Total Complaints
194 filings
MITSUBISHI LANCER · model year
194 NHTSA complaints, 47 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002MITSUBISHILANCER carries 194 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 47 crashes, 1 fire, 30 injuries, and 3 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 LANCER is air bags:frontal with 12 filings, followed by air bags (12) and visibility (10). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 14 investigation files overlapping the 2002 LANCER. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
194 filings
Crashes Reported
47 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS:FRONTAL | 12 |
| AIR BAGS | 12 |
| VISIBILITY | 10 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 9 |
| UNKNOWN OR OTHER | 8 |
| VEHICLE SPEED CONTROL | 8 |
| SUSPENSION | 8 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 6 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 6 |
| POWER TRAIN:MANUAL TRANSMISSION | 6 |
| STEERING | 5 |
| SERVICE BRAKES, HYDRAULIC | 5 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS | 5 |
| POWER TRAIN:CLUTCH ASSEMBLY | 5 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT | 5 |
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky,
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
EXTERIOR LIGHTING
CERTAIN ALFAOTTO COMBINATION HEADLAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPM
EQUIPMENT:OTHER:LABELS
CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
The contact's daughter owns a 2002 Mitsubishi Lancer. The contact stated that while her daughter was driving at an undisclosed speed, she felt an air draft inside of the vehicle. The contact's daughter attempted to close the sunroof when she noticed that the sunroof had detached from the vehicle. The dealer was made aware of the failure but informed the contact that the sunroof part was no longer manufactured and they were unable to get the part to perform the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 221,660.
Mileage: 221,660
SMOG STATION INSPECTION REPORT ;; RECALL ONREPROGRAM PCM AND REPLACE FAN CONTROLLER
Mileage: 201,532
SMOG STATION INSPECTION REPORT ;; RECALL ONREPROGRAM PCM AND REPLACE FAN CONTROLLER
Mileage: 201,532
THERE HAS NO BEEN AN INCIDENT YET. THE VEHICLE RATTLES IN THE FRONT END, EXACTLY WHERE THE RECALLED PART IS AT. I TOOK IT TO THE LICENSED DEALERSHIP THAT I WAS TOLD WAS QUALIFIED TO REPLACE THE PART AND THEY REFUSED TO REPLACE IT CLAIMING THAT THE VEHICLE IS TOO RUSTY AND THEY DON'T WANT TO LIFT IT UP ON THE AIR. I HAD JUST HAD 4 NEW TIRES PUT ON IT RECENTLY AND THEY USED A CAR LIFT WITHOUT ANY ISSUES. I WOULD LIKE THE PART REPLACED BECAUSE NOW I'M WORRIED ABOUT THE DEFECT CAUSING A SERIOUS ACCIDENT IF IT IS NOT REPLACED. THE REASON IT IS BEING RECALLED IS BECAUSE IT IS PRONE TO RUST AND MAY DETERIORATE OVER TIME AND THAT IS EXACTLY WHAT IS HAPPENING AND THEY REFUSE TO FIX IT.
THERE HAS NO BEEN AN INCIDENT YET. THE VEHICLE RATTLES IN THE FRONT END, EXACTLY WHERE THE RECALLED PART IS AT. I TOOK IT TO THE LICENSED DEALERSHIP THAT I WAS TOLD WAS QUALIFIED TO REPLACE THE PART AND THEY REFUSED TO REPLACE IT CLAIMING THAT THE VEHICLE IS TOO RUSTY AND THEY DON'T WANT TO LIFT IT UP ON THE AIR. I HAD JUST HAD 4 NEW TIRES PUT ON IT RECENTLY AND THEY USED A CAR LIFT WITHOUT ANY ISSUES. I WOULD LIKE THE PART REPLACED BECAUSE NOW I'M WORRIED ABOUT THE DEFECT CAUSING A SERIOUS ACCIDENT IF IT IS NOT REPLACED. THE REASON IT IS BEING RECALLED IS BECAUSE IT IS PRONE TO RUST AND MAY DETERIORATE OVER TIME AND THAT IS EXACTLY WHAT IS HAPPENING AND THEY REFUSE TO FIX IT.
