Total Complaints
110 filings
MITSUBISHI GALANT · model year
110 NHTSA complaints, 12 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1997MITSUBISHIGALANT carries 110 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 12 crashes, 1 fire, 7 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 GALANT is suspension:front:control arm:lower ball joint with 12 filings, followed by air bags:frontal (7) and power train:automatic transmission (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 14 investigation files overlapping the 1997 GALANT. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
110 filings
Crashes Reported
12 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT | 12 |
| AIR BAGS:FRONTAL | 7 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 6 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 5 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 5 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC | 4 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS | 4 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 3 |
| ELECTRICAL SYSTEM:HORN | 3 |
| POWER TRAIN | 3 |
| ELECTRICAL SYSTEM | 3 |
| STEERING | 3 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT | 3 |
| POWER TRAIN:MANUAL TRANSMISSION | 2 |
| ENGINE AND ENGINE COOLING:ENGINE | 2 |
The contact owns a 1997 Mitsubishi Galant. The contact stated that after stopping at a service station, after entering and restarting the vehicle, the driverâs, and passengerâs side air bags independently deployed. The contact stated that the windshield on the passenger side was cracked by the air bag. The contact stated he was injured by the driver's side air bag. The contact stated that he suffered deep abrasions on his nose and his lips were bruised. The contact stated that his glasses fractured, and his right eye was bruised. The contact was transported to an emergency room by ambulance. The contact stated that the vehicle was left at service station. The police were not contacted. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 375,461.
Mileage: 375,461
I PURCHASED A USED CAR IN 2004. LATER WHEN I BROUGHT IT IN TO THE DEALERSHIP FOR THE BALLJOINT RECALL, THE DEALERSHIP REFUSED TO GET INVOLVE IN ASSISTING ME IN PURSUING THE EXTENDED WARRANTY THAT I HAD PURCHASED WITH THE CAR REGARDING OTHER CRITICAL ISSUES WITH THE DRIVABILITY OF THE VEHICLE. THIS VEHICLE SHOULD HAVE BEEN JUMKED WHICH I EVENTUALLY ENDED UP DOING. THE VEHICLE WAS VERY DANGEROUS TO DRIVE ON THE FREEWAY AND I ONLY DROVE IT ON CITY STREETS ONLY. THE DEALERSHIP I BELIEVE SHOULD HAVE GIVEN ME A LOANER CAR INSEAD OF ME RISKING MYSELF IN A DANGEROUS VEHICLE. THE WYNN'S EXTENDED WARRANTY SHOULD HAVE RETURNED THE VEHICLE TO THE ORIGINAL DEALER WHEN I PURCHASED THE VEHICLE. THE DEALER SHOULD HAVE ASSISTED ME MORE IN PURSUING THE CORRECT REPAIR OF THIS VEHICLE WHICH SHOULD HAVE BEEN SALVAGED FROM A PREVIOUS ACCIDENT. RIGHT NOW I AM OUT OF $1000 WARRANTY AND A VEHICLE PURCHASED AT $5000. YOU WILL HAVE TO HOLD THE WARRANTY WYNN;S OR THE BUSINESS THAT SOLD ME THE VEHICLE RESP
I WAS AT A STOP SIGN AND I PRESSED ON THE GAS, ALL OF A SUDDEN THE CAR JUST STOPPED MOVING. I PUT THE CAR IN PARK, SHUT IT OFF, TURNED IT BACK ON, SHIFTED IT INTO DRIVE, AND IT WOULD NOT MOVE, IT SEEMED LIKE IT WAS STUCK IN NEUTRAL. IT HAS NOT MOVED EVER SINCE. *TR
I WAS AT A STOP SIGN AND I PRESSED ON THE GAS, ALL OF A SUDDEN THE CAR JUST STOPPED MOVING. I PUT THE CAR IN PARK, SHUT IT OFF, TURNED IT BACK ON, SHIFTED IT INTO DRIVE, AND IT WOULD NOT MOVE, IT SEEMED LIKE IT WAS STUCK IN NEUTRAL. IT HAS NOT MOVED EVER SINCE. *TR
