Total Complaints
8 filings
MITSUBISHI ECLIPSE CROSS · model year
2023 MITSUBISHI ECLIPSE CROSS
8 NHTSA complaints, 3 crash reports for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2023MITSUBISHIECLIPSE CROSS carries 8 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 ECLIPSE CROSS is exterior lighting with 2 filings, followed by electrical system (1) and air bags (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 14 investigation files overlapping the 2023 ECLIPSE CROSS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
8
Complaints
3
Crashes
0
Fires
0
Injuries
0
Deaths
- Front Crash 4.0 ★
- Side Crash 5.0 ★
- Rollover 4.0 ★
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: 5/5 — Top NCAP rating
· Front: 4/5
· Side: 5/5
· Rollover: 4/5
Complaints by Component
| Component | Count |
|---|---|
| EXTERIOR LIGHTING | 2 |
| ELECTRICAL SYSTEM | 1 |
| AIR BAGS | 1 |
| POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT | 1 |
| STEERING | 1 |
| ENGINE | 1 |
| STRUCTURE:BODY | 1 |
Recent Complaints
20251105CrashEXTERIOR LIGHTING
Unknown
20251105CrashENGINE
Unknown
20251105CrashSTRUCTURE:BODY
Unknown
20251027POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated that while the vehicle was at the independent mechanic for a service appointment, the contact was informed that the front and rear differentials were failing. The contact was informed of the clicking sound when the steering wheel was turned in either direction. The contact was informed that the front and rear differentials needed to be replaced. No warning lights were illuminated. The contact stated that the vehicle was taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.
Mileage: 39,000
20251027STEERING
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated that while the vehicle was at the independent mechanic for a service appointment, the contact was informed that the front and rear differentials were failing. The contact was informed of the clicking sound when the steering wheel was turned in either direction. The contact was informed that the front and rear differentials needed to be replaced. No warning lights were illuminated. The contact stated that the vehicle was taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.
Mileage: 39,000
20241206AIR BAGS
I was driving late at night in normal weather on a regular 1 lane street when my passenger side airbag went off for no reason causing me to lose control of the car which went into a full 360 spin out causing damage to the tires and frame making the car no longer drivable. It has not been inspected or repaired because our insurance had just lapsed and we donât know what to do in this situation. It is available for inspection as it just sits at our house.
20240927ELECTRICAL SYSTEM
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at an undisclosed speed, the contact attempted to turn on the air conditioner and the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to restart. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Mileage: 90,000
20231102EXTERIOR LIGHTING
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at night with the low beam headlights activated, there was a shadow illuminated in the field of view and the road ahead was not visible. Additionally, while driving downhill at night with the low-beam headlights illuminated, the road ahead was not visible due to the shadow creating a visibility hazard for the driver. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who adjusted the headlamps, but the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 5.
Mileage: 5
Compare 2023MITSUBISHIECLIPSE CROSS to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2023 MITSUBISHI ECLIPSE CROSS have?▼
The 2023 MITSUBISHI ECLIPSE CROSS has 8 NHTSA complaints, 3 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2023 MITSUBISHI ECLIPSE CROSS?▼
The 2023 MITSUBISHI ECLIPSE CROSS received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
What are the most common problems with the 2023 MITSUBISHI ECLIPSE CROSS?▼
The most-complained component for the 2023 MITSUBISHI ECLIPSE CROSS is EXTERIOR LIGHTING with 2 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and AIR BAGS.
Is the 2023 MITSUBISHI ECLIPSE CROSS safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2023 MITSUBISHI ECLIPSE CROSS has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.