FRONT LOWER ENGINE SUPPORT & CRADLE ARE RUSTED OUT ALONG WITH THE CROSS MEMBER. I CAN FURNISH PICTURES IF NECESSARY.
Mileage: 83,000
THERE'S A LOT OF POPING UNDERNEATH FRONT END AND THERE'S A RECALL AL ON THE CONTROL ARMS
Mileage: 160,000
THIS IS NOT THE FIRST MITSUBISHI THAT HAS DONE THIS. MY EX'S 2000 MITSUBISHI ECLIPSE ALSO HAD THIS SAME PROBLEM. THE SPEEDOMETER DOES NOT REGISTER. I NEED TO KNOW HOW FAST I AM GOING.
Mileage: 240,000
THIS IS NOT THE FIRST MITSUBISHI THAT HAS DONE THIS. MY EX'S 2000 MITSUBISHI ECLIPSE ALSO HAD THIS SAME PROBLEM. THE SPEEDOMETER DOES NOT REGISTER. I NEED TO KNOW HOW FAST I AM GOING.
Mileage: 240,000
TAKATS RECALL .MANUFACTURER RECALL NUMBERSR-16-003
Mileage: 38,000
CATALYTIC CONVERTER OVERHEATING EMISSIONS RECALL. SECOND IS THE INSIDE AND OUTSIDE SURFACES OF THE FRONT CROSS MEMBERS USED ON CERTAIN VEHICLES. IT WAS A RECALL ON THE CATALYTIC CONVERTER OVERHEATING. I NEED TO GET MY CAR FIX.
CATALYTIC CONVERTER OVERHEATING EMISSIONS RECALL. SECOND IS THE INSIDE AND OUTSIDE SURFACES OF THE FRONT CROSS MEMBERS USED ON CERTAIN VEHICLES. IT WAS A RECALL ON THE CATALYTIC CONVERTER OVERHEATING. I NEED TO GET MY CAR FIX.
BRAKES LOCKED UP AND SUBFRAME SNAPPED WHILE DRIVING. FOUND OUT RECENTLY THAT THERE WAS A RECALL ON MY CAR.
MY HUSBAND WAS IN AN ACCIDENT AND OVER CORRECTED HIT AN EMBANKMENT AND A TREE AND THIS PUSHED HIM BACK INTO THE ROAD AND SPIN SHOOTING HIM INTO ANOTHER EMBANKMENT AND THIS RESULTED IN HIM BEING FORCED BACKWARDS AND INTO ANOTHER DITCH ON THE OTHER SIDE OF THE ROAD HITTING A MAILBOX AND ANOTHER DITCH. THE AIRBAG NEVER DEPLOYED AND THE SEAT BROKE AS IF HE WAS LAYING DOWN TO SLEEP BUT IT WAS BROKE INTO THIS POSITION. HE HIT HIS FACE ON THE STEERING WHEEL AND INJURED HIS EYE SOME HOW AND THE HOSPITAL SAID THAT IT WAS DUE TO THE AIRBAG NOT DEPLOYING. WHY DID HIS SEAT GET THROWED BACK LIKE THAT AND BREAK PLEASE EXPLAIN. I COULD HAVE LOST MY HUSBAND..
Mileage: 211,186
MY HUSBAND WAS IN AN ACCIDENT AND OVER CORRECTED HIT AN EMBANKMENT AND A TREE AND THIS PUSHED HIM BACK INTO THE ROAD AND SPIN SHOOTING HIM INTO ANOTHER EMBANKMENT AND THIS RESULTED IN HIM BEING FORCED BACKWARDS AND INTO ANOTHER DITCH ON THE OTHER SIDE OF THE ROAD HITTING A MAILBOX AND ANOTHER DITCH. THE AIRBAG NEVER DEPLOYED AND THE SEAT BROKE AS IF HE WAS LAYING DOWN TO SLEEP BUT IT WAS BROKE INTO THIS POSITION. HE HIT HIS FACE ON THE STEERING WHEEL AND INJURED HIS EYE SOME HOW AND THE HOSPITAL SAID THAT IT WAS DUE TO THE AIRBAG NOT DEPLOYING. WHY DID HIS SEAT GET THROWED BACK LIKE THAT AND BREAK PLEASE EXPLAIN. I COULD HAVE LOST MY HUSBAND..