DEFECTIVE REAR DOOR LOCK ASSEMBLIES; BOTH SIDES. I HAVE REPLACED WITH OTHER USED PARTS AND THOSE PARTS CONSISTENTLY FAILED TOO. I HAVE FOUND FOUR ASSEMBLIES, ON OTHER USED GALANTS, AND THEY HAVE ALL FAILED. I AM AWARE THAT NEW PARTS WOULD HAVE BEEN IDEAL, HOWEVER I BELIEVE THAT IF THESE PARTS WERE MANUFACTURED TO MITSUBISHI'S USUALLY HIGH STANDARDS, THEY WOULD HAVE BEEN FINE. *TR
Mileage: 150,000
DOOR LATCHES HAVE FLOWN OPEN OR UNLATCHED BY THEM SELVES WHILE DRIVING ON BOTH REAR DOORS. THE REAR DOOR DO NOT STAY CLOSED ANYMORE. PASSENGERS COULD HAVE FALLEN OUT OF THE VEHICLE. *TR
Mileage: 140,000
I HAVE A 1997 MITSUBISHI GALANT. THE SEATBELT ON THE DRIVER'S SIDE WILL NOT STAY LOCKED. IT COMES OFF WHEN I AM DRIVING DOWN THE ROAD. I CALLED TWO MITSUBISHI DEALERS IN VIRGINIA BEACH AND THEY TOLD ME THAT THIS WAS NOT COVERED UNDER ANY WARRANTY. I THOUGHT SEATBELTS LASTED THE LIFETIME OF THE CAR. CAN YOU TELL ME HOW TO GO ABOUT GETTING THIS FIXED. I HAVE TWO CHILDREN WHO RIDE WITH ME DAILY AND WOULD HATE FOR AN ACCIDENT TO HAPPEN AND MY KIDS HAVE TO WITNESS THEIR MOM GO THROUGH THE WINDSHIELD DUE TO UNSAFE SEATBELT. *TR
TL*THE CONTACT OWNS A 1997 MITSUBISHI GALANT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD CONSTANTLY PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO A COLLISION SHOP AND THEY STATED THAT THE PASSENGER SIDE FRONT SHOCK TOWER AND WHEEL WELL WALL WAS COMPLETELY RUSTED. METAL WAS WELDED TO REINFORCE THE SHOCK TOWER. APPROXIMATELY TWO YEARS LATER, THE FRONT DRIVER'S SIDE SHOCK TOWER AND WHEEL WELL WALL RUSTED THROUGH WITH MORE EXTENSIVE DAMAGE. THE CURRENT MILEAGE WAS 107,000 AND FAILURE MILEAGE WAS 97,000.
Mileage: 97,000
LEFT TURN SIGNAL SWITCH STUCK ON FLASHING AND WOULD NOT SHUT OFF AFTER CANCELING. *TR
Mileage: 135,000
TL*THE CONTACT OWNS A 1997 MITSUBISHI GALANT. THE CONTACT STATED THAT THE LOWER BALL JOINTS WERE IN PIECES. THE VEHICLE IS STEERING TO THE LEFT EXTREMELY BADLY AND THE CONTACT HEARS METAL RUBBING TOGETHER. THE DEALER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V421001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE PURCHASE DATE AND VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 85,000 AND FAILURE MILEAGE WAS 78,000. UPDATED 03-25-08 *BF THE FAILURE WAS NOT OBVIOUS TO SPIN INVESTIGATION UNTIL 84,000 FAILURE HAPPENED IN A PARKING LOT AT LOW SPEED. UPDATED 03/25/08 *TR
Mileage: 78,000
TOOK MY 1997 MITSUBISHI TO CHERRY HILL TRIPLEX DEALERSHIP AND WAS TOLD THAT I NEEDED MY FRONT LATERAL ARMS REPLACED; THAT THEY WERE ABOUT TO FALL OFF. I'VE ONLY HAD THE CAR FOR A YEAR; THAT'S NOT DAMAGE I COULD DO IN A YEAR. I WANT TO REQUEST THAT MITSUBISHI COVERS THE COST OR REIMBURSES ME FOR THIS SIGNIFICANT DEFECT. *TR
Mileage: 169,865
RECEIVED RECALL FOR LOWER BALL JOINT IN 2001. BECAUSE THEY DIDN'T SHOW DAMAGE, THE DEALER ONLY LUBRICATED THEM. THE RIGHT ONE WENT OUT ALONG WITH THE TIE ROD END IN 2/07. I HAD IT REPAIRED BY AN INDEPENDENT MECHANIC, WHICH COST OVER $600.00. NOW, THE LEFT ONE IS GOING OUT. LUBRICATING A DEFECTIVE ASSEMBLY IS LIKE PUTTING ON A BANDAID, WHICH HAS NOW PROVEN TO BE THE CASE WITH BOTH LOWER BALL JOINTS HAVING TO BE REPLACED PLUS A TIE ROD END. I'M NOT ONLY UPSET ABOUT THE COST OF THE REPAIR, BUT THE SAFETY ISSUE IS MUCH MORE OF A CONCERN. HEARING A NOISE COMING FROM YOUR FRONT END CAN BE ANYTHING AND IGNORED, BUT IGNORING THIS PARTICULAR NOISE PUTS THE DRIVER AND ANYONE AROUND THEM AT A VERY HIGH RISK OF INJURY OR EVEN DEATH. IS THE DEALER LIABLE FOR THIS REPAIR BECAUSE THEY WERE CONSIDERED DEFECTIVE ASSEMBLIES IN THE FIRST PLACE? *TR
