Total Complaints
8 filings
MINI COUNTRYMAN · model year
8 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2020MINICOUNTRYMAN carries 8 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 COUNTRYMAN is engine with 2 filings, followed by wheels (1) and tires (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 9 investigation files overlapping the 2020 COUNTRYMAN. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
8 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 2 |
| WHEELS | 1 |
| TIRES | 1 |
| STRUCTURE:BODY | 1 |
| ELECTRICAL SYSTEM | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| STEERING | 1 |
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
BMW of North America, LLC (BMW) is recalling certain 2020-2021 530e, 530e xDrive, 530e iPerformance and X3 xDrive30e and MINI Cooper Countryman All4 SE, 2020 BMW i8, and 2021 330e, 330e xDrive, 745Le xDrive and X5 xDrive45e vehicles. Debris may have entered one or more of the hybrid battery cells d
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BMW of North America, LLC (BMW) is recalling certain 2021 330e and X5 xDrive45e, 2020-2021 X3 xDrive30e, and 2020 MINI Countryman SE ALL4 vehicles. Loose welding beads may form a conductive path between the hybrid battery cells which could lead to a short-circuit.
use of USB on steering coulomb causes short and disables power steering while driving. Known issue yet customers still paying for repair. Motor mount, trans mission mount break, torn, causing potential fatal condition.
use of USB on steering coulomb causes short and disables power steering while driving. Known issue yet customers still paying for repair. Motor mount, trans mission mount break, torn, causing potential fatal condition.
At 11,336 my vehicle started shutting down when I was stopped at intersections, red lights, and in stopped traffic. The vehicle continued to do this until 40,817 when if finally shut down and would not restart and had to be towed back to the dealership. I began reporting the issue at 11,336 and continued to report it to the dealership and finally forced them to do a complete diagnostics at 12,667 to figure out why the vehicle was shutting down. The vehicle was extremely dangerous to operate and I had many near misses with my children in the car every time I had to start my dead car in traffic. Mini/BMW could not identify the problem and sent me on my way. Even at 40,917 miles and tsar engineers could not identify why it shut down so they began swapping out the EME (twice), the high voltage lines, black box and several other components. 5 months of repairing my vehicle they were able to get it running and returned it to me. Since BMW has agreed to buy the car back at a loss to me.
At 11,336 my vehicle started shutting down when I was stopped at intersections, red lights, and in stopped traffic. The vehicle continued to do this until 40,817 when if finally shut down and would not restart and had to be towed back to the dealership. I began reporting the issue at 11,336 and continued to report it to the dealership and finally forced them to do a complete diagnostics at 12,667 to figure out why the vehicle was shutting down. The vehicle was extremely dangerous to operate and I had many near misses with my children in the car every time I had to start my dead car in traffic. Mini/BMW could not identify the problem and sent me on my way. Even at 40,917 miles and tsar engineers could not identify why it shut down so they began swapping out the EME (twice), the high voltage lines, black box and several other components. 5 months of repairing my vehicle they were able to get it running and returned it to me. Since BMW has agreed to buy the car back at a loss to me.
TRUNK/REAR HATCH POWER LIFT WILL ENAGE IF KEY FOB HAS HATCH BUTTON PRESSED WHILE CAR IS IN DRIVE OR IN MOTION. HATCH WILL RAISE CREATING SITUATION WHERE OBJECTS CAN FALL OUT OF THE VEHICLE. DISCUSSION WITH DEALER REVEALED OTHERS HAVE SAME ISSUE ONLY ON THE COUNTRYMAN MODELS AND DEALER DOES NOT HAVE ACCESS TO FIX THE SOFTWARE.
225 /45 R19 Uneven wear of the tires. Excessive wear inspite of brand new vehicle, 2 wheel alignments done on the vehicle in an attempt to stop the excessive wear of the tires. The Front right side tire collapsed causing my car to veer into a curb. The other three tires have less than 20% thread and the mileage in the vehicle is only 9000 miles. The vehicle was purchased new In June 2020 and came equipped with the tires. This malfunction and poor manufactured caused not only a financial problem In having to replace all four tires prematurely, but also place my safety and others are risk.
MY 2020 AWD MINI COOPER COUNTRYMAN WAS SOLD TO ME WITH "PERFORMANCE" TIRES; NO DISCLOSURE OF THIS FACT WAS PROVIDED DURING THE SALES PROCESS. SOON AFTER TAKING POSSESSION OF THE VEHICLE, ONE TIRE PICKED UP A NAIL CAUSING LOSS OF PRESSURE. DURING THE PROCESS OF FIXING THE PROBLEM, I LEARNED THAT THE VEHICLE HAD PERFORMANCE TIRES AS EVIDENCED BY THE SMOOTH TREAD AND LATER VERIFICATION FROM MY MINI SALES PERSON. BECAUSE I LIVE IN MARYLAND, A STATE WITH A DISTINCTIVE WINTER SEASON, MY RESEARCH CONFIRMED THAT PERFORMANCE TIRES (ALSO KNOW AS SUMMER TIRES) ARE EXTREMELY DANGEROUS IN COLD WEATHER. IT BECAME APPARENT THAT THE TIRES NEEDED REPLACED FOR MY SAFETY. I COMPLETED THIS AT MY OWN EXPENSE. I BELIEVE THAT MINI COOPER, WITHOUT COMPUNCTION, PUT MY LIFE IN DANGER. I QUESTION HOW MANY ACCIDENTS HAVE OCCURRED IN THESE CARS DURING COLD WEATHER WITHOUT RECOGNITION THAT THE TIRES MIGHT HAVE BEEN THE SOURCE. IT WOULD APPEAR THAT IT IS A STANDARD PRACTICE IN "MINI WORLD" TO SELL MANY CARS THIS WA
WHILE DRIVING IN 10 DEGREE F WEATHER, THE MINI COUNTRYMAN OVERHEATED WITHIN 3 MILES OF DRIVING FROM ORIGINALLY TURNING THE CAR ON (10 MINUTES OF RUN TIME). THE DEALERSHIP NOTED THAT A ROCK PASSED THROUGH THE GRILL THAT PROTECTS THE AUXILLARY COOLING RADIATOR AND DAMAGED THE RADIATOR, CAUSING A LEAK. THE NEW 2021 MINI COUNTRYMAN CARS CONTAIN A ROCK GUARD OVER THE GRILL BECAUSE THEY RECOGNIZE THIS AS A DANGEROUS PROBLEM, BUT THEY HAVE NOT FIXED THE PROBLEM WITH ANY CAR FROM A PREVIOUS YEAR. A SIMPLE ROCK GUARD HAVING BEEN INSTALLED IS A VERY INEXPENSIVE AND CHEAP SOLUTION THAT MINI DOES NOT TELL CUSTOMERS ABOUT UNTIL THEIR CAR OVERHEATS AND THE BILL IS NOT COVERED UNDER WARRANTY. THIS SITUATION WAS DANGEROUS BECAUSE IT LEFT THE VEHICLE OCCUPANTS STRANDED IN FREEZING WEATHER, WHERE ONE PERSON BECAME BORDERLINE HYPOTHERMIC (95F BODY TEMPERATURE).
Mileage: 3,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.