MITSUBISHI ECLIPSE CROSS · model year

2018 MITSUBISHI ECLIPSE CROSS

36 NHTSA complaints, 1 crash report, and 2 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2018MITSUBISHIECLIPSE CROSS carries 36 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 3 fires, 2 injuries, and 1 fatality. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2018 ECLIPSE CROSS is electrical system with 8 filings, followed by service brakes (5) and unknown or other (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 14 investigation files overlapping the 2018 ECLIPSE CROSS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

36
Complaints
1
Crashes
3
Fires
2
Injuries
1
Deaths

Total Complaints

36 filings

Crashes Reported

1 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM8
SERVICE BRAKES5
UNKNOWN OR OTHER4
ENGINE3
AIR BAGS2
VEHICLE SPEED CONTROL2
FUEL/PROPULSION SYSTEM2
STEERING2
ELECTRONIC STABILITY CONTROL (ESC)1
WHEELS1
STRUCTURE:BODY1
LANE DEPARTURE: BLIND SPOT DETECTION1
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
POWER TRAIN1

Recalls (2)

18V62000014/09/2018

ELECTRICAL SYSTEM:SOFTWARE

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electro

18V62100014/09/2018

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control

Recent Complaints

20250823POWER TRAIN

The problem: You can drive fast or slow and at any given moment, the car display all alarms like the adaptive cruise control, emergency brake, engine. All the lights start to blink inside the car, there is a beep with those lights. The steering wheel does not move, gets locked, the brakes get locked (you cannot move the steer wheel or press the brakes), the engine starts to make a rattling sound and the car starts to bounce, then slowly the car starts shutting down until its off. This problem has been happening since I bought the car brand new on 2018. At the beginning, the car was inside the dealership ever so often to try to fix that problem. That recall was presented in other VIN numbers but not mine, but the dealer decided to "so call" fix it. The problem stopped happening for a while, then started again. It went back to the dealership in Schaumburg Mitsubishi. They told me without a receipt or notice, they fix it, again. When the dealership closed, I didnt know where to go or wh

20250823FORWARD COLLISION AVOIDANCE: WARNINGS

The problem: You can drive fast or slow and at any given moment, the car display all alarms like the adaptive cruise control, emergency brake, engine. All the lights start to blink inside the car, there is a beep with those lights. The steering wheel does not move, gets locked, the brakes get locked (you cannot move the steer wheel or press the brakes), the engine starts to make a rattling sound and the car starts to bounce, then slowly the car starts shutting down until its off. This problem has been happening since I bought the car brand new on 2018. At the beginning, the car was inside the dealership ever so often to try to fix that problem. That recall was presented in other VIN numbers but not mine, but the dealer decided to "so call" fix it. The problem stopped happening for a while, then started again. It went back to the dealership in Schaumburg Mitsubishi. They told me without a receipt or notice, they fix it, again. When the dealership closed, I didnt know where to go or wh

20250823UNKNOWN OR OTHER

The problem: You can drive fast or slow and at any given moment, the car display all alarms like the adaptive cruise control, emergency brake, engine. All the lights start to blink inside the car, there is a beep with those lights. The steering wheel does not move, gets locked, the brakes get locked (you cannot move the steer wheel or press the brakes), the engine starts to make a rattling sound and the car starts to bounce, then slowly the car starts shutting down until its off. This problem has been happening since I bought the car brand new on 2018. At the beginning, the car was inside the dealership ever so often to try to fix that problem. That recall was presented in other VIN numbers but not mine, but the dealer decided to "so call" fix it. The problem stopped happening for a while, then started again. It went back to the dealership in Schaumburg Mitsubishi. They told me without a receipt or notice, they fix it, again. When the dealership closed, I didnt know where to go or wh

20250724ELECTRICAL SYSTEM

While parked, ASC system service required indicator light came on. Car was then disabled and unable to be started for approximately 1-2 hours. That happened twice in 2023. While driving on the highway in 2025, ASC system service required, abs system service required, four wheel drive system service required, power steering system service required indicator lights all came on and total loss of power steering while driving approximately 40-50mph.

20250724STEERING

While parked, ASC system service required indicator light came on. Car was then disabled and unable to be started for approximately 1-2 hours. That happened twice in 2023. While driving on the highway in 2025, ASC system service required, abs system service required, four wheel drive system service required, power steering system service required indicator lights all came on and total loss of power steering while driving approximately 40-50mph.

20250724SERVICE BRAKES

While parked, ASC system service required indicator light came on. Car was then disabled and unable to be started for approximately 1-2 hours. That happened twice in 2023. While driving on the highway in 2025, ASC system service required, abs system service required, four wheel drive system service required, power steering system service required indicator lights all came on and total loss of power steering while driving approximately 40-50mph.

