Total Complaints
10 filings
MINI COOPER · model year
10 NHTSA complaints, 2 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2020MINICOOPER carries 10 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 COOPER is air bags with 2 filings, followed by electrical system (2) and visibility:sun/moon roof assembly (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 6 investigation files overlapping the 2020 COOPER. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
10 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 2 |
| ELECTRICAL SYSTEM | 2 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 1 |
| SERVICE BRAKES | 1 |
| STEERING | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| POWER TRAIN | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
STRUCTURE
BMW of North America, LLC (BMW) is recalling certain 2020 MINI Hardtop 2-Door Cooper, Cooper S, and JCW vehicles. The rear side trim panels may have been assembled without a crash pad. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) num
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
BMW of North America, LLC (BMW) is recalling certain 2020 X1 xDrive28i, X1 sDrive28i, X2 xDrive28i and X2 sDrive28i, 2020 MINI Clubman Cooper S All4, 2021 MINI Hardtop 2 Door (Cooper, Cooper S, John Cooper Works and Cooper S E) and MINI Hardtop 4 Door (Cooper and Cooper S) vehicles. Due to a proble
Originally problem started with a about five warning messages, a brake system one, a chassis stabilization one, Collision warning one, pedestrian warning one, and a drive train message. They were would appear while drive at any speed but, would go away after the car was shut off and restarted. A couple of months later the car started to shut off and put itself in park while driving, this problem has occurred multiple times and at speeds around 30mph. I started trying to get this fixed by a dealership in December of 2023. It went in and out a couple of times before they were able to replicate the problem. First they replaced the EME module and that worked for about 2000 miles before it started acting up again. Took it back to the same dealership in April when it started acting up. They updated the EME software and replaced a high voltage connector that was corroded. This repair took them until July 2nd. I went to pick up the car and made it about 3 blocks from the dealership it
Originally problem started with a about five warning messages, a brake system one, a chassis stabilization one, Collision warning one, pedestrian warning one, and a drive train message. They were would appear while drive at any speed but, would go away after the car was shut off and restarted. A couple of months later the car started to shut off and put itself in park while driving, this problem has occurred multiple times and at speeds around 30mph. I started trying to get this fixed by a dealership in December of 2023. It went in and out a couple of times before they were able to replicate the problem. First they replaced the EME module and that worked for about 2000 miles before it started acting up again. Took it back to the same dealership in April when it started acting up. They updated the EME software and replaced a high voltage connector that was corroded. This repair took them until July 2nd. I went to pick up the car and made it about 3 blocks from the dealership it
Originally problem started with a about five warning messages, a brake system one, a chassis stabilization one, Collision warning one, pedestrian warning one, and a drive train message. They were would appear while drive at any speed but, would go away after the car was shut off and restarted. A couple of months later the car started to shut off and put itself in park while driving, this problem has occurred multiple times and at speeds around 30mph. I started trying to get this fixed by a dealership in December of 2023. It went in and out a couple of times before they were able to replicate the problem. First they replaced the EME module and that worked for about 2000 miles before it started acting up again. Took it back to the same dealership in April when it started acting up. They updated the EME software and replaced a high voltage connector that was corroded. This repair took them until July 2nd. I went to pick up the car and made it about 3 blocks from the dealership it
When I plugged my phone cord into the USB port on the Click and Drive while the car was on but stationary, the screen indicated that the stabilization system was resetting. I promptly unplugged the cord and notifications started popping up on the screen. There were 4: steering assist not working, drive with care; stability control not working, drive with care; front collision detector not working; I do not recall the fourth notice. I was parked at a Starbucks 2+ hours from home so decided to try driving around parking lot hoping to continue journey. The steering was inoperable and all I could do was pull straight out of parking space and go straight back in. Turned car off, waited about 5 minutes and turned car back on, no change, no steering. Waited 3 hours for AAA tow and finally impatient, tried turning car on again. All notices cleared and I drove car home without incident (150 miles). My local Mini dealer said it was a wiring issue and they fixed it. Salesman at same dealer, who
When I plugged my phone cord into the USB port on the Click and Drive while the car was on but stationary, the screen indicated that the stabilization system was resetting. I promptly unplugged the cord and notifications started popping up on the screen. There were 4: steering assist not working, drive with care; stability control not working, drive with care; front collision detector not working; I do not recall the fourth notice. I was parked at a Starbucks 2+ hours from home so decided to try driving around parking lot hoping to continue journey. The steering was inoperable and all I could do was pull straight out of parking space and go straight back in. Turned car off, waited about 5 minutes and turned car back on, no change, no steering. Waited 3 hours for AAA tow and finally impatient, tried turning car on again. All notices cleared and I drove car home without incident (150 miles). My local Mini dealer said it was a wiring issue and they fixed it. Salesman at same dealer, who
When I plugged my phone cord into the USB port on the Click and Drive while the car was on but stationary, the screen indicated that the stabilization system was resetting. I promptly unplugged the cord and notifications started popping up on the screen. There were 4: steering assist not working, drive with care; stability control not working, drive with care; front collision detector not working; I do not recall the fourth notice. I was parked at a Starbucks 2+ hours from home so decided to try driving around parking lot hoping to continue journey. The steering was inoperable and all I could do was pull straight out of parking space and go straight back in. Turned car off, waited about 5 minutes and turned car back on, no change, no steering. Waited 3 hours for AAA tow and finally impatient, tried turning car on again. All notices cleared and I drove car home without incident (150 miles). My local Mini dealer said it was a wiring issue and they fixed it. Salesman at same dealer, who
Run out of lane over raised median hit 2 road signs head on they flew over the car into opposite side of traffic and into a ditch at 45mph. Airbags did not deploy despite broken frame, collapsed suspension, all 4 no flat tires were flat and front end damage.
At 15,000 miles, front brake pads and rotors were badly worn and rear brake pads. Replaced brake pads front and rear.
I was stopped at a red light. A Buick SUV traveling at an admitted 65mph rear ended me and pushed my car into the car in front of me. My seatbelt was on. My head hit the steering wheel resulting in a massive brain bleed. I have ruptured and herniated disks and severe whiplash as well as a fractured skull. My airbag did not deploy although My car was announcing a loud message over the speakers âwe have alerted emergency servicesâ. I canât find a lawyer to take the case because there hasnât been a recall on this year yet. It was a 2020 Mini Cooper S.
TL* THE CONTACT OWNS A 2020 MINI COOPER. THE CONTACT STATED THE WHILE DRIVING AT 55 TO 60 MPH, THE VEHICLE SUNROOF GLASS EXPLODED WITHOUT IMPACT. NO INJURIES WERE SUSTAINED. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.