Total Complaints
12 filings
MITSUBISHI ECLIPSE CROSS · model year
2024 MITSUBISHI ECLIPSE CROSS
12 NHTSA complaints, 6 crash reports for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2024MITSUBISHIECLIPSE CROSS carries 12 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 0 fires, 3 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 ECLIPSE CROSS is air bags with 2 filings, followed by service brakes (2) and electrical system (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 14 investigation files overlapping the 2024 ECLIPSE CROSS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
12
Complaints
6
Crashes
0
Fires
3
Injuries
0
Deaths
- Front Crash 4.0 ★
- Side Crash 5.0 ★
- Rollover 4.0 ★
Crashes Reported
6 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: 5/5 — Top NCAP rating
· Front: 4/5
· Side: 5/5
· Rollover: 4/5
Complaints by Component
| Component | Count |
|---|---|
| AIR BAGS | 2 |
| SERVICE BRAKES | 2 |
| ELECTRICAL SYSTEM | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| SEATS | 1 |
| VISIBILITY/WIPER | 1 |
| UNKNOWN OR OTHER | 1 |
| PARKING BRAKE | 1 |
| POWER TRAIN | 1 |
Recent Complaints
20260130SERVICE BRAKES
The contact owns a 2024 Mitsubishi Eclipse Cross. The contact stated that the vehicle failed to reverse in cold weather. The contact stated that the brakes were frozen. The contact attempted to rock the vehicle to release the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to identify the cause of the failure. The contact stated that there was water in the parking brake cable line. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Greenbrier Ford, Inc. Service (1686 Jefferson St N, Lewisburg, WV 24901), where it was determined that the parking brake had seized. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The approximate failure mileage was 28,000,
Mileage: 28,000
20260130PARKING BRAKE
The contact owns a 2024 Mitsubishi Eclipse Cross. The contact stated that the vehicle failed to reverse in cold weather. The contact stated that the brakes were frozen. The contact attempted to rock the vehicle to release the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to identify the cause of the failure. The contact stated that there was water in the parking brake cable line. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Greenbrier Ford, Inc. Service (1686 Jefferson St N, Lewisburg, WV 24901), where it was determined that the parking brake had seized. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The approximate failure mileage was 28,000,
Mileage: 28,000
20260130POWER TRAIN
The contact owns a 2024 Mitsubishi Eclipse Cross. The contact stated that the vehicle failed to reverse in cold weather. The contact stated that the brakes were frozen. The contact attempted to rock the vehicle to release the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to identify the cause of the failure. The contact stated that there was water in the parking brake cable line. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Greenbrier Ford, Inc. Service (1686 Jefferson St N, Lewisburg, WV 24901), where it was determined that the parking brake had seized. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The approximate failure mileage was 28,000,
Mileage: 28,000
20250925ELECTRICAL SYSTEM
My vehicle had been parked for 24 hours and the next day I went to get something out of the vehicle and couldnât get in with key fin I then used the manual key and the inside of vehicle had a fire from radio to the rear view mirror burned down as if it was a manufactured issue
20250825VISIBILITY/WIPER
Me and my kids were on the way to the store and the front part of my panoramic sunroof exploded from the inside out. I took it to my dealership and the company is denying that it is a manufacturer issue. I have seen articles where this is a known issue for these types of sunroof. I didn't hit anything, nothing flew from a vehicle and hit my car, and nothing fell on my car. There was no warning light or indicator that went off in the car. My husband did get a weird email from Mitsubishi stating there was something wrong, but unable to detect what it was on 08/13 and then this happens on 08/23.
20250825UNKNOWN OR OTHER
Me and my kids were on the way to the store and the front part of my panoramic sunroof exploded from the inside out. I took it to my dealership and the company is denying that it is a manufacturer issue. I have seen articles where this is a known issue for these types of sunroof. I didn't hit anything, nothing flew from a vehicle and hit my car, and nothing fell on my car. There was no warning light or indicator that went off in the car. My husband did get a weird email from Mitsubishi stating there was something wrong, but unable to detect what it was on 08/13 and then this happens on 08/23.
20250621CrashAIR BAGS
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all the lies the dealer made and their refusal to return my trade in after repeatedly asking since their vehicle did not work. I have the upgraded model w all the extra safety features however when I was in
20250621CrashELECTRICAL SYSTEM
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all the lies the dealer made and their refusal to return my trade in after repeatedly asking since their vehicle did not work. I have the upgraded model w all the extra safety features however when I was in
20250621CrashSEATS
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all the lies the dealer made and their refusal to return my trade in after repeatedly asking since their vehicle did not work. I have the upgraded model w all the extra safety features however when I was in
20240221CrashAIR BAGS
Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out
20240221CrashSERVICE BRAKES
Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out
20240221CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out
Compare 2024MITSUBISHIECLIPSE CROSS to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2024 MITSUBISHI ECLIPSE CROSS have?▼
The 2024 MITSUBISHI ECLIPSE CROSS has 12 NHTSA complaints, 6 crashes, 0 fires, 3 injuries, and 0 deaths reported.
What is the safety rating for the 2024 MITSUBISHI ECLIPSE CROSS?▼
The 2024 MITSUBISHI ECLIPSE CROSS received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
What are the most common problems with the 2024 MITSUBISHI ECLIPSE CROSS?▼
The most-complained component for the 2024 MITSUBISHI ECLIPSE CROSS is AIR BAGS with 2 complaints. Other frequently reported areas include SERVICE BRAKES and ELECTRICAL SYSTEM.
Is the 2024 MITSUBISHI ECLIPSE CROSS safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 MITSUBISHI ECLIPSE CROSS has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.