20240516ENGINE

Stalls out when driving Vehicle dealership has not been any help with getting issues fixed despite having purchased vehicle within past 6 months, and having engine issues since purchase. Charged for extra warranties not honored

20221029ELECTRICAL SYSTEM

My streeing locked up while I was going 40mph. Almost crashed the car into another car. My electric brake system light keeps blanking at me when my streeing locked up on me as well.

20221029STEERING

My streeing locked up while I was going 40mph. Almost crashed the car into another car. My electric brake system light keeps blanking at me when my streeing locked up on me as well.

20221029FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

My streeing locked up while I was going 40mph. Almost crashed the car into another car. My electric brake system light keeps blanking at me when my streeing locked up on me as well.

20220222POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS

The contact owns a 2018 Mitsubishi Eclipse Cross. The contact stated she was turning off the vehicle and shifted gears to park, when exiting the front driver's side, the vehicle began to roll backward and the front driver's side door knocked her down. The contact stated the emergency brakes were not applied. The contact stated the vehicle began to roll over her and her hair and left shoulder got caught under the front driver side tire. The contact was unable to move and was caught under the front driver's side tire for 45 minutes until a bystander heard her yeller out for help. The contact sustained injuries on her compression contractions on her 12th thoracic vertebra, left ear, emotional distress, and crush injury complications. The contact was able to seek medical attention at a hospital. The contact did call the police department and arrived at the residence, but was not aware of a police report being filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. Th

Mileage: 10,087

20210522UNKNOWN OR OTHER

First time I was at a wedding didn't realize I had laid key fob on top of car . Car cranked when I left wedding I assumed it was in the car when I got home and tried to crank dash said no key detected. 2nd incident I keep key fob attached to my purse I picked up my grandson so he could use car . I just realized I have key on my purse and he has car 20 miles away so he's stuck there once he cuts car off and I have to find someone to take me there to give key . I have left car running several times went in to grocery store did what I wanted to do key with me Car still running when I return thank you aletha wilson 1271 silas rd Wrens ga 30833

20210522ELECTRICAL SYSTEM

First time I was at a wedding didn't realize I had laid key fob on top of car . Car cranked when I left wedding I assumed it was in the car when I got home and tried to crank dash said no key detected. 2nd incident I keep key fob attached to my purse I picked up my grandson so he could use car . I just realized I have key on my purse and he has car 20 miles away so he's stuck there once he cuts car off and I have to find someone to take me there to give key . I have left car running several times went in to grocery store did what I wanted to do key with me Car still running when I return thank you aletha wilson 1271 silas rd Wrens ga 30833

20210224ELECTRICAL SYSTEM

THE BATTERY IS ALWAYS DRAINING EVEN WHEN NOT IN COLD TEMPERATURES I HAVE TO TURN THE KEY TWICE IN ORDER FOR THE VEHICLE TO START. MY HUSBAND WAS DRIVING THE VEHICLE THE OTHER DAY IN THE CAR COMPLETELY STALLED MID DRIVE ON A BUSY ROAD

Mileage: 13,000

20210220LANE DEPARTURE: BLIND SPOT DETECTION

WHEN DRIVING THIS VEHICLE, THE BSW ON THE PASSENGER SIDE, DOES NOT ALWAYS WORK.

Mileage: 2,600,000

20200825STRUCTURE:BODY

THE METAL PART WHERE THE DOOR CLOSE IS STICKING UP AND HIT MY FEET EVERY TIME I GET OUT MY CAR. AND IT'S NOT SAFE

Mileage: 22,000

20200606CrashFatalAIR BAGS

THE DRIVER'S AIRBAG EXPLODED ON MY LEFT SIDE, CUTTING MY LEFT ARM AND RENDERING ME DEAF IN BOTH EARS FROM THE IMPACT WHEN I WAS HIT ON THE LEFT REAR PANEL BY A MOTORCYCLE, KILLING THE RIDER. MY HEARING IS PERMANENTLY DAMAGED AND I HAVE SUSTAINED BACK AND NECK INJURY. I WAS IN A MEDIAN BETWEEN FOUR LANES OF TRAFFIC ON A STATE ROAD AND STATIONARY WHEN HIT. MY CAR WAS TURNED COMPLETELY AROUND BY THE IMPACT AND THE AIRBAG EXPLODED AFTER I WAS SITTING STILL, WHICH WAS A HUGE SHOCK TO ME. IT WAS A DELAYED REACTION. THE LEFT REAR PANEL WAS DESTROYED AND THE REAR WINDOW AND THE VEHICLE WAS CONSIDERED TOTALED. *TR *JS

