Total Complaints
3 filings
MITSUBISHI ECLIPSE CROSS · model year
3 NHTSA complaints for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2025MITSUBISHIECLIPSE CROSS carries 3 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 ECLIPSE CROSS is structure:body:roof and pillars with 1 filings, followed by lane departure: warning (1) and unknown or other (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 14 investigation files overlapping the 2025 ECLIPSE CROSS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
3 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STRUCTURE:BODY:ROOF AND PILLARS | 1 |
| LANE DEPARTURE: WARNING | 1 |
| UNKNOWN OR OTHER | 1 |
The vehicle repeatedly displays âDriver Assist Camera Blocked / Disabledâ upon startup and while driving, even when the windshield is clean and weather conditions are clear. When this occurs, the lane departure warning system becomes disabled while driving. This happens without driver input and results in loss of lane safety alerts. Additionally, the driverâs side power window intermittently stops moving while the switch is being held in the up or down position. The window does not complete its movement unless the switch is released and pressed again. There is no obstruction present. Safety risk: Unexpected loss of lane departure warning while driving increases crash risk, especially at highway speeds or at night. A driverâs window that stops responding can cause distraction and prevent timely closure in traffic or adverse weather. Warning messages: âDriver Assist Camera Blocked / Disabledâ Frequency: Intermittent but recurring Mileage at first occurrence: 191
The vehicle repeatedly displays âDriver Assist Camera Blocked / Disabledâ upon startup and while driving, even when the windshield is clean and weather conditions are clear. When this occurs, the lane departure warning system becomes disabled while driving. This happens without driver input and results in loss of lane safety alerts. Additionally, the driverâs side power window intermittently stops moving while the switch is being held in the up or down position. The window does not complete its movement unless the switch is released and pressed again. There is no obstruction present. Safety risk: Unexpected loss of lane departure warning while driving increases crash risk, especially at highway speeds or at night. A driverâs window that stops responding can cause distraction and prevent timely closure in traffic or adverse weather. Warning messages: âDriver Assist Camera Blocked / Disabledâ Frequency: Intermittent but recurring Mileage at first occurrence: 191
The contact owns a 2025 Mitsubishi Eclipse Cross. The contact stated that the vehicle was recently purchased. The contact stated that while driving 40 MPH, other drivers were waving to contact, attempting to notify the contact that the drip rail molding on the driver's side had detached. The contact pulled over to the side of the road and reattached the drip rail molding. However, the drip rail molding detached again. The vehicle was taken to the dealer. The dealer ordered the replacement part since the vehicle had a warranty. A week later, when the vehicle was taken back to the dealer for repairs, the contact was informed that the office manager refused to repair the vehicle under the warranty. The contact was informed that the repair would be an out-of-pocket expense. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was 2,235.
Mileage: 2,235
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.