RUNNING DURING THE ENTIRE TIME THAT THE VEHICLE IS IN OPERATION IN ADDITION TO IT STAYING ON EVEN AFTER THE ENGINE IS TURNED OFF AND THE KEY IS REMOVED FROM THE IGNITION. *JS
Mileage: 20,000
MY HEAT AND COOLING CONTROL STICKS AND IT HARD TO TURN THE KNOB FROM COLD TO HEAT AND HEAT TO COLD. THE PIECE FINALLY BROKE 3 ON 11/12/11. THE UNIT NOW HAS TO BE CHANGED UNDER THE DASHBOARD WHICH I AM UNABLE TO DO WHILE DRIVING, WHEN MY WINDOWS ARE FOGGY I HAVE TO DRIVE WITH THEM BEEN FOGGY IF IT IS NOT IN THE RIGHT POSITION. IT APPEARS TO BE A KNOWN ISSUE WITH MITIS. SINCE I SEE MANY ISSUES WITH THIS ONLINE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY HEAT AND COOLING CONTROL STICKS AND IT HARD TO TURN THE KNOB FROM COLD TO HEAT AND HEAT TO COLD. THE PIECE FINALLY BROKE 3 ON 11/12/11. THE UNIT NOW HAS TO BE CHANGED UNDER THE DASHBOARD WHICH I AM UNABLE TO DO WHILE DRIVING, WHEN MY WINDOWS ARE FOGGY I HAVE TO DRIVE WITH THEM BEEN FOGGY IF IT IS NOT IN THE RIGHT POSITION. IT APPEARS TO BE A KNOWN ISSUE WITH MITIS. SINCE I SEE MANY ISSUES WITH THIS ONLINE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER SPORTBACK. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE BEGAN ACCELERATING ABNORMALLY. THE CONTACT WAS ABLE TO STOP THE UNINTENDED ACCELERATION BY APPLYING THE BRAKES ABRUPTLY. THE VEHICLE WAS DIAGNOSED BY A LOCAL REPAIR SHOP THAT ADVISED THAT THE FLY-BY-WIRE WOULD NEED REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 130,000.
Mileage: 100,000
I OWN A 2004 MITSUBISHI LANCER SPORTBACK. THE HEATER AND COOLING CONTROL KNOB FOR INTERIOR HEATING AND COOLING WILL NOT CHANGE OVER FROM AIR CONDITIONING TO HEAT. IN THE AREA THAT I LIVE IT IS VERY COLD IN THE WINTER MONTHS ( 20 - 30 DEGREES). ACCORDING TO RESEARCH I HAVE DONE ON THIS ISSUE IT IS S KNOWN ISSUE AT MITSUBISHI. THIS IS A SAFETY HAZARD DUE TO THE HEATING SYSTEM NOT WORKING TO DEFROST MY WINDSHIELD WHEN NEEDED AND NO HEAT. IF MITSUBISHI KNOWS THIS IS AN ISSUE THEN WHY IS THERE NOT A RECALL TO CORRECT THE PROBLEM. I HAVE LOCATED MANY COMPLAINTS WITH THIS AND IT IS ON NEWER MODELS AS WELL. SO NEW PRODUCTS ARE COMING OUT WITH THE SAME ISSUE. THIS NEEDS TO BE RESOLVED BEFORE MORE VEHICLES ARE PRODUCED AND THE USED ONE NEED TO BE FIXED SO THAT OWNERS DO NOT RUN INTO A HAZARDOUS CONDITION THAT COULD HAVE BEEN AVOIDED. *TR
Mileage: 104,000
I OWN A 2004 MITSUBISHI LANCER SPORTBACK. THE HEATER AND COOLING CONTROL KNOB FOR INTERIOR HEATING AND COOLING WILL NOT CHANGE OVER FROM AIR CONDITIONING TO HEAT. IN THE AREA THAT I LIVE IT IS VERY COLD IN THE WINTER MONTHS ( 20 - 30 DEGREES). ACCORDING TO RESEARCH I HAVE DONE ON THIS ISSUE IT IS S KNOWN ISSUE AT MITSUBISHI. THIS IS A SAFETY HAZARD DUE TO THE HEATING SYSTEM NOT WORKING TO DEFROST MY WINDSHIELD WHEN NEEDED AND NO HEAT. IF MITSUBISHI KNOWS THIS IS AN ISSUE THEN WHY IS THERE NOT A RECALL TO CORRECT THE PROBLEM. I HAVE LOCATED MANY COMPLAINTS WITH THIS AND IT IS ON NEWER MODELS AS WELL. SO NEW PRODUCTS ARE COMING OUT WITH THE SAME ISSUE. THIS NEEDS TO BE RESOLVED BEFORE MORE VEHICLES ARE PRODUCED AND THE USED ONE NEED TO BE FIXED SO THAT OWNERS DO NOT RUN INTO A HAZARDOUS CONDITION THAT COULD HAVE BEEN AVOIDED. *TR
Mileage: 104,000
I HAVE A 2004 MITSUBISHI LANCER SPORTBACK. THE FAN CONTROL UNIT IS DEFECTIVE AND RECALLED ON OTHER VARIOUS MITSUBISHI MODELS INCLUDING OUTLANDER AND LANCER. HOWEVER, SINCE MY MODEL, THE LANCER SPORTBACK WAS NOT LISTED UNDER THE RECALL, MITSUBISHI REFUSES TO REPAIR/REPLACE IT. *TR
Mileage: 50,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.