Mileage: 1,392

20200421FireELECTRICAL SYSTEM

AFTER PURCHASING MY VEHICLE ON 10/31/18, I EXPERIENCED 6 HEADLIGHT CHANGES FROM THAT POINT TILL 4/19/20. ON 4/19/20, WHILE DRIVING I SMELLED AN ELECTRICAL BURNING SMELL. AS I PROCEEDED TO PULL TO A SAFE LOCATION MY HEADLIGHT INDICATOR LIGHT CAME THEN I LOSS ALL POWER AND FUNCTION OF THE VEHICLE.PRESSING THE BREAKS AND PULLING THE EMERGENCY BREAK MULTIPLE TIMES DID NOT STOP THE VEHICLE. APPROXIMATELY 150 YARDS AHEAD I SPOTTED A SHOPPING CENTER ENTRANCE. AS I PROCEEDED TO ATTEMPT A HARD RIGHT TURN INTO THE PARKING LOT WHEN FIRE BEGAN SHOOTING OVER THE FRONT WINDSHIELD AND SIDE FENDERS. I FINALLY GOT THE VEHICLE TO STOP AFTER PUMPING THE HAND BREAK SEVERAL TIMES AND EXITED THE VEHICLE. THE RESULT OF THIS FAULTY ELECTRICAL SYSTEM CAUSED ME TO TOTAL MY CAR.

Mileage: 68,000

20200421FireENGINE

AFTER PURCHASING MY VEHICLE ON 10/31/18, I EXPERIENCED 6 HEADLIGHT CHANGES FROM THAT POINT TILL 4/19/20. ON 4/19/20, WHILE DRIVING I SMELLED AN ELECTRICAL BURNING SMELL. AS I PROCEEDED TO PULL TO A SAFE LOCATION MY HEADLIGHT INDICATOR LIGHT CAME THEN I LOSS ALL POWER AND FUNCTION OF THE VEHICLE.PRESSING THE BREAKS AND PULLING THE EMERGENCY BREAK MULTIPLE TIMES DID NOT STOP THE VEHICLE. APPROXIMATELY 150 YARDS AHEAD I SPOTTED A SHOPPING CENTER ENTRANCE. AS I PROCEEDED TO ATTEMPT A HARD RIGHT TURN INTO THE PARKING LOT WHEN FIRE BEGAN SHOOTING OVER THE FRONT WINDSHIELD AND SIDE FENDERS. I FINALLY GOT THE VEHICLE TO STOP AFTER PUMPING THE HAND BREAK SEVERAL TIMES AND EXITED THE VEHICLE. THE RESULT OF THIS FAULTY ELECTRICAL SYSTEM CAUSED ME TO TOTAL MY CAR.

Mileage: 68,000

20200421FireUNKNOWN OR OTHER

AFTER PURCHASING MY VEHICLE ON 10/31/18, I EXPERIENCED 6 HEADLIGHT CHANGES FROM THAT POINT TILL 4/19/20. ON 4/19/20, WHILE DRIVING I SMELLED AN ELECTRICAL BURNING SMELL. AS I PROCEEDED TO PULL TO A SAFE LOCATION MY HEADLIGHT INDICATOR LIGHT CAME THEN I LOSS ALL POWER AND FUNCTION OF THE VEHICLE.PRESSING THE BREAKS AND PULLING THE EMERGENCY BREAK MULTIPLE TIMES DID NOT STOP THE VEHICLE. APPROXIMATELY 150 YARDS AHEAD I SPOTTED A SHOPPING CENTER ENTRANCE. AS I PROCEEDED TO ATTEMPT A HARD RIGHT TURN INTO THE PARKING LOT WHEN FIRE BEGAN SHOOTING OVER THE FRONT WINDSHIELD AND SIDE FENDERS. I FINALLY GOT THE VEHICLE TO STOP AFTER PUMPING THE HAND BREAK SEVERAL TIMES AND EXITED THE VEHICLE. THE RESULT OF THIS FAULTY ELECTRICAL SYSTEM CAUSED ME TO TOTAL MY CAR.

Mileage: 68,000

Compare 2018MITSUBISHIECLIPSE CROSS to Similar Vehicles

NHTSA Investigations

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Frequently Asked Questions

How many complaints does the 2018 MITSUBISHI ECLIPSE CROSS have?
The 2018 MITSUBISHI ECLIPSE CROSS has 36 NHTSA complaints, 1 crashes, 3 fires, 2 injuries, and 1 deaths reported.
What is the safety rating for the 2018 MITSUBISHI ECLIPSE CROSS?
The 2018 MITSUBISHI ECLIPSE CROSS received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2018 MITSUBISHI ECLIPSE CROSS?
Yes, the 2018 MITSUBISHI ECLIPSE CROSS has 2 recall(s). The most common affected component is ELECTRICAL SYSTEM:SOFTWARE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2018 MITSUBISHI ECLIPSE CROSS?
The most-complained component for the 2018 MITSUBISHI ECLIPSE CROSS is ELECTRICAL SYSTEM with 8 complaints. Other frequently reported areas include SERVICE BRAKES and UNKNOWN OR OTHER.
Is the 2018 MITSUBISHI ECLIPSE CROSS safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2018 MITSUBISHI ECLIPSE CROSS has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.