RECEIVED RECALL FOR LOWER BALL JOINT IN 2001. BECAUSE THEY DIDN'T SHOW DAMAGE, THE DEALER ONLY LUBRICATED THEM. THE RIGHT ONE WENT OUT ALONG WITH THE TIE ROD END IN 2/07. I HAD IT REPAIRED BY AN INDEPENDENT MECHANIC, WHICH COST OVER $600.00. NOW, THE LEFT ONE IS GOING OUT. LUBRICATING A DEFECTIVE ASSEMBLY IS LIKE PUTTING ON A BANDAID, WHICH HAS NOW PROVEN TO BE THE CASE WITH BOTH LOWER BALL JOINTS HAVING TO BE REPLACED PLUS A TIE ROD END. I'M NOT ONLY UPSET ABOUT THE COST OF THE REPAIR, BUT THE SAFETY ISSUE IS MUCH MORE OF A CONCERN. HEARING A NOISE COMING FROM YOUR FRONT END CAN BE ANYTHING AND IGNORED, BUT IGNORING THIS PARTICULAR NOISE PUTS THE DRIVER AND ANYONE AROUND THEM AT A VERY HIGH RISK OF INJURY OR EVEN DEATH. IS THE DEALER LIABLE FOR THIS REPAIR BECAUSE THEY WERE CONSIDERED DEFECTIVE ASSEMBLIES IN THE FIRST PLACE? *TR
1997 MITSUBISHI GALANT-AUTO TRANSMISSION FLOOR SHIFT PROBLEMS. THE TRANSMISSION WAS OVERHAULED ON 08/03/2006 AND COST AROUND 2 GRAND. I NOTICED THAT VEHICLE'S GEAR SHIFT CAN BE ACCIDENTALLY BUMPED FROM DRIVE TO NEUTRAL BECAUSE THIS GEAR CHANGE DOES NOT REQUIRE THE BRAKES TO BE PRESSED NOR THE GEAR SHIFT BUTTON TO BE PRESSED. I FEEL THAT THIS IS UNSAFE. I WOULD LIKE TO PRESS THE BUTTON AND SHIFT GEARS BY MYSELF. MY TEENAGER NORMALLY SITS IN THE PASSENGER SEAT, I AM REALLY WORRIED. *NM
1997 MITSUBISHI GALANT-AUTO TRANSMISSION FLOOR SHIFT PROBLEMS. THE TRANSMISSION WAS OVERHAULED ON 08/03/2006 AND COST AROUND 2 GRAND. I NOTICED THAT VEHICLE'S GEAR SHIFT CAN BE ACCIDENTALLY BUMPED FROM DRIVE TO NEUTRAL BECAUSE THIS GEAR CHANGE DOES NOT REQUIRE THE BRAKES TO BE PRESSED NOR THE GEAR SHIFT BUTTON TO BE PRESSED. I FEEL THAT THIS IS UNSAFE. I WOULD LIKE TO PRESS THE BUTTON AND SHIFT GEARS BY MYSELF. MY TEENAGER NORMALLY SITS IN THE PASSENGER SEAT, I AM REALLY WORRIED. *NM
WE PURCHASED A USED CAR THAT HAD A RECALL ON IT. AFTER MY WIFE AND CHILD ALMOST HAD A SERIOUS ACCIDENT I FOUND OUT THE RECALL WAS NEVER DONE. I ASKED THE DEALER IF IT WAS DONE AND THEY SAID YES. WE HAVE HAD COUNTLESS OTHER PROBLEMS WITH CAR. ARE THEY LIABLE FOR THIS??*JB
DT: THE HARMONIC BALANCE FAILED. WHEN THE PART WAS TAKEN OFF THE MOTOR, IT FELL APART IN THE OWNER'S HANDS. THE PULLEY SEPARATED FROM HARMONIC BALANCER, AND CAUSED FAILURE OF THE BELTS. IT RESULTED IN CAR BEING NOW INOPERABLE. THE DRIVER WAS AT A LOW SPEED OF 10-15 MPH. IF THIS WOULD HAPPEN AT A HIGHER SPEED IT WOULD BEEN EXTREMELY DANGEROUS. THIS WAS VERY SUDDEN ,AND THERE WERE NO PROBLEMS BEFORE. ALSO, THERE WERE NO WARNING SIGNS. THE OWNER IS REPLACING THE HARMONIC BALANCER. *AK
Mileage: 95,087
WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLES RIGHT FRONT WHEEL LITERALLY CAME OFF THE AXLE. THIS HAPPENED WHEN CONSUMER WAS PULLING INTO OFFICE DRIVEWAY. THERE WAS NO RESULT IN INJURY. CONSUMER'S BACK SEATS MOVE FRONT AND BACK, ESPECIALLY WHEN COMING TO AN IMMEDIATE STOP. IT CAME TO THE POINT WHERE CONSUMER HAD TO TIE THEM TOGETHER SO THEY WOULDN'T MOVE. THERE WAS A CHILD SEAT BEING USED IN THE BACK SEAT OF THIS VEHICLE.*AK
FRONT LOWER BALL JOINT FAILED. RECALL 00V421001. DEALERSHIP WOULD NOT REPAIR THE PROBLEM, BECAUSE THE VIN WAS NOT INCLUDED. *AK
Mileage: 11,000
CONSUMER RECEIVED ARECALL NOTICE FOR REPLACEMENT OF LOWER BALL JOINTS. DEALER REFUSED TO DO RECALL REPAIRS. SERVICE MANAGER MIKE SWEITZER. *AK
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.