Total Complaints
1 filings
MINI COUNTRYMAN · model year
1 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023MINICOUNTRYMAN carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with 4/5 front crash, 5/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 COUNTRYMAN is unknown or other with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 9 investigation files overlapping the 2023 COUNTRYMAN. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 1 |
[XXX]: Clear blue sky conditions. Cools temps 63 degrees. Driving 75 mph on [XXX] South of Sarasota FL,. 2:30 pm, low traffic a few average cars around me. I had the window slightly opened for a moment then closed it and turned the heat on low just to get some warmth. Within moments I experienced a deafening explosion and look up and see the Sunroof completely shattered. Glass all over me and the car. I have pictures to support. [XXX] highway did not have any debris on the roads. No trucks. A few average size vehicles. The event was Very scary and shocking. I maintained composure, exited the highway and went to ACE hardware. Purchased $34 dollars in heavy leather gloves, to remove glass. Duct Tape to secure remaining glass pieces and a small dust pan and hand broom. Drove vehicle to dealer and was informed it may not be covered as a defect. That is unbelievable and unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.