Mileage: 211,186
I RECEIVED A RECALL NOTICE FOR MY VEHICLE JANUARY 2017. I'VE BEEN TRYING TO MAKE AN APPOINTMENT AT TRANSITTOWNE MITSUBISHI AT 7428 TRANSIT RD. WILLIAMSVILLE, N.Y. 14221. THEY DO NOT ANSWER THEIR PHONE OR EMAILS.
RECALL INFO: "THE INSIDE AND OUTSIDE SURFACES OF THE FRONT CROSS MEMBERS USED ON CERTAIN VEHICLES IF EXPOSED LONG TERM TO SNOW MELT WATER AND ANTI-FREEZING AGENTS MAY CORRODE DUE TO INSUFFICIENT PERFORMANCE OF THE RUST PROTECTION. SHOULD CORROSION OCCUR, A LOWER CONTROL ARM COULD BECOME DETACHED RESULTING IN LOSS OF VEHICLE CONTROL AND POTENTIAL COLLISION. IN MAY 2016 WE HAD TO HAVE THE LOWER CONTROL ARM REPLACED ALONG WITH THE FRONT SWAY BARK LINK ASSEMBLY." I BELIEVE THIS IS ALL PART OF THE CORROSION MENTIONED ABOVE IN THE RECALL. CAR WAS MOVING WHEN LOWER CONTROL ARM BECAME DETACHED. $285.00 TO REPLACE LOWER CONTROL ARM & FRONT SWAY BAR LINK. *TR
Mileage: 228,566
RECALL INFO: "THE INSIDE AND OUTSIDE SURFACES OF THE FRONT CROSS MEMBERS USED ON CERTAIN VEHICLES IF EXPOSED LONG TERM TO SNOW MELT WATER AND ANTI-FREEZING AGENTS MAY CORRODE DUE TO INSUFFICIENT PERFORMANCE OF THE RUST PROTECTION. SHOULD CORROSION OCCUR, A LOWER CONTROL ARM COULD BECOME DETACHED RESULTING IN LOSS OF VEHICLE CONTROL AND POTENTIAL COLLISION. IN MAY 2016 WE HAD TO HAVE THE LOWER CONTROL ARM REPLACED ALONG WITH THE FRONT SWAY BARK LINK ASSEMBLY." I BELIEVE THIS IS ALL PART OF THE CORROSION MENTIONED ABOVE IN THE RECALL. CAR WAS MOVING WHEN LOWER CONTROL ARM BECAME DETACHED. $285.00 TO REPLACE LOWER CONTROL ARM & FRONT SWAY BAR LINK. *TR
Mileage: 228,566
RECALL INFO: "THE INSIDE AND OUTSIDE SURFACES OF THE FRONT CROSS MEMBERS USED ON CERTAIN VEHICLES IF EXPOSED LONG TERM TO SNOW MELT WATER AND ANTI-FREEZING AGENTS MAY CORRODE DUE TO INSUFFICIENT PERFORMANCE OF THE RUST PROTECTION. SHOULD CORROSION OCCUR, A LOWER CONTROL ARM COULD BECOME DETACHED RESULTING IN LOSS OF VEHICLE CONTROL AND POTENTIAL COLLISION. IN MAY 2016 WE HAD TO HAVE THE LOWER CONTROL ARM REPLACED ALONG WITH THE FRONT SWAY BARK LINK ASSEMBLY." I BELIEVE THIS IS ALL PART OF THE CORROSION MENTIONED ABOVE IN THE RECALL. CAR WAS MOVING WHEN LOWER CONTROL ARM BECAME DETACHED. $285.00 TO REPLACE LOWER CONTROL ARM & FRONT SWAY BAR LINK. *TR
Mileage: 228,566
TL* THE CONTACT OWNS A 2002 MITSUBISHI LANCER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.